Error getting license Error E_GOOGLE_DEVICE_LIMIT_REACHED

I received the following message when trying to import a book from Google Play into Digital Editions:
Error getting license Error E_GOOGLE_DEVICE_LIMIT_REACHED
Can anyone assist me to load the book onto my eReader?

Hi I have this problem as well. Did you ever find a way to fix the error?

Similar Messages

  • Recieving error message: Error getting license Error E_GOOGLE_DEVICE_LIM

    I finally made to the point where im ready to transfer my books but when i go into my account on google books and click download epub to transfer them to ADE it opens ADE and I get
    Error getting license
    Error E_GOOGLE_DEVICE_LIMIT_REACHED
    the issue is that i have never used this thing before so i dont understand how it can be full or if that is even what it is referring to

    Very frustrated with this.  I get the same error.  Adobe Chat support told me that I still have one activation left, and because of that they could not reset my user id.  They also told me that because Digital Editions is a "free" software then they couldn't provide support and referred me to these forums.
    I had read elsewhere (Google perhaps), that Adobe needed to reset the user id for this error to be fixed.  So I spoke with someone at Google over the weekend and they said that they sent a request to Adobe to have them reset my user id; however, apparently I still have one device activation available, and so the Adobe Chat representative would have reset my user id but would not because of that one remaining activation available.
    I've deactivated this device and reactivated it, and this gives me no problems and says I can now read ebooks and transfer them amongst devices... but when I try to load ebooks that I PURCHASED it gives me this same error, and I am unable to do what the supposed activated device says that I can do.
    So... even when activations are available, it seems that there is something in Adobe's user id server information that thinks otherwise, so it doesn't let you download and read the ebooks.  I do not believe that users can change this from their end, and it's not a software or user device problem either. 
    Honeslty, this is the worse ebook reading system that I know of.  Amazon Kindle does not have this issue at all... so it's something that Adobe just simply doesn't care about, even when customers are buying ebooks that use this software which Adobe offers for "free" and offers no support for.
    If anyone knows how to fix this PLEASE let me and others know. 
    Thanks.

  • Unable to download error getting license license server communication problem

    Hi,
    Am getting the below error when trying to open an acsm file
    Unable to download error getting license license server communication problem
    e_google_device_limit_reached
    Thanks

    Adobe Reader or Adobe Digital Editions?

  • Why am I getting the error: error getting license License Server communication problem W_ADEPT_CORE_EXPIRED when I try to download a book from the public library using Adobe Digital Editions. It has been working for a few months, but now I suddenly get th

    I have checked and the Adobe Digital Editions is authorized. The library book doesn't expire for another 14 days.  These have been the only two suggestions that I have found in other forums.  Does anyone have any other suggestions?

    I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
    I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
    Error getting License. License Server Communication Problem only mine says  Bad Device key after.
    Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
    i hope someone answers this soon.

  • When I open a book in Adobe Digital Editions, I get the following error: Error getting License. License Server Communication Problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN:

    Hi, I bought an e-book in PDF format that uses Adobe DRM.  I've created an account on adobe.com and tried downloading the book in Adobe Digital Editions on the Mac (as well as the bookstore's e-reader--logged into my Adobe account--on an Android device). 
    It tries to download the book but get's the following error:
    Error getting License. License Server Communication Problem:
    E_ADEPT_DOCUMENT_TYPE_UNKNOWN:
    Has anyone come across this?  Any guidance would be most appreciated!
    Thanks!
    Tony

    Please refer to the KB article, Public Knowledge Base

  • I keep getting the following message after I download a book and try to open the book from my downloads (in finder) Error getting License. License Server Communication Problem: E_ACT_NOT_READY. It gives me no other information and no options other than to

    I don't really know what to do. I download a book from my library and it then goes to my download folder in finder (I have a macbook pro). When I double click on the downloaded book to open, digital editions comes up and then I get the following message
    Error getting License. License Server Communication Problem:
    E_ACT_NOT_READY
    The only option I have at that point is to close the window. My computer is registered/authorized and I have tried everything I can think of but can't get the books to download into adobe digital editions.
    Help please

    I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
    I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
    Error getting License. License Server Communication Problem only mine says  Bad Device key after.
    Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
    i hope someone answers this soon.

  • I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

    I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

    What does that have to do with Digital Publishing Suite?
    We’d love to help but if does have something to do with it, please give us
    some details.

  • "Error getting license. License server communication problem. E_IO_CANNOT OPEN".

    When I download ebooks from libary, I get "Error getting license. License server communication problem. E_IO_CANNOT OPEN". What can I do?

