Error in Cisco LMS

Hi,
I get this error when i run some actions in CISCO LMS 3.2 i.e if I click in Campus Manager - Start Data Collection. it gives error " you are not access to request this action ".
What can be the problem?
Please find the attachment for your reference.
Please Suggest. waiting for your prompt reply.
Thanks

to fix the database issue , you need to reintilaze the ANI database:
1) Stop the daemon manager
"net stop crmdmgtd"
2) Go to NMSROOT\CSCOpx\bin.
NMSROOT\bin\perl.exe NMSROOT\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI
for linux:
/opt/CSCOpx/bin/dbRestoreOrig.pl dsn=ani dmprefix=ANI
3) Wait for a few minutes before starting the CW daemons again:
"net start crmdmgtd" (wait for at least 5 minutes before using CW again)
Thanks-
Afroz
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Similar Messages

FHUI.log error in cisco LMS 4.2

Hello Everyone
i have a problem when i tried to login in Fault history manager , i have this error messeage and can't login
An exception occurred while retrieving the data.
Please check the FHUI.log file for further details.

Hi Mohamed,
it could be becuase of corrupted Fault history database ,tru to run the transaction log recvovery ,if that does not fix it then you need to reintilaize the DFM fault history database.
transaction log recovery process:
1.stop the daemon manager
2. remove the dfmfh.log (NMSROOT/CSCOPx/databases/dfm/dfmfh)
3.NMSROOT/CSCOpx/databases/dfm/dfmFh > dbsrv10.exe -f dfmFh.db
4. start the daemon manager
wait for 15 mins ,login and check the issue again.
if above does not work ,re-init the DFM FH database
stop the daemon manager
NMSROOT\bin\perl.exe NMSROOT\bin\dbRestoreOrig.pl dsn=dfmFh dmprefix=FH (windows)
/opt/CSCOpx/bin/dbRestoreOrig.pl dsn=dfmFh dmprefix=FH (solaris \linux)
start the daemon manager
Hope this will help
Thanks-
Afroz
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Cisco LMS 4.0 Graph some time not coming

I have installed cisco lms 4.0.
I have added 10 devices, previously it was working fine, Since last few days some time syslog and graph are not coming. after every reboot on server it started working. It is happening on daily.plz help me out with permanent solution
and also i have added manualy one device 7609-s router but not able to see cisco view
Error:-
Cannot find applicable device package for 10.133.224.131.
This error could be due to one of the following:
- The device package for this device type is not installed.
- Device support for this device type is not available.
- You are trying to open a component inside a device.
To correct the problem, either install a device package for the device type, or open the parent device to manage the component.
In device attribute it is showing 868 integrated router, I had try to delete and add again but problem is still same...
Windows 2008 r2 standard
RAM-16 Gb, Swap memory 8096

Evrything looks good. Are you able to access LMS in the server itself? Try to install another browser on your server and try to login.
Try both :
http://x.x.x.x:1741
https://x.x.x.x:443
Share NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log.
-Thanks

Cisco LMS 4.0.1 to Prime Infrastructure 2.x Upgrade

Hello,
we are using Cisco LMS and want to upgrade to Cisco Prime Infrastructure.
Now we have received the following license update: L-L-PI2X-100-U - LMS to Prime Infrastructure 2.x Upgrade 100 Device
and I wonder what is the best way to upgrade.
After a long search I found the following document on cisco:
http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-infrastructure/guide-c07-729990.html#wp9000727
There is only the talk of the upgrade from 4.2 LMS to Prime.
The problem is that we can not update to version 4.2 because of an error. Thats one reason why we need to upgrade to prime.
Is the only possibility now to export databases?
thanks in advance

Hi Heiko,
Upgarding from LMS 4.0.1 to LMS 4.2 , you need a New Licesne . Are you getting that error..
Upgarding from LMS to PI is alomost like a new Installation of PI. because only thing you can IMPORT from LMS to PI is the device list .
you can download the software from the below link:
http://software.cisco.com/download/release.html?mdfid=284422771&flowid=45323&softwareid=284272932&release=2.0.0&relind=AVAILABLE&rellifecycle=&reltype=all
Installation link:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-0/install/guide/Cisco_PI_Hardware_Appliance_Installation_Guide/cpi_higmain.html
hope it will help
Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Cisco LMS 4.2.2 installation problem

