Error during retrieval of the logon data store

Hi guys,
well after checking and changing RFC-Destination we are not able to resend stucked data in Monitor. We still get the error Error during retrieval of the logon data store
What can we do to solve the issue?!
br

Hi, well we did this and got:
if_http_client send http_communication_failure
Therefore i checked SM59 INTEGRATION_DIRECTORY_HMI and the user-pw was invalid?! How comes?!
We changed it, new cache refresh - but still we are not abel to resend the messages!
br
Edit:
in Monitor we get this error:
+ <SAP:Code area="IDOC_ADAPTER">ATTRIBUTE_IDOC_RUNTIME</SAP:Code>
<SAP:P1>FM NLS_GET_LANGU_CP_TAB: Could not determine code page with Q01CLNT100 System-dependent data for entry /RFC/Q01CLNT100 ch FM NLS_GET_LANGU_CP_TAB</SAP:P1>
<SAP:P2 /> +
Seems to me like role problems we once solved!

Similar Messages

Error during the retrieval of the logon data store Message was Not Created

Dear Gurus,
I got this error while creating support message.
Error in Local Message System: Error during the retrieval of the logon data store Message was Not Created
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Wether this support message will be send to SAP Support or internal sap support team in an organisation.
I am new to SAP BASIS. Kindly explain clearly

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Hello Experts,
In our SAP SCM 7.0 we are receiving error - "Error during the retrieval of the logon data store" in transaction /n/sapapo/cq when i click on the option "Go to SMQ1/SMQ2 by selecting the target system.
Traget system is SAP ECC 6.0
RFC from source to target is working perfectly fine, even the authorization test too is good.
Can you please help me?
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Hi Subbu,
Let's check things again:
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http://help.sap.com/saphelp_scm41/helpdata/en/57/c42c08b09fe547a2460e1e6a4604f3/content.htm?
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Hi Gurus,
when i go and check Source system the connection is OK, and RFC's from BI to R/3 and R/3 to BI is OK (including Authentication).
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Hi,
1). Looks like SM59 Remote user has some issues. Can you check whether the user's are locked ?
2). You can also correct this is TA STMS. Here you navigate to "System Overview (Shift+F6)".
On the following screen, you select "Generate RFC DESTINATIONS" which can be found under "Extras".
3). Please click on source system and restore the BW source system
Please check the below 2 SAP Notes.
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Error during the retrieval of the logon data stored in secure storage

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Jay.

Hi,
maybe the user is not created successfully.
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Hi Friends,
during the replication process of a data source I get the error.
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Can some one help me with this?
Thanks in advance
Rg. Jimbob

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Error 25109 : The install program could not create the config data store. Is this a know issue with a solution?

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I'm running into the same problem myself, I have an almost identical setup.
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Database: Microsoft SQL Server 2005 Enterprise (Version 9.00.3068.00) (Note: SQL server is running on a different server than the server App-V is being installed on.)
Installer gets to the point where it starts creating the database than dies, reporting a 25109 error.
Checked out the logfile the installer created, here's a snip of the last few lines before is starts rolling back the install:
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[2008-12-23 15:58:35] (2284:3084) SQL state: ``01000'', Native: 0, Text: ``[Microsoft][ODBC SQL Server Driver][SQL Server]<<< CREATED TRIGGER dbo.TR_U_SYSTEM_OPTIONS >>>''.
2
[2008-12-23 15:58:36] (2284:3084) SQL state: ``42000'', Native: 18058, Text: ``[Microsoft][ODBC SQL Server Driver][SQL Server]Failed to load format string for error 16873, language id 1033.  Operating system error: 122(The data area passed to a system call is too small.). Check that sqlevn70.rll is installed in C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\Resources\1033, where 1033 is the language ID of US English, or the appropriate folder for the locale in use. Also check memory usage.''.
3
[2008-12-23 15:58:36] (2284:3084) SQL state: ``01000'', Native: 3621, Text: ``[Microsoft][ODBC SQL Server Driver][SQL Server]The statement has been terminated.''.
4
[2008-12-23 15:58:36] (2284:3084) ::SQLExecDirectW error 0xffffffff.
5
[2008-12-23 15:58:36] (2284:3084) Failed to execute SQL ``/* ------------------------------------------------------------------------- *\
6
    Copyright (c) Microsoft Corporation.  All rights reserved.
7
8
    Description:
9
        This script creates all user-defined messages.
10
11
        The types of messages allowed (and their severities) are:
12
        FATAL   - SQL Server Severity = 17; ours = 1
13
        ERROR   - SQL Server Severity = 16; ours = 2
14
        WARNING - SQL Server Severity = N/A; ours = 3
Can anyone help me shed some light on what's going on here?

