Error Generating PDF: ADS/Visual Admin help needed

We configured ADS and are trying to generate PDF files from BI reports through our BI DEV thin portal.
AFter troubleshooting and prgressing past several errors, we are now getting the java.net.SocketTimeoutException: Read Time out error.
I've adjusted the Web Container/com.sap/irj sessions to 300 it failed and then to 600 and it still failed.
Still getting the same error...
Please help...
Jay

Hi Naseer,
Please check the following SAP Notes for details:
Note 928493 - Error when generating a PDF
Note 925741 - Adobe document services (ADS) with non-supported platforms
Note 944221 - Troubleshooting if problems occur in forms processing
Also, recheck the ADS configuration and see that ADSUSER Password has not expired. If issue persists set the Trace Level for Web Dynpro to 'ALL'. You can find detailed information about setting the Trace Level in Note 742674. This should give you more details of the error.
Hope this helps!
Thanks and Regards,
Preetha Rethinam

Similar Messages

Error Generating PDF

Guys,
I am trying to use the EXPORT Data functionality in VC and do a "PRINT PDF". I followed the "HOW to EXPORT DATA from VC" document which had the following formula
"pcd!3aportal_content!2fcom.sap.pct!2fplatform_a
dd_ons!2fcom.sap.ip.bi!2fiViews!2fcom.sap.ip.bi.b
ex?QUERY=" & STORE@REPTNAME &
"&BI_COMMAND_1-
BI_COMMAND_TYPE=EXPORT&BI_COMMAND
1-EXPORTFORMAT=PDF&BI_COMMAND_1-
SHOW_EXPORT_DIALOG=X&BI_COMMAND_1-
null="
Everything else works when I do the Export, for example : Export to Excel, Export to CSV but the PDF one gives an error "Error Generating PDF".
When I click the button, it seems like VC does communicate with the PORTAL CONTENT DIRECTORY, since it does bring up the selections box(screen) for PDF, but as soon as I click ok , it gives a message on the top left of the screen as "Error Generating PDF".
We have BI 7.0 with the patch 10
VC version is 7
Have ADS setup on the server which is Configured correctly to have ADS (32 bit).
Desperately waiting for some help here!!!!!!!

Hi Naseer,
Please check the following SAP Notes for details:
Note 928493 - Error when generating a PDF
Note 925741 - Adobe document services (ADS) with non-supported platforms
Note 944221 - Troubleshooting if problems occur in forms processing
Also, recheck the ADS configuration and see that ADSUSER Password has not expired. If issue persists set the Trace Level for Web Dynpro to 'ALL'. You can find detailed information about setting the Trace Level in Note 742674. This should give you more details of the error.
Hope this helps!
Thanks and Regards,
Preetha Rethinam

Error generating pdf in WAD

Hello Experts,
When i am trying to generate pdf from WAD report it's giving "error generating pdf". I think it's response time problem. My WAD page contains 370 pages, how can i limit the size of the report. where is the option available?
Thanks in advance,
Venky

Hi Venkatesh,
Please check note 934275.
In this, it says that the timeout period of the irj service must be increased.
Might help you..!
-Pradnya
Edited by: Pradnya Rane on Apr 7, 2009 1:25 PM

Error Generating PDF under Unix

Error Generating PDF under Unix
I am calling one report from another,
My requirement is when i run the first report the second report should generate pdf in unix directory ('/ora1/app/1.pdf').
If i use my local drive pdf is getting created but, if I use unix directory in the desname (dynamically) , iam getting error SCABA 14.
Please guide me !!!

Hi,
has the oracle user respectively the User that starts the Oracle Reports process on your unix machine the right to write in the specified unix directory? If this doens´t help you make sure you give the report the right directory values and try some variants of this directory values.
If you´re running Oracle Reports 6i, what I hope is not the case, this might be interessting for you: http://www.oracle.com/technology/documentation/forms/6idocs/bugfix_p11_s.html
regards

Error while deploying in Visual Admin

Hi,
Currently I'm having an error while I do my application deployment via Visual Admin. I realized afterI login to Visual Admin then I press Services>Deploy, it will printed a stack of error of java.lang.NullPointerException. I screenshot for better reference.
[Click Here|http://img687.imageshack.us/img687/3205/errorq.gif]
It showed error on com.sap.engine.services.rmi_p4/MarshalInputStream.setProfile. Any cause of this or solution as now I can't deploy my application.
Thanks.