Hi
The Cisco LMS 4.2 installation went without hickup, and it works fine.
When i try to upgrade to 4.2.2 i get a error during the installation that some files are locked.
I checked the documentation, it says nothing about stopping services before the upgrade.
I tried stopping the management daemon, but it still throws the same error.
You can view a screen shot on the link below.
http://bildr.no/view/1276942

After what you have done, it is strange to see this error. As if the Daemon manager is set to manual and Server rebooted, any ciscoworks process should not be running, unless started manually.
Do you have any tool/software to manage processes and it starts some essential processes when they are down??
> Do you see dmgtd.exe in task manager? It is Obvious for a executable to keep hold of many .dll library files, hence as soon as the .exe filed is killed, the .dll files should be free and you can try hitting retry.
Please make sure you comply to following best practices for windows installation :
https://supportforums.cisco.com/docs/DOC-9132
-Thanks

Cisco LMS 3.2 SYSLOG not storing after 10 days

Hi ,
Im facing one issue with Cisco LMS 3.2
Issue : The logs is generating only for 10 days and post that im not able to see the logs. I have not done any config changes. The only change i have done is i have completely reinstalled the LMS. i did multiple troubleshoot but not able to resolve this isse. It would be great If any some one is able to help me in this isse. Thanks.
Regards,
Juliet

Dear Vinod
Thanks for ur response and the problem has been resolved.
The purge policy was set to 60 days only .The problem in reports viewing setting.
Syslog folder under LMS would store syslog reports of both the device as well as applications for defined folder size , which in your case was 1 MB ( same can be viewed under log generator option). The older reports would get deleted from the folder upon reaching the limit.
The only way to view device syslog is under following option : Reports -> Reports Generator in LMS GUI where we will have to choose syslog with desired attribute.
Regards,
Juliet

Errors in Cisco Collection Manager for SCE

I installed Collection manager and I got errors in logs:
[root@sce-cm ~]# tail -f /opt/cm/cm/logs/adapter-JDBCAdapter.log
2012-05-27 22:41:32,073 [wrkr/JDBCAdapter] ERROR com.cisco.scmscm.db.DbInserter.RPT_LUR - insert err (more details in next line), tag=4042321925, fieldNo-1=13 curSqlIndex=16, i=15
java.lang.ArrayIndexOutOfBoundsException
2012-05-27 22:41:32,073 [wrkr/JDBCAdapter] ERROR com.cisco.scmscm.adapters.jdbc.JDBCAdapter - processRDR - got Throwable
java.lang.ArrayIndexOutOfBoundsException
2012-05-27 22:41:32,073 [wrkr/JDBCAdapter] ERROR com.cisco.scmscm.db.DbInserter.RPT_LUR - insert err - Exception while inserting the rdr values [0, 3, 71, 300, 300, 1338139200, 0, 1, 4, 8, 0, 0, 1], for the rdr tag = 4042321925
java.lang.ArrayIndexOutOfBoundsException
2012-05-27 22:41:32,073 [wrkr/JDBCAdapter] ERROR com.cisco.scmscm.db.DbInserter.RPT_LUR - insert err (more details in next line), tag=4042321925, fieldNo-1=13 curSqlIndex=16, i=15
java.lang.ArrayIndexOutOfBoundsException
2012-05-27 22:41:32,073 [wrkr/JDBCAdapter] ERROR com.cisco.scmscm.adapters.jdbc.JDBCAdapter - processRDR - got Throwable
java.lang.ArrayIndexOutOfBoundsException
RPT_LUR table is empty.
How can I resolve this issue?
Version is 3.7.5

Hello Marat,
It seems that you might be hitting this one CSCtz20343.
Please check it.
Thanks,
Minja

Cisco lms - backup out of the box

when using cisco lms 4.2.5 linux version, what would be the best way to backup the config files out of the box?
what i'm lookin for is a way to take the shadow folder to another box for disaster recovery.

