Error in creating recovery disc

firstly, i tried to restore my computer to factory setting trhough "hp recovery manager" but it said that it was disabled
so i tried another way by creating a recovery disc, but as i inserted the disc and clicked on "create disc" a window came out and said
please help me.

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The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number.
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Similar Messages

Error while creating recovery discs on HP Pavilion p7-1147b Win7

While creating the 2nd of 3 ea. system recovery discs, I get an error message during the "verifying disc" phase that terminates the process. I'm using high quality DVD+R 4.7gb discs and have tried several brands. I had same problem on the 1st disc, but it finally finished after 3 tries - now I can't get the 2nd disc completed to get to the final one. The DVD burner seems to work fine for other applications. I really don't want to purchase these recovery discs from HP.
This question was solved.
View Solution.

Hi,
Try creating the rest of the Recovery Discs in Safe Mode as follows.
Shut down the PC. Tap away at f8 as you start the PC to enter Windows Recovery Console. Use the arrow keys to select Safe Mode and hit enter. When windows has fully loaded in this mode, launch the recovery disc creator application and see if you can complete the creation of your discs in this way.
To exit Safe Mode, just restart the PC and Windows will boot normally.
If this still fails to create a viable set of Recovery Discs and you are within your warranty period, call HP ( the telephone numbers can be found on the relevant link below ) and explain that the Recovery Media Creator application fails to create a viable set of recovery discs and request that they send you a free replacement set.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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Microsoft MVP - Windows Experience

Error while creating recovery discs

Hi
I have been trying to use the recovery media creator and successfully created the system recovery media DVD's. However when I try to create the "Application Disc" I get an error when trying to create error "0E01D0-15-00000000". It will not let me create I am not able to find any information online. Does anyone have any idea on what is causing it?
Thanks
John

Me too. This is my first PC. I have always had Macs b4 and they come with the system discs. What a pain in the A** this is. I hope someone has a solution.

Can not create recovery discs on satellite C875D-S7330

Can not create recovery discs on satellite C875D-S7330. Drive runs and appears to be doing it thing, then aborts saying it has error to check disc for scratch or dust on media. Error code: OEO1B5-26-2AO3OC 00 . Tried 3 new discs all same results. Tried a 4th disc trying to continue on with disc 2 of recovery discs, got another error on this one. Error code: 020150-20-00000000.
Anyone have a fix for this? Had this machine less than 24hrs.
Thanks
Don B.

Personally, I would get a 16gig USB thumb drive and put your recovery on it. It eliminates having to swap disks during recovery and it's easy to store. I've used mine several times and it's worked perfectly every time.
L875D-S7232 (Win 8.1)

"Recovery partition not found" when trying to creat recovery discs.

I received the following error message when trying to create recovery discs for the first time "recovery partition not found" HP G61 401SA Notebook and it is a couple of years old and has windows 7 as th OS.
I specifically purchased DVD-R discs for the disc creation, which was advised from HP site was the only disc suitable.
Am I doing something incorrect or is there an issue?
Is this why I am unable to also create a back up - are the two things related?

GustoRMC wrote:
Hi Erico
I have managed to create the snip - but unsure how to incorprate into the reply here as copy paste will not work - how can I do that?#
The dvd - r are Verbatim Wide Inkjet I have had success with the Verbatim DVD+R
I did not know you are volunteer helpers - thanks goodness for people like you as trying to contact HP support for help was impossible and seemed like I kept going around in circles. No worries. We are here to help.
One more thing, could you advise on how much space the recovery might be approximately - I will need to make sure a USB has enough memory available. Take another look at the disk management window. The partition sizes are visible in the descriptions. My HP loaner has a large recovery partition at >20GB. That mean I had to use a 32GB usb flash drive Most others are smaller and a 16GB usb flash drive will suffice.
Regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

Unable to create recovery disc, after burn failed to verify

I had tried thrice to create recovery disc in DVD but every time MSG comeing some error is there unable to verify
Kindly Help
Regards
Manish

