Error getting License Server Communication Problem: E_ADEPT_NO_TOKEN

I can't download a book as I keep getting this error:
Unable to download
Error getting License Server Communication Problem:
E_ADEPT_NO_TOKEN
Can anybody help?

This error comes when distribution right is not properly set by your library.
You need to contact your library to get this fixed.

Similar Messages

  • Can't download book. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I have no faith in this type of communication because I have never recieved answers from forums/ wish you could afford a live person

    can't download book. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I have no faith in this type of communication because I have never recieved answers from forums/ wish you could afford a live person

    I select a book to read from my library it takes me to digital editions and this message comes up. Has been working for a couple of years but something has happened, maybe I did it but don't and to make it worse there is no one to contact to fix it. Get the following message. "Error getting license server communication problem MW_ADEPT_CORE_EXPIRED" I

  • Error getting license Server communication problem: E_ADEPT_CLIENT

    I am new to ADE.  I just purchased an e-book from Books-a-Million last evening and when I try to download the book to ADE I get
    Error getting license Server communication problem: E_ADEPT_CLIENT
    I am trying to download to ADE so I can move it to my nook.  This is proving to be very frustrating.  I have ADE authorized and the Nook authorized.
    Any advice would be welcome.
    Thank you.

    Welcome to the forum....
    Error messages from ADE are not always clear and useful, and this one is one
    of the ones that can have a couple of meanings.  There's a posting HERE
    <http://technology.myblogzone.info/2011/01/how-to-solve-the-error-getting-license-message-i n-adobe-digital-editions/>
    that
    explains in part what's happened, and I hope it's useful to you.  Good luck!
    And I hope this helps.
    ===============

  • Library books downloads fail I get the following message:  "Error getting license Server Communication Problem   E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

    I am using the most recent version of Adobe reader, have uninstalled and reinstalled multiple times to no avail.

    How To Change the Authorized Adobe ID
    http://www.adobe.com/go/digital-editions-createID
    What do you do if your copy of Adobe Digital Editions is authorized with the wrong Adobe ID? This can happen if you’ve started using a different Adobe ID or you somehow messed up the authorization in the past.
    If you’re trying to open an ebook when Adobe Digital Editions is authorized with the wrong Adobe ID, you’ll get an error message like: “License fulfilled by a different user” or something similar referencing licensing or authorization.
    Important note: If you have some ebooks that do require your current authorization, those will become unreadable if you authorize with a different Adobe ID.
    deauthorize
    The first thing to do is deauthorize Adobe Digital Editions. This will remove your current authorization.
    1. Open Adobe Digital Editions
    2. On your keyboard, simultaneously press the Ctrl, Shift, and D buttons (if on Windows) or the Cmd, Shift, and D buttons (if on a Mac)
    3. Click the “Deauthorize” button
    After this you should close Adobe Digital Editions, and then open it again.
    re-authorize
    If you’ve followed the steps above, your copy of Adobe Digital Editions is no longer authorized.
    Open Adobe Digital Editions
    Adobe Digital Editions will behave as if you’ve just installed it, and will prompt you to enter your login information for your Adobe ID. Use the Adobe ID account information that you want to use to authorize Adobe Digital Editions.

  • Please help me. i get the following error " error getting license, server communication problem, E_ADEPT_DOCUMENT_TOO_SHORT

    HI,
    I am using this for the first time. I have downloaded a Adobe E-book from my library. I installed Digital Edition 4 and i keep on getting this message when i try to get the book from my pc downloads. Please help me overcome this issue
    regards,
    kapil desai

    Please try de-authorizing and authorizing again.
    Steps to De-authorize
    1) Switch to Library Mode by clicking Library button
    2) Select menu item Help--> Erase Authorization or Press Ctrl+Shift+D
    3) Click Erase button to De-authorize
    Steps to Authorize
    1) Launch ADE
    2) Switch to Library Mode by clicking Library button (if you are in Reading Mode)
    3) Select menu item Help-->Authorize Computer or Press Ctrl+Shift+U
    4) Enter the valid credential to Authorize
    Hope this solves your problem.

  • Help please! Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN.

    Help please! I paid for and downloaded 2 books from eBooks library and it then goes to my download folder (on a Windows PC). When I double click on the downloaded book to open, digital editions comes up and then I get the following message: Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN. My computer is authorised and I have tried everything I can think of but can't get the books to download into adobe digital editions. Can anybody help??? Thanks

    I should have mentioned also that the first book downloaded fine. It's just the second one that I'm having the problems with.

