Error in Agent install

Hi,
I'm installing grid agent to a node of rac with OUI. in install steps while to connect to grid with port 4889 this falid!(grid server is up and other node of RAC connect to it)
may be my Enterprise Manager Central Console Port is not 4889? how i detemine it's?
or where is error from?

Reading the installation docs before running the installer is quite often a successful strategy. <g>

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    I have a Agent installation failure cheat sheet, For your error 80070035 it is said to perform a manual installation.
    So i would like to understand which version of SCOM is this ? 2007 R2 or 2012 or 2012 r2 ?
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    Also check if your Network connectivity meets the minimum requirement as recommended by SCOM. Below is applicable for Both SCOM 2007 R2 & SCOM 2012 & 2012 R2.
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    Root management server or management server
    Agentless
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    Root management server or management server
    Database
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    Also check if you have any Anti virus / Firewall which is blocking the install / communication. If yes disabe or add the "Monitoringhost.exe to the safe list or what your feature is.
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    Error
    Error Code(s)
    Remediation Steps
    The MOM Server could not execute WMI Query "Select * from Win32_Environment where
    NAME='PROCESSOR_ARCHITECTURE'" on computer server.domain.com
    Operation: Agent Install
    Install account: domain\account
    Error Code: 80004005
    Error Description: Unspecified error
    80004005
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    fail.  Reduce the path by converting any long filename destinations to 8.3, and remove any path statements that are not necessary.
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    could be corrupted Performance Counters on the target Agent.
    To rebuild all Performance counters including extensible and third party counters in Windows Server 2003, type the following commands at a command
    prompt. Press ENTER after each command.
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    \windows\system32
    lodctr /R
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    How to manually rebuild Performance Counter Library values
    http://support.microsoft.com/kb/300956
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    Operation: Agent Install
    Install account: DOMAIN\account
    Error Code: 800706BA
    Error Description: The RPC server is unavailable.
    8004100A
    800706BA
    1.  Ensure agent push account has local admin rights
    2.  Firewall is blocking NetBIOS access
    3.  Inspect WMI health and rebuild repository if necessary
    4.  Firewall is blocking ICMP  (Live OneCare)
    5.  DNS incorrect
    The MOM Server failed to open service control manager on computer "servername.domain.com". Access is Denied
    Operation: Agent Install
    Install account: DomainName\User Account
    Error Code: 80070005
    Error Description: Access is denied.
    80070005
    80041002
    1.  Verify SCOM agent push account is in Local Administrators group on target computer.
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    Disable McAfee antivirus during push
    The MOM Server failed to open service control manager on computer "servername.domain.com".
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    Install account: DOMAIN\account
    Error Code: 800706BA
    Error Description: The RPC server is unavailable.
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    Error Code: 80072971
    Error description: Unknown error 0x80072971
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    Error Code: C0002976
    Error Description: Unknown error 0xC0002976
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    Error Code: 80070643
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    Microsoft Installer Error Description:
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    1.  Enable the automatic Updates service…. Install the agent – then disable the auto-updates service if desired.
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    Running on OS (6.1.7601). Service Pack (1.0). SuiteMask = 256. Product Type = 1 ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    Ccmsetup command line: "C:\WINDOWS\SoftwareDistribution\Download\Install\ccmsetup.exe"  ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    CCMGetGlobalService(&spService), HRESULT=87d00219 (e:\nts_sccm_release\sms\framework\core\ccmcore\ccmconditions.cpp,39) ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    LSJoinedToADDomain ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    Local Machine is joined to an AD domain ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    LSGetADForestAndDomainName ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    Current AD forest name is mydomain.tld, domain name is mydomain.tld ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    Domain joined client is in Intranet ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    LSGetAssignedSiteFromAD ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    DhcpGetOriginalSubnetMask entry point is supported. ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    Begin checking Alternate Network Configuration ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    spNamespace.Open(sNamespacePath), HRESULT=8004100e (e:\nts_sccm_release\sms\framework\ccmutillib\ccmiputil.cpp,1109) ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    Finished checking Alternate Network Configuration ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    LSGetADSiteName ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    Current AD site of machine is DE-Zeilarn ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    Attempting to query AD for assigned site code ccmsetup 08.02.2013 13:45:46 196 (0x00C4)
    Performing AD query: '(&(ObjectCategory=MSSMSRoamingBoundaryRange)(|(&(MSSMSRangedIPLow<=2887256160)(MSSMSRangedIPHigh>=2887256160))))' ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Performing AD query: '(&(ObjectCategory=mSSMSSite)(|(mSSMSRoamingBoundaries=172.24.8.0)(mSSMSRoamingBoundaries=DE-Zeilarn)(mSSMSSiteCode=XYZ)))' ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSIsSiteCompatible : Verifying Site Compatibility for <XYZ> ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CCMGetGlobalService(&spService), HRESULT=87d00219 (e:\nts_sccm_release\sms\framework\core\ccmcore\ccmconditions.cpp,39) ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSGetADForestAndDomainName ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Current AD forest name is mydomain.tld, domain name is mydomain.tld ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Domain joined client is in Intranet ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSGetSiteVersionFromAD ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSGetSiteVersionFromAD : Attempting to query AD for MPs for site 'XYZ' ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Performing AD query: '(&(ObjectCategory=mSSMSManagementPoint)(mSSMSSiteCode=XYZ))' ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSGetSiteVersionFromAD : Successfully retrieved version '5.00.7804.1000' for site 'XYZ' ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSIsSiteCompatible : Site Version = '5.00.7804.1000' Site Capabilities = <Capabilities SchemaVersion="1.0"><Property Name="SSL" Version="1"/><Property Name="SSLState" Value="31"/></Capabilities> ccmsetup 08.02.2013
    13:45:47 196 (0x00C4)
    LSIsSiteVersionCompatible : Site Version '5.00.7804.1000' is compatible. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSIsSiteCompatible : Site <XYZ> Version '5.00.7804.1000' is compatible. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSGetAssignedSiteFromAD : Trying to Assign to the Site <XYZ> ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Got site code 'XYZ' from AD. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Retrieving client operational settings from AD. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Performing AD query: '(&(ObjectCategory=mSSMSManagementPoint)(mSSMSDefaultMP=TRUE)(mSSMSSiteCode=XYZ))' ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    OperationalXml '<ClientOperationalSettings><Version>5.00.7804.1000</Version><SecurityConfiguration><SecurityModeMask>0</SecurityModeMask><SecurityModeMaskEx>448</SecurityModeMaskEx><HTTPPort>80</HTTPPort><HTTPSPort>443</HTTPSPort><CertificateStoreName></CertificateStoreName><CertificateIssuers>CN=root-ca</CertificateIssuers><CertificateSelectionCriteria></CertificateSelectionCriteria><CertificateSelectFirstFlag>1</CertificateSelectFirstFlag><SiteSigningCert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iteSigningCert></SecurityConfiguration><RootSiteCode>XYZ</RootSiteCode><CCM>
    <CommandLine>SMSSITECODE=XYZ</CommandLine> </CCM><FSP> <FSPServer></FSPServer> </FSP><Capabilities SchemaVersion ="1.0"><Property Name="SSL" Version="1" /><Property Name="SSLState"
    Value="31" /></Capabilities><Domain Value="mydomain.tld" /><Forest Value="mydomain.tld" /></ClientOperationalSettings>' ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    HTTP is selected for Client. The current state is 0. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    The MP name retrieved is 'mysccmserver.mydomain.tld' with version '7804' and capabilities '<Capabilities SchemaVersion="1.0"><Property Name="SSL" Version="1"/><Property Name="SSLState" Value="31"/></Capabilities>' ccmsetup 08.02.2013
    13:45:47 196 (0x00C4)
    MP 'mysccmserver.mydomain.tld' is not compatible ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Retrieved 0 MP records from AD for site 'XYZ' ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Received client operational settings: <ClientOperationalSettings><Version>5.00.7804.1000</Version><SecurityConfiguration><SecurityModeMask>0</SecurityModeMask><SecurityModeMaskEx>448</SecurityModeMaskEx><HTTPPort>80</HTTPPort><HTTPSPort>443</HTTPSPort><CertificateStoreName></CertificateStoreName><CertificateIssuers>CN=root-ca</CertificateIssuers><CertificateSelectionCriteria></CertificateSelectionCriteria><CertificateSelectFirstFlag>1</CertificateSelectFirstFlag><SiteSigningCert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iteSigningCert></SecurityConfiguration><RootSiteCode>XYZ</RootSiteCode><CCM>
    <CommandLine>SMSSITECODE=XYZ</CommandLine> </CCM><FSP> <FSPServer></FSPServer> </FSP><Capabilities SchemaVersion ="1.0"><Property Name="SSL" Version="1" /><Property Name="SSLState"
    Value="31" /></Capabilities><Domain Value="mydomain.tld" /><Forest Value="mydomain.tld" /></ClientOperationalSettings>. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Security settings: Http port 80; https port 443; select first cert 1; sslstate 480 ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Security settings: Certificate Issuers =  ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    FromAD: command line = SMSSITECODE=XYZ ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSGetManagementPointsForSiteFromAD ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CCMGetGlobalService(&spService), HRESULT=87d00219 (e:\nts_sccm_release\sms\framework\core\ccmcore\ccmconditions.cpp,39) ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSGetADForestAndDomainName ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Current AD forest name is mydomain.tld, domain name is mydomain.tld ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Domain joined client is in Intranet ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CMPInfoFromADCache requests are throttled for 00:59:59 ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    SslState value: 480 ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Ccmsetup was run without any user parameters specified. Running without registering ccmsetup as a service. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Detected sitecode 'XYZ' from AD. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CCMHTTPPORT:    80 ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CCMHTTPSPORT:    443 ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CCMHTTPSSTATE:    480 ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CCMHTTPSCERTNAME:     ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    FSP:     ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CCMCERTISSUERS:    CN=root-ca ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CCMFIRSTCERT:    1 ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Creating CCMCertStore ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CCMCERTID:    SMS;FB0F35392A7FF68D2FA9C97D0CD54A3E0057964E ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    No MP or source location has been explicitly specified.  Trying to discover a valid content location... ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Looking for MPs from AD... ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Retrieving client operational settings from AD. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CMPInfoFromADCache requests are throttled for 00:59:59 ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Received client operational settings: <ClientOperationalSettings><Version>5.00.7804.1000</Version><SecurityConfiguration><SecurityModeMask>0</SecurityModeMask><SecurityModeMaskEx>448</SecurityModeMaskEx><HTTPPort>80</HTTPPort><HTTPSPort>443</HTTPSPort><CertificateStoreName></CertificateStoreName><CertificateIssuers>CN=root-ca</CertificateIssuers><CertificateSelectionCriteria></CertificateSelectionCriteria><CertificateSelectFirstFlag>1</CertificateSelectFirstFlag><SiteSigningCert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iteSigningCert></SecurityConfiguration><RootSiteCode>XYZ</RootSiteCode><CCM>
    <CommandLine>SMSSITECODE=XYZ</CommandLine> </CCM><FSP> <FSPServer></FSPServer> </FSP><Capabilities SchemaVersion ="1.0"><Property Name="SSL" Version="1" /><Property Name="SSLState"
    Value="31" /></Capabilities><Domain Value="mydomain.tld" /><Forest Value="mydomain.tld" /></ClientOperationalSettings>. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Security settings: Http port 80; https port 443; select first cert 1; sslstate 480 ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Security settings: Certificate Issuers = CN=root-ca ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    FromAD: command line = SMSSITECODE=XYZ ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSGetManagementPointsForSiteFromAD ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CCMGetGlobalService(&spService), HRESULT=87d00219 (e:\nts_sccm_release\sms\framework\core\ccmcore\ccmconditions.cpp,39) ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    LSGetADForestAndDomainName ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Current AD forest name is mydomain.tld, domain name is mydomain.tld ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Domain joined client is in Intranet ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CMPInfoFromADCache requests are throttled for 00:59:59 ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Current directory 'C:\WINDOWS\SoftwareDistribution\Download\Install' is not a valid source location. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    No valid source or MP locations could be identified to download content from. Ccmsetup.exe cannot continue. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    DetermineInstallSource(), HRESULT=80004005 (e:\nts_sccm_release\sms\setup\ccmsetup\ccmsetup.cpp,4426) ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    Failed to parse '"C:\WINDOWS\SoftwareDistribution\Download\Install\ccmsetup.exe" ' with error 0x80004005 ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CFSPStateMessage::CFSPStateMessage FSPStateMessage 08.02.2013 13:45:47 196 (0x00C4)
    A Fallback Status Point has not been specified.  Message with STATEID='100' will not be sent. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CFSPStateMessage::~CFSPStateMessage FSPStateMessage 08.02.2013 13:45:47 196 (0x00C4)
    CFSPStateMessage::CFSPStateMessage FSPStateMessage 08.02.2013 13:45:47 196 (0x00C4)
    A Fallback Status Point has not been specified.  Message with STATEID='307' will not be sent. ccmsetup 08.02.2013 13:45:47 196 (0x00C4)
    CFSPStateMessage::~CFSPStateMessage FSPStateMessage 08.02.2013 13:45:47 196 (0x00C4)
    ParseCommandLine(), HRESULT=80004005
    My boundaries and boundary groups are configured, I can see the objects in the Systems Management Container in AD, but still the agent install via WSUS will not work. Any suggestions?
    Cheers
    Sebastian Bammer