Recovery partition is meant to be used on a working system, it can however be used in a different manner but is difficult for most people unless you are a computer geek of sorts.
See this thread on how someone used the files from the restore partition to recover to a new hard drive, you would need another working Windows PC to do this.
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and/Another-System-Restore-question/m-p/1945...
If you call HP on the phone they can verify for sure if they have the recovery discs or not.
If they do not, you can purchase them here
http://www.computersurgeons.com/Default.aspx

Can not create recovery disc

I am using HP Pavilion G6-2103TU Laptop. I am getting an error when trying to create 3rd DVD-R.when it verify 97% that say this message"Disc verify failed . Please use another disc and try again.” Then i tray to create in safe mode it say ' please install battery' My power adapter is connected. Then i follow the suggestion of hp expert Mr. Drvidpk Start the notebook and let Windows fully load. Hold down the Windows key and press R. In to the Run box type msconfig and hit enter. In the following System Configuration window, click the Start up tab, remove the tick next to each start up item and then click Apply to make the change. After changes same problem occur 'please install battery' pls help.........
jyoti prakash
Jyoti prakash

Contact HP Support and report the problem of creating Recovery Discs failing. If you are still in warranty they will probably send a set free. If not the fee is nominal. Worldwide contact info can be accessed here>>Contact HP
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Can't create recovery disc set

1. Product Name and Number : Hp pavilion g6 ( A8W91EA )
2. Operating System installed (if applicable) : Win7 Home Basic 64bit
3. Error message (if any) : we are experiencing errors in recovery media creation
4. Any changes made to your system before the issue occurred : No
5. In the subject title, include a brief, specific description of the problem, and your product information (i.e., product name of your laptop, notebook, printer, other device, etc.) : No
>>
i can't create recovery disc set by use this pc for this error ... as far i know hp provide free recovery disc to their customers if they are not able to create it for any types of error

probirroy2004 wrote:
1. Product Name and Number : Hp pavilion g6 ( A8W91EA )
2. Operating System installed (if applicable) : Win7 Home Basic 64bit
3. Error message (if any) : we are experiencing errors in recovery media creation
4. Any changes made to your system before the issue occurred : No
5. In the subject title, include a brief, specific description of the problem, and your product information (i.e., product name of your laptop, notebook, printer, other device, etc.) : No
>>
i can't create recovery disc set by use this pc for this error ... as far i know hp provide free recovery disc to their customers if they are not able to create it for any types of error
You'll need to call HP @ 1-800-474-6836 (US) to get a set of HP Recovery Media. You can only receive a free set or troubleshooting so long as you're still within the warranty period.

Creating Recovery Discs for Win 7 - When Win7 Pro 64 is Preloaded from Win 8.1 Dowgrade Rights ?

Novice questions:
1. What is the proper procedure for:
Creating Recovery Discs for Win 7 Pro 64 - When Win 7 Pro 64 is "Preloaded by Lenovo from Win 8.1 Dowgrade Rights" ???
2. Will I then be able to use these Win 7 pro 64 - Recovery discs in the future should I need to "clean install Win7 Por 64 on the computer again ?
3. Also, If I use an Imaging Pgn like - Paragon Backup and recovery will I be able to reload win7 image and have win7 activated automatically just be restoring the Paragon backup image ?
JosephB
T61 6459-CTO - 15.4 WXGA - XP SP3
Solved!
Go to Solution.

JosephB wrote:
... BTW, when you perform the - Weekly "Macrium - Image Backups", do you backup to a local USB cable connected External Usb Drive or wireless wifi connected to a NAS Drive ?
I have a Verbatim 2TB external USB 3.0 drive plugged into the PC. It's used for both my weekly image backups as well as my nightly data backups. I have one of these on EACH machine in my environment, for backups local to that machine. I also use them on machines I build for friends and family, as everybody needs a backup system for "priceless data".
Actually, to be a bit more complete, my "data" backups consists of two parts: (1) 1st-of-the-month FULL backups of all my data, and (2) nightly INCREMENTAL backups which handles anything created/changed in the past 24 hours. Thus a "backup set" consists of the beginning FULL backup coupled with the ever-growing throughout-the-month set of nightly INCREMENTAL backups.
NovaBACKUP can handle all of this if you need to recover something, so you yourself don't need to know exactly which backup file your file is located on. You simply identify the folder/file(s) you wish to recover, and the AS-OF date you want for that file (with "as of the latest version available" being the default). If you want to recover an older version than the most current version, you simply slide a GUI time-slider backwards until you arrive at the as-of date you desire. NovaBACKUP then figures out where the most current version is AS OF THE DESIRED DATE, and accesses that one-or-more backup files in order to complete your task.
I retain multiple "backup sets" (going back 4 complete months), so I can recover any folder/file(s) I had available on any specific night during the past 4 months. Most commonly of course it's typically "get me the most current version available as of last night", but just in case that version is corrupt or I truly want an earlier version, I can get it easily.

