Error from EAS - "refreshing security from Shared Services failed"

Hi,
I was using Native only security in HSS for Essbase 11.1.1.3 and EAS allowed me to Refresh security from Shared Services. (Essbase security was already externalized to HSS.)
However, after I added "MS Active Directory", and provisioned a MSAD user to a native Planning group, EAS errors out with "refreshing security from Shared Services failed" .
I checked Essbase security and that MSAD user is not added to Essbase.
From Essbase Log I see:
Essbase failed to get roles list for [ESB:Analytic Servers:servername:1] from Shared Services Server with Error [32:1062:Failed to connect to the user directory [ HSS'sMSADname].
I then tried to remove MSAD from our H Shared Services and see if this problem goes away. However, MSAD still shows on the left panel menu in H Shared Services. How can I get rid of MSAD?
Any suggestions?
Edited by: user643332 on May 12, 2010 12:05 AM

Hi,
Are you sure you have removed it from shared services, you may have just disabled it.
You must restart the shared services application server to apply any changes made.
Cheers
John
http://john-goodwin.blogspot.com/

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