Hi Blanca,
I just checked the server and the version is SP13. But before I request for an upgrade I need to justify also.
I checked out the note 1325234 and follow what it asked. Is correct as I unable to see any entries after I clicked All Application. But in my defaultTrace log didn't print out the error message.
I only will see the message when I go to Visual Admin>Server>Services>Deploy and it will print as I showed in the screenshot. Just want to double confirm for the error.
Thanks.

Error generating PDF: ALC-PDG-001-000

Hi,
I'm facing an error while trying to generate a PDF through CreatePDF service (GeneratePDFService). It is converting .tif .jpg successfully into PDF but not converting text documents like .txt .doc etc
Following is the error log:
ALC-PDG-001-000-Conversion failed because of an exception.
An unexpected exception while resolving a new connection to an Adobe Service.: ALC-PDG-1000-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-001-000-Conversion failed because of an exception.
An unexpected exception while resolving a new connection to an Adobe Service.
Caused by: java.lang.reflect.UndeclaredThrowableException: An unexpected exception while resolving a new connection to an Adobe Service.
at com.adobe.util.ConnectionFactoryReflectionWrapper.getConnection(Utilities.java:961)
at com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.convertToPdf(NativeToPDFTransacti onCallback.java:185)
at com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.doInTransaction(NativeToPDFTransa ctionCallback.java:165)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew (EjbTransactionBMTAdapterBean.java:218)
at sun.reflect.GeneratedMethodAccessor751.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:214)
at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:149)
at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor. java:54)
at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:1 58)
at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)
at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:154)
at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122)
at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
at org.jboss.ejb.Container.invoke(Container.java:873)
at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
at $Proxy270.doRequiresNew(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:133)
at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionT emplate.java:79)
at com.adobe.pdfg.BMCCaller.invokeInSMT(BMCCaller.java:769)
at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:779)
at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:298)
at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:342)
at com.adobe.pdfg.GeneratePDFImpl.createPDF2(GeneratePDFImpl.java:144)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
at com.ado

I am still new to this .. but ...
http://livedocs.adobe.com/livecycle/8.2/programLC/programmer/help/wwhelp/wwhimpl/common/ht ml/wwhelp.htm?context=sdkHelp&file=000439.html
The Generate PDF service lets you convert these document types to PDF documents:
HTML
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Project
Microsoft Visio
AutoCAD
Adobe Photoshop CS2®
Any third-party generic application type for which you have a PDF generating application

Error while Loggin inot VISUAL ADMIN-No login module succeeded.

Hi,
I am trying to login to the Visual Admin for the first time for my new Portal System (Quality).
But I am getting error while loggin in with Administrator user:-
com.sap.engine.services.security.exceptions.BaseLoginException: No login module succeeded.
The visual_administration.0.trc file shows the following:-
1.5 #C000AC117C1900010000000159CB59CB000455D3152A8478#1220264988408#com.sap.engine.services.adminadapter.gui.tasks.LoginTask##com.sap.engine.services.adminadapter.gui.tasks.LoginTask#######Thread[Thread-15,6,main]##0#0#Error#1#/System/Server/VisualAdministrationTool#Java###Error while trying to login to SBQEP: No login module succeeded.
[EXCEPTION]
#1#com.sap.engine.services.security.exceptions.BaseLoginException: No login module succeeded.
     at com.sap.engine.services.security.login.ModulesProcessAction.run(ModulesProcessAction.java:188)
     at java.security.AccessController.doPrivileged(AccessController.java:231)
     at com.sap.engine.services.security.login.FastLoginContext.login(FastLoginContext.java:181)
     at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImpl.login(RemoteLoginContextHelperImpl.java:72)
     at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImplp4_Skel.dispatch(RemoteLoginContextHelperImplp4_Skel.java:64)
     at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:319)
     at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:200)
     at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:136)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:207)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
predecessor system -
com.sap.engine.services.security.exceptions.BaseLoginException: No login module succeeded.
     at com.sap.engine.services.security.login.ModulesProcessAction.run(ModulesProcessAction.java:188)
     at java.security.AccessController.doPrivileged(AccessController.java:231)
     at com.sap.engine.services.security.login.FastLoginContext.login(FastLoginContext.java:181)
     at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImpl.login(RemoteLoginContextHelperImpl.java:72)
     at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImplp4_Skel.dispatch(RemoteLoginContextHelperImplp4_Skel.java:64)
     at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:319)
     at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:200)
     at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:136)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:207)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Have reffered SAP Note 957355 and performed the steps given in the note,but still the same error.
I am able to login to the PORTAL with the same Administrator user and password.
Pls suggest where could be the issue and how to process.
Regards,
Abhijeet

