Error from External Tax system in CRM Quotation

Hi,
We have a Quotation in CRM, as soon as we click on 'Edit' button in WebUI, We get error "External Tax System: An error occurred while calculating tax. This may be an incorrect use of the calculation engine. Please contact your software vendor. Error trying to calculate tax on transaction."
Ship-to Party is from Bermuda and the Sales Org in Quotation is having country USA. We checked with the team working on VERTEX server (Tax system for USA) as per them the error log getting generated in VERTEX is because country key for Ship-to is not getting passed to VERTEX and the error is sent back to CRM.
While investigating we found that the error is coming into CRM (lt_messages) via
FM call CALL FUNCTION 'SPC_GET_PROTOCOL' DESTINATION gv_vmc which is a call to IPC (path: Function Module: PRC_PD_ITEM_SHOW > PRC_INT_ITEM_SHOW > PERFORM get_pricing_document_info > perform get_protocol > CALL FUNCTION 'SPC_GET_PROTOCOL' DESTINATION gv_vmc)
We are unable to trace how the error is coming from this FM. Can anyone help us to find out.
Regards,
Sameer

Hi Christophe,
Thank you for your reply.
We have Quotations in which Tax is working properly. RFC settings are maintained properly.
In fact we have a case where Sales Org in Quotation is having country US and Ship-to Party having country Thailand which hasn't given any error and ERP Order is also created from it and now we have another Quote with similar scenario which is also not having the tax error, but to proceed with Order creation when we click on Edit, we get that Tax error I mentioned above.
I'm not sure if any changes at IPC is causing this bacause when I tried to Edit both the Quotes, the same FM SPC_GET_PROTOCOL receives error in one case but not in other. Behavior of CRM_COND_COM_BADI impl. is also similar in both the cases.
Regards,
Sameer

Similar Messages

Error in external tax system

Hi Guys
I am getting an error when the BAPI is being called by webmethods. The order gets generated but when i go in to it to verify stuff and on running the incompleteness check i get pricing error. On checking the pricing the tax was found not be be getting updated by the system therfore i manually entered and hit enter but got error in taskbar 'Error in external tax system: Line: 0 - 0440 TxJCdST The Fleximodule fo'
I then did a lookup for tax calculation in FI and found the table KOMK with field-TXJCD that updates the jurisdiction code for price calculation.
SPRO>Financial Accounting > Financial Accounting global setting > Tax on sales purchase >Basic setting > Check calculation procedure
The question is when we are calling the BAPI locally we are successfully created without error but calling the BAPI from webmethods its giving error.
Could any one suggest anything???

Hello Comes Naturally,
There are 2 SAP Notes which talk abt the error 594847 and 500281 and both talk abt implementing the advance corrections given in them.
I give you the details of the notes for your reference below
594847
Summary
Symptom
You enter a customer invoice with Transaction FB70 (this is also valid for a vendor invoice with Transaction FB60). You enter a G/L account item and derive a profitability segment (by choosing the profitability segment button on table control). The system generates error message FS861:
'Error in external tax system: : & - 0440 TxJCdST...'
Other terms
CALCULATE_TAX_DOCUMENT, COPA_PROFITABILITY_SEGMENT, EnjoySAP, SAPMF05A
Reason and Prerequisites
This problem is caused by a program error.
Solution
Import the appropriate Support Package or implement the attached advance corrections.
500281
Symptom
In an FI Enjoy transaction to post invoices, you enter data including a tax amount in the basic data screen, you enter a revenue line item and you choose the 'Profitability segment' pushbutton. As a result, the transaction terminates with message
FS861 'Error in external tax system: 0 - 0440 TxJCdST The fleximap module to'.
The problem also occurs, for example, if you select a screen variant or an account assignment template.
Other terms
FS861, COPA, screen variant
Reason and Prerequisites
If you use Vertex as an external tax system, a program error occurs in this manner.
Solution
Implement the attached program corrections.
Thanks
Murtuza
Thanks
Murtuza

