Error getting License digital editions 3.0 installer to red URLLink acsm
Error getting License digital editions 3.0 installer to red URLLink acsm
Thank you for that information.
It would seem that the program ought to run OK. (I do have SP3 installed, along with all high priority updates. Also, there's more than 20GB still free on the NTFS partition in which WinXP is running, and in which ADE 3.0 was installed.)
I happened to try running the program again, in the limited (non-admin) account in which I normally work. I didn't expect it to work at all, but it actually got as far as authorising the program on this computer to work with e-books associated with my Adobe ID.
However, when I tried to add my (one and only!) e-book to the library on this machine (or rather, the library belonging to that particular XP user account), it 'blew up' again, in the same way as before.
Still flummoxed, I failed to note any technical details.
I immediately switched into the admin account, and ran the program again. It 'blew up' almost immediately, just like before.
Perhaps that's because it already has a book in the library associated with this XP admin account, viz. the introductory guide to ADE 3.0?
This time, I noted some details from the Microsoft error report:
EventType: clr20r3
P1: digitaleditions.exe
P2: 3.0.0.0
P3: 52b0ff73
P4: presentationcore
P5: 3.0.0.0
P6: 5176212e
P7: 1710
P8: dd
P9: system.argumentoutofrange
I hope that means something to somebody! (The last part of it seems particularly suggestive, but of what exactly, I cannot say.)
I searched to see if Adobe have a system for reporting bugs, but the drop-down menu in the Web form I found didn't have an entry for Adobe Digital Editions (3.0, or any other version), so I gave up.
Similar Messages
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trying to download ebooks from public library website on to adobe digital editions.Message reads error getting license.I have uninstalled Adobe digital editions from my computer to re install but installation keeps failing
Open Adobe Digital Editions.
Select Library > Authorize Computer...
The 'Authorize Computer' dialog box is displayed.
Under 'eBook Options', enter your Adobe ID (email address) and password.
Click 'Activate'.
Click 'Finish' to close the 'Setup Assistant' dialog box. -
I have checked and the Adobe Digital Editions is authorized. The library book doesn't expire for another 14 days. These have been the only two suggestions that I have found in other forums. Does anyone have any other suggestions?
I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon. -
Hi, I bought an e-book in PDF format that uses Adobe DRM. I've created an account on adobe.com and tried downloading the book in Adobe Digital Editions on the Mac (as well as the bookstore's e-reader--logged into my Adobe account--on an Android device).
It tries to download the book but get's the following error:
Error getting License. License Server Communication Problem:
E_ADEPT_DOCUMENT_TYPE_UNKNOWN:
Has anyone come across this? Any guidance would be most appreciated!
Thanks!
TonyPlease refer to the KB article, Public Knowledge Base
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I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY
What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details. -
Digital Editions: unable to download Error getting License. License Server Communications Problem: E_ADEPT_NO_TOKEN
This error indicates a problem with the eBook file. It is not caused by ADE or your computer. Please notify your library of this or contact the distributor.
I hope it helps.
-Chirag -
The complete error message reads:
Error getting license. License server communication problem E_AUTH_BAD_DEVICE_KEY_OR_PKCS12
I have contacted the company that I got the downloadable file from, and they say it is an Adobe problem.
Does anyone know how to fix this? Or how to contact Adobe?
Thanks so much!!do you have a compatible os for the ade version you're trying to use?
ie, what os/what ade version? -
Why do I keep getting an error message from Digital Editions saying that it has encountered a problem and needs to close. I need this programme to download a text book from Proquest for University work what gives????
You are using ADE on Windows or Mac ? and their versions ??
Please restart your machine and try once again.
Thanks -
Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY. Cannot open ebooks on my Adobe DE. How do I fix this?
I had the exact same problem & this worked for me. All I needed was the first step. Good luck!!!! (copied from another thread):
"Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
Another is "E_AUTH_NOT_READY"
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0 -
I don't really know what to do. I download a book from my library and it then goes to my download folder in finder (I have a macbook pro). When I double click on the downloaded book to open, digital editions comes up and then I get the following message
Error getting License. License Server Communication Problem:
E_ACT_NOT_READY
The only option I have at that point is to close the window. My computer is registered/authorized and I have tried everything I can think of but can't get the books to download into adobe digital editions.
Help pleaseI am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon. -
When I download ebooks from libary, I get "Error getting license. License server communication problem. E_IO_CANNOT OPEN". What can I do?
You may be experiencing an authorization error, see KB: http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html
Or you may be experiencing a network related problem like the one I'm having:
http://forums.adobe.com/thread/1420854?tstart=0 -
recd following error when attempt to open ebook using ADE 4.0 : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5 Chrome Version 37.0.2062.124
chat with customer service at book company i purchased file:
"Me: I installed the proper adobe software, adobe digital editions 3.0 (now have updated to 4.0) on my mac running os 10.85 however I am getting the following error code when i try to open the file:
"Error getting License. License Server Communication Problem:
E_LIC_LICENSE_SIGN_ERROR"
Charles P.: Okay, what you need to do unfortunately, is contact Adobe at http://www.adobe.com and they will need to get your license issue resolved.
Charles P.: Is there anything else I can assist you with today?
Me: title of error is Unable to Download
Me: i dont see how that would be an adobe problem?
Charles P.: I understand, but it appears that the reason for the download issue is because of the license error the license is related to the Adobe Digital editions software. I understand how this could be confusing but it's due to the authorization of the ADE software. Adobe would need to correct your account issue with the license
Me: ok but i thought this was a free license from adobe??!! this is just a digital editions reader, right??
Charles P.: That is correct it is a free license but your account has to be associated with one license and yes the Digital edition is a ebook reader that our ebooks use for you to viewWell, just for the halibut I tried opening the book again today and , GLORY BE!, it worked.
Guess it may have taken overnight for Adobe to OK my license to their free ADE software. Also works now using Bluefire app as the reader on my android phone, although it was a pain
to get the book file in the right file folder for bluefire to see it.
I hope that time also heels the issue with all other Error Getting License users.
panman -
Error getting license Error E_GOOGLE_DEVICE_LIMIT_REACHED
I received the following message when trying to import a book from Google Play into Digital Editions:
Error getting license Error E_GOOGLE_DEVICE_LIMIT_REACHED
Can anyone assist me to load the book onto my eReader?Hi I have this problem as well. Did you ever find a way to fix the error?
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can't download book. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I have no faith in this type of communication because I have never recieved answers from forums/ wish you could afford a live person
I select a book to read from my library it takes me to digital editions and this message comes up. Has been working for a couple of years but something has happened, maybe I did it but don't and to make it worse there is no one to contact to fix it. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I
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I am trying to download a library book (Epub ebook) into my Mac laptop. I have updated my Adobe Edition to 4.0. I keep getting this message
Unable to download, error getting License, License server communication Problem E_ACT_NOT_READY
I have gotten in touch with the library. They advised me to do the following:
Mac OS
Open Adobe Digital ! Editions.
Press Command+Shift+D to deauthorize Adobe Digital Editions.
Select Erase Authorization.
Click OK and Quit Adobe Digital Editions.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
I am stuck on Erase Authorization. After I choose erase authorization another message pops up: Unable to Erase Authorization. Please try again after some time. I tried all day in fact I even went to the Apple Store where a staff member was also unable to get any further!!Hi dagmar
See my answer at:
https://forums.adobe.com/thread/1716726
I think the problem is version 4!!
Adobe should solve the problem!!
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