Error in configuring Runtime systems

When we try to create a development runtime system using Landscape Configurator we are getting an error.After providing SDM Host,Port number and password when we click 'Save' it is throwing this error
communication error: Error during servlet communication / configuartion failed: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE TCSMessage SYSTEM "http://blrkec84192d:50100/TCS/TCSDeployServlet.dtd"> <TCSMessage> <message> <exception> Unexpected error: I/O operation failed : java.lang.ClassNotFoundException: com.sap.engine.lib.xml.parser.helpers.CharArray Found in negative cache -
Loader Info -
ClassLoader name: [sap.com/tcSLCMSTCSEar] Parent loader name: [Frame ClassLoader] References:   common:service:http;service:servlet_jsp   service:ejb   common:service:iiop;service:naming;service:p4;service:ts   service:jmsconnector   library:jsse   library:servlet   common:library:IAIKSecurity;library:activation;library:mail;library:tcsecssl   library:ejb20   library:j2eeca   library:jms   library:opensql   common:library:com.sap.security.api.sda;library:com.sap.security.core.sda;library:security.class;library:webservices_lib;service:adminadapter;service:basicadmin;service:com.sap.security.core.ume.service;service:configuration;service:connector;service:dbpool;service:deploy;service:jmx;service:jmx_notification;service:keystore;service:security;service:userstore   interface:resourcecontext_api   interface:webservices   interface:cross   interface:ejbserialization   library:com.sap.tc.Logging   library:tc_SL_SDM_Client   library:tc.CBS.API   library:tcdtr.clientvfs-adl   library:tcCBSComponentLibrary   library:tc.httpclient   library:tc_SL_SDM_Util   library:tcSLCMSUtil   library:tcSLUTIL   library:com.sap.util.monitor.jarm   library:com.sap.util.monitor.grmg   library:tcjmx   service:tcsecsecurestorageservice   library:com.sap.aii.util.misc   library:com.sap.aii.util.rb   library:com.sap.aii.ibtransportclient   library:com.sap.aii.util.xml Resources:   E:\usr\sap\IN1\JC01\j2ee\cluster\server0\apps\sap.com\tcSLCMSTCSEar\sap.comtcSLCMSTCSimpl.jar   E:\usr\sap\IN1\JC01\j2ee\cluster\server0\apps\sap.com\tcSLCMSTCSEar\EJBContainer\clientjars\clientsap.comtcSLCMStcsbeans.jar   E:\usr\sap\IN1\JC01\j2ee\cluster\server0\apps\sap.com\tcSLCMSTCSEar\servlet_jsp\TCS\root\WEB-INF\classes   E:\usr\sap\IN1\JC01\j2ee\cluster\server0\apps\sap.com\tcSLCMSTCSEar\servlet_jsp\TCS\work   E:\usr\sap\IN1\JC01\j2ee\cluster\server0\apps\sap.com\tcSLCMSTCSEar\EJBContainer\applicationjars\sap.comtcSLCMStcsbeans.jar Loading model: {parent,references,local} -
: </exception> </message> </TCSMessage>
Any idea what might have gone wrong?
Regards,
Shabeer

Hi Shobhan
I'm too facing similar problem as when i try saving the runtime systems similar error comes.
For your insight to my problem:
1. Is this first time you are creating a track ? --> Yeah track is getting created for first time.
2. Have you created Product and SC with all 3 required dependencies ? --> Only in SC that dependencies have been created and not product. will that matter here.
3. Have host file entries for all runtime systems is made in NWDI server ? ---> where do i look for this?
Thanks
Srikant

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    There's no need to update CMS or to check whether the buildspace is open, do not click on JSPM flag (unless you need nwdi control at upgrade)...
    The error message means only that from the host where you configure the RTS the SDM cannot be reached or logon request cannot be accepted.
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    Message was edited by:
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    Hello,
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