Error: Error #2170 Connection Type: Web Service
Hi all,
In BO I have changed the external address on DNS say abc.com
Now when I try to access the dashboard internally it gives the error trying to access xyz.com which was previous external ip.
The error I get is
To access external data, add a cross-domain policy file to the external data web server.
For more information, on the Adobe website, see the article "Cross-domain Policy File Specification".
If the problem persists, contact the file creator or your system administrator.
Error: Error #2170
Connection Type: Web Service
File URL: http://abc.com...
External Data URL: http://xyz.com...."
May be in connections, you have hardcoded the server as xyz.com. It is always advisable to use relative url so that the servername and port is resolved in runtime.
Also, check in CMC > Applications > Web Service > Properties what is the server name specified ? Is it still the old one ?
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Hi there, contact Cloud Service support on 855-785-2777 (US) for assistance. Hope the problem gets resolved to your satisfaction.
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If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
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If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
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I tried the solutions mentioned and nothing worked. Please send me another soluiton.
Try below steps to resolve the Server Connection error
1. Obtain your printer's IP address
a. This can be done by pressing the wireless icon on printer.
2. Enter the printer's IP address in a browser.
3. Select the network tab at the top of the page.
4. On the left select networking.
5. Select Network Address (IP)
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b. Alternate DNS Server should read. 8.8.4.4
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Unable to connect to Web Services error message
I have read through the thread here and it seems like this has been a common issue -- but the final resolution seems to have been solved with a private message...I try to scan and send via email -- everything has been set up properly (and this, in fact, used to work -- but has suddenly stopped) -- I have tried rebooting everything -- and I definitely have a good connection to the internet -- but when I try to scan and send to email, get the error message "cannot connect to web services."Any idea what's going on and how to resolve the problem?
Hello skagitsusan,
Welcome to the HP Support Forums!
I am not 100% as to the steps you have tried in attempt to resolve the Scan to Email issue on the 7520, but I would like to offer the steps I have given in another Thread.
Re: Trouble scanning using Photosmart 6520 <---
The steps will cover your printer, even though they are different Photosmarts.
Let me know if this works.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
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I have a Photosmart 7520 working perfectly and suddenly since a week ago when I try to scan to email problem I get the error Unable to connect to web services
I followed all the forum instructions. Removed power for over a minute from the router and printer and connected the router first.
I checked that the apps in the printer main screen work ok,
I followed the suggested steps below
1. Obtain your printer's IP address
a. This can be done by pressing the wireless icon on printer.
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3. Select the network tab at the top of the page.
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b. Alternate DNS Server should read. 8.8.4.4
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Any help please??Hi Iru67,
Welcome to the HP Support Forums. I understand that you are unable to connect to web services, therefore not allowing you to use the scan to email feature of your Photosmart 7520 printer.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP -
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After many successful efforts in the past, suddenly I cannot scan to email on my HP Photosmart 7520. I have tried several of the solutions posted to no avail. I keep getting the error message "Unable to connect to Web Services. Confirm Iternet access and try again." I'm on Mac OS X. Very frustrating; I would appreciate help.
Hello skagitsusan,
Welcome to the HP Support Forums!
I am not 100% as to the steps you have tried in attempt to resolve the Scan to Email issue on the 7520, but I would like to offer the steps I have given in another Thread.
Re: Trouble scanning using Photosmart 6520 <---
The steps will cover your printer, even though they are different Photosmarts.
Let me know if this works.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
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I've used my HP Photosmart 7520 for years without issue scanning to email. Now I get "Unable to connect to Web Services" error message. I've done all the procedures listed in the blog, including changing the manual DNS server configuration and still get the same error. Help!
Hi @ajbond77,
Welcome to the HP Support Forums. I understand that you are getting a connection error message when attempting to use the scan to email feature of your Photosmart 7520 printer.
If you have already set a manual IP address and manual DNS servers, then please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP -
Test Connection fails for VC system of type Web Service
Hi All
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http://garethroberts.blogspot.com -
Hello all, I am trying to create a virtual classroom via Adobe Connect 9 Web Services with the code below.
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If you are using WLS 8.1, its better to use SAAJ
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http://manojc.com/?sample23
RouterHandler.java
Regards,
-manoj
http://manojc.com
"Steve Watson" <[email protected]> wrote in message
news:3ec13eeb$[email protected]..
>
We have created an one-way, document type web service that works fine withthe
clientgen client. When sending the same SOAP message to the service fromanother
client, it fails with: javax.xml.soap.SOAPException: failed to receivemessage:
>
The other client recieves an HTTP 500.
The signature for the service method is:
public void getDiag(Diagnostic diag)
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The failing client builds the SOAP message and sends it to the WebLogicservice
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HP Color Laserjet PRO MFP M177FW Cannot connect to web services
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This question was solved.
View Solution.Hello rasitbolukcu,
Welcome to the HP Support forums. I understand that you are having difficulties enabling the web services for your Laserjet Pro MFP M177fw printer.
I appreciate all the information you gave me, it makes it much easier to assist you with the troubleshooting. I have included the Getting the Latest Firmware and Product Updates document. It will walk you through ensuring the printer has the latest firmware. Once you have updated the printer, please try to enable the web services again.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP -
Web service client behind a proxy server connecting to web service over SSL
Hi Friends,
A web service is exposed by an external system over SSL. We are behind a proxy server and are trying to get connected to web service over SSL. <p>
We are getting the following error on the test browser of workshop<p><p>
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the whole trace is <p>
<p>JDIProxy attached
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String:FATAL Alert:HANDSHAKE_FAILURE - The handshake handler was unable to negotiate an acceptable set of security parameters
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END SERVICE FAULT>
<Sep 24, 2005 9:27:26 AM EDT> <Warning> <WLW> <000000> <Id=creditCheckCtrl; Method=creditcheckcontrol.CreditCheck.testCreditC
heck(); Failure=com.bea.control.ServiceControlException: SERVICE FAULT:
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<Sep 24, 2005 9:27:26 AM EDT> <Warning> <WLW> <000000> <Id=top-level; Method=processes.CreditCheck_wf.$__clientRequest(); Fai
lure=com.bea.wli.bpm.runtime.UnhandledProcessException: Unhandled process exception [ServiceException]>
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Sridhardid you resolve this problem. I am looking at the same issue. If you did I would really appreciate your response.
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