Error importing XDCAM Footage

Hi guys,
Were having a massive problem with CS6 here, we can no longer import XDCAM footage using the media browser directly from the deck, or from a copy of the disc on a harddrive.
The problem is occuring on mac and PC, We have 10 seats of premiere, it occurs on all of them.
All the suites are up to date, and we dont have any weird codec packs installed.
Im totally stuck on this, and its become a major issue as a lot of our clients bring in media on XDCAM and we dont have the time to transcode hours of footage when premiere is supposed to import it natively.

In CS5, I get an error for one file:
The rest of the files import like this in CS5...
all audio files are either flatline or noise, duration: 21:10
with one video file of bars duration: 21:09

Similar Messages

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    This encode plays the entire clip.
    http://youtu.be/5ylb3ak1W5I
    This encode made immediately after the one above blacks out
    http://youtu.be/nlr7sV6kyQs
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    Well...
    The problem has been solved in a way that indicates that the problem should never have occurred.
    We finally were able to borrow a XDCAM disc reader and the people we borrowed it from also incidentally provided a bit of software called "XDCAM Transfer". THAT software solved the problem.
    I have spent many many hours reading on the Sony website, the Adobe website, and any other website I could find (next to my desk I have a 6" stack of printouts that I've read) and nowhere did I see this piece of software mentioned.
    Once that software was installed it imported everything, even the files we already had on the local HDD.
    Thanks everyone for all the attempts.
    JP

  • How can I import XDCAM footage from files that have been taken off the card?

    Hi,
    I am trying to log and transfer footage that has been taken off SxS cards and put onto an external hard drive. I've downloaded the Sony plug-ins for my computer, but still can't import anything in Log and Transfer. Can anyone help?

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    Hey Wil, got this figured out quite painlessly considering the train wreck that it was to begin with. The material consisted of 4 mxf discs all with sequentially numbered duplicate filenames from disc to disc… cameramen love to torture editors. Simply renaming the clips using the OS would not work so here’s what I did. Starting with Bridge I identified the HD material apart from the 8 audio files and 1 proxy file per clip by performing a file search using the letter (V), only the HD video material has a (V) in the filename. Next I copied only the video files to a work folder as to not alter the original disc structure, I did this for each mxf disc. Next critical step was to turn off all metadata logging in Bridge except the filename metadata, then I used the batch renaming function with 3 criteria: 1-seed each filename with the disc number, 2- retain original clip name, and 3-rename extension to mpg. I did this for each disc. Next step was to batch encode using AME. I processed each disc using the same codec as the original source material, MXF/OP1a, Sony XDCAM 50mb with smart rendering codec enabled. My system ripped through this process at amazing speed, it retained the original source clip time code and the quality appears to be unaltered from the original. The reason for turning off the metadata logging in Bridge was to strip off the mxf reference, AME would not process the files by simply renaming them using the OS. Total time to clean-up train wreck; 40 minutes.
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    Your sequence settings will have no effect on PP's ability to actually import the footage.  Something else is going on.

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    I have Adobe Premiere Pro CS6 and it won't import XDCAM EX files. It sees them, but when importing gives the error messege that it has no audio or video streams. I did install the plug-in from Apple (which is what allowed it to see them in the first place) but when importing it won't go. I have a MACBOOK PRO runnning Mavricks.

    Try these steps -
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    it doesnt sound like you are doing anything wrong. can you open the file in quicktime (yes), then you should be able to open it in FCP. I have done the same thing numerous times. In quicktime take the mp4 and export a 'movie to quicktime movie'. settings, uncompressed (10 bit if you can) audio = best (the best settings for both). Make sure your project in final cut matches your qt output and import the footage.

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    We have recently installed  CC in our labs, and now we can't import XDCAM-EX, using the media browser neither in Premiere Pro nor in After effects.
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    Ruben Zilzer
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    I need help. Here is the situation:
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