Error during generation of the WSDL: BUILD FAILED java.lang.NoClassDefFoundError: com/sun/javadoc/Type

When I create an EJB Transport Business Service, after selecting the jar that has the EJB 2.1 artefacts (Remote, Home, etc) the oepe plugin fails and can't continue.
As I understand it seems that there is a problem with the classpath of ant build.xml that oepe creates inside folder /tmp/alsbejbtransport/ to compile the bs and generate the wsdl. I checked if tools.jar is in the classpath (in eclipse) and is included, so I can't figure out wich is the problem.
I found this in Oracle, but not helps solve the problem:
BEA-398120
Error: The WSDL for the typed transport endpoint could not be accessed.
Description
There was a problem retrieving the WSDL from the typed transport service endpoint at the time of service registration
Action
Contact technical support
This is the the full stacktrace that shows eclipse.
Generate : Error during generation of the WSDL:
BUILD FAILED
java.lang.NoClassDefFoundError: com/sun/javadoc/Type
        at com.bea.util.jam.provider.JamServiceFactoryImpl.createSourceBuilder(JamServiceFactoryImpl.java:205)
        at com.bea.util.jam.provider.JamServiceFactoryImpl.createBuilder(JamServiceFactoryImpl.java:158)
        at com.bea.util.jam.provider.JamServiceFactoryImpl.createClassLoader(JamServiceFactoryImpl.java:137)
        at com.bea.util.jam.provider.JamServiceFactoryImpl.createService(JamServiceFactoryImpl.java:78)
        at weblogic.wsee.util.JamUtil.parseSource(JamUtil.java:152)
        at weblogic.wsee.tools.anttasks.JwsLoader.loadJClasses(JwsLoader.java:186)
        at weblogic.wsee.tools.anttasks.JwsLoader.load(JwsLoader.java:75)
        at weblogic.wsee.tools.anttasks.JwsModule.loadWebServices(JwsModule.java:569)
        at weblogic.wsee.tools.anttasks.JwsModule.generate(JwsModule.java:369)
        at weblogic.wsee.tools.anttasks.JwsModule.build(JwsModule.java:256)
        at weblogic.wsee.tools.anttasks.JwscTask.execute(JwscTask.java:184)
        at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:288)
        at sun.reflect.GeneratedMethodAccessor1.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:601)
        at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)
        at org.apache.tools.ant.Task.perform(Task.java:348)
        at org.apache.tools.ant.Target.execute(Target.java:357)
        at org.apache.tools.ant.Target.performTasks(Target.java:385)
        at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1337)
        at org.apache.tools.ant.Project.executeTarget(Project.java:1306)
        at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)
        at org.apache.tools.ant.Project.executeTargets(Project.java:1189)
        at org.apache.tools.ant.Main.runBuild(Main.java:758)
        at org.apache.tools.ant.Main.startAnt(Main.java:217)
        at org.apache.tools.ant.launch.Launcher.run(Launcher.java:257)
        at org.apache.tools.ant.launch.Launcher.main(Launcher.java:104)
Caused by: java.lang.ClassNotFoundException: com.sun.javadoc.Type
        at org.apache.tools.ant.AntClassLoader.findClassInComponents(AntClassLoader.java:1400)
        at org.apache.tools.ant.AntClassLoader.findClass(AntClassLoader.java:1341)
        at org.apache.tools.ant.AntClassLoader.loadClass(AntClassLoader.java:1088)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:356)
        ... 27 more
Total time: 0 seconds
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user.home={home}
user.language=es
user.name={username}
user.timezone=America/Argentina/Buenos_Aires
weblogic.home={home}/Oracle/Middleware/wlserver_10.3
Thanks!!