G60-535DX Notebook ~ Unable to create Recovery Discs

I have a HP G60-535DX Notebook, running Windows 7 Home Premium, 64-bit, Service Pack 1.
I have tried to create recovery discs by going to Recovery Manager and clicking on Recovery Disc Creation. When I get the screen that says Splitting System Image, it never goes beyond 9%, even when I let it run for over an hour.
Any thoughts or suggestions?
Thanks.

Hello JimCon,
I have read your post on how your notebook computer is not able to successfully create recovery disks, and I would be happy to help you!
Since your computer gets stuck at 9% for great lengths of time, I recommend contacting our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
Regards
MechPilot
I work on behalf of HP
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Create Recovery Disc Files on External Hard Drive? IdeaCentre K 330B (Desktop)

Is it possible to create recovery disc files on an external hard drive? I tried using the Lenovo Recovery System from the Start menu (Windows 7) but it says it requires 30 DVDs. My external hard drive is connected, but it doesn't display in the drive drop-down. (I'm not a hard drive person...)
Thanks.

I don't recall if the original OKR that came with my K330B could back up to the external drives, but I did a clean install Win 7, and download the OneKey Recoery 7 from Lenono. The 'new' OKR 7 does allow the external had drifve back up.

Problem creating Recovery Discs with HP Probook 4530s Notebook PC.

I have a HP ProBook 4530s Notebook computer my daughter gave me. It is 5 months out of warranty. I had to recover it using Recovery Manager and the recovery partition. The OS is W7 Home Premium 64 bit.
An HP support document says that I can create Windows 7 recovery discs using DVD-R media. It says to click Start, then All Programs, then Recovery Manager.
The problem is there is no Recovery Manager in All Programs. I want to create recovery discs instead of relying on the recovery partition.
I called HP and they had no explanation. I asked them if the instructions were wrong or were they right but for some reason Recovery Manager was missing from All Programs. All they could tell me is to recover it using the recovery partition by restarting the computer and then pushing F11 for the Recovery Manager. That works to recover the computer but NOT to create recovery discs.
Is there any way to create Recovery discs?

Hi
Not without the recovery manager, which is not included on every HP business notebook.
My HP Elitebook 6930p came with a recovery partition but no recovery disks, recovery manager program to make recovery disks.
And it cannot be downloaded.
If you live in the USA, call HP at this number, 1-800-334-5144 and order a set of recovery disks.
You will need to provide the model number and serial number to the customer support rep.
Since the notebook is out of warranty, there will be a charge of $10 for the set of recovery disks.

Re: Error message while creating recovery disc on a satellite L300

I have tried to create my recovery discs on my new L300 laptop. Whilst creating the disc i get the following error:
Failed to read the following file F:\ZZImg|09115XSP.swm (Error code: 020150-20-00000000).
Anyone know what this means, and how to fix this problem? I have a very basic knowledge of IT and haven't got a clue how to sort this out.
Any help would be greatly appreciated. Many thanks in advance.
Luke.

Hi mate
Yes, I know this error
It appears because of usage not fully compatible disks
I had the similar issue and could solve this using another DVD from another manufacturer.
Check this it will help your too..

Error when attempting to create recovery discs

Just bought a Satellite P875-S7200 this week and trying to create a recovery disc. when entering recovery in the search box on the start menu i see the "create recovery media" but get a message saying the file the shortcut is referring to is missing. how can this be? the laptop is brand new, not reconditioned. is my only option to purchase the recovery disc from Toshiba? i feel like i'm being scammed. any help or suggestions would be appreciated.

