Error formatting iPod

I attempted to restore my iPod, but a message came up that said, "There was an error formatting the iPod." It didn't say anything about a disk write error or anything like that; that message was all that came up. I disconnected it and plugged it into AC, and now my iBook doesn't recognize the iPod. It will bring it up in disk utility, but it says the iPod is unreadable. It also comes up in iPod Updater, but the restore still won't work. And its format is "Unknown," obviously. I'm just not sure how to re-format it...

Use Disk Utility to erase the iPod's partitions and format it in OS X-extended format. Then use the iPod Updater to Restore.

Similar Messages

  • Error Formatting The Ipod?!?!

    I have a turnwheel iPod I got in 2004.
    Never had any problems until the first week of January 2006.
    I had to go and format my iPod then..no biggie.
    At least I didn't have to buy a new one.
    It was working fine until this morning.
    I had it in the dock and it said contact:
    apple/support/ipod.
    As per the Apple.com support page I updated the iPod software updater.
    Then I updated the iPod..but nothing changed.
    Then I went to restore, and instead of it restoring, I got the message;
    "ERROR. There was an error formatting the iPod"
    HELP!
    I don't want to shell out another $300 for a new one!

    Hello Charles,
    The disk utility I mentioned is what Mac, not for a PC. For your case is to get your iPod mounted, I heard that someone using the command prompt to fix it
    please read
    http://discussions.apple.com/message.jspa?messageID=1627294#1627294
    addition info
    1. Try these five steps (known as the five Rs) will conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    Still can't see your iPod?
    Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
    3. Try to wait 30 minutes while iPod is charging.
    4. Try another known-good FireWire or USB through Dock Connector cable.
    5. Try another known-good FireWire or USB port on your computer .
    6. Try to disconnect all devices from your computer's FireWire and USB ports.
    7. Try to connect on a different computer i.e. a PC formatted iPod connect with a Mac computer or Mac formatted iPod with a Window base PC.
    8. Try to do a Erase (Disk Utility) on a Mac computer or a reformat with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer).
    9. Try to run the iPod in “Diagnostic mode” . which can be accessed by pushing the “hold” switch into the “on” position and then “off” (into the original position). Then press the following buttons in the following order: “menu” plus “select” (centre button) then press “reverse” plus “select”. This will take you to the hidden diagnostic mode screen menu. It may take a few trials and pressing the buttons in the right way for this to work, so be patient and keep trying if you have to. The diagnostic mode will give you 7 choices which are: Memory, IO, Power, Status, SysCfg, Diskmode, and Reset. Don’t bother trying “reset” because in my case it didn’t work it just took me back to the same problem. Instead, choose “diskmode”, after which you should get an odd looking “ok to disconnect” sign on the iPod screen.
    If one of the above step helps to get your iPod to be recognized with your computer, do a Restore.
    But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.

  • Folder with Exclaimation Point Error AND Ipod cannot connect to itunes

    I left my Ipod in my truck (cold out) for about a week, using it about every other day (always seemed to work fine)... then all of the sudden I went to turn it on and after the Apple icon, I get an error in the form of a picture of a folder with an exclaimation point. When I try to plug my ipod into my computer (to perhaps restore the settings or something) my computer recognizes the USB device, the ipod screen says "do not disconnect" and then shortly after, without it connecting to itunes, it disconnects itself and goes back to the apple screen. Any Ideas? The Apple instructions for dealing with this havn't worked.
    My Ipod is I believe a "second generation"(?). It is a 20-gig ipod with a click wheel, about 2 years old now.
    dell inspiron 8000   Windows XP  

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • Importing from iPhoto to PC formatted iPod?

    I have a 5G, 60gig, formerly Mac formatted, now PC formatted iPod. I keep my photos, music, contacts and calenders on the Mac. (I am full time Mac user). I only have USB 1.1 on my PB G4 so uploading video to the iPod is out of the question. This is where the PC comes in. The PC has USB 2.0 and the processor, currently, is much faster than my Mac. Therefore, it makes more sense to use the PC to upload video to the iPod. This is the reason for formatting for Windows. I do all updates manually of course on both Mac & PC.
    The issue: When formatted for Mac, 8800 photos were uploaded and viewed on the iPod without a glitch. When formatted for the PC, there are many issues and errors. First, cannot upload 8800 photos to the iPod without a significant hit on speed when viewing photos from the iPod. The opposite was true when formatted for the Mac. I currently only have half my library on the iPod, 4400 roughly, and any more than that, and the iPod displays photos barely. Is this asking too much of the iPod or am I the only one having these issues? Apple, is this a bug and will it be fixed in the future or is this just an issue with PC formatting and iPhoto incompatability? Please help.