run this one in command prompt and then convert the applet using converter tool
JC_HOME = C:\java_card_kit-2_2_2\bin\
set CLASSES=%JCHOME%\lib\apduio.jar;%JC_HOME%\lib\apdutool.jar;%JC_HOME%\lib\jcwde.jar;%JC_HOME%\lib\converter.jar;%JC_HOME%\lib\scriptgen.jar;%JC_HOME%\lib\offcardverifier.jar;%JC_HOME%\lib\api.jar;%JC_HOME%\lib\installer.jar;%JC_HOME%\lib\capdump.jar;
D:\NareshPalle\jcardRE\Smart\src>java -classpath %_CLASSES% com.sun.javacard.con
verter.Converter -out EXP JCA CAP -exportpath .\exp -applet 0x0a:0x00:0x00:0x00:0x0e:0x01:0x02:
0x03:0x04:0x05:0x06 PackageName appletName 0x01:0x02:0x03:0x04:0x05:0x0
6:0x07:0x08 1.0
or
go to following directory and run the converter tool in command prompt
step 1: cd C:\java_card_kit-2_2_2\bin\
then run this command under the above directory
step 2:converter -classdir E:\Pathof Your applet class file -out EXP JCA CAP -exportpath E:\path of exp files folder -applet AID PackageName AppletName PackAID major.minor no
For more doubts mail me....
*[removed by moderator]*
Thanks and Regards
NareshPalle
Edited by: EJP on 31/03/2012 20:09: removed your email address. Unless you like spam and unless you think these forums are provided for your personal benefit only, posting an email address here serves no useful purpose whatsoever.

Error when loggong on for external ID "": Error during SAML 2.0 logon

Hi,
I'm getting be below error when trying to use SAML SSO for a ABAP Webdynpro page on a NW 7.4 system. When I access the page, it redirects to the identity provider, comes back to the page and it shows the logon page. I'm looking for any ideas of things I could look at.
N SAML20 SP (client 400): Incoming Response
N SAML20 Binding:          POST
N SAML20 IdP Name:         http://xxxxxx/adfs/services/trust
N SAML20 Status Code:      urn:oasis:names:tc:SAML:2.0:status:Responder
N SAML20 SP (client 400): Default ACS endpoint: https://xxxxxx/sap/saml2/sp/acs/400 , old default ACS endpoint
N SAML-Trace: CALL 'SAML login': SY-SUBRC = 222 , PWDCHG = 0
N *** ERROR => SAML-Trace: Path = /sap/bc/webdynpro/sap/oauth2_authority [sign.c       16519]
N {root-id=005056AD26DF1ED4B69880FF4BE51F68}_{conn-id=005056AD26DF1ED4B69880FF4BE53F68}_1
N *** ERROR => SAML-Trace: Returncode = 222 [sign.c       16519]
N *** ERROR => SAML-Trace: Message class = SAML number = 011 [sign.c       16519]
N *** ERROR => SAML-Trace: Message = Error when logging on for external ID "": Error during SAML 2.0 logon [sign.c       16519]
I have updated the service to use alternate logon procedure and added the handler CL_HTTP_EXT_SAML20
I have added the identity provider through transaction SAML2, but it does not seem to be working.
Here is a decrypted SAML assertion:
<samlp:Response ID="_9c844d84-8117-4851-8270-aeb12e935daf"
Version="2.0"
IssueInstant="2015-04-02T00:21:06.477Z"
Destination="https://xxxxxxxxx/sap/saml2/sp/acs/400"
Consent="urn:oasis:names:tc:SAML:2.0:consent:unspecified"
InResponseTo="S005056ad-26df-1ed4-b699-c4c630853f68"
xmlns:samlp="urn:oasis:names:tc:SAML:2.0:protocol"
>
<Issuer xmlns="urn:oasis:names:tc:SAML:2.0:assertion">http://xxxxxxxx.com/adfs/services/trust</Issuer>
<ds:Signature xmlns:ds="http://www.w3.org/2000/09/xmldsig#">
<ds:SignedInfo>
<ds:CanonicalizationMethod Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" />
<ds:SignatureMethod Algorithm="http://www.w3.org/2001/04/xmldsig-more#rsa-sha256" />
<ds:Reference URI="#_9c844d84-8117-4851-8270-aeb12e935daf">
<ds:Transforms>
<ds:Transform Algorithm="http://www.w3.org/2000/09/xmldsig#enveloped-signature" />
<ds:Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" />
</ds:Transforms>
<ds:DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256" />
<ds:DigestValue>08HK08VLpJC23JoQs+p+oHbDBvjRF+9NwBeowmlFTrY=</ds:DigestValue>
</ds:Reference>
</ds:SignedInfo>
<ds:SignatureValue>xxxxxxx</ds:SignatureValue>
<KeyInfo xmlns="http://www.w3.org/2000/09/xmldsig#">
<ds:X509Data>
<ds:X509Certificate>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</ds:X509Certificate>
</ds:X509Data>
</KeyInfo>
</ds:Signature>
<samlp:Status>
<samlp:StatusCode Value="urn:oasis:names:tc:SAML:2.0:status:Responder">
<samlp:StatusCode Value="urn:oasis:names:tc:SAML:2.0:status:NoPassive" />
</samlp:StatusCode>
</samlp:Status>
</samlp:Response>

