Error: ERR_WIS_30270 in BO XI 4.0

Hi Experts!!!
I have installed the BO XI 4.0, but in the Web Intelligence when I create a WebI, it happen this error:
API 'initInstance' Error: ERR_WIS_30270
any idea?
thanks in advance!!!

Hi,
I have the similar problem.
In particular:
-An Internal error occured while calling - "setDocumentProperties" API. (err: ERR_WIS_32070) -
The platform is
BI4 SP4 fp4 on lInux
Thanks in advance.
Pasq

Similar Messages

WEBI working in Rich Client but giving error opendocument' api. (error err_wis_30270) in launch pad

Hi,
I transported webi documents + universe from a development server (BI 4.1. SP2) to a test server (same release). I can open the documents with the WEBI rich client, but I am unable to open them with the launch pad (error ...opendocument' api. (error err_wis_30270)).
Does anyone have a clue where there could be a difference in the settings that cause this behaviour?
Thanks,
Sandra.

Can you check this KB?
1684675
- An internal error occurred while calling 'openDocument' API. (Error:
ERR_WIS_302070) while opening WebIntelligence reports in SAP BO BI 4.0.

SAP BI 4.0 processDPCommands API. (Error: ERR_WIS_30270) ?

I just installed BI 4.0 with SP01 Patch 04 on 2 different environments.
I tried to test the eFashion universe and some of the reports, but I am getting this error on the Interactive Analysis Web even when I tried to create very simple eFashion Universe. Connecting test is working on both servers, same problem in both servers. Please let me know??
at java.lang.Thread.run(Unknown Source)
Caused by: com.businessobjects.sdk.core.server.ServerException: An internal error occured while calling 'processDPCommands' API. (Error: ERR_WIS_30270)
at com.businessobjects.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHandler.java:237)
at com.businessobjects.sdk.core.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler.java:215)
at com.businessobjects.sdk.core.server.common.CommonRequestHandler.afterProcessing(CommonRequestHandler.java:118)
... 19 more
Caused by: com.businessobjects.sdk.core.server.ServerException: BOException caught:RESULT=80047622;WHAT=RefreshBatch failed
at com.businessobjects.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHandler.java:237)
at com.businessobjects.sdk.core.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler.java:213)
... 20 more

ebi errors after installing SP01 Patch 4
Now I have a concrete things to say.
I installed SAP BI 4.0 on Windows with Tomcat
I tried to create the simplest eFashion universe, make the simplest Webi report from it and all work fine.
I decided to go a head and install the latest patch SP01 Patch 04. After installation I could not get any Webi report to work. I drag and drop my objects and once I hit Refresh (first time) I get this error (when I hit Refresh second time I get the next error)
Database error: (CS) "Specified RDBMS is invalid : MS Access 2003" . (IES 10901) (WIS 10901)
Details
com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: Database error: (CS) "Specified RDBMS is invalid : MS Access 2003" . (IES 10901)
     at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:144)
     at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:101)
     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.afterProcessing(CommonRequestHandler.java:122)
     at com.businessobjects.sdk.core.server.internal.AbstractServer.processIt(AbstractServer.java:178)
     at com.businessobjects.sdk.core.server.internal.AbstractServer.process(AbstractServer.java:133)
     at com.businessobjects.sdk.core.server.internal.InstanceServer.process(InstanceServer.java:94)
     at com.sap.sl.sdk.services.util.ServerRequestProcessor.processServerRequest(ServerRequestProcessor.java:49)
     at com.sap.sl.sdk.dataprovider.service.DataProviderServiceImpl.processDataProviderCommand(DataProviderServiceImpl.java:392)
     at com.sap.sl.sdk.dataprovider.service.DataProviderServiceImpl.processDataProviderCommand(DataProviderServiceImpl.java:404)
     at com.sap.sl.sdk.dataprovider.service.DataProviderServiceImpl.run(DataProviderServiceImpl.java:190)
     at com.sap.sl.sdk.workspace.service.WorkspaceServiceImpl.run(WorkspaceServiceImpl.java:342)
     at com.sap.sl.sdk.workspace.service.WorkspaceServiceImpl.run(WorkspaceServiceImpl.java:329)
     at com.sap.webi.ui.tasks.workflows.RunWorkspaceTask.doIt(RunWorkspaceTask.java:73)
     at com.sap.webi.ui.tasks.workflows.RunWorkspaceTask.doIt(RunWorkspaceTask.java:11)
     at com.sap.webi.toolkit.ui.tasks.WebITask.doInBackground(WebITask.java:110)
     at javax.swing.SwingWorker$1.call(Unknown Source)
     at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
     at java.util.concurrent.FutureTask.run(Unknown Source)
     at javax.swing.SwingWorker.run(Unknown Source)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Caused by: com.businessobjects.sdk.core.server.ServerException: Database error: (CS) "Specified RDBMS is invalid : MS Access 2003" . (IES 10901)
     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHandler.java:237)
     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler.java:215)
     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.afterProcessing(CommonRequestHandler.java:118)
     ... 19 more
Second time (and more) I hit Refresh I get this error
An internal error occured while calling 'processDPCommands' API. (Error: ERR_WIS_30270) (WIS 30270)
Details:
com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: An internal error occured while calling 'processDPCommands' API. (Error: ERR_WIS_30270)
     at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:144)
     at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:101)
     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.afterProcessing(CommonRequestHandler.java:122)
Caused by: com.businessobjects.sdk.core.server.ServerException: An internal error occured while calling 'processDPCommands' API. (Error: ERR_WIS_30270)
     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHandler.java:237)
     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler.java:215)
     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.afterProcessing(CommonRequestHandler.java:118)
     ... 19 more
Caused by: com.businessobjects.sdk.core.server.ServerException: BOException caught:RESULT=80047622;WHAT=RefreshBatch failed
     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHandler.java:237)
     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler.java:213)