    see my latest post. It looks like a bug in the setup. It selects a certificate but still it presents information that iis on the mp does not accept. Check your iis logs. Manual install works for ssl only sites. I haven't got any other methods yet. I will
    keep you updated.

  • ZEN Agent install without admin rights

    Hi all,
    Sorry to re-visit something I've seen a number of posts on, but I can't
    seem to get things to work as I've been lead to believe they should. We
    have a handful of systems that do not have any instance of the ZEN agent
    installed, a mix of NT and XP (odd, I know). We are attempting to create
    an automated process that will establish whether the agent is on the
    system and if it is not, install it. Seems pretty straight forward and
    I've been referencing the following suggestions. There are a number of
    posts in the forums as well, but these were the most relevant.
    http://www.novell.com/coolsolutions/trench/3490.html
    http://support.novell.com/cgi-bin/se...?/10085696.htm
    http://www.novell.com/coolsolutions/trench/3383.html
    http://support.novell.com/cgi-bin/se...?/10073212.htm
    The problem is, despite what these instructions say, we cannot install the
    agent without having local admin rights. All the batch files are in
    place, and work, but ultimately the install fails. I've seen work arounds
    for any OS later than NT, but its important that every system have the
    agent.
    I've tried almost everything suggested in the links above but I am
    primarily pursuing the batch file approach as detailed in...
    http://support.novell.com/cgi-bin/se...?/10085696.htm
    At what point are rights elevated such that the install can complete in an
    NT environment?
    I am sure I'm forgetting some relevant details, so humor me please.
    Thanks in advance.
    Mike