Hi Brian,
I am not sure but you could check below thread and couple of sap note.
Single Sign On - Sharepoint 2010 to SAP using ADFS
1799402 - Automatic account creation for SAML 2.0 SP
1257108 - Collective Note: Analyzing issues with Single Sign On (SSO)
It may help you to resolve / identify the cause of the issue.
BR
AKJ

Adhoc Query : Error during selection; check the selection conditions

Hi
We have a report set-up and which we want to run using our adhoc query report tcode S_PH0_48000513
The report, has a few different selection criteria in it to look at all action IT screen data in the system for ee's in specific personnel areas. There is also a criteria to allow us to paste in specific employee numbers we are interested in. The issue I am facing is that over about 3000 ids, the system automatically returns me a message when I click on the Output button to run the report which states:
Error during selection; check the selection conditions
Message no. PAIS206
I am not sure why this is happening. The selection criteria are fine and the other day I ran the report and I experienced no issues. The report ran successfully. Now though, if I try and paste in all the ids I am interested in (about 8000) I get this message straightaway.
Can anything be done to overcome this issue?
Any advice would be much appreciated.
Nicola

Hi
The message in full is:
Error during selection; check the selection conditions
Message no. PAIS206
Diagnosis
A runtime error occurred during dynamic selection.
System response
The runtime error will be caught; no short dump will be created. This error should not occur as a rule. However, very large select statements may trigger the runtime error SAPSQL_STMNT_TOO_LARGE or DBIF_RSQL_INVALID_RSQL. There is no way to prevent this happening. In this case, the error can only be caught.
Procedure
Check the selection conditions to see whether the error was caused because the option "Import from text file" included too many objects in the "Multiple selection" dialog. If this is so, you must limit the number of individual values.

There was an error during processing of the managed application service auto-start for application pool: 'SecurityTokenServiceApplicationPool'.

HI
in sharepoint 2013 WFE servers event viewer i receive following error many times
Log Name: Application
Source: Microsoft-Windows-IIS-W3SVC-WP
Date: 4/14/2015 2:23:56 PM
Event ID: 2303
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: TSharepint2013.test.com
Description:
There was an error during processing of the managed application service auto-start for application pool: 'SecurityTokenServiceApplicationPool'. Some application services may not have been processed correctly. Please check the configuration for application
service auto-start for the application(s) assigned to this application pool. The data field contains the error code.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-IIS-W3SVC-WP" Guid="{670080D9-742A-4187-8D16-41143D1290BD}" EventSourceName="W3SVC-WP" />
<EventID Qualifiers="32768">2303</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-14T11:23:56.000000000Z" />
<EventRecordID>183840</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>TSharepint2013.test.com</Computer>
<Security />
</System>
<EventData>
<Data Name="ApplicationPool">SecurityTokenServiceApplicationPool</Data>
<Binary>02000780</Binary>
</EventData>
</Event>
adil

HI
in sharepoint 2013 WFE servers event viewer i receive following error many times
Log Name: Application
Source: Microsoft-Windows-IIS-W3SVC-WP
Date: 4/14/2015 2:23:56 PM
Event ID: 2303
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: TSharepint2013.test.com
Description:
There was an error during processing of the managed application service auto-start for application pool: 'SecurityTokenServiceApplicationPool'. Some application services may not have been processed correctly. Please check the configuration for application
service auto-start for the application(s) assigned to this application pool. The data field contains the error code.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-IIS-W3SVC-WP" Guid="{670080D9-742A-4187-8D16-41143D1290BD}" EventSourceName="W3SVC-WP" />
<EventID Qualifiers="32768">2303</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-14T11:23:56.000000000Z" />
<EventRecordID>183840</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>TSharepint2013.test.com</Computer>
<Security />
</System>
<EventData>
<Data Name="ApplicationPool">SecurityTokenServiceApplicationPool</Data>
<Binary>02000780</Binary>
</EventData>
</Event>
adil