In the first place, if I had a brand new computer acting up, it would go back where I got it. However, this just might be a broken shortcut in the Start menu. Try this. Go to Computer/C: Drive/Program Files/Toshiba/Toshiba Recovery Media Creator/TRMCLcher.exe. Double click the .exe file to launch the creator. If you don't have that folder, I would definitely return it for an exchange.
C.B.
C.B.
Toshiba Sat. C75D-B7260 Win 8.1 64 Bit--Toshiba Sat. L775D-S7132 Win 7 HP SP1 64 Bit and Win 10 PRO Technical Preview--Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit

Question about swapping Hard-Drives/Creating Recovery Discs

I have a laptop, Toshiba Satellite C655-S5082, with Windows 7 Home Premium 64-Bit OEM Operating System already installed on it so it did NOT come with an Installation or Recovery disc.
My problem here is two-fold... First I would like to change the hardware on the PC by changing Hard-Drives from the one that came with the laptop to a large capacity one however since the laptop came with the Operating System already installed onto it I can not install it onto the new Hard-Drive (which for all further purposed we will call Hard-Drive B) now I thought that I could create the recovery discs using Toshiba's Recovery Media Center to create the 4 DVDs however I do not even know if this will help at all since Hard-Drive B does not have a recovery partition on it.
This however is where my second problem comes into play, when I try to create the recovery discs using the Recovery Media Center I insert the DVD and begin the burning process, however about 75% of the way through the first disc the program slows down and a window pops up asking me if I would like to open the disc with Windows Explorer as if it has just recognized the disc again, I exit out of this and it comes up a few minutes later with an error code of 020150-20-0000000 and a message stating it can not read a file located within the ZZImages directory and then crashes, freezes and I have to end the process via the Task Manager then eject the disc via Windows Explorer 'My Computer' link.
As you can see my problem is two fold so my questions to the Toshiba Support Team/Administration are...
1. If I insert the new HDD into the laptop and begin using the recovery discs created via the Recovery Media Center will it be able to install the OS to that HDD and allow the OEM Product Key to be used to verify the OS?
2. If I can do the above process how do I fix the Recovery Media Center application from crashing and effectively ruining my DVD's, so that I may create the proper recovery dics?
3. If I can't do the above process due to the Recovery Partitions not being located on that new Hard Drive is there a way to copy and or transfer that Recovery Partition to the new Hard Drive so that the recovery discs do work?
4. If neither of the above processes work will Toshiba be willing to send me a Windows 7 Home Premium 64-Bit OEM Installation disc via the mail or the .iso/.img file of the disc via e-mail so that I may burn them to a disc myself and install the OS onto the new Hard Drive?
I do have the appropriate Product ID/Product Key for the OEM OS as well as the Serial Number of the specific laptop itself. Please get back to me as soon as possible. Thank you!

Satellite C655-S5082
create the recovery discs ... comes up a few minutes later with an error code
This sometimes occurs because of the media. Try using a disc from a different source.
Follow the instructions in the section Creating recovery DVDs/media, which begins on p. 68 of the User's Guide.
Satellite C640/C650 Series User’s Guide
I do not even know if this will help at all since Hard-Drive B does not have a recovery partition on it
It doesn't make any difference what's on hard drive B. All of it will be replaced.
For this, see the section Restoring from recovery DVDs/media, which begins on p. 71 of the User's Guide. You want to recover to "out-of-box state."
After you have restored to the new hard disk, it will contain everything that the original had, including even all the recovery partitions. So you will even be able to burn recovery discs again from the new hard drive.
..the OEM Product Key
The version of Windows which is restored (not installed) to the new hard drive is pre-activated. You won't need to fool around with the product key.
..will Toshiba be willing to send me a Windows 7 Home Premium 64-Bit OEM Installation disc
If all else fails, you can always order recovery discs from Toshiba directly.
Order Toshiba Recovery Media
Your questions indicate that you do not understand the procedure above. If my explanation is insufficient, please feel free to ask for clarification.
questions to the Toshiba Support Team/Administration
One more thing. There are no Toshiba support folks here. We are all users just like you.
-Jerry

Error in creating recovery disc

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