  • Digital Editions: unable to download Error getting License. License Server Communications Problem: E_ADEPT_NO_TOKEN

    Digital Editions: unable to download Error getting License. License Server Communications Problem: E_ADEPT_NO_TOKEN

    This error indicates a problem with the eBook file. It is not caused by ADE or your computer. Please notify your library of this or contact the distributor.
    I hope it helps.
    -Chirag

  • Error getting license. License server communication problem: E_ADEPT_NO_TOKEN. Please help

    I try to download my ebooks on my laptop but receive the onscreen message, Error getting license, License server commucication problem: E_ADEPT_NO_TOKEN. Please help?

    It means, the URLLink.ACSM file is corrupted. Please contact the book store and ask them to check whether the configuration in the server side is correct for that book.
    One of the simple setting in the server which can case this issue is, setting the book for loan in server and providing the purchase option in the book store or vise verse.
    Hope this solves your problem.

  • I am trying to download a book from Books a Million via Adobe Digital Editions and get this error:  Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN   So frustrated right now.

    Can anyone assist with this error please?

    Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?

  • I keep getting this message when trying to download a e-book- Error getting license. License Server Communication Problem:E_ADEPT_NO_TOKEN

    What am I doing wrong?

    I've been having the same issue! I've tried uninstalling and reinstalling ADE but that hasn't helped; I've even created a new Adobe ID and that was also a fruitless venture. I haven't yet tried to unauothorize my device, but I am hesitant to do so as it seems that others have tried and have not succeeded. I am desperately caught in the middle of a series and I would love to have access to the new books that I've been trying to download from my library!

  • I'm unable to download, error getting license, server comm. problem

    When trying to download I'm getting: E_AUTH_bad_ DEVICE_KEY_or PKSC12

    Moved to Adobe Digital Editions forum.
    Neil

  • Error getting license. license server communication problem: e_adept_document_type_unknown

    I began this day with ADE 17.2 and tried every proffered solution to no avail. The last suggestion was to update to ADE 3.0.
    The exact error message is:
    Unable to download. error getting license. license server communication problem: e_adept_document_type_unknown
    I have tried completely disabling the firewall (domain, public, private) and the problem persists. I have tried running ADE as system admin with same results.
    I've read all the posts on this forum and it appears no one has found a solution.
    Please note: I do not have a proxy, currently all firewalls disabled, no anti-virus software used.
    Windows 7 SP 1 32 bit home premium
    Firefox 27.0.1
    Shockwave flash 12.0.0.70
    Network connection is wifi home network
    Content to be downloaded is PDF from Google Play Books
    Is there anyone who can offer a solution ....
    UPDATE:
    My husband figured out how to disable the firewall on the router and we tested again (and simultaneiously with software firewall disabled). Still didn't work.
    I also created a Firewall Rule specifically for this application:
    GENERAL
    Name: Adobe Digital Editions 3.0
    [x] Enabled
    Action: Allow the connection
    PROGRAMS AND SERVICES
    This program: [local path to]\DigitalEditions.exe
    Services: apply to all programs and services
    COMPUTERS
    [nothing selected]
    PROTOCOLS AND PORTS
    Protocol type: any
    local port: all
    remote port: all
    ICMP: [default]
    SCOPE
    local IP: any
    remote IP: any
    ADVANCED
    Profiles: domain, public, private
    interface types: [default]
    Edge traversal: defer to application
    USERS
    [defaults]
    Authorized: [nothing entered]
    Exceptions: [nothing entered]
    UPDATE:
    I was reading other posts on similar topics and one of the suggestions was to try OverDrive. Since I already have it, I tried it and received the following error message:
    The specified OverDrive media file "[local path]\AppData\Local\Temp\Seams-Unlikely-epub-2.acsm" is not valid. (The OverDrive media file root element is not valid.)
    According to OverDrive's help forum that means the ACSM file can ONLY be downloaded with ADE!
    http://help.overdrive.com/article/0644/What-to-do-if-you-get-an-ACSM-The-OverDrive-media-f ile-root-element-is-not-valid-error-when-using-OverDrive-Media-Console-for-Windows-or-Mac
    UPDATE
    Have learned we have a WNDR4500 router with built-in firewall which can not be disabled. On the NetGear forums, there was the uninformative suggestion to "use DMZ in the router settings" to disable the firewall. In looking at the settings for our firewall, the nearest screen I could find to resemble that suggestion contained the following:
    [ ] Disable Port Scan and DoS Protection
    [ ] Default DMZ Server [192.168.1.0]
    [ ] Respond to Ping on Internet Port
    [x] Disable IGMP Proxying
    MTU Size(in bytes) 1500 bytes
    NAT Filtering [x] secured [ ] open
    [ ] Disable SIP ALG
    I'm afraid this is beyond the scope of my understanding and have no idea what I should be doing here so have made no changes.