Error in external tax system: Line: 0##### - Unknown tax calculation (MIRO)

Hi Friends,
We have an issue while doing the MIRO
Scenario : - Company code in USD Currency, we have a purchase order in EUR currency which had GR and IR in EUR only last year..this year when we are trying to process IR ( MIRO) for residual amount in EUR currency got the error
"Error in external tax system: Line: 0##### - Unknown tax calculation"
Even when we are trying to post foreign currency invoice from F-43 got the same issue...
Taxware guys said no issues from their side
Is there any year end impact this error ?
Thanks for you help
TKP

Hi Ravi,
I have verified this one also.no issue there
Issue :- When Trying to post Invoices in Foreign currency with Tax I0/A0 ( Exempt tax codes) there we are getting that error
"Error in external tax system: Line: 0 - Unknown tax calculation error
This is process was worked till last year Dec 2011 but not working on FY 2012... the same scenario working in Dev client but not in PRD and Test systems..
The same tax codes can work for local currency postings but not foreign currency ..other tax codes are working for the both currencies in all systems...
Let me share your idea's
Thanks
TKP

Error in external tax system: SAX processing failed on input stream SAX pro

Hi
When I was posted in T.Code: FB70, (Customer Invoice) I am getting below mentioned error.
Error in external tax system: SAX processing failed on input stream SAX processi.
I put tick mark on calculate Tax column and select O1(A/R Sales Taxable).
Pls. help me.
Thanks
Ranjith

Hi Ranjith,
I also face this problem in Production now.
Could you kindly share with me how you resolved this issue?
Thanks,
Markus

Message no. FS861 Error in external tax system

ENJOYSAP error in external tax system blocks system. I found an OSS note 788088, but its for SAP 5.0 or older. Does anyone know of a note that will fix it for SAP 6.0 ecc.

https://service.sap.com/sap/support/notes/1101570

Error in external tax system: Line: 0 - 0440 TxJCdSTIO The fleximap module

Hi,
We have a third-party purchase order where in PO is created in our US company code but the delivery is to a plant belonging to a BRazil company code. (Delivery address is in Brazil).
Problem is when the user is trying to change the tax code on the invoice tab for a line item he gets the below error.
Error in external tax system: Line: 0 - 0440 TxJCdSTIO The fleximap module
Message no. FS861
We are using VErtex for our US/Canada taxes.
Can anyone let me know why we are getting the error.
Raj.

Hi
As far as US company code is concerned, the moment the PO is initiated, the integration links would trigger after subsequent process the SO, Billing, Delivery in Brazilian company code.
The tax codes in both the company codes need to be similar. The system allows to change the tax code but does not process the transaction because of lack of similarity.
I am sure the inteface links are fine, but recheck the settings in Brazilian cc
Interesting issue, please do let me know how you would resolve
reg
suresh

Error in external tax system: Specify a tax jurisdiction key

Hi Experts,
US Customer is not allowed to create Shopping Cart (SC) due to the below error
Error in external tax system:
Specify a tax jurisdiction key.
Kindly share your views about this error.    Tax code displayed in the held SC of that user is AP .

Hi Gomathi,
Please take a look at the notes below:
656474     IMG activity documentation for Taxes
633784     US taxes not calculated
436760     TAX. Specify a tax jurisdiction key
419026     TAX. TXJCD determination in backend system
392696     R/3 Tax Interface Configuration Guide
Best regards,
Christian Zeucbh

Error in external tax system: Line: 1 - Security key may be invalid o

Hi all,
Whenever I am creatting order getting error message Error in external tax system: Line: 1 - Security key may be invalid o
expired d

No. This is only required if you want Billing to prorate tax changes. Check your jurisdiction code structure. usually this error is caused by inconsistent jurisdiction code.