    I forgot that RunAs does not come with NT. ( It's available as an add-on,
    but even that needs admin rights to install.)
    Try PSExec from http://www.sysinternals.com, but I believe that will not
    work either, but worth a shot.
    Another outside shot is to push the "AlwaysInstallElevated" MSI installer
    registry keys via a batch file.
    Unfortunately, I doubt your logged on user has the rights to do this
    either..............
    You may be stuck manually visiting and installing manually.
    Craig Wilson
    Novell Product Support Forum Sysop
    Master CNE, MCSE 2003, CCNA
    Editor - http://www.ithowto.com
    (Seeking Full-Time Expert? Drop me a note :> )
    <[email protected]> wrote in message
    news:[email protected]...
    > There's no domain to work with. The only admin account available is on
    > the local PC. I've seen options using Runas or even CPAU.exe but neither
    > are available with Windows NT.
    >
    > We are copying the relevant files to a directory on the PC before
    > beginning the install. To this point, network access has not been an
    > issue.
    >
    > The batch file dictates the install run in the background so I don't see
    > it happening, but the problem seems to come down to not having
    > administrative rights on the PC. If I launch the .MSI manually it gives
    > me an error referencing rights. If I'm logged on as an administrator the
    > install completes exactly as it should.
    >
    > Thanks for the reply. I look forward to any suggestions you may have.
    >
    >
    >> There are lots of scripts, but you need to have some ID that is a local
    >> admin. ( If the PC is on a Domain, then a Domain Admin account works
    >> great.)
    >> Additionally, network access may be lost when running this script, so
    >> copying the agent local before the install may help.
    >>
    >> Where do you hit a snag? Starting the install as the alernate user?
    >> Finding an Admin account? Determining if the agent is installed?
    >>
    >> --
    >> Craig Wilson
    >> Novell Product Support Forum Sysop
    >> Master CNE, MCSE 2003, CCNA
    >>
    >> Editor - http://www.ithowto.com
    >>
    >> (Seeking Full-Time Expert? Drop me a note :> )
    >>
    >>
    >> <[email protected]> wrote in message
    >> news:[email protected]...
    >> > Hi all,
    >> >
    >> > Sorry to re-visit something I've seen a number of posts on, but I can't
    >> > seem to get things to work as I've been lead to believe they should.
    > We
    >> > have a handful of systems that do not have any instance of the ZEN
    > agent
    >> > installed, a mix of NT and XP (odd, I know). We are attempting to
    > create
    >> > an automated process that will establish whether the agent is on the
    >> > system and if it is not, install it. Seems pretty straight forward and
    >> > I've been referencing the following suggestions. There are a number of
    >> > posts in the forums as well, but these were the most relevant.
    >> >
    >> > http://www.novell.com/coolsolutions/trench/3490.html
    >> > http://support.novell.com/cgi-bin/se...?/10085696.htm
    >> > http://www.novell.com/coolsolutions/trench/3383.html
    >> > http://support.novell.com/cgi-bin/se...?/10073212.htm
    >> >
    >> > The problem is, despite what these instructions say, we cannot install
    > the
    >> > agent without having local admin rights. All the batch files are in
    >> > place, and work, but ultimately the install fails. I've seen work
    > arounds
    >> > for any OS later than NT, but its important that every system have the
    >> > agent.
    >> >
    >> > I've tried almost everything suggested in the links above but I am
    >> > primarily pursuing the batch file approach as detailed in...
    >> > http://support.novell.com/cgi-bin/se...?/10085696.htm
    >> >
    >> > At what point are rights elevated such that the install can complete
    > in an
    >> > NT environment?
    >> >
    >> > I am sure I'm forgetting some relevant details, so humor me please.
    >> > Thanks in advance.
    >> >
    >> > Mike
    >>
    >>
    >

  • ZLM Agent Install Fails - NOTHING_PROVIDES_DEP:

    Hi,
    I am trying to install the zlm agent (ZLM 7.3 IR2) on a SLES 11 box.
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    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-utilities-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-tess-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/bash needed by novell-zenworks-install-7.3.2-0.0.0.x86_64
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    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-policymanager-7.3.2-0.0.0.x86_64
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    NOTHING_PROVIDES_DEP: libc.so.6 needed by novell-zenworks-x11vnc-0.6.1-2.novell.0.8.i586
    NOTHING_PROVIDES_DEP: libc.so.6 needed by novell-zenworks-tightvnc-1.2.9-6.novell.0.7.i586
    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zislnx-7.3.2-0.0.0.i586
    NOTHING_PROVIDES_DEP: libc.so.6()(64bit) needed by zmd-inventory-7.3.2.0-0.0.x86_64
    NOTHING_PROVIDES_DEP: 'gconf2 >= 2.2.1' needed by novell-zenworks-zmd-gconfpolicyenforcers-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/sh needed by zen-updater-7.3.2-0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zlm-release2-7.3.2-0.0.0.noarch
    DEP_PROVIDERS_NOT_INSTALLABLE: 'novell-zenworks-zislnx >= 7.0.0' needed by novell-zenworks-zmd-imgagent-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-tess-7.3.2-0.0.0.x86_64
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    Install has not completed
    Here is the output from the log file
    26 Mar 2010 13:08:43 INFO Daemon Received signal SIGTERM
    26 Mar 2010 13:08:43 WARN ShutdownManager Preparing to shut down...
    26 Mar 2010 13:08:43 INFO UnixWebServer Unix server stopped
    26 Mar 2010 13:08:44 WARN ShutdownManager Shutting down daemon...
    26 Mar 2010 13:08:44 INFO Daemon Final RSS size is 25708 KB
    26 Mar 2010 13:08:51 INFO Daemon Starting ZMD version 7.3.2
    26 Mar 2010 13:08:51 INFO Daemon Using Mono 1.2.6
    26 Mar 2010 13:08:51 INFO WebCache Expiring cached files...
    26 Mar 2010 13:08:51 INFO KeyManager Loading key whitelist
    26 Mar 2010 13:08:51 INFO Daemon Loading trusted certificates...
    26 Mar 2010 13:08:51 WARN NetworkManagerModule Failed to connect to NetworkManager
    26 Mar 2010 13:08:51 INFO PackageManagementModule Using SAT backend
    26 Mar 2010 13:08:51 INFO RPMBackend Loading installed packages
    26 Mar 2010 13:08:51 INFO RPMBackend Finished loading installed packages
    26 Mar 2010 13:08:51 INFO ModuleLoader Loaded 'NetworkManager' - 'NetworkManager support'
    26 Mar 2010 13:08:51 INFO ModuleLoader Loaded 'Package Management' - 'Package Management module for Linux'
    26 Mar 2010 13:08:51 INFO ModuleLoader Loaded 'ZENworks Server' - 'SOAP methods used by a ZENworks server'
    26 Mar 2010 13:08:51 INFO ModuleLoader Loaded 'XML-RPC interface' - 'Export ZMD public interfaces over XML-RPC'
    26 Mar 2010 13:08:51 INFO ServiceManager Not loading existing services
    26 Mar 2010 13:08:51 WARN Daemon Not starting remote web server
    26 Mar 2010 13:08:51 INFO UnixWebServer Unix server listening for connections.
    26 Mar 2010 13:08:51 INFO DaemonHealth Current RSS size is 18740 KB
    26 Mar 2010 13:09:01 INFO ServiceManager Adding service: file:///mnt/data/packages/edir/sles-11-x86_64
    26 Mar 2010 13:09:02 INFO ServiceManager Successfully added service 'edir'
    26 Mar 2010 13:09:02 INFO ServiceManager Adding service: file:///mnt/data/packages/imaging/sles-11-x86_64
    26 Mar 2010 13:09:02 INFO ServiceManager Successfully added service 'imaging'
    26 Mar 2010 13:09:02 INFO ServiceManager Adding service: file:///mnt/data/packages/server/sles-11-x86_64
    26 Mar 2010 13:09:02 INFO ServiceManager Successfully added service 'server'
    26 Mar 2010 13:09:02 INFO ServiceManager Adding service: file:///mnt/data/packages/mono/sles-11-x86_64
    26 Mar 2010 13:09:02 INFO ServiceManager Successfully added service 'mono'
    26 Mar 2010 13:09:02 INFO ServiceManager Adding service: file:///mnt/data/packages/java/sles-11-x86_64
    26 Mar 2010 13:09:02 INFO ServiceManager Successfully added service 'java'
    26 Mar 2010 13:09:03 INFO ServiceManager Adding service: file:///mnt/data/packages/sles-11-x86_64/sles-11-x86_64
    26 Mar 2010 13:09:03 INFO ServiceManager Successfully added service 'sles-11-x86_64'
    26 Mar 2010 13:09:03 INFO ServiceManager Adding service: file:///mnt/data/packages/runtime-deps/sles-11-x86_64
    26 Mar 2010 13:09:03 INFO ServiceManager Successfully added service 'runtime-deps'
    26 Mar 2010 13:09:03 INFO ServiceManager Adding service: file:///mnt/data/packages/client/sles-11-x86_64
    26 Mar 2010 13:09:03 INFO ServiceManager Successfully added service 'client'
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    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-tess-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/bash needed by novell-zenworks-install-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/bash needed by novell-zenworks-zmd-settings-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: libxml2 needed by novell-zenworks-zmd-rmagent-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-policymanager-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-policyenforcers-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: libc.so.6 needed by novell-zenworks-x11vnc-0.6.1-2.novell.0.8.i586
    NOTHING_PROVIDES_DEP: libc.so.6 needed by novell-zenworks-tightvnc-1.2.9-6.novell.0.7.i586
    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zislnx-7.3.2-0.0.0.i586
    NOTHING_PROVIDES_DEP: libc.so.6()(64bit) needed by zmd-inventory-7.3.2.0-0.0.x86_64
    NOTHING_PROVIDES_DEP: 'gconf2 >= 2.2.1' needed by novell-zenworks-zmd-gconfpolicyenforcers-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/sh needed by zen-updater-7.3.2-0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zlm-release2-7.3.2-0.0.0.noarch
    DEP_PROVIDERS_NOT_INSTALLABLE: 'novell-zenworks-zislnx >= 7.0.0' needed by novell-zenworks-zmd-imgagent-7.3.2-0.0.0.x86_64
    NOTHING_PROVIDES_DEP: /bin/sh needed by novell-zenworks-zmd-tess-7.3.2-0.0.0.x86_64
    Those packages deps are installed and I have a SLES 11 repo setup - which works.
    Thanks.

