Error en la Instalacion de Photoshop CC

Buenos días, esta es la segunda vez que estoy intentando instalar Photoshop y recibo el mismo error ... como puedo solucionar esto??!!!

La descarga del archivo (por algún motivo) tiene errores, puedes probar en otro momento a intentar volver a descargarlo, o
como indica el mensaje ponte en contacto con Soporte y seguramente te faciliten un link para descargarlo y
guardar en tu disco y descomprimirlo después.

Similar Messages

  • Error message: "This document contains photoshop data which appears to be damaged."

    I saved the file I was working on by choosing "Save" from the "File" menu. Unfortunately after 10 min as I saved my work  my PC had "issues" and needed to be manually shut off. I was trying to open the psd file after restarting my computer and I get this error message: "This document contains photoshop data which appears to be damaged. Continue and ignore the photoshop data?" I clicked okay and then I get just a black screen. No Layers or any pictures.
    I have tried to preview in Graphic Converter, in Illustrator, in ACDSee, etc... Nothing... I just get a black screen. Also, I have tried file recovery programs: Stellar Phoenix PSD Repair V1.0 and Advanced PSD Repair v1.4
    The program Stellar Phoenix PSD Repair V1.0 was able to recover only BMP picture 3.4 KB, it is so tiny that you can't see anything on the picture.
    I also have tried to install plugin "psdrecover", for Adobe Photoshop. Unsuccessfully for some reason. The plugin does not want to be installed into the "plugins" folder. I did follow the instructions.
    I am using Photoshop 6 version and Windows 7 operating System.
    I am in dire need of help. I've been working on it for days. Is there any way to recover that file back?

    I hate to be the bearer of bad news, but you're likely out of luck.  We almost never hear of anyone recovering image data from a damaged PSD.
    Some thoughts:
    1.  Set up backups.
    2.  Get in the habit of saving your master file in several different locations as you work on it.
    3.  Consider upgrading to Photoshop CS6, which auto-saves your work in the background.  I'm not sure whether it would have recovered the data in your particular case, but it's possible.
    4.  Don't feel bad - go back and do the image again, and I'll bet it comes out even better in less time.
    -Noel

  • I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program.  How to I resolve this?

    I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program.  How to I resolve this?

    Hi Noel,
    I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
    You ask: "So why didn't you provide the same?"
    It just didn't occur to me to do so.
    My intent was to report that there was at least one other user encountering a similar problem.  It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of  their best known products to fail to run quite so completely after a clean install 
    I also see that I misreported the OS I'm running - its Windows 8.
    If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
    Perhaps the following from the event log:
    Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
    Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
    Exception code: 0xc0000005
    Fault offset: 0x0000000000809283
    Faulting process id: 0x1f48
    Faulting application start time: 0x01cfca332430f3a7
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
    Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
    Faulting package full name:
    Faulting package-relative application ID:
    The X230 has Intel HD 4000 graphics support built in to the processor.  Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
    In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
    - download the zip version of the generic driver from Intel
    - use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

  • U44M1P7 error when trying to update Photoshop

    HI all
    I'm getting the U44M1P7 error when trying to update Photoshop CS6 to the new Creative Cloud version via AAM.  Anyone know what is causing this and how I can get the update to load
    Computer
    Third gen i7, 8GB RAM, Windows 8, 2GB NVIDIA 650M

    Try this manual download link, it worked for me.
    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5595&fileID= 5604
    Scott

  • How do I correct an "undetermined error" when trying to reload Photoshop CS4 remotely on a Mac Air?

    How do I correct an "undetermined error" when trying to reload Photoshop CS4 remotely on a Mac Air?

    Hi dsalacain,
    Are you trying to run the setup from network location. If yes please copy the installation file to the desktop of the Mac and try installing again.
    Regards,
    Romit Sinha

  • I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?

    I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?

    If it is the first CS version then you will need to check out the following.  I believe it applies to CS as well even though it specifies CS2....
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 - http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • I can't start CS6 I get this error message "Could not initialize Photoshop because the preferences file was invalid (it has been deleted)." What do I do now??

    When I try to start CS6 I get this error message "Could not initialize Photoshop because the preferences file was invalid (it has been deleted)." What do I do now??

    Please refer:
    FAQ: How do I reset my preferences?
    Regards,
    Ashutosh

  • How do I fix this error?  "could not initialize photoshop because the preferences file was invalid"

    How the hell do I fix this error?  "could not initialize photoshop because the preferences file was invalid"

    Try Resetting your Preferences:  Hold down Ctrl Alt Shift keys while starting Photoshop. You will see the Reset dialog.

  • Installation failed. Error U44M1P7 | Updates / uninstalled adobe photoshop CS6 in control panel now

    installation failed. Error U44M1P7 | Updates / uninstalled adobe photoshop CS6 in control panel now  cant find it back in thwe creative cloud so were do i get to reinstall it 

    Hi scubamedicjoe,
    Please refer the kb to install CS6: http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html .
    Regards,
    Romit Sinha

  • "Shared Resources error" when trying to install Photoshop Elements 11

    I keep getting installation error "Shared Resources error" when trying to install Photoshop Elements 11 (Windows 7).  Any advice will be appreciated..

