Error importing MOV file to Premiere

I am trying to import an .MOV file into CS5 premiere on my macbook pro. I keep getting the error "no audio or video streams". I downloaded the original file as a MPG from a website called DVIDShub.net where we upload and download video for media to use. I converted the file from MPG to MOV using Wondershare Video Converter and neither format works. I have checked other forums and discussions but they didn't help in my situation.
Any help?
Thanks

As far as I know (not very far, some days) CS5 should directly use an MPG file... unless the file has somehow become corrupt, or the codec inside that file is something odd
For a Mac, use http://mediainspector.massanti.com/ to examine the file(s) and report back with details... maybe someone will be able to suggest a fix

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Importing mov files in premiere pro cs5

I just installed Adobe Creative Suite 5 Master Collection on my machine and now, i have two issues.
1. I do have the latest quicktime installed but when i try to import *.mov files with audio, only the audio is imported and works fine. the video isn't, but I dont get a dialogue error box.
A). if the *.mov file has only video, i get a file import failure message saying " the file has no audio or video streams".
2. the next prob is my dymanic linking does not work.
Help please

Im trying something and I hope you can help me. I have two computers, one dedicated to capturing a event and the other I have is dedicated to playback. They share the hard drive via a network. What I want to know is- is there a way for the dedicated playback machine to access a video file that is still being captured by the capturing machine and play back parts of it in a sequence??
Gosford Lawrence
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Date: Thu, 21 Apr 2011 17:40:14 -0600
From: [email protected]
To: [email protected]
Subject: importing mov files in premiere pro cs5
Zone Alarm, eh? I used to use that program, but it got in the way of almost everything that I did, that I canned it completely.
Glad that removing ZA solved your issue.
Personally, I find MOV Animation CODEC to be quite good, and use that for a lot of work. Jeff Bellune, here, like the Photo JPEG format, but I have not explored that.
Good luck,
Hunt
>

Im having trouble importing mov files into premiere pro on creative cloud, have installed quicktime

Im having trouble importing mov files into premiere pro on creative cloud, original problem was no video and only audio when I imported mov file, so I have installed quicktime after reading that may solve the problem,but now an error message reads codec missing or unavailable, any help would be appreciated

MOV is a wrapper... what is inside the wrapper?
Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

I cannot import .mov files to Premiere Pro or Adobe Media Encoder.

I cannot import .mov files to Premiere Pro or Adobe Media Encoder.
How do I around this problem?

We need to know a lot more if we're going to help you.
What happens when you try? Do you get an error message? If so, exactly what does it say?
What version of Premiere Pro? Have you installed the recent updates? What operating system?
Does this happen for all .mov files or just some? Has this ever worked before? What version of QuickTime do you have installed?
Here's a page written for After Effects, but the information is relevant to Premiere Pro and AME, too:
http://blogs.adobe.com/toddkopriva/2011/02/troubleshooting-quicktime-errors-with-after-eff ects.html

Import mov files into premiere pro cc windows

Hi
to import mov files into premiere pro cc 64bit ,windows 8.1 64bit pro do i need Quicktime pro or quicktime alternative ?
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thanks
i remember cs6 was able to import it
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Your question simply cannot be answered definitively for a given clip because it's the codec that matters, not the wrapper/file extension.
As of one of the 7.x releases, Premiere implemented native support for decoding some codecs within a QuickTime file. But that native support does not extend to the entire universe of codecs that can be stuffed into the wrapper.
So you can either report the codec or simply install QT and see if that enables PPro to import the clip.

Video distortion when importing MOV file into Premiere Pro

On my mac my premiere is having issues when I import .Mov files. I was shooting on my Canon 70D DSLR at 30frames and when I import files the playback breaks up and is distorted at various points. It doesn't seem like all the files are doing this only some of them have this problem when they are imported. The footage was all shot under the same settings in the same 3 hour period. I tried exporting files and the distortion is still present in the exported media file. I've attached a screen shot of what it looks like.