    Hi Rainer,
    Thanks for the response.
    I tried what you said:
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    I doubt its an RPM problem, because I can install any other package.
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    yast2-squid-2.17.10-1.32
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    Reading installed packages...
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    Additional rpm output:
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    squid-2.7.STABLE5-2.3
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  • C# SCOM SDK agent install works fine from debug mode but disconnects when built from installer

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    Hello,
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    Karl
    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join ('6F6C646B61726C40686F746D61696C2E636F6D'-split'(?&lt;=\G.{2})'|%{if($_){[char][int]&quot;0x$_&quot;}})

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    0BE8 1170 06/14 18:00:03.426 01 TaskInstance.cs(253)   NORMAL   <GetProperties />

  • Windows 2008 r2 windows installer issue error 1719 when install Backup exec 12.5

    Hi all
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    Dave
    DJH

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    See below
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    03-19-2013,17:33:38 : {BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
    03-19-2013,17:33:38 : Equal PID
    03-19-2013,17:33:38 : Product version: 12.5.2213
    03-19-2013,17:33:38 : StartBESequence
    03-19-2013,17:33:38 : Executing BE_PreCheckInstall
    03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:33:38 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,17:33:38 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:33:38 : Executing StartBESequence
    03-19-2013,17:33:38 : Pulling user data from the MSI
    03-19-2013,17:33:38 : Upgrade state set to 0
    03-19-2013,17:33:38 : Executing SSO::PullDataMSI()
    03-19-2013,17:33:38 : Executing CDlgCAS::PullDataMSI()
    03-19-2013,17:33:38 : MSI processing complete
    03-19-2013,17:33:38 : Pulling user data from the command line
    03-19-2013,17:33:38 : COMMAND LINE: Checking UIMODE value
    03-19-2013,17:33:38 : COMMAND LINE: Checking for program group placement value
    03-19-2013,17:33:38 : COMMAND LINE: Checking for main feature selection
    03-19-2013,17:33:38 : COMMAND LINE: Checking for serialization values
    03-19-2013,17:33:38 : CDlgChooseCustom::PullDataSilent
    03-19-2013,17:33:38 : After check for parameter file exists.
    03-19-2013,17:33:38 : CDlgLocalChooseCustom::Pass
    03-19-2013,17:33:38 : After Check for INSTALL_CHOICE.
    03-19-2013,17:33:38 : After Check for INSTALL_TYPE.
    03-19-2013,17:33:38 : After Check for INSTALL_MODE.
    03-19-2013,17:33:38 : CDlgLocalChooseCustom Pass Function end.
    03-19-2013,17:33:38 : Agent for Microsoft Exchange Server was added for evaluation
    03-19-2013,17:33:38 : Agent for Microsoft SQL Server was added for evaluation
    03-19-2013,17:33:38 : Ignoring the TSM switch.
    03-19-2013,17:33:38 : COMMAND LINE: Checking for service account values
    03-19-2013,17:33:38 : Not in Maintenance mode
    03-19-2013,17:33:38 : Getting the Silent Params.
    03-19-2013,17:33:38 : COMMAND LINE: checking for SSO values
    03-19-2013,17:33:38 : COMMAND LINE: checking for DlgChooseDBServer values
    03-19-2013,17:33:38 : COMMAND LINE: Checking for tape drivers values
    03-19-2013,17:33:38 : COMMAND LINE: Checking for TSM values
    03-19-2013,17:33:38 : COMMAND LINE: checking for CASO values
    03-19-2013,17:33:38 : COMMAND LINE: Checking for clone values
    03-19-2013,17:33:38 : COMMAND LINE: Checking progress settings
    03-19-2013,17:33:38 : COMMAND LINE: Checking for NOINSTALL value
    03-19-2013,17:33:38 : Setup Command Line = "D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\setup.exe"
    03-19-2013,17:33:38 : List of switches set follows:
    03-19-2013,17:33:38 : /DEST: = C:\Program Files\Symantec1\Backup Exec\
    03-19-2013,17:33:38 : /SNO: = 0930292112010690
    03-19-2013,17:33:38 : /USER: = backup
    03-19-2013,17:33:38 : /DOM: = ACCENTPRESS
    03-19-2013,17:33:38 : /PASS: = ********
    03-19-2013,17:33:38 : /TS:
    03-19-2013,17:33:38 : /TD: = ALL
    03-19-2013,17:33:38 : /DOCS:
    03-19-2013,17:33:38 : /LOADER:
    03-19-2013,17:33:38 : /AOFO:
    03-19-2013,17:33:38 : /EXCH:
    03-19-2013,17:33:38 : /SQL:
    03-19-2013,17:33:38 : /NTA:
    03-19-2013,17:33:38 : /RAULUS:
    03-19-2013,17:33:38 : /DBSERVER:
    03-19-2013,17:33:38 : /DBINSTPATH: = C:\Program Files\Microsoft SQL Server\BE\
    03-19-2013,17:33:38 : /BACKUPDATA: = 0
    03-19-2013,17:33:38 : /MAC:
    03-19-2013,17:33:38 : Command line processing complete
    03-19-2013,17:33:38 : Install set to run in UI mode
    03-19-2013,17:33:38 : CDlgPushWelcome::Pass
    03-19-2013,17:33:40 : CinstOpenDlg::ValidateData
    03-19-2013,17:33:43 : Validating license data
    03-19-2013,17:33:44 : CDlgChooseInstall::ValidateData
    03-19-2013,17:33:44 : CDlgValidationSummary::LaunchValidationTest
    03-19-2013,17:33:44 : m_bUseNativeClient = 1
    03-19-2013,17:33:44 : Executing SQL_GetSQLServerEdition.
    03-19-2013,17:33:44 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:33:44 : Connected to SQL Server.
    03-19-2013,17:33:44 : m_bUseNativeClient = 1
    03-19-2013,17:34:05 : CDlgValidationSummary::ValidateData
    03-19-2013,17:34:05 : BEOperations::BE_GetInstalledProdCodeVersion
    03-19-2013,17:34:05 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:34:05 : CDlgSerialNumber Pass Function.
    03-19-2013,17:34:05 : After Check for Remote_Install.
    03-19-2013,17:34:05 : After Check for RA_INSTALL.
    03-19-2013,17:34:07 : Validating serialization data
    03-19-2013,17:34:07 : CDlgLocalChooseCustom::Pass
    03-19-2013,17:34:07 : After Check for INSTALL_CHOICE.
    03-19-2013,17:34:07 : After Check for INSTALL_TYPE.
    03-19-2013,17:34:07 : After Check for INSTALL_MODE.
    03-19-2013,17:34:07 : CDlgLocalChooseCustom Pass Function end.
    03-19-2013,17:34:07 : On Init of CDlgChooseCustom
    03-19-2013,17:34:07 : Leaving Init of CDlgChooseCustom
    03-19-2013,17:34:07 : CDlgLocalChooseCustom::OnInitDialog
    03-19-2013,17:34:07 : On Init of CDlgLocalChooseCustom
    03-19-2013,17:34:07 : Leaving Init of CDlgLocalChooseCustom
    03-19-2013,17:34:12 : Validating Local Options Data
    03-19-2013,17:34:13 : Validating service account data
    03-19-2013,17:34:13 : CDlgSSO Pass Function.
    03-19-2013,17:34:13 : After Check for INSTALL_MODE.
    03-19-2013,17:34:13 : DlgChooseDBServer Pass Function.
    03-19-2013,17:34:20 : m_bUseNativeClient = 1
    03-19-2013,17:34:20 : Validating DlgChooseDBServer data
    03-19-2013,17:34:20 : Drive C:     Required: 1102 MB     Available: 37138 MB
    03-19-2013,17:34:20 : CDlgChooseTapeDrivers Pass Function.
    03-19-2013,17:34:20 : After Check for INSTALL_MODE.
    03-19-2013,17:34:20 : After Check for INSTALL_CHOICE.
    03-19-2013,17:34:20 : After Check for INSTALL_TYPE.
    03-19-2013,17:34:20 : CDlgSerialNumber Pass Function.
    03-19-2013,17:34:20 : CDlgCAS Pass Function.
    03-19-2013,17:34:20 : After Check for INSTALL_MODE.
    03-19-2013,17:34:20 : CDlgClone Pass Function.
    03-19-2013,17:34:20 : CDlgClone not passed.
    03-19-2013,17:34:20 : CDlgRemoteChooseCustom Pass Function.
    03-19-2013,17:34:20 : After Check for INSTALL_CHOICE.
    03-19-2013,17:34:20 : Install Summary XML File:
    03-19-2013,17:34:20 : C:\Users\ADMINI~1\AppData\Local\Temp\1\BE61998B-E5BD-4E41-B2D7-96551E6FECE0\InstallReview.xml
    03-19-2013,17:34:20 : Install Summary XSL File:
    03-19-2013,17:34:20 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\Bin\InstallSummary.xsl
    03-19-2013,17:34:20 : Install Summary HTML File:
    03-19-2013,17:34:20 : C:\Users\ADMINI~1\AppData\Local\Temp\1\BE61998B-E5BD-4E41-B2D7-96551E6FECE0\InstallReview.htm
    03-19-2013,17:34:20 : Not Quickstart Edition
    03-19-2013,17:34:20 : Entering GetSQLAndCASOInformation
    03-19-2013,17:34:20 : Leaving GetSQLAndCASOInformation
    03-19-2013,17:34:20 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:34:20 : m_bUseNativeClient = 1
