Error-"File failed to be converted using Adobe ExportPDFonline"........???

Just purchased a license and all was going swimmingly when all of a sudden this happened.
I've managed to convert 4 out of 5 pdf's to docx.  The error message pops up with no suggestion
as to what went wrong so all I can do is click ok and stare blanky at the screen.  Any ideas out
there?  Thanks is advance.

Hi David,
Thank you for responding.
I exported each page of the brochure individually and that worked.  Unfortunately, some of the items appeared to be corrupt when opened in Word. 
If you would like to have a look I could send the pdf.
Regards,
Miren
Date: Fri, 20 Jan 2012 11:07:16 -0700
From: [email protected]
To: [removed by moderator]
Subject: Re: Error-"File failed to be converted using Adobe ExportPDFonline"........??? Error-"File failed to be converted using Adobe ExportPDFonline"........???
Re: Error-"File failed to be converted using Adobe ExportPDFonline"........??? created by dave_m_k in Adobe ExportPDF - View the full discussion
Good day,
Are you still encountering this problem?  I've not heard of this behavior that you're describing, but hopefully we can get to the bottom of what's happening.
Kind regards,
David
Acrobat Community Manager
Adobe Systems
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