Interesting that it's on the same frames ... have you certain effects that would impact those more than others?
Also ... only 8Gb RAM, sounds like one internal that's pretty much stuffed, and footage on an external ... PrPro runs a ton of crap through both the CPU & the GPU (depending on what you're doing and how much it "likes" your GPU/Vram) and also writes massive files to the database, media cache, and through the CPU use the OS's system cache typically. You've got a LOT of readin'/writin' going on, and with only 40Gb free there's not a lot of free space for things to be just parked for random access in a moment or two.
Also curious ... what's the connection to the external? USB2 or 3? Thunderbolt? eSATA?
Neil

Cannot import .MOV files with Premiere Elements 12: generic error. Using Windows 8.1 (64b)

This question was already on the forum for older version of Premiere and Windows. I'm making my videos (.MOV format) with the digital camera Casio EX-ZR400.
I have no any problems with Photoshop Elements 12 for pictures produced by this camera.

Dngineer
What is the source of your .mov file..(brand/model/settings of the camera that recorded the video)......what is the video and audio compression and frame rate?
Are you working with the 12.1 Update of 12? If not, please do so using an opened project's Help Menu/Update. Both QuickTime and Premiere Elements need to be run from a User Account with Administrative Privileges. Are you doing that?
Narrowing things down
Are all files with the .mov file extensions the only video files that you cannot import into the program? Any exceptions?
When you open Premiere Elements 12/12.1 to the Expert workspace and go to Publish+Share/Computer/QuickTime, does that choice have its presets?
Let us start here and decide what next based on your reply.
Thank you.
ATR

Why do I get an error importing .mov files in Lightroom 4.2 RC

I have Lightroom 4.2 RC on a Windows 7 desktop and laptop. Mov files from a Nikon D4 import fine on the desktop, but I get an error importing the same files on my laptop and they get skipped. My laptop is actually newer and more powerful than my desktop.

I was getting this message: "There is a problem with the video file" when attempting to import video files on Lightroom 4.1 (and after upgrading to 4.2) on Win7/64-bit.
The video files were M-JPEG/AVI and H.264/MP4.
Seeing a recommendation elsewhere, I uninstalled DivX and rebooted.
This resolved the issue for me!
Perhaps it will work for you, too, William.

Import .mov files to premiere pro cs4 ?

hello,
i wanted to work with .mov files that were exported from final cut pro, but it seems like adobe doesn't support these files. does anyone know how i can still use them? convert them or do i need a codec or anything similar?
thank you very much for your help!
kind regards,
sibusiso mkhize

Welcome to the forum.
The first thing that you will need to do is determine exact CODEC that the .MOV files contain. On a PC, G-Spot will tell you. Also, QT Pro will give you some details, if you hit Ctrl+J.
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Premiere Pro CC will not import .mov files

Having issues with Premiere Pro CC, I cannot import .MOV files created with my Canon 6D.
If I try to import the files, I get a very generic "File format not supported" error msg.
This is a new install of Premiere CC on a new computer. I was able to import them using Premiere Pro CC on the old computer.
Quicktime will play these files fine on my new computer.
Premiere Pro CS6 will import these files on the new computer.
Premiere Pro CC would open them fine on my old computer.
I'm not even sure where to start. Any help would be appreciated.
Here are my system details:
OSX 10.9.3
new Mac Pro
3Ghz 8-Core Xeon E5
64 GB RAM
Files are on external G-Tech Thunderbolt drive.

That was I was thinking at first, but if Premiere CS6 (installed on the same computer) imports and plays them, they must be on the system, no?
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Premiere Pro CS5 won't import mov file?

Mac Mini OSX 10.6.8 2.4GHz Duo Core Intel 8GB RAM: Quicktime 10.0(128)
I have serveral MOV files that a Camera Crew shot raw footage then recaptured to MOV for me but now I found out that I can't import these files into Premiere CS5, I get a codec miss or unavailable error. I can't even play this MOV file in QT, it says I need a codec. I don't have Final Cut Pro or iLife. What is the codec I need and where can I get the codec to Import my MOV files into Premiere Pro? Or is there a way for me to recapture these files?
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You may have been given video encoded with the Apple ProRes codec. Apple provides free decoders you can install that may be able to help you out.
http://support.apple.com/downloads/Apple_ProRes_QuickTime_Decoder_1_0_for_Windows
http://support.apple.com/downloads/Apple_ProRes_QuickTime_Decoder_1_0_for_Mac
If these don't work, you video may be encoded with an Avid codec. Avid has their full range of codecs available for free. What's nice is that you can both read and record with them.
http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=392959&ssdFilterCommunity15=1 408&ssdFilterCommunity13=0&ssdFilterCommunity11=0&ssdFilterCommunity10=368&ssdFilter_Searc hKeyWord=codecs&page=1&ssdSearchOperator=0&ssdFilterCommunity3=0&Hilite=codecs
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PE 10 importing .mov files to a Mac, error message regarding codecs missing.. Help, please

