Error handling an evaluation process request. Cannot create process. NativeErrorCode:193

Question

Hi,
I always get the following error. This happens every time I try to use Power Query to import data (even if I try to simply load a local CSV file).
I can select the CSV file, or chose the desired online-search data source, but when the data should be pulled into Excel, I get "Error handling an evaluation process request. Cannot create process. NativeErrorCode:193"
and I'm stuck.
I have already tried to:
execute Excel 2013 as Administrator
connect directly to Internet (without the company proxy)
Set “run as administrator” to all users on D:\Program Files (x86)\Microsoft Power Query for Excel\bin\Microsoft.Mashup.Container.exe
I'm running Windows 8 Pro (64 bit), Office 365 ProPlus (32 bit) and
PowerQuery_2.10.3598.81 (32-bit).
Any suggestions?
Thanks in advance,
Marco

Answer 1

Are you familiar with using tools like Process Monitor (aka procmon) for debugging? This error suggests to me that there's some kind of bad machine state that's interfering with the loading of the executable, and this kind of problem tends to be pretty hard
to debug.
Some of the easier things to do and check:
1) Run "chkdsk /f" against each of your drives to ensure there are no disk issues.
2) Enable tracing and send us the logs. There's a description for how to enable traces at
http://social.technet.microsoft.com/Forums/en-US/7b04152f-b7fb-46a9-92be-860d46b48059/when-error-says-see-the-inner-exception-for-more-details?forum=powerquery
3) Open up a command prompt (cmd.exe, not powershell), switch to "D:\Program Files (x86)\Microsoft Power Query for Excel\bin" and run Microsoft.Mashup.Container.exe to see if you get some kind of error message. The expected behavior of this application
is that it will exit almost right away with no error.