    Adobe Digital Editions Communications Error When Downloading PDF from Overdrive (and maybe elsewhere too):
    If you get an “error getting license server communication problem” message in Adobe Digital Editions:
    1.  Try downloading any of the PDF files from Adobe here: http://www.adobe.com/products/digital-editions/eBook.html
    2.  Now re-download the book from Overdrive
    3.  Enjoy!!
    I figured this out after many, many hours of frustration . .  hope it helps!!

  • License server communication problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN

    license server communication problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN
    Trying to download and open a an ebook. However when downloading the content i get the following error message:
    error getting license. license server communication problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN
    Please advise how to fix this and actually download the ebook.

    Adobe Digital Editions Communications Error When Downloading PDF from Overdrive (and maybe elsewhere too):
    If you get an “error getting license server communication problem” message in Adobe Digital Editions:
    1.  Try downloading any of the PDF files from Adobe here: http://www.adobe.com/products/digital-editions/eBook.html
    2.  Now re-download the book from Overdrive
    3.  Enjoy!!
    I figured this out after many, many hours of frustration . .  hope it helps!!

  • ADE Network requirements - License Server Communication Problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN:

    Oh the joy and bliss of DRM'd training material. From my Android I can access the SAP training manual, however, from my work desktop I cannot. ADE is installed, my account activated, I have downloaded a free document (The Adventures of Sherlock Holmes). However, when I try to load the training manual, I get this error:
    "Unable to download. Error getting License. License Server Communication Problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN:"
    My theory is that ADE is attempting to access a server through our proxy / web content filter and is being tripped up. I would like to view some log files, understand the network requirements, etc. in order to properly formulate a request to have our network configuration adjusted to permit this content.
    ADE Version 1.x had the option to turn on logging (Ctrl-Shift-T, enable logging...) however, in version 3.x, Ctrl-Shift-T does nothing.
    Any help is appreciated!

    Adobe Digital Editions Communications Error When Downloading PDF from Overdrive (and maybe elsewhere too):
    If you get an “error getting license server communication problem” message in Adobe Digital Editions:
    1.  Try downloading any of the PDF files from Adobe here: http://www.adobe.com/products/digital-editions/eBook.html
    2.  Now re-download the book from Overdrive
    3.  Enjoy!!
    I figured this out after many, many hours of frustration . .  hope it helps!!

  • I have a error with downloading: Error getting license: license server communication problem?

    How can I solve this problem..Trying to download ebooks. finding error with downloading: Error getting license server communication?

    Hi,
    Could you please post the error code. It will be something like this :"E_ADEPT_CORE_KEY_MISMATCH"
    Thanks!

Maybe you are looking for

  • Is It Possible to Clone RAID Array in a Safe and Easy Way?

    Why do computer users need to clone RAID array, especially Windows Server users need to do RAID cloning? Generally speaking, they need to clone RAID array regularly in order to upgrade disk or migrate data from small disk to a larger one. A typical e

  • Editable forms in DPS?

    We're looking to add a form to a small pub we're building for our sales team use that will allow them to collect data from within the app.  Anybody have any experience with this?  It seems like either LiveCycle or FormsCentral would be useful, but ne

  • German to english question

    I bought my imac second hand from a German amazon seller. When i started using it the installation was in German. I was able to understand enough to at least set it up. I have configured the default language settings to english but I am obviously con

  • Can I add Strikethrough to toolbar?

    I know that I can get to strikethrough in the Character Styles drawer, but is there a way not to have to open this up but insert a button (as in WORD) into the toolbar, next to underline, bold, and italics?

  • How to add games to an iweb site?   please HELP!!!!!!!!!!!!!!

    how to add games to an iweb site? ive been trying add it for a long time. any help would be appriciated