    Can't help with the photo viewing speed issue, but have you looked into the possibility of using a USB 2.0 Cardbus adapter in your TiBook? Belkin, for example, makes one which Apple recommends for the 5G iPod. The model# is F5U222 and it's $49.95 in the Apple Store.

  • HT2729 Error: The Ipod cannot be synced.  The required filed can not be found.

    I am trying to sync my Ipod Nano. It is giving me an Error:  The Ipod can not by synced.  The required filed can not be found.

    Does this article help
    http://www.hightechdad.com/2011/04/22/how-to-fix-the-required-file-cannot-be-fou nd-error-when-syncing-an-iphone-or-ipod-touch/
    the ipod pictur cache is found here on Windows
    When you sync pictures to the iPod, your actual pix are not what gets loaded. A copy of the photo is created in a size and format that it knows will display well on the iPod. ( the format is "ithmb"?). These converted pix are stored in the iPod Photo Cache folder, and uploaded from there. Every folder you select to sync photos from will have an iPod Photo Cache folder at its top level.
    Files are kept there indefinitely, to save conversion time if you ever need them again. But those cache folders can really grow...if you know that you're never again going to need a bunch of photos on your iPod, you can delete the iPod Photo Cache folder from their parent folder. If you delete a cache folder that contains photos that are on your iPod, the cache will be rebuilt (provided the original files still exist).
    Read more: Hi, HOW do I view IPOD PHOTO CACHE on my Windows XP PC Alan - JustAnswer http://www.justanswer.com/computer/2id9q-hi-view-ipod-photo-cache-windows-xp-pc- alan.html#ixzz2Gjxtc65T

  • Problem formatting ipod touch.

    I have ipod touch g4 , I watnt to format it but I have problems while trying to do so - I tried to do it by clicking "restore" botton, but it writes an error message " ipod could not be restored an unknown error occurred " . I tryed formatting through the ipod itself but my ipod get stuck in the prossess (looks like it thinking but it stays like this for hours and nothing happnes.
    I really want to format it so I really apriciate your help. thanks!

    - After being connected to a charging source  for a while, try resetting the iPod and connect to computer. If iTunes sees the iPod, restore the iPod.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
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    iPhone and iPod touch: Unable to update or restore
    - Let the battery fully drain. Charge and try again.

  • IPod Service Error with iPod installer 2006-06-28

    I previously had a Mini but lost it (stolen). I bought a Nano to replace it but could never get it to work. I returned this and purchased a new 30g iPod. Same issues. I get the error message "iPod Service Error" when I open the 2006-06-28 iPod Software Updater. I even get this message whether I have my iPod connected or not. In iTunes, I get the message "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
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    I tried to read through all the latest discussions and articles I could find, but am now getting confused. Is there anyone out there who has been able to tackle this problem? My alternative is returning my iPod and giving up on iTunes. Help me please!! Thanks.
    Dell 8100   Windows XP  
    Dell 8100   Windows XP  

    Thanks for your response and sorry for the delay. I've been traveling. Yes, I did try making another XP user account and got the same results. I have not tried the installer cleanup. What do I do with this utility? I read the instructions from MS, but not sure if I should just highlight the iTunes, iPod, and QuickTime stuff on my PC. Any help would be appreciated.
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  • Error:the ipod cannot be updated. the disc could not be read from or writte

    May sound silly I am sorry, new to this. Just got an ipod shuffle and have gone through all troubleshooting suggestions ie: restore ipod, reinstall software etc. Am getting an error: "The ipod "administrator's ipod" cannot be updated. The disc could not be read from or written to". This occurs when I click and drag a playlist from the source section to my ipod in the source section. Getting a wee bit discouraged by reading all the problems associated with this ipod and am hoping for an easy fix to slide past further frustration. Please help. Thank you muchly.
      Windows XP  

    Go to the iPod Shuffle Support Page, look around in there, and follow the troubleshooting steps in the article entitled "Can't be written to" or words to that effect.