    03-19-2013,17:34:20 : *************** About Backing Up Exchange 2007 Servers *************** To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this
    computer.  The Management Tools can be installed during a custom install of Microsoft Exchange Server 2007.  To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft
    Exchange Server MAPI Client and Collaboration Data Objects package version 06.05.7888 or later on the Exchange 2007 server.  This package can be found on the Microsoft Web site.
    03-19-2013,17:34:21 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:34:27 : Executing InstallLiveUpdate.
    03-19-2013,17:34:40 : Installing .Net Framework 2.0 SP1.
    03-19-2013,17:34:40 : Checking for .Net Framework 2.0 SP1.
    03-19-2013,17:34:40 : Vista or Longhorn server.  Not installing .NET Frameworks.
    03-19-2013,17:34:40 : .NET Framework was detected.  Skipping install.
    03-19-2013,17:34:41 : Installing Microsoft Report Viewer Redistributable 2005
    03-19-2013,17:34:41 : m_bUseNativeClient = 1
    03-19-2013,17:34:41 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes;DATABASE=master
    03-19-2013,17:34:41 : SQL Server version 9
    03-19-2013,17:34:41 : SQL version returned:  9
    03-19-2013,17:34:41 : Executing SQL_GetServicePack.
    03-19-2013,17:34:41 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:34:41 : Connected to SQL Server.
    03-19-2013,17:34:41 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,17:34:41 : Executing SQL_GetSQLServerEdition.
    03-19-2013,17:34:41 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:34:41 : Connected to SQL Server.
    03-19-2013,17:34:41 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Express Edition
    03-19-2013,17:34:41 : "D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\SQLExpress\SQLEXPR.exe" /wait /qn /norestart /lv "C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt" INSTANCENAME=BKUPEXEC SQLACCOUNT="NT AUTHORITY\SYSTEM" SQLPASSWORD=""
    UPGRADE=SQL_Engine,SQL_Data_Files,SQL_Replication,Client_Components,Connectivity SAPWD=**** DISABLENETWORKPROTOCOLS=0
    03-19-2013,17:34:45 : V-225-53:  ERROR: Failed to install SQL Express BKUPEXEC instance with error 1601.  ***To search for information about this error, click
    here
    03-19-2013,17:34:45 : Please review C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt for more details.
    03-19-2013,17:34:45 : Failed to install third party products.
    03-19-2013,17:37:25 : Validating install complete
    03-19-2013,17:37:25 : Success unloading BEINSTDLGS.DLL.
    03-19-2013,17:37:25 : CLEANUP: Install has removed the following files from: C:\Users\ADMINI~1\AppData\Local\Temp\1\{BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
    03-19-2013,17:37:25 : Removed files:
    03-19-2013,17:37:25 : ERROR:  Installation failed with error 1603.
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,17:41:16 : Windows Operating System Version: 6.1
    03-19-2013,17:41:16 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,17:41:18 : Executing managed _Setup:
    03-19-2013,17:41:18 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,17:41:18 : Loading XML from:
    03-19-2013,17:41:18 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,17:41:18 : RawsDlgSequence::CheckInstMode
    03-19-2013,17:41:18 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,17:41:19 : Launching UI Install
    03-19-2013,17:41:19 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:41:19 : m_bUseNativeClient = 1
    03-19-2013,17:41:19 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:41:20 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,17:41:20 : CopySupportFiles
    03-19-2013,17:41:20 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
    03-19-2013,17:41:20 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,17:41:20 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,17:41:20 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,17:41:28 : Typical install value is set to : True
    03-19-2013,17:41:29 : m_bUseNativeClient = 1
    03-19-2013,17:41:29 : Executing SQL_GetServicePack.
    03-19-2013,17:41:29 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:41:29 : Connected to SQL Server.
    03-19-2013,17:41:29 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,17:41:29 : Executing SQL_GetSQLServerEdition.
    03-19-2013,17:41:29 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:41:29 : Connected to SQL Server.
    03-19-2013,17:41:29 : Executing SQL_GetServicePack.
    03-19-2013,17:41:29 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:41:29 : Connected to SQL Server.
    03-19-2013,17:41:29 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,17:41:29 : m_bUseNativeClient = 1
    03-19-2013,17:41:51 : m_bUseNativeClient = 1
    03-19-2013,17:41:51 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,17:43:04 : Currently executing as ACCENTPRESS\administrator
    03-19-2013,17:43:04 : Install is not executing as the service account.
    03-19-2013,17:43:04 : Successfully Logged on as service account.
    03-19-2013,17:43:04 : Successfully impersonated service account.
    03-19-2013,17:43:04 : EUserName value successfully written to the registry.
    03-19-2013,17:43:04 : EPassword value successfully written to the registry.
    03-19-2013,17:43:04 : EDomain value successfully written to the registry.
    03-19-2013,17:43:09 : There were no remote computers selected for install
    03-19-2013,17:43:09 : m_bUseNativeClient = 1
    03-19-2013,17:43:09 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer.  The Management Tools can be installed during a custom
    install of Microsoft Exchange Server 2007.  To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
    06.05.7888 or later on the Exchange 2007 server.  This package can be found on the Microsoft Web site.
    03-19-2013,17:43:10 : Terminal Services enabled.
    03-19-2013,17:43:10 : Terminal Services server has been set to Install mode.
    03-19-2013,17:43:11 : Checking for .Net Framework 3.5 SP1.
    03-19-2013,17:43:11 : Executing InstallLiveUpdate.
    03-19-2013,17:44:35 : The return value for Symantec LiveUpdate returned error code: 0
    03-19-2013,17:44:35 : Installing Microsoft Report Viewer Redistributable 2005
    03-19-2013,17:44:35 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
    03-19-2013,17:44:35 : ==================Installing MS VC 8.0 SP1 runtimes.==================
    03-19-2013,17:44:35 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,17:44:35 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
    03-19-2013,17:44:35 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,17:44:35 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
    03-19-2013,17:44:35 : "C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,17:44:36 : Starting Install
    03-19-2013,17:44:36 : Using Command Line: REBOOT=ReallySuppress
    03-19-2013,17:44:36 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,17:44:36 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
    03-19-2013,17:44:36 : Discovered Total Actions: 115
    03-19-2013,17:44:36 : The return code from the MSI is: 1601
    03-19-2013,17:44:36 : Cleaning up the symc status key
    03-19-2013,17:44:36 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
    03-19-2013,17:44:36 : Clean up Symantec installer keys.
    03-19-2013,17:44:37 : Terminal Services enabled.
    03-19-2013,17:44:37 : Terminal Services server has been set to Execute mode.
    03-19-2013,17:44:57 : Skipping push of remote servers and agents due to failed local install.
    03-19-2013,17:44:57 : BeSeqDlgs::DlgInstallComplete
    03-19-2013,17:44:57 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,17:44:57 : Skipping push of remote servers and agents due to failed local install.
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,17:45:25 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,17:45:28 : Gathering Telemetry items
    03-19-2013,17:45:28 : Failed to start the management service
    03-19-2013,17:45:28 : Service BackupExecManagementService was not found on computer '.'.
    03-19-2013,17:45:28 : Sending Telemetry to Symantec
    03-19-2013,17:45:28 : Transmit Telemetry initialized.
    03-19-2013,17:45:28 : TelemetryRegistryHelpers initialized.
