Error in connecting to Visual Administrator

All of a sudden when I want to connect to the visual admin on my productive EP6 (/usr/sap/<SID>/JC<NR>/j2ee/admin/./go) after when I give my password an click on connect it does a little % connecting to database and than gives me the error:
! Error while connecting
When I click on the right sided ! it comes with the task error message:
Error while connecting
java.lang.NullPointerException
Nothing had been changed and in the night it worked but in the morning I got called by another engineer that he wasn't able to connect to the VA to do some changes SAP had given them to change.
Hope anyone had had this same strange issue and has a solution on it

It seemed that the logging of from the VA wasn't done correctly during some time (probably the did not first do a logout and than an exit, but exited right away)
After a stop and start of the portal I was able to login again without the error.

Similar Messages

Error when connecting to Visual Administrator

Hi Experts,
Im getting this error when trying to connect to visual administrator...
Im basis, and already ask to the IT team to open the port 50004 so the Visual administrator can connect. Their answer was that the port is open waiting for a tool to ask to connect to it. I´ve been looking for info in regards this issue unsuccessfully, can't find anything. Any ideas????
Thanks in advance...

Hi,
Administrator user may be locked you can unlock and then try to connect Visual Administrator and please read below link
Visual Administrator: Logon Failure (SAP Library - SAP NetWeaver? Problem Analysis Guide (PAG))
Thanks
Brahma.

Error while connecting to Visual administrator - Server0 getting Restarted

Hi Experts,
Kindly help me to Tune the JVM Parameters For AS Java ( Enterprise Portal 7)
We are Having our Development Portal on a 32-bit Machine and recently we have migrated the same to a 64-Bit with SAP OS/DB. We are Using IBM DB2 9.1 Fix pack 2.
Now I have to Configure the Java Virtual machine (JVM) Parameters for the EP instance in the 64-bit Hardware. The Hardware details are as Follows :
Ram - 10 GB
Paging Memory - 25 GB
OS - Win 2k3 - SP2
HDD - 500 GB
Current JVM Parameters : For (Server0)
-XX:MaxPermSize=256M
-XX:PermSize=256M
-Xms2048M
-Xmx2048M
-XX:NewSize=171M
-XX:MaxNewSize=171M
Now when iam connecting to Visual Administrator (VA) with administrator it is connecting upto 20 % - 25 % and giving a error - (Ping Timeout - connection to server Lost) and the Server0 is Restarting.
i have modified Xmx and Xmx to 3072 and restarted the J2ee Engine. And now for some time it is ok and again giving the same error.
And modifying the Server0 JVM parameters is sufficient or we have to modify Instance --> Servers General JVM Parameters Too ?**
i Believe this is the problem with JVM Parameters. Correct me if iam wrong
Please Help me to solve this Issue
Thank in Advance
P.S.V Santosh Chaitanya
SAP Basis Consultant
Mobile - +91-9901121909

Hi Santosh,
The some Memory parameter you set is not correct
-XX:MaxPermSize=256M
-XX:PermSize=256M
-Xms2048M
-Xmx2048M
-XX:NewSize=171M
-XX:MaxNewSize=171M
it should be as below
-XX:MaxPermSize=512M
-XX:PermSize=512M
-Xms2048M
-Xmx2048M
-XX:NewSize=320M
-XX:MaxNewSize=320M
pls check the note suggest earlier.
Thanks
Anil

Error while connecting in Visual Administrator

Hi all,
when I connecting in the Visual Admin, the following message occurs:
"Error while connecting
java.lang.ArrayIndexOutOfBoundsException: 40".
The percent bar is in 3%.
Whats happening?
Thanks,
Yuri
My environment:
EP6.0 SP19
j2sdk 1_4_2_12
Ms Windows 2003

Hi Yuri,
chk out this link
/message/2924638#2924638 [original link is broken]
Reward points if useful
Thanks
Srinivas

Procblem Connection with visual administrator

hai,
I want to connect with visual administrator , i created new connection with my localhost and portnumber 50000
but its giving error
Error while connecting
Cannot open connection on host: localhost and port: 50000
How can i solve this problem

I think when you using visual admin to connect the server
you should use the port 50004

How to connect to Visual Administrator?