Communication error with the external tax system(vertex_ms0018)

Hi All
I have installed ECC6 IDES S/W on my PC. I have activated SAP Insurance module (FS-CD). When I try to create business partner using FPP1 with US address, It is throwing error as follows:
"communication error with the external tax system(vertex_ms0018)"
I dont want to use any external Tax system like Vertex etc. because I am not calculating any taxes.
I gave correct US address with valid ZIP etc. but no use.
Please help me if any one of you has idea. How to overcome this error. How to deactivate connection to external tax system.
Your help will be greatly appreciated.
Thanks
Giri

Hi Giri,
I've notice that you took the 'V' from the configuration but you left the RFC destination.
Clearly the RFC destination is not working thus the reason you get the error (in your case, your server can't determine a valid IP address for the host iwdf8334.wdf.sap.corp).
To sort out the problem you got I can think of at least two ways:
1. Get the RFC connection working (get the correct setup for it) using transaction SM59
2. Or if you don't really need the external tax calculations, remove the RFC configuration from TAXUJ under Assign RFC Destination to Country on the Cross-Application SPRO entry.
3. You can always add TAXUS to transaction OBBG if you require it (as it comes out of the box).
This should fix the problem you are having but I'm assuming you don't need the external tax calculations.
If you do, just fix the connection using SM59 (you may want to ask for help from your Basis team if you don't know how to do it).
Cheers
Jorge Laranjo
[email protected]
+44 741 847 5946

Getting Communication error with the external tax system(VERTEX_MS0018)

Hi All,
I am a new SAP HCM self learner. I am practicing it on company's sandbox system. When I am trying to create a company and saving the address, it is returning Communication error with the external tax system(VERTEX_MS0018). I have already tried to solve is issue by going thru previous related to same issue like
Communication error with the external tax system (VERTEX_MS0018) ...Urgent
but coudn't solve the issue.
Please help. Is this issue coming as I am using a training environment? any alternate approach?

Hi Ravi,
To disable the connection to Vertex:
Goto tcode SPRO > Cross Application Components > Transaction Tax Engine >
Technical Settings> Define External Tax System
Here an RFC would be defined. Remove it and try again.
Also in SPRO > Cross Application Components > Tax Determination based on Jurisdiction Codes > External Tax Jurisdiction > Activate External Tax Jurisdiction.
Remove the entry 'V' here.
Regards,
Srikishan

IPC:External Tax System: NO_ZONE_TREE_MATCH No Matching Zone Tree was found

Hi All,
I'm getting the below errer in CRM sales order.
"IPC:External Tax System: NO_ZONE_TREE_MATCH No Matching Zone Tree was found. Address: SHIP_FROM"
Please give me some clue what could be the reason for the error..
Thanks in advance,
JM.

The "NO_ZONE_TREE_MATCH" is an error message returned by the external tax engine (Sabrix) when the address information does not allow it to "match up" to a country, province/state, city, county or zip code. When this happens in an address validation, you will get this message. When this happens in a calculation transaction, no tax will be returned by the engine.
Hope this helps.
Dani

Posting in foreign currency not allowed for external tax system

Hello all,
I created a purchase order for inter-company stock transfer. Then created a corresponding outbound delivery and goods issue using VL10h and completed goods issue. Then I completed good receipt using MIGO. When I was trying to create a sales order I got this message "Posting in foreign currency not allowed for external tax system". What could be the reasons for this message. The message number said FS885.
One final note. I am able to create Billing document with manual batch number input in Delivery document item. But when I am using Batch split I am not able to generate invoice. Can anyone tell me what could be the problem here.

