Error I-200 launching Muse

Question

Although it worked 2 days ago, I cannot launch Adobe Muse.  I get an "Unexpected Error" I-200 that tells me to try again later.

Answer 1

hi everyone. it seems that some people have problem lunching the adobe Muse after installing it. here is a solution that might help.
steps:
1.-in windows 7 go to start.
2- go to control panel.
3- go to folder option.
4- go to view.
5- select ( show hidden files).
6- go to computer/local disk (C):/Users/your user(any name that you have specified for it  when you were setting it up for the first time)/AppData/Local/Adobe/OOBE and delete the file "opm".
7-you have probably downloaded the Adobe Muse and installed it but when you were trying to lunch the application you were asked to input further information to authenticate your license or subscription. at this point you get the error I-200.
8- when it asks you to input your username and password, do not enter them. instead quit the program. it will ask you if you are sure? just say yes and quit. go to step "6" and delete the "opm" file because when you were trying to lunch your software the "opm" file is being created (again). just delete that and then lunch the software and input your username and password.
9- remember if you try to update your product you have to delete the "opm"/ download the update/ install it/ when it asks your information just quit and delete the "opm"/ then lunch the software and input your information and you will be good to go.
hope this helps to solve the problem and don't forget to change the attributes of the "folder option" from "show the hidden files and folders to" hide the hidden files" because you don't want to accidentally mess with this folder.