Hi all!
I want to connect to visual administrator to configure BI JDBC Connector.
However the problem is that i don't know how to launch the Visual administrator.
On the step by step document, it's said that VA can be launched using the file "C:\usr\sap\(sid)\jc00\j2ee\admin\go.bat" but i think it isn't installed on the computer.
So may i have an advice or a way of installing it.
Thanks in advance.
Regards.
Lahoucine

Hi Lahoucine,
have you installed the BI Java components? If not, then there is no Visual Administrator on your server...
If yes, it is located in the folder as you descibed depending on the drive you installes the system (c: or D: or...), the <SID> which is the three-letter SystemID of your SAP system and the folder JCXX where XX is anumber between 00 and 99 (corresponding to the system number of your SAP System).
Hth,
Michael

"User authentication failed" when connecting with Visual Administrator

Hello,
I am having trouble making a connection to my local J2EE Engine using the Visual Administrator (VA).
I open the VA interface and create a new connection. The default User Name is "Administrator". I put in "localhost" for host, "50004" for port and leave the Transport Layer selection to "Default".
When I try to connect this way I get the following message:
User authentication failed
Next I went into Start|Settings|Control Panel|Users and Passwords and saw that there were several ids created by the Developer Workplace (DW) installation. The ids that I see are: j2eadm,sapadmin,sapinstall and SAPServiceJ2E
I checked all of them to see what groups they're members of and they're all at least members of "Administrators" group.
There are also 3 new groups that must have been created by the DW installation: SAP_J2E_GlobalAdmin, SAP_J2E_LocalAdmin and SAP_LocalAdmin.
The j2eadm id belonged to all 3 new sap groups so I changed its password to something I'd remember and then changed the connection to use that login.
When I tried to connect thru VA using this id and the new password I still get the "User authentication failed" error message.
Can anyone please tell me what I'm doing wrong?
Thanks in advance for any help.
David.

Hi,
During the installation the SAPINST asks for a Administrator Password.. This password is very important.
We had kept same passwords for all userids to start with.
This helped reduce lot of confusion.
Warning: if you enter the wrong password 5 times, the userid 'Administrator' gets locked.
However there is an Emergency password recovery procedures.
Try this link
http://help.sap.com/saphelp_erp2004/helpdata/en/3a/4a0640d7b28f5ce10000000a155106/frameset.htm
Hope that helps
Regards,
Siddhesh

How to create a new connection on visual administrator?

Would you please help give the details. Pints guaranteed.
Thanks!

Read the Rules of Engagement. No double-posting.

Unable to connect to NWA and Visual administrator

HI all - I have Java stack installed i at its own database which coexists with another ABAP stack on same virtual machine.
I am not able to connect to Visual administrator to install the saplicens. connection error is as follow
Unable to connect to hostname:50104.
I have checked the value of p4 using configtool and it is 50104.
I have 2 extra emergency users that I have created to make sure if do not face user errors. Since DNS is not resolving FQHN, I have updates /etc/hosts file in my pc to make sure there are no network issues.
The only error I see is in ms_dev which is indicating saplicense has been expired.
Any idea, how to solve this problem?
DB= Oracle 10.2.0.2
CRM JAVA 7.0 EHP1
CRM ABAP 7.0 EHP1
Instances CJX(Java instance) and CSX (ABAP)
Tnsnames Listener and tnscsx
Your help is appreciated.
Regards
K

