Error: File could not be opened.

When managing the following and clicking on "Export To Excel", the following error occurs:
"Error: File could not be opened."
The same error occurs when doing the following:
- Trying to export Control Tables
- Trying to export Import Formats
- Trying to export Import Groups
- Trying to export Logic Accounts
- Trying to export Logic Groups
Does anyone please have any suggestions on how to fix this? The odd thing is that these files are actually created and can be opened fine!
The error log is as follows:
** Begin FDM Runtime Error Log Entry [2012-03-27 14:14:25] **
ERROR:
Code............................................. 3002
Description...................................... File could not be opened.
\\xxxxxxx\c$\fdmdata\xxxxxxx\Outbox\ExcelFiles\Periods99008.xlsx
Procedure........................................ clsAppServer.fFileGetStream
Component........................................ upsAppSv
Version.......................................... 1112
Thread........................................... 14368
IDENTIFICATION:
User............................................. xxxxxxx
Computer Name.................................... xxxxxxx
App Name......................................... xxxxxxx
Client App....................................... WebClient
CONNECTION:
Provider......................................... SQLOLEDB
Data Server...................................... xxxxxxx
Database Name.................................... xxxxxxx
Trusted Connect.................................. False
Connect Status.. Connection Open
GLOBALS:
Location......................................... Sample
Location ID...................................... 748
Location Seg..................................... 2
Category......................................... WLCat
Category ID...................................... 12
Period........................................... Jan - 2012
Period ID........................................ 31/01/2012
POV Local........................................ False
Language......................................... 1033
User Level....................................... 1
All Partitions................................... True
Is Auditor....................................... False
** Begin FDM Runtime Error Log Entry [2012-03-27 14:19:30] **
ERROR:
Code............................................. 3002
Description...................................... File could not be opened.
\\xxxxxxx\c$\fdmdata\xxxxxxx\Outbox\ExcelFiles\ImportGroups43950.xlsx
Procedure........................................ clsAppServer.fFileGetStream
Component........................................ upsAppSv
Version.......................................... 1112
Thread........................................... 11884
IDENTIFICATION:
User............................................. xxxxxxx
Computer Name.................................... xxxxxxx
App Name......................................... xxxxxxx
Client App....................................... WebClient
CONNECTION:
Provider......................................... SQLOLEDB
Data Server...................................... xxxxxxx
Database Name.................................... xxxxxxx
Trusted Connect.................................. False
Connect Status.. Connection Open
GLOBALS:
Location......................................... Sample
Location ID...................................... 748
Location Seg..................................... 2
Category......................................... WLCat
Category ID...................................... 12
Period........................................... Jan - 2012
Period ID........................................ 31/01/2012
POV Local........................................ False
Language......................................... 1033
User Level....................................... 1
All Partitions................................... True
Is Auditor....................................... False
** Begin FDM Runtime Error Log Entry [2012-03-27 14:30:20] **
ERROR:
Code............................................. 3002
Description...................................... File could not be opened.
\\xxxxxxx\c$\fdmdata\xxxxxxx\Outbox\ExcelFiles\ImportFields79048.xlsx
Procedure........................................ clsAppServer.fFileGetStream
Component........................................ upsAppSv
Version.......................................... 1112
Thread........................................... 15604
IDENTIFICATION:
User............................................. xxxxxxx
Computer Name.................................... xxxxxxx
App Name......................................... xxxxxxx
Client App....................................... WebClient
CONNECTION:
Provider......................................... SQLOLEDB
Data Server...................................... xxxxxxx
Database Name.................................... xxxxxxx
Trusted Connect.................................. False
Connect Status.. Connection Open
GLOBALS:
Location......................................... Sample
Location ID...................................... 748
Location Seg..................................... 2
Category......................................... WLCat
Category ID...................................... 12
Period........................................... Jan - 2012
Period ID........................................ 31/01/2012
POV Local........................................ False
Language......................................... 1033
User Level....................................... 1
All Partitions................................... True
Is Auditor....................................... False
** Begin FDM Runtime Error Log Entry [2012-03-27 14:32:51] **
ERROR:
Code............................................. 3002
Description...................................... File could not be opened.
\\xxxxxxx\c$\fdmdata\xxxxxxx\Outbox\ExcelFiles\LogicGroups92995.xlsx
Procedure........................................ clsAppServer.fFileGetStream
Component........................................ upsAppSv
Version.......................................... 1112
Thread........................................... 13052
IDENTIFICATION:
User............................................. xxxxxxx
Computer Name.................................... xxxxxxx
App Name......................................... xxxxxxx
Client App....................................... WebClient
CONNECTION:
Provider......................................... SQLOLEDB
Data Server...................................... xxxxxxx
Database Name.................................... xxxxxxx
Trusted Connect.................................. False
Connect Status.. Connection Open
GLOBALS:
Location......................................... Sample
Location ID...................................... 748
Location Seg..................................... 2
Category......................................... WLCat
Category ID...................................... 12
Period........................................... Jan - 2012
Period ID........................................ 31/01/2012
POV Local........................................ False
Language......................................... 1033
User Level....................................... 1
All Partitions................................... True
Is Auditor....................................... False
** Begin FDM Runtime Error Log Entry [2012-03-27 14:33:05] **
ERROR:
Code............................................. 3002
Description...................................... File could not be opened.
\\xxxxxxx\c$\fdmdata\xxxxxxx\Outbox\ExcelFiles\LogicAccounts70086.xlsx
Procedure........................................ clsAppServer.fFileGetStream
Component........................................ upsAppSv
Version.......................................... 1112
Thread........................................... 15980
IDENTIFICATION:
User............................................. xxxxxxx
Computer Name.................................... xxxxxxx
App Name......................................... xxxxxxx
Client App....................................... WebClient
CONNECTION:
Provider......................................... SQLOLEDB
Data Server...................................... xxxxxxx
Database Name.................................... xxxxxxx
Trusted Connect.................................. False
Connect Status.. Connection Open
GLOBALS:
Location......................................... Sample
Location ID...................................... 748
Location Seg..................................... 2
Category......................................... WLCat
Category ID...................................... 12
Period........................................... Jan - 2012
Period ID........................................ 31/01/2012
POV Local........................................ False
Language......................................... 1033
User Level....................................... 1
All Partitions................................... True
Is Auditor....................................... False

Many thanks for your suggestions.
- MS Office Excel 2007 SP3 is installed on the server. The Excel files are created and can be opened manually fine on the server (by going to C:\FDMData\Outbox\ExcelFiles). But FDM raises the above error whenever one clicks on the "Export To Excel" button and does nothing more.
- The admins here have apparently now added the C:\Windows\SysWOW64\config\systemprofile\Desktop folder (the FDM app server is 64-bit) but it does not appear to have made a difference. Will the FDM service account need privileges to this location?
- Apparently the FDM service account has privileges to the FDMData\Outbox\ExcelFiles location, but I will double check this...

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