Premiere Elements 10 ... When trying to import .mov files directly from the source, error message says, "codecs missing or unavailable". So I'm stuck.

I have no experience working with a Zoom cam. But sometimes it helps if you install the camcorder's software on your computer. This can install the necessary codecs. (And, of course, make sure you have the latest version of Quicktime, per the program's requirements.)
Most likely the cam shoots in a proprietary MP4 codec. So starting a new project and setting it up for Flip cam video might also activate the necessary codecs.
If it still won't go, then version may not have the ability to interface with this camcorder's footage.

Importing .MOV files from PC and getting "generic error" msgs... help.

Importing .mov files which I downloaded from my iPhone onto my PC (so getting them from file folder, not directly from iPhone). However, getting "importer is reporting generic error" message with a list of video files that didn't get imported. Some are importing, though, and showing up on the timeline. Downloaded a whole bunch at a time and thought it was the problem. Then just tried one that had the error to test and that one wouldn't either, even by itself.
These are MOV files from iPhone 4 recorded with "stock" camera program on phone. Using Premiere Elements 11.
Please help.

Welcome to the forum.
Along with Steve's questions, I have one more:
Did your iPhone shoot with a Variable Frame Rate?
That is common with many of the phone cameras, and especially the iPhones. You can run your file through MediaInfo (for PC), or Media Inspector (for Mac), and then report the FPS (Frames Per Second). If it is constant, it should Import fine. If it is variable, then you might have to convert that to a Fixed Frame Rate. One method is to use Apple's QuickTime Pro (a US $30 upgrade/unlock), and just Import the file into QT Pro, then Export to the same format, but with a Fixed Frames Per Second.
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Hunt

Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

haben
From looking at the specifications of your camera (SJCam 4000), we know already what video compression your camera is using. It is H.264.
A H.264.mov file should be supported by Premiere Elements 11. On what computer operating system is your Premiere Elements 11 running?
Do you have the latest version of QuickTime installed on your computer? And, are you running QuickTime and Premiere Elements 11 from a
User Account with administrative privileges? Please go to Premiere Elements 11 Publish+Share/Computer/QuickTime to confirm that you find
presets there for the QuickTime choice there.
What are the properties of these H.264.mov files - is it 1080p30 (1920 x 1080p30) or something else? Do you know if this camera is recording with a variable or
a constant frame rate?
Please review and consider and then we will decide what next.
Thank you.
ATR

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Hi,
I just bought a Canon 60D camera and I am using adobe premiere pro cs3 for the first time.
I tried to import MOV file footages made by my Canon 60D, but it says that my files are not supported.
I don't know what to do!
Can someone help me?
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Hi All,
Let me tell you how I solved the XDV9 codec trouble on my Windows 7 system. The solution is rather stunning because I am using completely free software. First download the Shark007 codec pack for your system here: http://shark007.net/forum/Thread-Setup-and-usage . Please be aware that the codec pack installer comes with a toolbar install option so make sure you de-select this option during the installation process. After installation check the MOV tab on the "Settings Application" program. Make sure "use LAV's splitter" is selected for MOV Playback.
Now comes the crazy part... To convert the XDV9 MOV video clips just download Windows Essentials Movie Maker for Windows 7. At this moment more info about this program can be found here: http://windows.microsoft.com/en-US/windows-live/movie-maker-get-started . Again, make sure to set the right settings during installation otherwise you will be installing a lot of possible unwanted crap like Windows Live Mail, Windows Skydrive etc.
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Good luck!
Rodger

Error importing MOV file to Premiere

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