An internal error occured while calling 'getBlob' API.(Error: ERR_WIS_30270

Hi,
I am using BOXI R3.1, when i open a Webi Report & getting one Error:
An internal error occured while calling 'getBlob' API. (Error: ERR_WIS_30270).
Do anyone know how to fix error?
Regards,

Hi,
this is an old thread..
There are a great many potential reasons for this problem.
I would recommend you use our Knowledge Base search on SMP - link here: http://service.sap.com/xsearch
.. and search for terms : webi 'getBlob' API
Also, some information about your Product version and Patch level is requiered.
Also, any explanation of workflow -
does it only happen when opening report?
are you using OpenDoc hyperlink navigation?
Moving between report tabs?
Are many Schedules running concurrently at that time ?
regards,
H

An internal error occured while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270)

Hi ALL,
I am facing a wierd issue while opening/refreshing/broadcasting a webi report.
The error message scrnshot:
This error is not throughout the reports, but for specific reports only, when checked the Bex query definition it works fine, but gives error for Webi reports.
Recently we had upgrade of BO 4.0 SP7 patch 9.
The reports are directly built on Bex queries, Bex queries contains simple Structures and few CKF's.
Would be thankful for any help recieved in resolving the above issue.
Regards,
Jaywant Kulkarni.

Hi jaywant,
Please check the note: 1760827 it may be helpful
( An internal error occurred while calling the 'processDPCommands' API. (ERR_WIS_30270) due to some scenarios.
Scenario 1:
Error occurs when try to refresh a migrated Web Intelligence report in InfoView, after entering a date or dates for prompts.
Suggested Solution:
Modify problematic report in Webi.
Change the prompt definition to be a constant, run the report in Webi, and save it.
Change the prompt definition back to prompt with required date definition. Make sure you are using the correct date format! (The report prompt should tell you what the format is supposed to be.) Re-run the report in Webi, and save it.
Re-open the report in InfoView and refresh.
Scenario 2: Error occurs when trying to edit the properties of a Webi report containing merged dimensions.
Suggested Solution:
Remove the merged dimensions and then re-establish them.
Scenario 3: Error occurs when the InfoView report has been open and idle for a long time.
Suggested Solution:
This error can be an indication of a time-out, based on the server’s settings. Make sure you save your work often. You will need to close and re-open the report when you get this error, and you may have lost any unsaved changes.

Error while refreshing a report using local csv file

Hi,
I'm using BI 4.1 SP02.
While using Rich client, I've created a report with some merged queries, while one of the queries is a local CSV file - saved on AD in some server, and not on the repository inside BO.
While trying to refresh the report with the Rich client, it all went great.
Now, while using BI Launchpad java based app, I can't refresh the report - I get the following error:
"An Internal error occurred while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270) (WIS 30270)"
Should I be able to refresh a report without the Rich if it contains a local file (which is possible to EDIT only with rich) ?
If so, then did someone ran into this error?
Thank you,
Or.