Hi Samir,
The Goods Received NI (Allocation Cost Account) need to be balaned in Local and System Currency as this is a Multi Currency account and these are the currencies that Business One will offer reports in.
The Foreign Currency for this account is irrelevant as you can never get a balance in FC for a multi currency account, neither will you find any reports for this.
If the client insists you can create a manual Journal entry in FC only to correct this. Business One does not offer any functionality to correct the Foreign Currency in this scenario. (like Exchange Rate difference for Local Currency and Conversion Differences for System Currency)
To do the manual JE open the form settings and the tab 'table', here untick the box 'From FC Field'. This will enable you to create a FC JE only.
Hope it clarifies the issue.
Jesper

COMMUNICATION ERROR WITH EXTERNAL TAXATION SYSTEM - VERTEX_MS0018

When I copied US company code 3000 to my org using USD as currency code with a a view to simulate US scenarios it threw an error as under.
The error occurred when I was trying to fill in the address tab after copying the company code.

COMMUNICATION ERROR WITH EXTERNAL TAXATION SYSTEM - VERTEX_MS0018.
Thank you and regards,
Ram

Hi Ram Shiva,
Deactivate External tax
Path:SPRO>Financial Accounting>Financial Accounting Global Settings>Tax on Sales/Purchases>Basic Settings>External Tax Calculation>Activate External Tax Calculation
Hope this will solve
Best Regards
Ashish Jain

How to merge key field from external source system with SAP R/3 master

Hi,
In SAP BW 7.0 system, our scenario is Master Data for 0GL_ACCOUNT is coming from SAP R/3 alongwith the Transactional data records for standard FI cubes. Then, one more set of transaction data is coming from external source system, a flat file, into another custom DSO(ZDSO_FI), which also has this GL Account field.
This flat file's GL account, GL_file, has to be basically mapped/merged with the standard 0GL_ACCOUNT field so that at the time of loading the transactional data for custom DSO, ZDSO_FI (with transformation mapping GL_file > 0GL_ACCOUNT), system automatically refers to the 0GL_ACCOUNT master data to load these incoming transactional values, from the external flat file system. How can this be done?
To illustrate the scenario, say I have 5 records in 0GL_ACCOUNT, loaded from SAP R/3 into SAP BW-
0GL_ACCOUNT      Short Description     Source System
100                                   D1                          R/3
200                                   D2                          R/3
300                                   D3                          R/3
400                                   D4                          R/3
500                                   D5                          R/3
Now suppose if my flat file has following sample transactional data, to be uploaded in SAP BW ZDSO_FI-
GL_file      Key Figure1
400          789
200          567
Then after uploading this transactional data in ZDSO_FI (with transformation mapping GL_file > 0GL_ACCOUNT), the 0GL_ACCOUNT data becomes as below-
0GL_ACCOUNT      Short Description     Source System
400
200
100                                   D1                          R/3
200                                   D2                          R/3
300                                   D3                          R/3
400                                   D4                          R/3
500                                   D5                          R/3
So note that the system did not refer the incoming GL's from flat file, although the field is mapped to 0GL_ACCOUNT in transformation, to the already available master data. Rather created 2 new data rows for the GL accounts coming from external system. Because of this I am not able to perform the calculations common from standard FI cube and ZDSO_FI, with GL account as key field. I need to synchronise these data values based on GL Account to proceed with further calculation and am badly stuck.
Request if anyone can please throw some light on how to achieve this seemingly simple requirement?
Thanks in advance.
Nirmit

Better post this thread is in the [Enterprise Data Warehousing|Data Warehousing; forum.

Getting Customer data from Different R3 system to CRM

Hi Gurus,
I need to get Customer data from different R3 systems to CRM. But the problem is, the customer datas in these R3 systems have the same BP number, and the SD datas were defined same in these R3 systems. Thus, when ı try to fetch these SD datas to CRM, it overwrites the existing datas.
I have read different scenarios to solve this;
1. About Using Mapping.
2. About Working on different Clients.
Do you have any solution or suggestion? Need your Help...
Best Regards...

Hi,
The multplie backend scneario is supproted but wth restrictions and on a project basis. Unfortunealtey there's no simple document we can refer you to for this. You would need to involved SAP conuslting- please refer to note 1084315.
Best regards,
Brian.

Error from External Tax system in CRM Quotation

Similar Messages

Maybe you are looking for