    Welcome to the forum, Ted,
    Here's an older "Shared Technologies" thread: http://forums.adobe.com/message/3155897#3155897
    But, I am not sure that we were ever able to help the OP, and they never reported back with the responses from Adobe. Still, might be a tip that is useful.
    Good luck,
    Hunt
    [Edit] I mis-spoke. The OP and another user with the same error WERE helped. What I saw initially was yet another poster, who was going to contact Adobe, but never came back to the thread. In the case of the OP and another users, the issue was caused by having Adobe Bridge, included with other Adobe programs, like Photoshop and Premiere Pro, running. When they killed that, the installation went well.
    Message was edited by: Bill Hunt

  • Receiving an error while trying to installed Photoshop CS4 . error code 6. using windows 7

    receiving an error while trying to installed Photoshop CS4 . error code 6. using windows 7

    There isn't much here which is actionable.  Please review your installation logs by following the steps listed at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

  • An error has occurred in Adobe Photoshop. The application will be closed

    An error has occurred in Adobe Photoshop.
    The application will be closed
    This message appears when:   
    1  -  open photoshop
    2  -  open image A
    3  -  open image B, select and copy
    4  -  open image A and paste image B
    5  -  try to move the pasted image ; Photoshop now hangs, then quits and all work is lost
    Help! What can I do?

    First, to get the most out of your help request, you should list the Photoshop version, OS version, whether it's 32 or 64 bit, and whether all updates have been applied. 
    I  tried with photoshop 4, 7 and CS4    -    OS XP SP3 student edition  -  no updates.
    Assuming you're running Photoshop CS4 or CS5, does the problem occur with OpenGL features disabled (Edit - Preferences - Performance)?
    Enabled and disabled - no difference
    What memory allocation have you specified (same prefs page)?
    Not specified allocation

  • By error deleted creative cloud from Photoshop Photography Program.  How to reinstall?

    By error, deleted Creative Cloud from Photoshop Photography Program.  How do I reinstall it?

    Download/install the desktop application, sign in, install the subscription application(s).
    Creative Cloud Help / Download, install, update, or uninstall apps
    https://helpx.adobe.com/creative-cloud/help/install-apps.html
    Creative Cloud Help / Creative Cloud for desktop
    https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Creative Cloud Help / Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • HELP! Error message when downloading Adobe Photoshop free trial...

    Whenever I try to download Adobe Photoshop CS4 free trial, I get an error message which is: "You can't open this application because it is not supported on this architecture". This happens after the setup bit, when I try to actually open the application. I'm running OSX 10.5.8. I'm a new mac user so all of this is a bit confusing! I did have Adobe Photoshop CS (not CS4) but removed that because I thought it might be clashing. Still no luck. I updated my mac, too. Is there something else I should be doing or should know about?
    Help!!
    Thanks,
    O.F.

    Are you sure you got rid of all of Adobe's stuff? Check in /Library/Application Support/ and /Users/username/Library/Application Support/ for Adobe folders and stuff. Delete those and restart.
    Once you figure this out, see:
    Switching from Windows to Mac OS X,
    Basic Tutorials on using a Mac,
    Mac 101: Mac Essentials,
    Anatomy of a Mac,
    MacFixIt Tutorials,
    MacTips, and
    Switching to the Mac: The Missing Manual, Leopard Edition.
    Additionally, *Texas Mac Man* recommends:
    Quick Assist.
    Welcome to the Switch To A Mac Guides,
    Take Control E-books, and
    A guide for switching to a Mac.

  • Error when attempt to open Photoshop in Windows Vista, "Some of the application components are missi

    Using Windows Vista-32. Installed CS4 suite & used Photoshop and other components but randomly one day it stopped working. Clicked to open and received error, "Some of the application components are missing from the application directory, Please reinstall the application."
    I uninstalled & reinstalled entire Suite and just Photoshop several times with no success. When I reinstall, I receive error message,
    Adobe Photoshop CS4 English Language Pack
    Error:
    Error 2.
    LangPack (English) for DeviceCentral
    Error:
    Error2.
    Solutions I have used include:
      -  replacing System Color Profile library by creating a different folder on desktop...
      -  replacing Backup Key for Adobe CS4
      -  Administrators & System are listed & permissions for security are set to Full Control
    PLEASE HELP! I have assignment Due Tomorrow & Can't Access Software I PAYED Big $$$$ FOR!
    Phone support won't help w/o paying a fee???

    You've done something to your system, or it's possibly gotten a malware infection.
    You can't even reinstall Photoshop?  Have you tried completely removing it, including running the Creative Suite Removal script? 
    How recently did it work?  Have you tried System Restore?
    -Noel

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