First of all, thanks for both of the replies.
Second,
my problem is unlikely have to do something with permissions from one reasons -
when the report is using XLS\XLSX on same folder(with same name prefix) - the report is running without any problem.
Only problem is while refreshing without Rich while the source is network CSV file.
Any suggestions?
Thanks.

Error WIS 30270 in BO 4.0

Hi
I'm testing BOE 4,0 SP1 Path3 in 2 new Windows 2008 64 Bits with 4 and 8 Gigas. When I create a new document WEBI (Interactive Analysis) or I open a old document (import of 3.1). It appears error WIS 30270 (The user is Administrator).
Somebody can help me?
Thanks
Jose C.

Thanks Denis,
In my previous case I installed in directory "Program Files X86", Then, i used 32 bits drivers. I have returned to install in directory PPPSS the DRIVERSS of the ODBC are 64 bits. Now, I install BO4 in directory "Program Files". The drivers of the ODBC are 64 bits, but, the continuous error.
It could be a JAVA error?
-Java Version: Java Plug-in 1.6.0_19
-ODBC: BusinessObjects CMS 140 > Default DDBB in server BO4> Driver: SQL Server Version 6.01.7600.16385
-BO4 installed in English and Spanish
The error:
"com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: Error interno al llamar a la API 'initInstance'. (Error: ERR_WIS_30270)
+     at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:144)+
+     at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:101)+
+     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.afterProcessing(CommonRequestHandler.java:122)+
+     at com.businessobjects.sdk.core.server.internal.AbstractServer.processIt(AbstractServer.java:178)+
+     at com.businessobjects.sdk.core.server.internal.AbstractServer.process(AbstractServer.java:133)+
+     at com.businessobjects.sdk.core.server.internal.InstanceServer.process(InstanceServer.java:93)+
+     at com.businessobjects.sdk.core.server.internal.InstanceServer.init(InstanceServer.java:81)+
+     at com.businessobjects.sdk.core.server.internal.InstanceServerServiceImpl.createServer(InstanceServerServiceImpl.java:90)+
+     at com.businessobjects.rebean.wi.impl.services.DocumentInstanceManagementServiceImpl.createServerCallerReader(DocumentInstanceManagementServiceImpl.java:642)+
+     at com.businessobjects.rebean.wi.impl.services.DocumentInstanceManagementServiceImpl.internalNewDocument(DocumentInstanceManagementServiceImpl.java:580)+
+     at com.businessobjects.rebean.wi.impl.services.DocumentInstanceManagementServiceImpl.newDocument(DocumentInstanceManagementServiceImpl.java:99)+
+     at com.sap.webi.client.toolkit.internal.document.DocumentAccessCommonImpl.createDocument(DocumentAccessCommonImpl.java:69)+
+     at com.sap.webi.client.toolkit.SessionContext.createDocument(SessionContext.java:262)+
+     at com.sap.webi.ui.tasks.NewDocTaskInfos.createNewDocument(NewDocTaskInfos.java:68)+
+     at com.sap.webi.ui.tasks.workflows.NewDocumentTask.doIt(NewDocumentTask.java:53)+
+     at com.sap.webi.ui.tasks.workflows.NewDocumentTask.doIt(NewDocumentTask.java:11)+
+     at com.sap.webi.toolkit.ui.tasks.WebITask.doInBackground(WebITask.java:109)+
+     at javax.swing.SwingWorker$1.call(Unknown Source)+
+     at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)+
+     at java.util.concurrent.FutureTask.run(Unknown Source)+
+     at javax.swing.SwingWorker.run(Unknown Source)+
+     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)+
+     at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)+
+     at java.lang.Thread.run(Unknown Source)+
Caused by: com.businessobjects.sdk.core.server.ServerException: Error interno al llamar a la API 'initInstance'. (Error: ERR_WIS_30270)
+     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHandler.java:237)+
+     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler.java:215)+
+     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.afterProcessing(CommonRequestHandler.java:118)+
+     ... 21 more+
Caused by: com.businessobjects.sdk.core.server.ServerException: Exception caught:ASFException:[repo_proxy 23] FolderFacade::getRootFolderInfo - check rights has failed One or more arguments are invalid.(hr=#0x0)
+     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHandler.java:237)+
+     at com.businessobjects.sdk.core.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler.java:213)+
+     ... 22 more+