Error during determination of the pegging area 505 4766 SGV3

Hi,
I got this message 'Error during determination of the pegging area 505 4766 SGV3' in CIF queue while transferring the sales order from R/3 to APO.
Could you please suggest me some idea, how do I debug and find where exactly this error is happening?
Or Is there any functional setting to come out this error?
Thanks and Regards
Rayudu

Try to use /SAPAPO/OM_TB_PEGAREA_CREATE or /SAPAPO/OM_PEGAREA_CREATE_TEST programs to check your peg area consistency in live cache.
/SAPAPO/OM_DEFECT_PEGAREAS can also try to help you find peg areas that may be defective.
Try to see the SLG1 log for CIF in R/3 and APO to get more clues on why the issue is coming up.
if all this does not help, I would recommend trying to work with subsets of data in integration model to exactly identify the location products that are causing the issue. Once you identify the location products causing this problem(using /SAPAPO/SDORDER_DEL), I would suggest you to get rid of sales orders in APO and re-CIF it back into APO.

Repository Data Store not initialized. Please activate the Repository Data Store by navigating to control center page.

Currently when navigating to Applications/Script Management in UCCX 8.5 I get the following error.
Error reading Scripts
Repository Data Store not initialized. Please activate the Repository Data Store by navigating to control center page.
Under Network Services in Cisco Unified CCX Serviceability I notice the following.
Cisco Unified CCX Database - Out of Service
Cisco Unified CCX Cluster View Daemon/Manager Manager/File Manager - Partial Service
Cisco Unified CCX Engine/Manager Manager/File Manager - Partial Service
Cisco Unified CCX Engine/Subsystem Manager/Unified CM Telephony Subsystem - Partial Service
Everything was fine when I went home before the Christmas break.
I've tried restarting the CCX Database service but it does not start. I don't want to reboot now as the call center is taking calls just fine. I can reboot tonight.

Hi
I've seen this on a couple of 8.x releases, and it recurs regularly on one 8.5 customer. Definately a bug. They're HA, so the primary DB tends to die and then it limps along with primary server doing call processing, and secondary running the DB.
Reboots clear it, I've not had chance to read the 75 pages of resolved caveats for SU4 yet to see if it looks like it's fixed :-)
Regards
Aaron HarrisonPrincipal Engineer at Logicalis UK
Please rate helpful posts...

I got the new iPhone5 back in Dec, I hooked it up to my computer for the 1st time this wk. It deleted all new data added since Dec (notes,contacts,texts,pics, info in apps) and reverted back to all my old data. How can I retrieve all the lost data??

I got the new iPhone5 back in Dec, I hooked it up to my computer for the 1st time this wk. It deleted all new data added since Dec (notes,contacts,texts,pics, info added to apps) and reverted back to all my old data (literally uploaded all of my old texts and 1400 old pics and deleted anything new). How can I retrieve all the lost data?? Please help!!

SkyDaughter29 wrote:
My current situation: I have soooo many texts on my iphone and I haven't deleted many because I need the information contained in them for future reference and for legal purposes. I would really like to find a means and way to save them other than on the phone itself. I've done searches for various apps yet I'm not finding what I think I would need. It appears Apple does not sync the texts between the iphone and my MacBook Pro.
Try the computer apps PhoneView (Mac) or TouchCopy (Mac & PC):
http://www.ecamm.com/mac/phoneview/
http://www.wideanglesoftware.com/touchcopy/index.php
Best of luck.

RICS0001:Internal Error,unable to process the collected data from the device.