    03-19-2013,17:45:29 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
    03-19-2013,17:56:31 : Windows Operating System Version: 6.1
    03-19-2013,17:56:31 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,17:56:33 : Executing managed _Setup:
    03-19-2013,17:56:33 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,17:56:33 : Loading XML from:
    03-19-2013,17:56:33 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,17:56:33 : RawsDlgSequence::CheckInstMode
    03-19-2013,17:56:33 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,17:56:34 : Launching UI Install
    03-19-2013,17:56:35 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:56:35 : m_bUseNativeClient = 1
    03-19-2013,17:56:35 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:56:35 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,17:56:35 : CopySupportFiles
    03-19-2013,17:56:35 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
    03-19-2013,17:56:35 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,17:56:35 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,17:56:35 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,17:56:49 : Typical install value is set to : True
    03-19-2013,17:56:50 : Executing SQL_GetServicePack.
    03-19-2013,17:56:50 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:56:51 : Connected to SQL Server.
    03-19-2013,17:56:51 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,17:56:51 : Executing SQL_GetSQLServerEdition.
    03-19-2013,17:56:51 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:56:51 : Connected to SQL Server.
    03-19-2013,17:56:51 : Executing SQL_GetServicePack.
    03-19-2013,17:56:51 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:56:51 : Connected to SQL Server.
    03-19-2013,17:56:51 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,17:57:37 : m_bUseNativeClient = 1
    03-19-2013,17:57:37 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,17:58:41 : Currently executing as ACCENTPRESS\administrator
    03-19-2013,17:58:41 : Install is not executing as the service account.
    03-19-2013,17:58:41 : Successfully Logged on as service account.
    03-19-2013,17:58:41 : Successfully impersonated service account.
    03-19-2013,17:58:41 : EUserName value successfully written to the registry.
    03-19-2013,17:58:41 : EPassword value successfully written to the registry.
    03-19-2013,17:58:41 : EDomain value successfully written to the registry.
    03-19-2013,17:58:51 : There were no remote computers selected for install
    03-19-2013,17:58:51 : m_bUseNativeClient = 1
    03-19-2013,17:58:51 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer.  The Management Tools can be installed during a custom
    install of Microsoft Exchange Server 2007.  To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
    06.05.7888 or later on the Exchange 2007 server.  This package can be found on the Microsoft Web site.
    03-19-2013,17:58:52 : Terminal Services enabled.
    03-19-2013,17:58:52 : Terminal Services server has been set to Install mode.
    03-19-2013,17:58:52 : Checking for .Net Framework 3.5 SP1.
    03-19-2013,17:58:54 : Executing InstallLiveUpdate.
    03-19-2013,17:59:06 : The return value for Symantec LiveUpdate returned error code: 0
    03-19-2013,17:59:06 : Installing Microsoft Report Viewer Redistributable 2005
    03-19-2013,17:59:07 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
    03-19-2013,17:59:07 : ==================Installing MS VC 8.0 SP1 runtimes.==================
    03-19-2013,17:59:07 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,17:59:07 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
    03-19-2013,17:59:07 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,17:59:07 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
    03-19-2013,17:59:07 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,17:59:07 : Starting Install
    03-19-2013,17:59:07 : Using Command Line: REBOOT=ReallySuppress
    03-19-2013,17:59:07 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,17:59:07 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
    03-19-2013,17:59:08 : Discovered Total Actions: 115
    03-19-2013,17:59:08 : The return code from the MSI is: 1601
    03-19-2013,17:59:08 : Cleaning up the symc status key
    03-19-2013,17:59:08 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
    03-19-2013,17:59:08 : Clean up Symantec installer keys.
    03-19-2013,17:59:10 : Terminal Services enabled.
    03-19-2013,17:59:10 : Terminal Services server has been set to Execute mode.
    03-19-2013,18:00:01 : The return code is: 0
    03-19-2013,18:00:01 : SUCCESS:  Installation has completed successfully.
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,18:02:24 : Windows Operating System Version: 6.1
    03-19-2013,18:02:24 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:02:26 : Executing managed _Setup:
    03-19-2013,18:02:26 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:02:26 : Loading XML from:
    03-19-2013,18:02:26 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:02:26 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:02:26 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:02:26 : Launching UI Install
    03-19-2013,18:02:26 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:02:26 : m_bUseNativeClient = 1
    03-19-2013,18:02:26 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:02:26 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,18:02:26 : CopySupportFiles
    03-19-2013,18:02:26 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
    03-19-2013,18:02:27 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:02:27 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,18:02:27 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,18:03:11 : The return code is: 0
    03-19-2013,18:03:11 : SUCCESS:  Installation has completed successfully.
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,18:03:21 : Windows Operating System Version: 6.1
    03-19-2013,18:03:21 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:03:22 : Windows Operating System Version: 6.1
    03-19-2013,18:03:22 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:03:23 : Executing managed _Setup:
    03-19-2013,18:03:23 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:03:23 : Loading XML from:
    03-19-2013,18:03:23 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:03:23 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:03:23 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:03:24 : Launching UI Install
    03-19-2013,18:03:24 : Executing managed _Setup:
    03-19-2013,18:03:24 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:03:24 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:03:24 : m_bUseNativeClient = 1
    03-19-2013,18:03:24 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:03:24 : Loading XML from:
    03-19-2013,18:03:24 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:03:24 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,18:03:24 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:03:24 : CopySupportFiles
    03-19-2013,18:03:24 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:03:24 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
    03-19-2013,18:03:24 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:03:24 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,18:03:24 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,18:03:58 : Typical install value is set to : True
    03-19-2013,18:03:58 : m_bUseNativeClient = 1
    03-19-2013,18:03:58 : Executing SQL_GetServicePack.
    03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:03:58 : Connected to SQL Server.
    03-19-2013,18:03:58 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:03:58 : Executing SQL_GetSQLServerEdition.
    03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:03:58 : Connected to SQL Server.
    03-19-2013,18:03:58 : Executing SQL_GetServicePack.
    03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:03:58 : Connected to SQL Server.
    03-19-2013,18:03:58 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:03:58 : m_bUseNativeClient = 1
    03-19-2013,18:04:20 : m_bUseNativeClient = 1