Problem solved. ... No, I have also an answer , perhaps it can help some other peoples.
As I said there is a note 957355. I create the entrys in offlineconfigtool, but nothing happens. So I checked the other entrys in the "configuration" node in "security" (the note 957355 treated the authentication entry)    , like "UME User Store" "ticket" and so on. I've taking another system and ckecked this entrys and compare it with my system. So I could restore the default entrys in all security nodes (for authentication). After an restart - voila, it workes.
greetings
ps.: hm, can I give some points for me?

Used adobe uninst tool-error "could not find or admin priv needed" can anyone help?

cannot find any working sign of adobe reader, have tried several traditional ways of removal all end in same or similiar error mssg "could not locate, verify installation util or must be admin to perform. seeking solution

Try using the Windows Installer CleanUp Utility to remove it.

Strange red line created when generating pdf from illustraot , why? need help to remove this

I have created file in illustrator (CS2 and CS5 no matter which one), then saved it as pdf file.
when I open the pdfs, there is a red line around the slides and I would like to remove it. It's annoying when viewing the slides.
How do I do this?

Yes, I would try to create a new master document and import the separate files. Even if you have saved all files to CS5.5 spec, there might still be some lingering meta data from the previous version and a fresh import might at least reveal such conflicts or ideally provide a clean slate by dismissing this outdated legacy stuff on import. If you are happy with CS5.5 and everything works, you can get rid of CS3, but I recommend to keep it around, even if you don't use it actively (maening löeave it installed, only deactivate it). Especially the CS3 installer is a fragile creature and a uninstall gone wrong might cause you more trouble than just letting it catch dust on your harddrive. See this article and the other ones related to it on my site for some considerations.
Mylenium

Error generating PDF output in Workspace for Sharepoint while batch scheduling

Hi,
I am trying to schedule a batch in Hyperion workspace which needs to generate output in SharePoint. I have done the setting in ExportFolder in FRCONFIG.cmd /Mbeans as
Sharepoint1=//msocsp02.lighthouse.hhc/Finance/Essbase Reporting Libraries/Test Batch Reporting
and set readable/Writable properties to true.
When I execute the batch it give me a error: (Logon Failure: The target account name is incorrect)
================================
Server Activity
Batch "NewBatch" was started at Monday, July 29, 2013 6:21:33 PM CDT
Executed "OPROFIT/Working/Tricia/Dana/Commercial" successfully
Status for various save options for "OPROFIT/Working/Tricia/Dana/Commercial"
Error while saving as PDF
\\msocsp02.lighthouse.hhc\Finance\Essbase Reporting Libraries\Test Batch Reporting\Commercial.pdf (Logon Failure: The target account name is incorrect)
Saved successfully in repository as /OPROFIT/Working/Tricia/Dana/Commercial
Batch "NewBatch" finished at Monday, July 29, 2013 6:21:50 PM CDT
================================
When I type //msocsp02.lighthouse.hhc/Finance/Essbase Reporting Libraries/Test Batch Reporting in Windows explore ,it works fine for me. Plus I can manually upload the any file using my Windows active directory login in Share point via Internet explorer. I am using my windows active directory everywhere.
I tried to execute this batch file in local directory and it generates the required output but not in Sharepoint.
Any help would be much appreciated.

