Error getting hierarchies

Hello Experts,
We have Business Objects Edge 3.1, SP2. When I try to create Universe on Bex Query, I am getting this error:   Error getting hierarchies for dimension 0PROFIT_CTR (Cube ZI_N_PA01/REP_20100611144403): Unknown error
I was able to create crystal report on the same bex query, Can anybody tell me why I am getting this error? Do I need to apply the Fix Pack 2.5 or 2.7 for this kind of issues?
Thanks,
ravi

We have applied this notes because we had performance issue, Does it related to Hier Issue?
0001310048 MDX: Optimized processing of the IIF statement
0001333559 MDX: Performance of DESCENDANTS (..., LEAVES) function
0001338760 MDX: Performance of function EXCEPT(<d>.Members, <d>.[All])
0001348567 MDX: Duplicate tuple for Crossjoin() and Descendants()
0001349701 MDX: Missing values for structures and calculated measures
0001350936 MDX: API for compressed data access based on basXML
0001368202 MDX optimization: Reading minimal set of key figures
0001378613 MDX: Efficient reading of root nodes
0001383354 MDX: Very long runtime too many KIDs read
0001383593 MDX: Improving the performance of some MDX functions
0001390371 MDX: Sorting is very slow
0001395307 MDX: Retrieving axis data takes an extremely long time
0001410242 MDX: Performance of LAG() and LEAD()functions
Thanks,
Ravi

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