    03-19-2013,18:04:20 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:05:35 : Currently executing as ACCENTPRESS\administrator
    03-19-2013,18:05:35 : Install is not executing as the service account.
    03-19-2013,18:05:35 : Successfully Logged on as service account.
    03-19-2013,18:05:35 : Successfully impersonated service account.
    03-19-2013,18:05:35 : EUserName value successfully written to the registry.
    03-19-2013,18:05:35 : EPassword value successfully written to the registry.
    03-19-2013,18:05:35 : EDomain value successfully written to the registry.
    03-19-2013,18:05:36 : There were no remote computers selected for install
    03-19-2013,18:05:36 : m_bUseNativeClient = 1
    03-19-2013,18:05:36 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer.  The Management Tools can be installed during a custom
    install of Microsoft Exchange Server 2007.  To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
    06.05.7888 or later on the Exchange 2007 server.  This package can be found on the Microsoft Web site.
    03-19-2013,18:05:37 : Terminal Services enabled.
    03-19-2013,18:05:37 : Terminal Services server has been set to Install mode.
    03-19-2013,18:05:37 : Checking for .Net Framework 3.5 SP1.
    03-19-2013,18:05:38 : Executing InstallLiveUpdate.
    03-19-2013,18:05:50 : The return value for Symantec LiveUpdate returned error code: 0
    03-19-2013,18:05:50 : Installing Microsoft Report Viewer Redistributable 2005
    03-19-2013,18:05:50 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
    03-19-2013,18:05:50 : ==================Installing MS VC 8.0 SP1 runtimes.==================
    03-19-2013,18:05:50 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,18:05:50 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
    03-19-2013,18:05:50 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,18:05:50 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
    03-19-2013,18:05:50 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,18:05:50 : Starting Install
    03-19-2013,18:05:50 : Using Command Line: REBOOT=ReallySuppress
    03-19-2013,18:05:50 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,18:05:50 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
    03-19-2013,18:05:50 : Discovered Total Actions: 115
    03-19-2013,18:05:50 : The return code from the MSI is: 1601
    03-19-2013,18:05:51 : Cleaning up the symc status key
    03-19-2013,18:05:51 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
    03-19-2013,18:05:51 : Clean up Symantec installer keys.
    03-19-2013,18:05:51 : Terminal Services enabled.
    03-19-2013,18:05:51 : Terminal Services server has been set to Execute mode.
    03-19-2013,18:06:32 : The return code is: 0
    03-19-2013,18:06:32 : SUCCESS:  Installation has completed successfully.
    03-19-2013,18:07:36 : Setup is already running.  Unable to initialize another instance of setup.
    03-19-2013,18:07:39 : Error initializing shared data
    03-19-2013,18:07:39 : ERROR:  Installation failed with error 1603. GetLastError = :0
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,18:13:44 : Windows Operating System Version: 6.1
    03-19-2013,18:13:44 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:13:44 : Windows Operating System Version: 6.1
    03-19-2013,18:13:44 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:13:46 : Executing managed _Setup:
    03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:13:46 : Executing managed _Setup:
    03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:13:46 : Loading XML from:
    03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:13:46 : Loading XML from:
    03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:13:46 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:13:46 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:13:46 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:13:46 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:13:47 : Launching UI Install
    03-19-2013,18:13:47 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:13:48 : m_bUseNativeClient = 1
    03-19-2013,18:13:48 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:13:48 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,18:13:48 : CopySupportFiles
    03-19-2013,18:13:48 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
    03-19-2013,18:13:48 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:13:48 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,18:13:48 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,18:13:54 : Typical install value is set to : True
    03-19-2013,18:13:55 : m_bUseNativeClient = 1
    03-19-2013,18:13:55 : Executing SQL_GetServicePack.
    03-19-2013,18:13:55 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:13:56 : Connected to SQL Server.
    03-19-2013,18:13:56 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:13:56 : Executing SQL_GetSQLServerEdition.
    03-19-2013,18:13:56 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:13:56 : Connected to SQL Server.
    03-19-2013,18:13:56 : Executing SQL_GetServicePack.
    03-19-2013,18:13:56 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:13:56 : Connected to SQL Server.
    03-19-2013,18:13:56 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:13:56 : m_bUseNativeClient = 1
    03-19-2013,18:14:41 : m_bUseNativeClient = 1
    03-19-2013,18:14:41 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:16:09 : Service account specified is not valid
    03-19-2013,18:16:09 : Unable to authenticate with the user and password information given for ACCENTPRESS\backup.
    03-19-2013,18:16:10 : Error validating service account credentials.
    03-19-2013,18:16:20 : Currently executing as ACCENTPRESS\administrator
    03-19-2013,18:16:20 : Install is not executing as the service account.
    03-19-2013,18:16:20 : Successfully Logged on as service account.
    03-19-2013,18:16:20 : Successfully impersonated service account.
    03-19-2013,18:16:20 : EUserName value successfully written to the registry.
    03-19-2013,18:16:20 : EPassword value successfully written to the registry.
    03-19-2013,18:16:20 : EDomain value successfully written to the registry.
    03-19-2013,18:16:22 : There were no remote computers selected for install
    03-19-2013,18:16:22 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer.  The Management Tools can be installed during a custom
    install of Microsoft Exchange Server 2007.  To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
    06.05.7888 or later on the Exchange 2007 server.  This package can be found on the Microsoft Web site.
    03-19-2013,18:16:23 : Terminal Services enabled.
    03-19-2013,18:16:23 : Terminal Services server has been set to Install mode.
    03-19-2013,18:16:23 : Checking for .Net Framework 3.5 SP1.
    03-19-2013,18:16:25 : Executing InstallLiveUpdate.
    03-19-2013,18:16:37 : The return value for Symantec LiveUpdate returned error code: 0
    03-19-2013,18:16:37 : Installing Microsoft Report Viewer Redistributable 2005
    03-19-2013,18:16:38 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
    03-19-2013,18:16:38 : ==================Installing MS VC 8.0 SP1 runtimes.==================
    03-19-2013,18:16:38 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,18:16:38 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
    03-19-2013,18:16:38 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,18:16:38 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
    03-19-2013,18:16:38 : "C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,18:16:38 : Starting Install
    03-19-2013,18:16:38 : Using Command Line: REBOOT=ReallySuppress
    03-19-2013,18:16:38 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,18:16:38 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
    03-19-2013,18:16:39 : Discovered Total Actions: 115
    03-19-2013,18:16:39 : The return code from the MSI is: 1601
    03-19-2013,18:16:39 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
    03-19-2013,18:16:39 : Clean up Symantec installer keys.
    03-19-2013,18:16:39 : Cleaning up the symc status key
    03-19-2013,18:16:41 : Terminal Services enabled.
    03-19-2013,18:16:41 : Terminal Services server has been set to Execute mode.
    03-19-2013,18:17:08 : Skipping push of remote servers and agents due to failed local install.