There is a warning about a malformed topic. I have seen projects where there is nothing wrong with the topic but where the machine needed more RAM. What are the basics of your PC?
Also try turning off PDF and generating a Word document instead. If that works, PDF from there. Does that work?
See www.grainge.org for RoboHelp and Authoring tips

Error opening PDF (ADS) in https mode. Works fine in HTTP

Hi,
We are running a application on NW 7.01 which basically opens a pdf document (ADS). the pdf document is opening fine when we run it from NWDS / in HTTP mode. But throws this error when run on the portal which uses HTTPS. We have configured HTTPS in visual administrator (services->destination->HTTP). But still the same issue.
Can anyone please suggest?
com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException: Failed to UPDATEDATAINPDF
at com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException.<init>(PDFDocumentRuntimeException.java:35)
at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:415)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.afterApplicationModification(ClientApplication.java:1132)
at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.afterApplicationModification(ClientComponent.java:895)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doRespond(WindowPhaseModel.java:573)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:152)
at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
Caused by: com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException: PDFDocument Processor failed to process Render Request.
at com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException.<init>(PDFDocumentRuntimeException.java:25)
at com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentProcessor.process(PDFDocumentProcessor.java:55)
at com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentInteractiveFormHandlingContext.execute(PDFDocumentInteractiveFormHandlingContext.java:115)
at com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentInteractiveFormHandlingContext.execute(PDFDocumentInteractiveFormHandlingContext.java:138)
at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:343)
... 45 more
Caused by: com.sap.tc.webdynpro.pdfobject.core.PDFObjectRuntimeException: Service call exception; nested exception is:
com.sap.exception.io.SAPIOException: <Localization failed: ResourceBundle=com.sap.exception.io.IOResourceBundle, ID=Could not create SSL socket:java.net.ConnectException Connection refused, Arguments: []> : Cant find resource for bundle java.util.PropertyResourceBundle, key Could not create SSL socket:java.net.ConnectException Connection refused
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:460)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.render(PDFObject.java:4008)
at com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRenderHandler.handle(PDFDocumentRenderHandler.java:153)
at com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentProcessor.process(PDFDocumentProcessor.java:52)
... 48 more
Caused by: java.rmi.RemoteException: Service call exception; nested exception is:
com.sap.exception.io.SAPIOException: <Localization failed: ResourceBundle=com.sap.exception.io.IOResourceBundle, ID=Could not create SSL socket:java.net.ConnectException Connection refused, Arguments: []>

Hi,
Please check if the pdfSource property of the IF is bound to a Context attribute of Binary Type.
Please look at this [wiki|http://wiki.sdn.sap.com/wiki/display/JSTSG/(IFWDJ)Problems-012]
Hope this is help full for you,
Regards
Vijay

Weird Errors in PDF Printing! Please help!

Hi All,
I am facing two different problems in PDF printing. Any suggestions would be welcome. I would really be glad to understand what is going wrong.
Problem 1:
I have a page with 2 report regions, each with its own header. My PDF report was working fine till the necessity arised for providing a page break.
Examples for the problem occuring are:
1) The 2nd report's heading would be printed in 1st page and data in 2nd page.
2) The 2nd table's column heading (that are printed in 2 lines) would be displayed with first line in 1st page end and 2nd line in 2nd page start.
In order to avoid this I had to provide a page break. An RTF page break was of no use, because if the 1st report had no data then the entire page would have only "No Data Found". I do not want this to happen. Hence I tried giving the "<?split-by-page-break:?>" before the <?end if?>.
I designed RTF as shown below:
<?if:P0_REGION1_COUNT = 0?>Government Grants
No Data Found for specified Search Criteria <?split-by-page-break:?><?end if?>
<?if:P0_REGION1_COUNT != 0?>Government Grants
Table with data display <?split-by-page-break:?><?end if?>
<?if:P0_REGION2_COUNT = 0?>Non Government Grants
No Data Found for specified Search Criteria <?split-by-page-break:?><?end if?>
<?if:P0_REGION2_COUNT != 0?>Non Government Grants
Table with data display <?split-by-page-break:?><?end if?>
When I upload this and run my page, I get the "Adobe reader could not open file because it is not supported type, it has been damaged. Eg it was sent as email attachment and wasnt correctly decoded error".
I already know this error occurs when there is a "No Data Found" in the report. I hence handled it using the 1st if condition and report was working till i had to change it to include the page break.
And the best part is for the same data, the PDF runs correctly when using BI Publisher Desktop.
Anyone know what I am doing wrong or what is happening here?
Problem 2:
Whenever I change my RTF and upload it and run my application, my PDF output behaves in a very weird manner. After repeated tries of loading the same RTF, I finally get proper output. Once I get the output, it does not fail until I make changes to RTF and load again.
An example of weird output is: My first report data gets printed under 2nd report heading and vice versa. Also all the column data do not get printed. Only 1 or 2 columns data is printed.
Here also, for the same data, the PDF runs correctly when using BI Publisher Desktop.
Can anyone tell me what is going on??
Thanks,
Sumana