An internal error occurred while calling 'submitReport' API. (Error: ERR_WI

An internal error occurred while calling 'submitReport' API. (Error: ERR_WIS_30270)
We get above mentioned error message at any point in WebI Rich Client.
DataSource: Teradata 12.0 (Local machine)
BO XI 3.1 Client installed on local machine
Universe (Secured connection)
WebI : desiging and creating in Standlone mode
WebI client version : 12.1.0.882
Many times above written error is thrown 2-3 times even when we click on OK button and lastly followed by new error message:-
Unable to get the first page of the current report - Web Intelligence will switch to structure view (WIJ 20003).
Flow: We create report based on locally saved universe. There are couple of scenarios for which error comes
1) After successfully saving the report, reopen and refresh causes this error (1st error and 2nd)
2) Droping a properly written variable on measure column, if done Ctrl + Z, report works sometimes (both or 2nd error message)
3) Draging out the mesaure or dimension from report (only 2nd error)
Report is simple and no other stuff except the cross tab table
Even if we start with simply dropping the dimension and measures on report, 2nd error comes at any time.
What we noticed is that if we do all desiging in structure mode and then run instead of in result mode, reports works for more time.

You can have a look here:
Input Controls with Break Error on webi report
http://www.forumtopics.com/busobj/viewtopic.php?t=60789&postdays=0&postorder=asc&start=45
Re: internal error occurred while calling the 'submitReport' API.
I'm Back
HAPPY NEW YEAR

Webi Error

BusniessObject Edge 4
Window 2008 R2
When I try to schedule a Webi report I get this error.
"An internal error occured while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270)"
Could someone please help.
Thanks!
Achett13

Hello,
The error that you mention is a generic one so can't tell much about it...
- Which version of BI4 are you using? (FP installed)
- Are all your reports impacted? If not, has this report a particularity compared to the ones which are fine? (migrated, specific datasource,...)
- Did it use to work before?
- Are you able to refresh the report in infoview (without using scheduling)
Regards,
Philippe

Live office excel error

Hi,
I am building live office excel objects from WEBI and objects are refreshing properly and if I open the documents later in the same day or next day, getting the following error repetedly. It is working fine for the first time ane next time it doesn't and the source for these reprots exist in WEBI Public folders.
"An error occurred while opening the report. The report does not exist; you have insufficient rights to open the report; or you cannot make a connection to the BusinessObjects Web Service. (LO 02010)"
Also fewtimes we are getting below error message while refreshing the Live office object
Error message:
"An error occurred while opening the report. The report does not exist; you have insufficient rights to open the report; or you cannot make a connection to the BusinessObjects Web Service. (LO 02010) Failed to get the document information. (LO 26315) An internal error occurred while calling 'processDPCommands' API. (Error: ERR_WIS_30270)(6315)"
If anybody knows please help me.
Thank you,
Best Regards,
Satya

Hi Ingo,
Yes the same report can be accessed from Infoview and we don't have any issues but once we save the live office objects locally on desktop then trying to connect to LIVE OFFICE to refresh the reports then we are getting the message.
Authentication method in Live office is SAP and I didn't check "Enable windows active directorysingle sign on"
Authentication method in Universe is " Use Specified user name and Password"
Can you please help me what could be the reason for the issue and how to resolve that.
Regards,
Satya

Webi report error

Hi All,
While refreshing Webi report, I am getting error below:
"An internal error occured while calling 'processDPCommands' API. (Error: ERR_WIS_30270)".
Could anyone help me?
Regards,

Hi Manoj,
There are many KBases surrounding this error.
1352299 - Error:"An internal error occured while calling 'processDPCommands' API. (Error:ERR_WIS_30270) " while refreshing the Webi Report in Infoview
1568293 - "ProcessDPCommnands API Error" while refreshing WebI report in InfoView and Web Intelligence Rich Client.
1643514 - Error "An internal error occured while calling 'processDPCommands' API. (Error: ERR_WIS_30270)" when cancel the query in Web Intelligence document
A few thing to check\test would be:
Change CMC server properties:　
Please go to Central Management console.
Go to Servers.
From left hand side panel select Server categories and then Web intelligence.
Right click the Webintelligenceprocessingserver and select Properties.
Set Binary Stream Maximum size to 500 (it is in MB).
Set Maximum character stream size to 500 (it is in MB).
Click save and close.
Change in webi.properties file:
Open the 'webi.properties' form this location and make the required changes to changes the Heap size.
D:\Program Files (x86)\Business Objects\Tomcat55\webapps\AnalyticalReporting\WEB-INF\classes
Add the following line to the end of the webi.properties file (assuming that the Java Heap Max is set to 1024):
MAX_HEAP_SIZE=1024000000
Note: The default value of MAX_HEAP_SIZE is 5000000 and is appropriate for a Java Heap setting of 512.
Stop and then restart the Tomcat application server.
Note: The Tomcat limitation for the Heap Size setting is 1.5 GB (1536 MB), but the higher the value you set, the worse the performance when you run reports. If you try to increase the value higher than this, then Tomcat will not start.
I hope this is a very, very helpful answer to you.
Kind regards,
John