Hi Sunny, Thx for taking a look. I think I am in right direction after checking the logs. I did not have a chance to configure UME afterthe install. I am not sure if I should use APAP stack as the source. In the same time, My license is expired and can not connect to NWA or Visual admin.
Here are the logs
System trace:
#1.#C0000A6717E800020000000001762FC700047ECE97733050#1265325676114#/System/Serve
r/VisualAdministrationTool##com.sap.engine.services.adminadapter.gui.tasks.Login
Task#######Thread[Thread-9,6,main]##0#0#Error#1#/System/Server/VisualAdministrat
ionTool#Plain###Error while trying to login to localhost: Cannot create new Remo
teLoginContext.#
Trace files:
#1.#C0000A6717E800010000000101762FC700047ECE910D3800#1265325568767#com.sap.engin
e.services.adminadapter.gui.tasks.LoginTask##com.sap.engine.services.adminadapte
r.gui.tasks.LoginTask#######Thread[Thread-5,6,main]##0#0#Error#1#/System/Server/
VisualAdministrationTool#Java###Error while trying to login to localhost: Cannot
create new RemoteLoginContext.
[EXCEPTION]
#1#com.sap.engine.services.security.exceptions.BaseLoginException: Cannot cr
eate new RemoteLoginContext.
 at com.sap.engine.services.security.remote.login.RemoteLoginContext.<ini
t>(RemoteLoginContext.java:71)
 at com.sap.engine.services.adminadapter.gui.tasks.LoginTask.connectActio
n(LoginTask.java:98)
 at com.sap.engine.services.adminadapter.gui.tasks.LoginTask.run(LoginTas
k.java:81)
 at java.lang.Thread.run(Thread.java:534)
Caused by: com.sap.engine.services.rmi_p4.P4IOException: Cannot open connection
on host: 10.103.23.232 and port: 50104
 at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.getException(
P4ObjectBrokerClientImpl.java:706)
 at com.sap.engine.services.rmi_p4.ConnectionManager.getConnection(Connec
tionManager.java:257)
 at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.resolveInitia
lReference(P4ObjectBrokerClientImpl.java:154)
 at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.resolveInitia
lReference(P4ObjectBrokerClientImpl.java:113)
 at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.resolveInitia
lReference(P4ObjectBrokerClientImpl.java:109)
 at com.sap.engine.services.security.remote.login.RemoteLoginContext.<ini
t>(RemoteLoginContext.java:60)
 ... 3 more
Visualadmin console:
log generation timestamp : 2010_02_04_at_07_55_27
Feb 4, 2010 7:56:45 AM [1265291805268]:Error : Thread[Thread-9,5,main]
 com.sap.engine.services.rmi_p4: com.sap.engine.services.
rmi_p4.Parser newRequest MSG:The possible problem is that there is no correctly
working server node available. Check your working servers
Feb 4, 2010 8:02:41 AM [1265292161634]:Error : Thread[Thread-23,6,main]
 com.sap.engine.services.rmi_p4: com.sap.engine.services.
rmi_p4.Parser newRequest MSG:The possible problem is that there is no correctly
working server node available. Check your working servers

Error in connecting Visual Admin.

Hi all , postong a new therad.
after appying some of the patches we are unable to connect into Visual administrator.The Pop up says:
com.sap.engine.services.security.except
ions.BaseLoginException: Can not
create new Remote LoginCOntext.
Any clue on this :
Thanks.

Hi,
If you no longer connect to the Visual admin it is better change the password of the user j2ee_admin as mentioned bellow
You have to change the J2EE Engine administrator password in the secure store as follows:
1. Start the Config Tool by executing the /usr/sap/<SID>/<Instance name>/j2ee/configtool/configtool script file.
2. Select secure store.
3. Select the admin/password/<SID> entry.
4. Enter the J2EE Engine administrator user new password in the Value field and choose Add.
5. Choose File -> Apply to save the data.
6. Restart the J2EE Engine
Also check this PAG for java Problems.
[http://help.sap.com/saphelp_nw04s/helpdata/en/6C/7FFB3F6C78EE28E10000000A1550B0/frameset.htm]
Regards,
Dhruv Shah

User Authentication Failed via http BUT not with Visual Administrator !!?

OS : Win 2k3 Server UK * DB : SQL Server 2005
SAP Netweaver 2004s Application Java
Hi All,
Since a couple of days, I have a problem concerning authentication to the java apllication on a SAP Netweaver 2004s.
Using the user Administrator, I CAN logon the Visual Administrator tool, with the same user I tried to logon via http://host:port/nwa without success.
At the beginning, I was thinking about a problem of password then I enabled the emergency user SAP*, the problem was the same. Ok with Visual Administrator but not via http.
Here is two logs found in folder : D:\usr\sap\SID\JC02\j2ee\cluster\server0\log\system\
 security.3.log
 #1.5#001871E5EA3A00550000006D0000172800043B836D838427#1191335570983#/System/Security/Audit#sap.com/com.sap.security.core.admin#com.sap.security.core.util.SecurityAudit#Guest#0####5aac137070f411dcc513001871e5ea3a#SAPEngine_Application_Thread[impl:3]_11##0#0#Warning#1#com.sap.security.core.util.SecurityAudit#Plain###Guest | LOGIN.ERROR | null | | Login Method=[default], UserID=[Administrator], IP Address=[192.168.10.125], Reason=[Authentication did not succeed.]#
 server.0.log
 #1.5#001871E5EA3A0052000000130000172800043B835E3661D1#1191335314249#/System/Server/SLDService##com.sap.sldserv.SldServerFrame######c1a349a070f311dcaa68001871e5ea3a#SAPEngine_System_Thread[impl:5]_71##0#0#Warning#1#com.sap.sldserv.SldServerFrame#Plain###Failed to collect SLD data. Failed to send HTTP data: 401 : Unauthorized. Please check if the target SLD system is available and the SLD bridge is started there.#
 I tried to connect http://host:port/sld same problem User Authentication Failed
Do you have an idea for me? Why a user can connect via Visual Administrator and not via the http interface?
Thanks in advance
Yves