Hi All,
On further observation (for Problem 2), I found that once I upload the changed RTF and wait for a long time before running the application (sometimes 2-3 hours), I get proper results. The problem itself does not occur always.
Is there any session/cache issue here? Clearing my desktop, browser cache does not help. So is there any other APEX cache (server side cache) that I would need to refresh, every time I change RTF? Or the BI publisher that is being used is not getting refreshed?
Can anyone shed any light on this issue please?
Regarding problem 1, I have implemented the page break differently using an outer table for each report and setting the table properties. Hence this is not an issue now.
Thanks,
Sumana

Download error on PDFs--can't find helper--please help!

Hi,
I'm trying to use USPS.com to print labels. It used to work great for me until I downloaded the newest Firefox version and also installed the new CS3. I have Mac OS 10.5. When I go make a label at USPS (or try to download any PDF), I get an error like this and the document won't open, I can't print anything:
Download Error
/Users/heidinylnd/desktop/statement.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences
I have Acrobat 8 Professional. I downloaded Acrobat Reader 8 to see if that would put the required "helper" back in place. No luck. I even made that the default program to open PDFs. I used to get "Preview" to open the PDFs, but that's not working now, either. Erg!
Please help!
Heidi

I did! I had to fix it through Firefox. Apparently something doesn't install automatically with the new CS3 or 10.5--whichever is the culprit.
Try this:
Go to Firefox in your top menu options
Scroll down to preferences
When the "Main" screen comes up, click on "Content"
Hit the last button on the page, "Manage"
You'll then be able to see what program is linked to PDFs. On mine, no action was set once I installed the new programs and deleted my old version of Acrobat.
I didn't fix this in Explorer, but I'll bet there's a similar process. I worked on finding the answer for 4 hours--finally getting help through firefox's volunteer forums! I even downloaded the new Acrobat reader and that didn't do anything before this.
Hope it works for you, too!
Heidi

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I need to make some simple calculations on a pdf form and need some help.
I have a form field for number of guests.
A field for a set cost for various tickets (there are 3 levels of ticket prices) (I might not need this field).
A subtotal of the guests attending and ticket price.
A grand total of the subtotals.
I can't figure out how to either put in a fixed cost in a form field or input a calculation so that the number of tickets is muliplied by a fixed number and gives me a subtotal.
Thanks.

Ok. I finally got the calculations to work. But..... when I save and open in Reader, they don't work. Go back to Pro, they don't work there now either. They also don't show up under the Set Field Order Calculations. To reset them, i have to erase the calculations, save, redo the calculations. Preview the form and everything works — calculations happen and i get a total.
Adobe Reader usage rights are enabled.
Why is this so hard?
I found this thread http://forums.adobe.com/message/1152890#1152890 about it. Is this bug still going on since 2009?
Ok. Apparently you have to enable reader rights after the form is done. It seems to work now. What a pain.

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Second part I need help with is down toward the bottom. It's called 030-LOAD DELAY. This will also display as a time format. It will take that top Loaded Time Total and subtract an hour. How do I do that?
I have been googling for hours and hours on this. There's so many ways to do this but every time I try different ways, it doesn't work and I end up confusing myself even more.
(and btw, I'm using acrobat version 9)

Ok. I finally got the calculations to work. But..... when I save and open in Reader, they don't work. Go back to Pro, they don't work there now either. They also don't show up under the Set Field Order Calculations. To reset them, i have to erase the calculations, save, redo the calculations. Preview the form and everything works — calculations happen and i get a total.
Adobe Reader usage rights are enabled.
Why is this so hard?
I found this thread http://forums.adobe.com/message/1152890#1152890 about it. Is this bug still going on since 2009?
Ok. Apparently you have to enable reader rights after the form is done. It seems to work now. What a pain.

Error Generating PDF: ADS/Visual Admin help needed

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