    03-19-2013,18:17:08 : BeSeqDlgs::DlgInstallComplete
    03-19-2013,18:17:08 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:17:08 : Skipping push of remote servers and agents due to failed local install.
    03-19-2013,18:17:09 : Gathering Telemetry items
    03-19-2013,18:17:09 : Failed to start the management service
    03-19-2013,18:17:09 : Service BackupExecManagementService was not found on computer '.'.
    03-19-2013,18:17:09 : Sending Telemetry to Symantec
    03-19-2013,18:17:09 : Transmit Telemetry initialized.
    03-19-2013,18:17:09 : TelemetryRegistryHelpers initialized.
    03-19-2013,18:17:21 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
    03-19-2013,18:17:33 : TransmitTelemetry.TransmitMessage URL=http://statsbe.norton.com/n/p, Caught WebException The remote name could not be resolved: 'statsbe.norton.com'
    03-19-2013,18:17:33 : Telemetry transmission failed.  Data was not sent.
    03-19-2013,18:17:33 : The return code is: 1601
    03-19-2013,18:17:33 : ERROR:  Installation failed with error 1601. GetLastError = :0
    03-19-2013,18:17:48 : Setup is already running.  Unable to initialize another instance of setup.
    03-19-2013,18:17:51 : Error initializing shared data
    03-19-2013,18:53:53 : m_bUseNativeClient = 1
    03-19-2013,18:53:53 : Executing SQL_GetServicePack.
    03-19-2013,18:53:53 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:53:54 : Connected to SQL Server.
    03-19-2013,18:53:54 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:53:54 : Executing SQL_GetSQLServerEdition.
    03-19-2013,18:53:54 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:53:54 : Connected to SQL Server.
    03-19-2013,18:53:54 : Executing SQL_GetServicePack.
    03-19-2013,18:53:54 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:53:54 : Connected to SQL Server.
    03-19-2013,18:53:54 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:53:54 : m_bUseNativeClient = 1
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,18:58:06 : Windows Operating System Version: 6.1
    03-19-2013,18:58:06 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:58:08 : Executing managed _Setup:
    03-19-2013,18:58:08 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:58:09 : Loading XML from:
    03-19-2013,18:58:09 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:58:09 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:58:09 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:58:09 : Launching UI Install
    03-19-2013,18:58:10 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:58:10 : m_bUseNativeClient = 1
    03-19-2013,18:58:10 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:58:10 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,18:58:10 : CopySupportFiles
    03-19-2013,18:58:10 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
    03-19-2013,18:58:11 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:58:11 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,18:58:11 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,18:58:15 : Typical install value is set to : True
    03-19-2013,18:58:16 : m_bUseNativeClient = 1
    03-19-2013,18:58:16 : Executing SQL_GetServicePack.
    03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:58:16 : Connected to SQL Server.
    03-19-2013,18:58:16 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:58:16 : Executing SQL_GetSQLServerEdition.
    03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:58:16 : Connected to SQL Server.
    03-19-2013,18:58:16 : Executing SQL_GetServicePack.
    03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:58:16 : Connected to SQL Server.
    03-19-2013,18:58:16 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:58:16 : m_bUseNativeClient = 1
    03-19-2013,18:58:49 : m_bUseNativeClient = 1
    03-19-2013,18:58:49 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:59:43 : Currently executing as ACCENTPRESS\administrator
    03-19-2013,18:59:43 : Install is not executing as the service account.
    03-19-2013,18:59:43 : Successfully Logged on as service account.
    03-19-2013,18:59:44 : Successfully impersonated service account.
    03-19-2013,18:59:44 : EUserName value successfully written to the registry.
    03-19-2013,18:59:44 : EPassword value successfully written to the registry.
    03-19-2013,18:59:44 : EDomain value successfully written to the registry.
    03-19-2013,18:59:46 : There were no remote computers selected for install
    03-19-2013,18:59:46 : m_bUseNativeClient = 1
    03-19-2013,18:59:46 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer.  The Management Tools can be installed during a custom
    install of Microsoft Exchange Server 2007.  To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
    06.05.7888 or later on the Exchange 2007 server.  This package can be found on the Microsoft Web site.
    03-19-2013,18:59:47 : Terminal Services enabled.
    03-19-2013,18:59:47 : Terminal Services server has been set to Install mode.
    03-19-2013,18:59:47 : Checking for .Net Framework 3.5 SP1.
    03-19-2013,18:59:49 : Executing InstallLiveUpdate.
    03-19-2013,19:00:01 : The return value for Symantec LiveUpdate returned error code: 0
    03-19-2013,19:00:01 : Installing Microsoft Report Viewer Redistributable 2005
    03-19-2013,19:00:01 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
    03-19-2013,19:00:01 : ==================Installing MS VC 8.0 SP1 runtimes.==================
    03-19-2013,19:00:01 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,19:00:01 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
    03-19-2013,19:00:01 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,19:00:02 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
    03-19-2013,19:00:02 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,19:00:02 : Starting Install
    03-19-2013,19:00:02 : Using Command Line: REBOOT=ReallySuppress
    03-19-2013,19:00:02 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,19:00:02 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
    03-19-2013,19:00:03 : Discovered Total Actions: 115
    03-19-2013,19:00:03 : The return code from the MSI is: 1601
    03-19-2013,19:00:03 : Cleaning up the symc status key
    03-19-2013,19:00:03 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
    03-19-2013,19:00:03 : Clean up Symantec installer keys.
    03-19-2013,19:00:05 : Terminal Services enabled.
    03-19-2013,19:00:05 : Terminal Services server has been set to Execute mode.
    03-19-2013,19:00:07 : Skipping push of remote servers and agents due to failed local install.
    03-19-2013,19:00:07 : BeSeqDlgs::DlgInstallComplete
    03-19-2013,19:00:07 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,19:00:07 : Skipping push of remote servers and agents due to failed local install.
    03-19-2013,19:00:10 : Gathering Telemetry items
    03-19-2013,19:00:10 : Failed to start the management service
    03-19-2013,19:00:10 : Service BackupExecManagementService was not found on computer '.'.
    03-19-2013,19:00:10 : Sending Telemetry to Symantec
    03-19-2013,19:00:10 : Transmit Telemetry initialized.
    03-19-2013,19:00:10 : TelemetryRegistryHelpers initialized.
    03-19-2013,19:00:10 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
    03-19-2013,19:00:10 : Telemetry data was successfully sent to Symantec
    03-19-2013,19:00:10 : The return code is: 1601
    03-19-2013,19:00:11 : ERROR:  Installation failed with error 1601. GetLastError = :0 
    DJH

  • Unicode Kernel Diagnostics Agent  install on non_unicode kernel System.

    We have some ECC 6.0  ABAP systems that do not have a unicode kernel. The diagnostics agent setup guide for Netweaver 7.0 says you should have a unicode kernel DVD for the diagnostics agent install.   I was hesitant about using a unicode kernel for the SMD agent and a non-unicode kernel on the ECC 6.0 instance.  I tried installing the agent with the non-unicode kernel DVD and got an error that would not let me continue. Anybody have experience with this?

    Carl,
    David is Right, SMD is itself an SAP Instance(to be considered a seperate system-SAP Note:1365123) with its own exe. So it shouldn't be a problem.
    Regards,
    Jagan

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