Hi,
I found the solution this last week-end.
This behavior let's thinking to a problem of authentication.
But the problem was in SQL, an index was missing in table J2EE_CONFIG, called J2EE_CONFIG_I3
Cheers
Yves

Visual administrator stuck at 99%

Hi All,
While I try to connect to visual administrator in PI 7.0 , it is stuck at 99% and not connecting .
Ny help ? Where do I check the log where it is stuck ?
Please advice.
Thanks,
Suman

hi chittaranjan,
first you have to stop the SAP J2EE Engine. Under Windows, you can use the Microsoft Management Console for SAP Systems (SAPMMC). As an alternative or for UNIX systems, use the tool jcmon, which is located in the engine's /usr/sap/<SID>/sys/exe/run directory.
Note: You only need to stop a single server. You do not need to stop the dispatcher.
To stop the server using jcmon:
 1. Start a shell or command prompt.
 2. Switch to the directory /usr/sap/<SID>/<j2ee-instance>/j2ee/os_libs.
 3. Execute the command
 jcmon pf=../../../SYS/profile/<sid>_<j2ee-instance>_<host>
 4. Enter 20 to start the local administration menu.
 5. Enter 4 and then the process index number (not the PID) to stop the server.
Starting the SAP J2EE Engine in Console Mode
To start the server in console mode:
 1. View the server's property file:
 /usr/sap/<SID>/<j2ee-instance>/j2ee/cluster/instance.properties
 This file contains the server properties in the form <key>=<value>, whereby each key is prefixed with an indicator. For example, for the key ID169739450.MaxHeapSize=128, the prefix is ID169739450.
 2. Search for the entry <prefix>.Type=server and note the prefix.
 We refer to this indicator as <prefix-server> below.
 3. Start a new shell or command prompt.
 4. Switch to the directory /usr/sap/<SID>/<j2ee-instance>/j2ee/os_libs.
 5. Set the library path to this directory.
 The name of the environment variable to use depends on your operating system (LD_LIBRARY_PATH for most UNIX systems,SHLIB_PATH for HP-UX, LIBPATH for AIX, PATH for Windows). You can find the name and value to use in the developer trace file /usr/sap/<SID>/<j2ee-instance>/work/dev_jcontrol; search for "lib path" for the node for <prefix-server>.
 For HP-UX, also set the environment variable LD_PRELOAD to the base name of the Java VM shared library. In this case, the name to use depends on your CPU type; use either "LD_PRELOAD=libjvm.sl" for PA-RISC or "LD_PRELOAD=libjvm.so" for HPIA64.
 6. To start the server, execute the command:
 jlaunch -file=../cluster/instance.properties -nodeName=<prefix-server> pf=../../../SYS/profile/<sid>_<j2ee-instance>_<host>-traceFile= <trace_file> -startMode=console
 Enter the command in a single line. Note that the parameter pf does not have minus sign as a prefix. This is correct.
 7. Wait until the server has started. (The prompt '>' appears.)
regards
chandra

"Cannot connect to host:" - Visual Administrator Error

Dear Experts,
I am unable to login using Visual administrator and the portal is also down. When i try to login using VA it gives the error
Cannot connect to Host:XXX and Port:XXXX
and when i try to call the portal url i get a page cannot be displayed error is displayed.
I have tried the following solution with out any luck.
Cannot startup visual administrator due to UME logon client details changed
/thread/731863 [original link is broken]
Cannot startup visual administrator due to UME logon client details changed
Very urgent. Please help ASAP
Thank you
Thanu

Hi Tomas Gustafsson,
Thank for the reply,
dev_jcontrol
dev_server0
dev_dispatcher
-> Displays the line as programming code
Hallo