Hi all,
I've got the following error in Inventory Collection: 'RICS0001:Internal Error,unable to process the collected data from the device.'
System is CW LMS 2.6
If I search the web I get the following Cisco document:
http://www.cisco.com/en/US/products/sw/cscowork/ps2073/prod_troubleshooting_guide09186a008036dff2.html
'...in the log directory look for IC_Server.log.'
IC_Server.log:
[ Di Nov 16 15:54:27 CET 2010 ],INFO ,[Thread-25],com.cisco.nm.rmeng.inventory.ics.core.ICSCore,173,Got Async Request, User Name :admin
[ Di Nov 16 15:54:27 CET 2010 ],INFO ,[Thread-25],com.cisco.nm.rmeng.inventory.ics.core.ICSCore,179,Request ID is : 1289919235488
[ Di Nov 16 15:54:27 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,309,Started processing device ID: 3341
[ Di Nov 16 15:54:27 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.RMELogger,724,com.cisco.nm.rmeng.util.db.DatabaseConnectionPool,getConnection,59,Inside ICSDatabaseConnection, MAX_COUNT =20
[ Di Nov 16 15:54:28 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,387,Started processing device Name: 9.152.255.101
[ Di Nov 16 15:54:28 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,g$eval,103,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:g$eval:populating ContainmentAG attributes, begins...
[ Di Nov 16 15:54:28 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,110,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,collection from the device begins...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,147,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,collection from the device successful...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,149,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,population begins...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,216,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:Before method getSlotsConfiguredStatistics
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,225,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:After method getSlotsConfiguredStatistics
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,245,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,population completed...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,g$eval,105,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:g$eval:populating ContainmentAG attributes, ends...
[ Di Nov 16 15:54:43 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,477,DP time is 15 seconds for 9.152.255.101
[ Di Nov 16 15:54:44 CET 2010 ],ERROR,[Thread-14],com.cisco.nm.rmeng.util.logger.RMELogger,770,com.cisco.nm.rmeng.inventory.ics.invchange.AddInvChange,effect,33,Unexpected error :com.sybase.jdbc2.jdbc.SybSQLException: ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
    at com.sybase.jdbc2.tds.Tds.processEed(Tds.java:2834)
    at com.sybase.jdbc2.tds.Tds.nextResult(Tds.java:2156)
    at com.sybase.jdbc2.jdbc.ResultGetter.nextResult(ResultGetter.java:69)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:220)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:203)
    at com.sybase.jdbc2.jdbc.SybStatement.executeLoop(SybStatement.java:1766)
    at com.sybase.jdbc2.jdbc.SybStatement.execute(SybStatement.java:1758)
    at com.sybase.jdbc2.jdbc.SybPreparedStatement.execute(SybPreparedStatement.java:619)
    at com.cisco.nm.rmeng.inventory.ics.dbrep.DBRecord.insert(DBRecord.java:50)
    at com.cisco.nm.rmeng.inventory.ics.util.ICSDatabaseConnection.insert(ICSDatabaseConnection.java:91)
    at com.cisco.nm.rmeng.inventory.ics.invchange.AddInvChange.effect(AddInvChange.java:29)
    at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:394)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:849)
    at java.lang.Thread.run(Thread.java:534)
[ Di Nov 16 15:54:44 CET 2010 ],ERROR,[Thread-14],com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor,448,ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
com.sybase.jdbc2.jdbc.SybSQLException: ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
    at com.sybase.jdbc2.tds.Tds.processEed(Tds.java:2834)
    at com.sybase.jdbc2.tds.Tds.nextResult(Tds.java:2156)
    at com.sybase.jdbc2.jdbc.ResultGetter.nextResult(ResultGetter.java:69)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:220)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:203)
    at com.sybase.jdbc2.jdbc.SybStatement.executeLoop(SybStatement.java:1766)
    at com.sybase.jdbc2.jdbc.SybStatement.execute(SybStatement.java:1758)
    at com.sybase.jdbc2.jdbc.SybPreparedStatement.execute(SybPreparedStatement.java:619)
    at com.cisco.nm.rmeng.inventory.ics.dbrep.DBRecord.insert(DBRecord.java:50)
    at com.cisco.nm.rmeng.inventory.ics.util.ICSDatabaseConnection.insert(ICSDatabaseConnection.java:91)
    at com.cisco.nm.rmeng.inventory.ics.invchange.AddInvChange.effect(AddInvChange.java:29)
    at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:394)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:849)
    at java.lang.Thread.run(Thread.java:534)
[ Di Nov 16 15:54:44 CET 2010 ],ERROR,[Thread-14],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,861, Exception occured in process method while processing: 9.152.255.101 ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
ICSException :: ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
    at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:463)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:849)
    at java.lang.Thread.run(Thread.java:534)
I don't know where the German error message comes from. The whole system is English. Translation is: "ASA error -192: primary key for table 'PhysicalElement' isn't distinct'
Thanks for your help!
Alex

Well known issue in LMS 2.6. Most likely you are hitting CSCsm97530. As a temporary solution you could remove and re-add problematic device from CS. To get a permanent fix you need a patch (provided by TAC).

Error during retrieval of the logon data store

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