Hi, i found this solution to work very well for exporting files out of the box:
As user root:
1) on cisco-lms install sshfs, which lets you mount a folder on a remote box through sftp:
install in the following order:
rpm -ivh fuse-libs-2.7.4-8.el5.x86_64.rpm
rpm -ivh fuse-2.7.4-8.el5.x86_64.rpm
rpm -ivh fuse-sshfs-2.5-1.el5.rf.x86_64.rpm
2) mount
mkdir /mnt/backup
sshfs root@<remote-linux-box-ip>:<remote-folder> /mnt/backup -o allow_other
3) rsync with cron
00 1 * * * rsync -r -v /var/adm/CSCOpx/files/rme/dcma/shadow/* /mnt/backup/ >> /root/rsync.log 2>&1

Error in Cisco 2500 series Wireless Controller

I have this error in Cisco 2500 series Wireless Controller
The AP type Cisco AIR-CAP35021-A-K9
I cann't connect the client to AP when i try to connect i get this error on Cisco 2500 series Wireless Controller But the AP get ip .
Please can any on help me .
Client Excluded: MACAddress:Base Radio MAC : Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode:

Duplicate posts.
Go here: http://supportforums.cisco.com/discussion/12142556/cisco-2500-series-wireless-controller

Cisco LMS 4.2 Appliance on VMware vSphere 4.0

Hi all,
I'm currently trying to install the Cisco LMS 4.2 Appliance on a VMware vSphere 4.0 environment.
I'm following the http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/install/guide/instl.html#wp1689675
guide.
I downloaded the Cisco_Prime_LAN_Management_Solution_4_2.iso and I started the server.
I get this screen and I choose option 1:
A Welcome message appears:
Welcome to Cisco Prime LAN Management Solution 4.2
To boot from hard disk, press <Enter>
The following options appears:
•[1] Cisco Prime LAN Management Solution 4.2 Installation
This option allows you to perform installation of LMS 4.2.
•[2] Recover administrator password
This option allows you to recover the administration password. Follow Step 3 to Step 17 of Recovering Admin Password on Soft Appliance Installed on VMware, to recover the administration password.
•<Enter> Boot existing OS from Hard Disk
This allows you to boot up the existing OS available in the hard disk.
However, unlike the installation on my laptop (using VMware Workstation) I cannot get to this part:
Enter the following configuration details of the server:
•Hostname
•IP Address
•Subnetmask
•Gateway
•DNS Domain
et cetera
What follows looks like an installation to me.
When this stops I get a
localhost login:
I cannot enter Setup as I get a password statement afterwards.
Can somebody please help me as I'm having no idea what went wrong..
Many thanks in advance.

Thanks for your help, Marvin.
We went ahead with the .ova file and it worked alright.
We also did a little test and it seems that the .iso file does work on some VMware platforms. Our test environment had a VMware vSphere 4.1. When we started a VM with the same specs and the ISO file mounted, the installation did succeed.

Alerts from Cisco LMS

Dears I have some concerns about SNMP and Cisco LMS :
Our network device sent a LINK DOWN trap to CISCO LMS followed by LINK UP trap . I can see these messages from the device logs . My questions is :
1-If the device is configured correctly to send snmp traps .And the syslog is showing both messages (LINK DOWN , LINK UP) then we can say the device is sending the snmp traps ?
2-Why the LINK UP trap is missing in Cisco LMS .. What should we check to make sure LMS is sending and receiving these alert in proper way ???
Thanks in advance .

Hi ,
-If the device is configured correctly to send snmp traps .And the syslog is showing both messages (LINK DOWN , LINK UP) then we can say the device is sending the snmp traps ?
Syslogs are different from SNMP traps , If you are seeing syslogs for linkup and linkdown ,it does not mean that device is sending the SNMP traps as well.
2-Why the LINK UP trap is missing in Cisco LMS .. What should we check to make sure LMS is sending and receiving these alert in proper way ???
You can verify the snmp trap by packet capture
Thanks-
Afroz
****Ratings Encourages Contributors ****

Upgrading from cisco LMS 3.0 to a latest version

Hello,
Upgrading from cisco LMS 3.0 to a higher version.
Whatdoes it require?.
What is the current version?
What do we need for upgrading?
Are there specific codes or new need to buy new products?
In case of buying new products, which are the configurations?