Error in Starting Visual Administration - SSO Configuration

We have installed EP 7 SP 14 on Enterprise Linux 5.0
Initially, i.e. after installation, only the following login module stack was used under sap j2ee engine
BasicPasswordLoginModule - SUFFICIENT
To check the SSO with other nw 7 java system in our landscape, I have changed it to the following using Visual Administration
EvaluateTicketLoginModule - SUFFICIENT
BasicPasswordLoginModule - OPTIONAL
CreateTicketLoginModule - REQUISITE
I have restarted ep
Now, I am able to login to the system using Administrator login from the browser.
I checked the SSO. It was not working.
I tried to log in to Visual Administrator to make changes, its giving me the following error
Error while connecting
com.sap.engine.services.security.exceptions.BaseLoginException: Access Denied.
How do I proceed ?
Rgds,
Santosh

Given below is the output from the log file security.0.log available at
/usr/sap/DEP/JC00/j2ee/cluster/server0/log/system
#1.#00505696557D00650000002A0000779100045465B00B0CB5#1218695628786
#/System/Security/Authentication
#sap.com/irj
#com.sap.engine.services.security.authentication.logincontext
#P00101959#920##n/a##f3ef9d2069ca11ddcff800505696557d
#SAPEngine_Application_Thread[impl:3]_37##0#0#Info#1
#com.sap.engine.services.security.authentication.logincontext#Plain###LOGIN.OK
User: P00101959
Authentication Stack: ticket
Login Module                                                               Flag        Initialize Login      Commit     Abort      Details
1. com.sap.security.core.server.jaas.EvaluateTicketLoginModule             SUFFICIENT ok          false      false
2. com.sap.engine.services.security.server.jaas.BasicPasswordLoginModule   REQUISITE   ok          true       true
3. com.sap.security.core.server.jaas.CreateTicketLoginModule               OPTIONAL    ok          true       true
Central Checks                                                                                true                  #
#1.#00505696557D00650000002B0000779100045465B00B1048#1218695628787
#/System/Security/Audit#sap.com/irj
#com.sap.security.core.util.SecurityAudit
#P00101959#920##n/a##f3ef9d2069ca11ddcff800505696557d#SAPEngine_Application_Thread[impl:3]_37##0#0#Info#1
#com.sap.security.core.util.SecurityAudit#Plain###P00101959
| LOGIN.OK
| USER.CORP_LDAP.p00101959
|
| IP Address=[172.18.40.68]#
Rgds,
Santosh

ERROR in Document Services Configuration through visual administrator

Hi Experts,
I am using NETWEAVER 7.0 , I am getting error when i am trying to do 'Document Services Configuration' and 'Document Services License Service' through visual administrator message is
"[permissions_collection_operator]: [permission_collection]: domain's permissions: [
standalone: [, ]
collections:
{(java.lang.RuntimePermission loadLibrary)(java.lang.RuntimePermission queuePrintJob)(java.lang.RuntimePermission stopThread)}
{(java.net.SocketPermission localhost:1024- listen,resolve)(java.net.SocketPermission * connect,resolve)}
{(java.util.PropertyPermission java.version read)(java.util.PropertyPermission java.vm.name read)(java.util.PropertyPermission java.vm.vendor read)(java.util.PropertyPermission os.name read)(java.util.PropertyPermission java.vendor.url read)(java.util.PropertyPermission java.vm.specification.vendor read)(java.util.PropertyPermission java.specification.vendor read)(java.util.PropertyPermission os.version read)(java.util.PropertyPermission java.specification.name read)(java.util.PropertyPermission java.class.version read)(java.util.PropertyPermission file.separator read)(java.util.PropertyPermission os.arch read)(java.util.PropertyPermission java.vm.version read)(java.util.PropertyPermission java.vm.specification.name read)(java.util.PropertyPermission java.specification.version read)(java.util.PropertyPermission java.vendor read)(java.util.PropertyPermission java.vm.specification.version read)(java.util.PropertyPermission * read)(java.util.PropertyPermission path.separator read)(java.util.PropertyPermission line.separator read)}
{(java.io.FilePermission * read,write)}
And error when double click on ''Document Services License Service' message is -
"Error while loading service Document Services License Service
java.lang.ClassNotFoundException: com.adobe.service.sap.licensing.AdminUI"
Thanks & Regards
Anirudh Saini

You have the ads_agent pw set incorrectly on the java side. -- I think

Error in connecting to Visual Administrator

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