Getting multiple error while refreshing or scheduling WebI report

Hi BO Admin Experts ,
Feacing multiple errors while refreshing or scheduling webi reports in BI4.0 CMC ,
Please find the below errors :
1)report schedule status failed
2)Parameters : xxxcorp-franklinee; ATOu supply unv
Error Message : An internal error occured while calling 'ProcessDPcmndsEx' API (Error:ERR_WIS_30270)
3 ) Format : WebI
Parameters : 10000000000159270
Error Message :CORBA error while communicating with the SL service
Could you please help me on the abive 3 issues for the WebI schedule reports
Cheers ,
Pradeep Gorpadu

Hi,
While refreshing the WEBI Reports would recommend you check the WEBI PROCESSING Server's last changed date from CMC--> Servers.
Check when you are refreshing the reports, do you see the time stamp changed of WEBI PROCESSING servers?
Do you keep getting this error messages for all WEBI reports? Can you re-produce this with simple e-fashion reports as well?
After that go to the node where WEBI PROCESSING servers installed and check on the event viewer details if you see any relevant error messages.
Regards,
Upendra

An exception occurred in the visualization framework.(error: RWI 00621) in BI Launchpad

Hello,
I am facing this error " an exception occurred in the visualization framework.(error: RWI 00621)" while running/opening a webi report from BI launchpad. Please see the attached screen shot.
Please help me in getting this resolved.
Thanks a lot in advance.
Arun

Hello Arun,
Seems its a known issue while using complex formulas in graph. SAP has provided a note for some similar issue. Can you try below note and see if there is any change?
SAP Note 1584024 - Error webi submitReport error ERR_WIS_30270 when complex formula is added in the stacked…
Please see if it can give any useful information.
Regards,
Nikhil Joy

Error when Refresh Data on Webi from Infoview with Preferred viewing locale

Hi,
I am getting an error -"An internal error occured while calling 'processDPCommands' API. (Error:ERR_WIS_30270).
All the universes are translated to German using Translation Manager. I get the above error only when ' Preferred viewing locale' is set to 'German' otherwise the Refresh Data button works fine when the Preferred vieiwng locale is 'Use browser locale'.
As per the note 1352299 the settings on the Webintelligenceprocessingserver from CMC is adjusted and the heapsize is also adjusted but still the issue is coming up.
Could anyone please help to resolve this error.
Thank you & Regards,
Anima

hi,
I have faced this problem earlier and took lot of time for Root Cause Analysis and fixed the issue.
Root Cause for some of the objects not being translated is provided below:
If two objects has same translation in German, obviously Universe will not progress further for translation.
for e.g.
Objects in English and German
1.Country -> de county
2.Land -> de county
from the above example, two distinct objects in English have same German translation which makes Universe not accepting the duplicate objects within the same class.
Similarly, you need to figure out these duplicates at Class/Object/Condition/Hierarchy levels in translated XLIFF file.
Duplicates can be identified by opening XLIFF file in Excel and use Data Filters etc... This is a manual task.
Then for identified duplicates provide Other names in XLIFF file such that Universe accepts them.
For e.g. the above scenario can be solved by adding a trailing space to the 2nd translated object. Adding space is best option because meaning will not be changed w.r.t end user there by eliminating duplicates.
Regards,
Vamsee

How should resolve " processdp command ex" error?

HI Experts.
While refreshing i am getting frequently i am getting following "An internal error occured while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270) (WIS 30270)"
Here I attached screen shot. Please find the attachment.

Hi Jonqware,
As per my idea idMeasurementUnits is not a enum its a class which have some properties.
And this class is defined in InDesign VB Script DOM.
let me know If I am missing something else.
Regards,
Jitendra

Error: ERR_WIS_30270 in BO XI 4.0

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