H Malik,
You are correct! Latest version is Cisco prime LMS 4.2. There is no direct upgrade from LMS 3.x to LMS 4.x.
The procedure is simple:
Take backup orf old LMS --> Un-install (if same machine)--> Install new LMS --> Restore backup to get old data.
You would need to purchase new license for it.Cisco Prime LMS is now part of the Cisco Prime Infrastructure bundle and is not orderable separately. Cisco Prime Infrastructure bundle follows a size-based incremental licensing model. Device licenses can be combined and added when applied to a single server installation instance. Customers have the option of adding incremental licenses for additional devices as their network grows.Refer to the Cisco Prime Infrastructure Ordering Guide located at http://www.cisco.com/go/primeinfrastructure for the exact part number that matches your requirement and placing the order.
Currently even SmartNet or SAS contracts does not cover major upgrades from LMS 2.x and 3.x; an upgrade part number will need to be purchased to move to Cisco Prime LMS 4.2. These upgrade part numbers reflect a significant discount to protect customers' investment in the Cisco Prime product line.
The data migration process will vary depending on the LMS version from which the data need to be migrated. Migrating data to LMS 4.2:
• LMS 4.2 supports local upgrade or direct inline upgrade only from LMS 4.0.1 and LMS 4.1.
• LMS 4.0 customers are encouraged to install LMS 4.0.1 before doing inline upgrade to LMS 4.2.
• LMS 3.2 and LMS 3.2 Service Pack 1 customers can do a remote upgrade through the LMS backup and restore mechanism.
• LMS 3.1, LMS 3.0, LMS 3.0 December 2007 Update, LMS 2.6, and LMS 2.6 Service Pack 1 customers need to do a remote upgrade to LMS 4.0.1 and then upgrade to LMS 4.2.
-Thanks
Vinod

"IPSECcard: an error coming back 0x007F" error on Cisco 7206vxr router having SA-VAM2+

Hi,
I am getting "IPSECcard: an error coming back 0x007F" error on Cisco 7206vxr router having SA-VAM2+ having IOS c7200-jk9s-mz.124-19.bin & NPE-G1
The Configuration is like below
crypto isakmp policy 1
encr 3des
hash md5
authentication pre-share
group 2
lifetime 28800
crypto ipsec transform-set kotakbank esp-3des esp-md5-hmac
crypto ipsec df-bit clear
Impact: After getting this error, the VPN tunnels are impacted.
Can any one tell us the solution ?.
Thanks...Pramod.

Upon replacing SA-VAM2+ issue got resolved... Thanks..

Upgrade Cisco LMS to PI

We currently operate Cisco Prime LMS v4.1 and we're looking to upgrade Cisco PI (Prime Infrastructure) in the next few weeks.
Is there an upgrade path from Cisco LMS to PI? The reading I have completed seems to indicate that an upgrade can only be completed from Cisco NCS.
If I need to perform a new install of PI, can I somehow Migrate / Import my existing device database and config into the new software? I have configured some syslog fault rules for e-mail notification, config templates, custom reports, etc, that I would also like to keep and not necessarily recreate.
Thanks.

As cwallin noted, LMS 4.2.2 patch added the ability to migrate some information from LMS to PI.
Most customers would not be well-served by migrating a mature LMS implementation to PI at this time due to the fact that PI does not yet have feature parity with LMS, Even PI 2.0 (due out in a couple of months) will not have complete feature parity.
See this link for a current comparison.

Collector Configuration for Cisco LMS

Hi,
I have a cisco LMS 3.2 , what collectors need to be configured inorder to get the critical alarms such as HighBroadcast Rate in network

Device Fault Manager (DFM) is the module or application that would give you these kind of alerts;
a quick overview about DFM can be found here
first I recommend to install all available updates and patches for LMS;
after the initial discovery of LMS to get your devices into DCR you have to import device into DFM as described here
DFM is working with SNMP polling, thus you should get the events in the AAD (Alerts and Activities Display) if DFM has SNMP access to your devices;
Be aware, that DFM counts non-unicast packekts for the HighBroadcast Rate (broadcast and multicast packets; ifInNUcastPkts + ifOutNUcastPkts)
also read the user guide for DFM to get a general understanding of DFM

Error in Cisco LMS

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