  • Mac Formatted iPod Mini, want to use on PC then back to Mac?

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    An iPod formatted with Windows will work with Windows or Mac.
    An iPod formatted with Mac will not work on Windows. WIndopws cannot read Mac.
    If you format with Windows, you will not need to reformat with Mac.

  • Error on ipod

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    Hi everybody, I'm curious to see if this is even possible. My husband's Windows laptop died for the second time in three years, so he decided to switch to a Mac after seeing my MacBook last longer than both of his Windows laptops. :o) Anyway, now that the Windows hard drive is dead-and no, he didn't back up his songs to CD-he wants to transfer the songs on his Windows-formatted iPod Classic to iTunes on his Mac. I tried Yamipod, but it said "firmware unsupported" and quit-I suspect the Windows format had something to do with it. He has a lot of songs ripped from CDs and he doesn't want to lose them or have to spend time re-ripping them. Any ideas?
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    same thing happened to me. I purchased iPod Access from the internet (for about $15). This program will let you transfer your music and playlists from your iPod to your library

  • How can I add music to an Apple-formatted iPod from a Windows-PC?

    without losing the music that I already downloaded from an iMac?
    When I try connecting the iPod to my Windows PC, it prompts me to restore, which would eliminate all the music that's already on the iPod.
    Any way around that?

    If your iPod is formatted for Mac it won't run natively on a PC because Windows operating systems don't recognize Mac OS-formatted disks (HFS or HFS Plus formats). However there are third party programs that will allow you to use a Mac formatted iPod on Windows. XPlay and MacDrive for instance get good reviews. XPlay is an iPod specific program and can be used as an iTunes alternative, MacDrive is more general and lets you access various types of Mac formatted drives on Windows such as CDs, DVDs, hard drives etc:
    XPlay 2
    MacDriveiPod on Mac and Windows

  • Using a mac formatted ipod on a PC iTunes

    My iPod is synchronised to my Mac at home but I want to be able to use it at work (PC environment) on iTunes on my PC. However, when I plug it in using a USB connector, it does not show on iTunes at all.
    Is this possible or is there a problem crossing between Mac formatted iPods and PC iTunes?
    any pointers are welcome - thanks.
    jamie

    Probably the easiest way to use an iPod on both Mac and Windows computers is to format the iPod (using iPod Updater) using the PC. This will force your iPod to use the Windows file system (FAT32) which both the Mac and PC can read from and write to without the help of additional software. Of course then all your software updates for the iPod will have to be done on Windows.

If you need to use a Mac (HFS+) formatted iPod on a Windows PC, you'll need to install some 3rd party software such as XPlay 2.0 (which you can get from MediaFour Software). This will enable your Windows PC to read a Mac-formatted iPod.

  • How to use Windows formatted iPod nano to move music to a new Mac?

    Hi all,
    I need to transfer my iPhone's musics, songs, apps and photo, etc to the Mac and I came across this http://support.apple.com/kb/HT1329" guide at Apple Support site since I owned a iPod nano.
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    darrengbl wrote:
    I need to transfer my iPhone's musics, songs, apps and photo, etc to the Mac […] since I owned a iPod nano.
    iPhone… iPod… iPod Nano… which one it is? You are trying to transfer music from what source, using what medium, and to what target?
    I came across this http://support.apple.com/kb/HT1329"
    it's stated clearly in the guide "While a Windows formatted iPod may work on a Mac, Apple supports this configuration only with iPod shuffle."
    Where exactly is this stated? I am unable to find this statement in the KB article you mentioned. And are you talking iPhone or iPod? This KB article applies only to iPod.

  • Using a Windows formatted iPod Nano (4th Gen) with Bootcamp on a Mac(Win XP

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    Well, I have 4 internal drive bays filled already, is there room somewhere for 5th one in the box? I wasn't aware of it if there is?? My mac is MacPro3,1, early 2008.
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