Error importing universe

A couple of our users faced this issue with two different universes - when they try to import a unievrse from the CMS via designer, the following error comes up:
No Universe File attached to the Universe InfoObject
The only way to restore it is if you have a local copy of it saved. But what exactly is going on here? Almost looks like the UNV file is getting corrupted/deleted from the FRS?!!!!!
Is there any way to find out what the FRS location of the UNW file is so I can try to go find it? the CMC entry for the universe shows no FRS location.
Anyone?
UPDATE: I was able to run a windows search on the input frs and find the unv file - so it is still around...wonder why the CMS entry for the universe has lost the link to the FRS file copy????!!!!
Edited by: Sarang Deshpande on Apr 24, 2009 4:12 PM

Hi,
You can use the query builder to query the repo for UNV info .A sample query would be
select * from ci_appobjects where si_name = 'xxxx'
replace xxx by universe name . THIs works in XI R2. XI 3.0 , .. implementation could be different
You can also try running the reposcan to get more info into the inconsistencies.
or try getting hold of a tool like repositorymanager to get a UI to look intothe CMS repo.
http://help.sap.com/businessobject/product_guides/boexir3/en/xi3_bip_repository_diagnostic_tool_en.pdf
...However if the issue is isolated to a few users ...it could be something else.
Are these users on the same client version as the BO server ?

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Even these reports that are dependent on this universe are getting refreshed in Infoview and Full client. We are continuously facing this issue in ZABO.
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Regards
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Go to CMC, and check the path in file store where this Universe is stored.
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While importing universe one of my user getting below error -
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Yes. The issue is with user machine while trying to import universe using designer. Error appear when user selecting Import from File menu (before Import universe dialog appear). At the same time, he can successfully import universe from another CMS.
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(GSI) INFO: dbname   = "DM1                                                                                "
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(GSI) INFO: hostname = "sgmw-s-relse1                                                   "
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