    You may be experiencing an authorization error, see KB: http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html
    Or you may be experiencing a network related problem like the one I'm having:
    http://forums.adobe.com/thread/1420854?tstart=0

  • Ime I try to open a document I get :  Error getting License. License Server Communication Problem:  E_STREAM_ERROR:

    Every time I Try to open a document I get:  Error getting License. License Server Communication Problem:  E_STREAM_ERROR:

    do you have a compatible os for the ade version you're trying to use?
    ie, what os/what ade version?

  • Recd following error when attempt to open ebook using ADE 4.0  : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5  Chrome Version 37.0.2062.124

    recd following error when attempt to open ebook using ADE 4.0  : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5  Chrome Version 37.0.2062.124
    chat with customer service at book company i purchased file:
    "Me: I installed the proper adobe software, adobe digital editions 3.0 (now have updated to 4.0) on my mac running os 10.85 however I am getting the following error code when i try to open the file:
    "Error getting License. License Server Communication Problem:
    E_LIC_LICENSE_SIGN_ERROR"
    Charles P.: Okay, what you need to do unfortunately, is contact Adobe at  http://www.adobe.com and they will need to get your license issue resolved.
    Charles P.: Is there anything else I can assist you with today?
    Me: title of error is    Unable to Download
    Me: i dont see how that would be an adobe problem?
    Charles P.: I understand, but it appears that the reason for the download issue is because of the license error the license is related to the Adobe Digital editions software. I understand how this could be confusing but it's due to the authorization of the ADE software. Adobe would need to correct your account issue with the license
    Me: ok but i thought this was a free license from adobe??!!  this is just a digital editions reader, right??
    Charles P.: That is correct it is a free license but your account has to be associated with one license and yes the Digital edition is a ebook reader that our ebooks use for you to view

    Well, just for the halibut I tried opening the book again today and , GLORY BE!,  it worked.
    Guess it may have taken overnight for Adobe to OK my license to their free ADE software. Also works now using Bluefire app as the reader on my android phone, although it was a pain
    to get the book file in the right file folder for bluefire to see it.
    I hope that time also heels the issue with all other Error Getting License users.
    panman

  • UCCX 8.5.1 SU3 agent get license error on signon

    Hi,
    Having an intermintent issue on UCCX 8.5.1 SU3  w/CUCM 8.6.2 SU2.
    From the agent debug logs, the day before the closing of CAD doesn't shutdown nicely it looks like (user did not report any errors at end of day when they shut down). The next morning they get licensing error when they try to log in and relaunch CAD 2-3 times then they can log in.
    The CAD version is correct and the LRM logs from server don't show this agent attempting to log in during the error, and the LRM log file only shows a successful log in from this agents PC IP address on the successful login. I restarted the LRM service to see if it helps today. Single UCCX server (no HA).
    AGENT DEBUG LOGS:
    2013-03-18 18:09:19:128 WARN DESK2121 Unable to write agent state change to RASCAL: GID=1363615138 Error=CORBA error.
    2013-03-18 18:09:20:267 WARN DESK2126 Unable to write call data to RASCAL: GID= 1363615138 Error=Client recovering connection to server
    2013-03-18 18:09:44:821 WARN DESK2018 Unable to update wrapup data to RASCAL: GID=1363615138 Error=Client recovering connection to server
    2013-03-18 18:09:44:821 WARN DESK2121 Unable to write agent state change to RASCAL: GID=1363615138 Error=Client recovering connection to server
    2013-03-18 18:10:26:130 INFO DESK1004 RASCAL auto-recovery message received.
    2013-03-18 18:10:26:161 INFO DESK1141 RASCAL Server Feature auto-recovery message received.
    2013-03-18 18:15:06:259 WARN STD3000 Get registry key <MTS_CitrixInstall> under path <SOFTWARE\Calabrio\CAD\Site Setup>. Object not found: <2:The system cannot find the file specified.>.
    2013-03-18 18:15:07:336 INFO SOCKET0000 <CADEEMConnector> service on port <59015> has started.
    2013-03-18 18:15:10:112 INFO VOIP4005 Desktop monitoring disabled for extension [1047].
    2013-03-18 18:15:11:782 ERROR DESK3007 Chat DropUser failed.
    2013-03-18 18:15:11:782 INFO DESK1053 Remaining time <2000>
    2013-03-18 18:15:11:782 INFO DESK1054 We received AS_LOGOUT so close CAD window.
    2013-03-18 18:15:12:187 INFO DESK1049 Releasing Agent License...
    2013-03-18 18:15:12:203 ERROR DESK3113 Unknown exception while releasing the license(s)
    2013-03-18 18:15:12:484 INFO STD0005 Client <Calabrio LDAP> disconnected from service at <10.1.1.10>.
    2013-03-18 18:15:12:593 INFO DESK1006 LDAP auto-recovery message received.
    2013-03-18 18:15:12:593 ERROR FCCC2009 Unexpected exception (Unexpected exception in Chat client service thread).
    The next morning, when they log in..
    2013-03-19 09:59:09:009 INFO LC0007 Invalid Value.
    2013-03-19 09:59:09:009 INFO LC0007 Invalid Value.
    2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
    2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
    2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
    2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
    2013-03-19 09:59:09:072 INFO STD0000 Starting preference change event dispatch thread.
    2013-03-19 09:59:10:179 INFO LC0000 Connected to Calabrio LDAP server on <10.1.1.10>.
    2013-03-19 09:59:10:179 INFO STD0004 Client <Calabrio LDAP> connected to service at <10.1.1.10>.
    2013-03-19 09:59:10:382 INFO DESK1122 Get Update Flag from LDAP successfully.
    2013-03-19 09:59:10:554 INFO SPUD0000 Successfully launched update from <C:\Program Files\Common Files\CAD\bin\update.exe>.
    2013-03-19 09:59:18:488 ERROR DESK3109 Could not obtain license from LRM.
    2013-03-19 09:59:19:600 ERROR DESK3113 Unknown exception while releasing the license(s)
    2013-03-19 09:59:19:600 ERROR DESK3113 Unknown exception while releasing the license(s)
    2013-03-19 09:59:19:614 INFO STD0005 Client <Calabrio LDAP> disconnected from service at <10.1.11.10>.

