Error for downloading and opening iTunes.
Okay, well, I was about to open iTunes but a window popped up and said "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." What should I do? I have been trying to open it forever.
HELP!
Windows Windows XP
I've been having this problem too. It crashes before it even opens and asks whether or not I want to send an error report. I've uninstalled and reinstalled iTunes several times to no avail. It all happened when I upgraded to 7.03...
Similar Messages
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Question: I cannot successfully download itunes to my computer I have tried several times and every time after the download it says that I was unable to get the support piece and therefore cannot open itunes......please help.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I just want to have my old itunes on my new laptop.
homburgerchef wrote:
I just want to have my old itunes on my new laptop.
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751 -
Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
Hey when ever i download and install Itunes then i open it says error finding folder please re download and I tried a tons of times and it didnt work. Does anyone know how to fix this?
Hi Beege140,
I have an article for you that will help you address this launch issue with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I just downloaded the latest version of iTunes for Windows and now iTunes crashes everytime I launch it. I have tried re-downloading and selecting Repair with no luck. Any suggestions?
thanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
email received stating that I have new episode to download
I open itunes and check for available downloads and it states all are downloaded
however, the new episodes are not
I have to go back to email and click on download from each email to get downloadsI had the same issue, went to itunes store on the Apple TV but the rented movie would not download. Tried this over and over again, restarted ATV and it still didn't work. I had itunes open on my Imac so I closed it and forced it to quit. Voila the movie showed up in the top row as a rented movie!
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When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close
i don't know how they solved it, i'm having the same problem on Windows XP
EventType : BEX
P1 : iTunes.exe
P2 : 10.7.0.21
P3 : 504d85d9
P4 : unknown
P5 : 0.0.0.0
P6 : 00000000
P7 : 08920740
P8 : c0000005
P9 : 00000008 -
After I install iTunes 10.5.2 and open iTunes a window opens stating "The registry settings used by the iTunes drivers for importing and CD's and DVD's are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes." This happens everytime.
After that on one occasion a window stated "Itunes msi) was missing. Upon uninstalling and reinstalling that disapeared. Now I get a window stating, (A required Itunes component is not installed. Please repair or reinstall Itunes.(_42404)"To fix registry, refer to this article:
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299 -
When I try and open ITunes it flashes up with "an unknown error occurred (1
When I try and open ITunes it flashes up with "an unknown error occurred (13005). Why is this!
I have the same problem, removed the files you mentioned, still no luck
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Problem in using 2 IDs for iTunes music purchase downloads and using iTunes Match for 1 ID
Dear support managers,
We are using 1 macbook pro and 2 apple ID for purchasing iTunes music together (Me and my wife).
Actually, I have bought 1 year service of iTunes match on my apple ID and have been using well the service after download the purchased musics under the apple ID I am using.
But once my wife associated the macbook pro with her apple ID to download the musics she purchased,
I have not been able to use the iTunes Match service I have subscribed already.
The message said
"This computer is already associated with an Apple ID. You can use iTunes Match on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 90 days"
I can neither purchase another computer for solving this situation nor want to purchase another iTunes Match service on my wife's apple ID.
Please help me out to solve this issue.
Thanks and best regards,Hi,
You can only use one Apple ID with iTunes match. Purchasing another match subscription using wife's Apple ID is not a solution. I can only suggest that you use your ID for match and all iTunes music purchases.
Jim -
HT2731 is iTunes Store account really required for downloading and installing free Apps?
is iTunes Store account really required for downloading and installing free Apps?
Yes. The apps you buy are registered in your account, so you can download them in all your devices
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Trying to download and install Itunes 10 and I get a error saying invalid Drive H:\
Hello Im trying to download and install Itunes 10. I already have Itunes on my computer, and after i download and try to run i get an error message saying invalid drive H:\ I do not have a H drive , I am using a external 1TB drive to hold all my media but it is D: not H: what do i do??
See "Invalid Drive X:\" install errors.
tt2 -
the itunes library .itl fileis locked on a locked disk, or you dont have the write permission for this file. this is what it says every time i try and open itunes why ?
Sounds like a permission issue.
Navigate to the iTunes Music Library.itl file
The path should be Username/Music/iTunes/
Right click on the iTunes Library.itl and select Get Info
The window will open on the left hand side. Go to the Sharing and Permissions section at the bottom
Click the padlock to allow changes and enter your Mac logon password
Select yourself and make sure you have Read & Write selected. Click padlock to lock it again
Close the Get Info window and try and start iTunes -
My iPhone 6 is disabled as I have forgotten my passcode. I have not synced it with any other device/icloud, etc. When I connected it my MacBook and opened iTunes, that is also asking for passcode. Pl help.
Hi ..
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode
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