Error encounted. Acrobat installer encountered an unexpected failure. Please try again. If it continues to fail, contact Adobe support.

I just purchased Acrobat Pro and I'm trying to download it to my computer, but the installer is failing.
Does anyone know how I can get help with this installation?
Thanks!

Ok, so it's been almost 4 hours and I'm still not able to get to my work finished because the download of the Acrobat Pro I just purchased is not working on my OS X 10.8.5 mac. I even tried to open the Acrobat Pro on a different computer that doesn't have any Acrobat reader software on it, but it didn't work either.
I would love it if I could speak to a representative. Could someone tell me how I can contact a representative, and either get my money back or start using the program so I can get to work today?
Thank you,
D

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    Hi monikap7171658,
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    System requirements | Acrobat family of products—older versions (XI, X, 9)
    If you have Acrobat DC, then check for the system requirements here:
    System requirements | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC
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    Hi,
    Compatibility problem. Glad to know that we found the solution.
    Have a nice day : )
    Thanks
    Mavis
    Mavis Huang
    TechNet Community Support

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