    Hi,
    DESK3109 Text: Could not obtain license from LRM.
    Type: Error
    Add’l Info: LRM is not running.
    Action: check if the server is running
    DESK3113 Text: Unknown exception while releasing the
    license(s)
    Type: Error
    Add’l Info: LRM is not running
    Action: check if the server is running
    FCCC2009 Text: Unexpected exception.
    Type: Fatal
    Add’l Info: CTIOS API waitforsingleobject fails.
    Action: Check system resource availability (CPU and
    memory).
    Reference:
    http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/reference/guide/cad85ccxecd.pdf
    I would suggest you to please restart the UCCX servers or LRM service specifically in your maintainance window and see if it helps.
    Thanks,
    Anand
    Please rate helpful posts !!

  • Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY.  Cannot open ebooks on my Adobe DE.  How do I fix this?

    Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY.  Cannot open ebooks on my Adobe DE.  How do I fix this?

    I had the exact same problem & this worked for me. All I needed was the first step. Good luck!!!! (copied from another thread):
    "Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
    Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.
    Unfortunately, it often then gives misleading error messages about what is wrong.
    A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
    Another is  "E_AUTH_NOT_READY"
    This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
    Restart ADE, and then reauthorize with your (old) Adobe ID.
    In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

  • Can't download book. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I have no faith in this type of communication because I have never recieved answers from forums/ wish you could afford a live person

    can't download book. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I have no faith in this type of communication because I have never recieved answers from forums/ wish you could afford a live person

    I select a book to read from my library it takes me to digital editions and this message comes up. Has been working for a couple of years but something has happened, maybe I did it but don't and to make it worse there is no one to contact to fix it. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I

  • What can I do with this message: unable to download, Error getting license, License Sever Communication Problem

    I am trying to download a library book (Epub ebook) into my Mac laptop. I have updated my Adobe Edition to 4.0. I keep getting this message
    Unable to download, error getting License, License server communication Problem E_ACT_NOT_READY
    I have gotten in touch with the library. They advised me to do the following:
    Mac OS
    Open Adobe Digital ! Editions.
    Press Command+Shift+D to deauthorize Adobe Digital Editions.
    Select Erase Authorization.
    Click OK and Quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    I am stuck on  Erase Authorization.  After I choose erase authorization another message pops up: Unable to  Erase Authorization. Please try again after some time. I tried all day in fact I even went to the Apple Store where a staff member was also unable to get any further!!

    Hi dagmar
    See my answer at:
    https://forums.adobe.com/thread/1716726
    I think the problem is version 4!!
    Adobe should solve the problem!!

  • Downloading a book and get error halfway through saying error getting license.

    Trying to download a book.  Halfway through I get an error saying error getting license.  Stream error.  Why cant I download?

    Are you sure you are connected to the internet?
    This error usually comes up when you lose network connectivity in the middle.
    Can you please specify the entire error code.

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