Error in Database monitoring in Solution Manager Diagnostic

Hello All,
I'm facing issue in configuring Database monitoring for Java system (EP/PI) from Solution manager .
It could be configured from sol man diagnostic>Diagnostic System>Managed system>Database monitoring, iei'm unable to have java system in DBACOCKPIT system .
I can have connection as successful, but along with it i'm getting error as "Error in CL_DB6_SYS with return code ADBC error", for this issue, i got note # 1263152, i did applied this note, but still no success.
I'm having Sol man system, which is on EHP1 SP2 and rest other java systems are at PI 7.1 & EP 7.0, database is Oracle 10.2.0.4.
Please let me know, if anyone did face such kind of issue & solution for the same...
Thanks
Anand.

I could solve this problem....latest kernel on managing & managed system is thumb rule for this.

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We are currently on Solution Manager 7.1 SP6.
We currently have Sybase Unwired Platform system setup under managed system and
technical monitoring in Solution Manager. We have followed steps in note 1762741 but we are
receiving only high level alerts - sytem availability. No other alerts
are coming from any other SUP logs. Even though errors are in DB ,
server logs in SUP - we don't see any alerts.
All the Metrics are enabled. No errors in template.
Here's the example from SUP log files
E. 2013-03-06 14:09:12. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:12. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:14. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:28. <Main> [-10002] Consolidated database server or
ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server
not found (ODBC State = 08001, Native error code = -100)
E. 2013-03-06 14:09:28. <Main> [-10002] Consolidated database server or
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Any help would be appreciated
Thanks

Hi Jyoti,
Are all your extractor working like they should?
Have you considered setting up log file monitoring by creating custom metrics and alerts?
Maybe this could help you bypass the issue.
Regards,
David

System Monitoring with Solution Manager Ehp1

Hi,
I'm Tomas Piqueres, and I'm working in a VAR SAP with Solution Manager.
Recently, we installed Solution Manager Ehp1 and we are trying to configure it for System Monitoring. When I worked with Solution Manager SP17 I used to go to transaction RZ21 to add the system I wanted to monitoring and then put the SID and RFCs of the system.
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when I fill all the entries, I can see the RFCs used for the monitoring of the system. Those RFCs are set automatically:
<SID>_RZ20_COLLECT
<SID>_RZ20_ANALYZE
I can't edit those RFCs, so I have to create it manually. I check that RFCs destination works fine and both pass the authorization test, so when I try to save the system at transaction RZ21, I see the following errors:
<SID>_RZ20_COLLECT_123539Error when opening an RFC connection
Error during remote call of SAL_MS_GET_LOCAL_MS_INFO function: Error when opening an RFC connection
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Error during remote call of RFC1 function: Error when opening an RFC connection
I've been looking for information about those errors and how to monitoring with Solution Manager Ehp1, but I haven't found anything usefull.
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Thanks and regards,
Tomas.

Tomas,
I need to configure EWA from my Solman system and I completed the steps (defining and creation of RFC destinations to the target systems from my Solman system). I downloaded the lates ccmsagent file from the market place based my target system configurations.
Herewith attaching the logs while I'm trying to check the profile parameter.
tqaadm@saptqa01:/usr/sap/TQA/SYS/exe/run 5> sappfpar check pf=/usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
================================================================================
==   Checking profile:     /usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
================================================================================
***WARNING: Unexpected parameter: DIR_EPS =/usr/sap/trans/EPS/----
***WARNING: Unexpected parameter: SAPSECULIB =/usr/sap/TQA/SYS/exe/run/libsapsecu.o
***WARNING: Unexpected parameter: abap/buffersize_part1 =1200000
***WARNING: Unexpected parameter: auth/auth_number_in_userbuffer =5000
***WARNING: Unexpected parameter: dbs/io_buf_size =100000
***WARNING: Unexpected parameter: rsau/local/file =/usr/sap/TQA/DVEBMGS30/log/audit/audit_++++++++
***WARNING: Unexpected parameter: rsau/selector1/class =35
***WARNING: Unexpected parameter: rsau/selector1/severity =2
***WARNING: Unexpected parameter: rsdb/rclu/cachelimt =0
***ERROR: Size of shared memory pool 40 too small
================================================================
SOLUTIONS: (1) Locate shared memory segments outside of pool 40
               with parameters like: ipc/shm_psize_<key> =0
SOLUTION: Increase size of shared memory pool 40
          with parameter: ipc/shm_psize_40 =1472000000
Shared memory disposition overview
================================================================
Shared memory pools
Key:   10 Pool
            Size configured.....:   642000000 ( 612.3 MB)
            Size min. estimated.:   637597428 ( 608.1 MB)
            Advised Size........:   640000000 ( 610.4 MB)
Key:   40 Pool for database buffers
            Size configured.....: 1048000000 ( 999.4 MB)
            Size min. estimated.: 1468229308 (1400.2 MB)
            Advised Size........: 1472000000 (1403.8 MB)
Shared memories inside of pool 10
Key:        1 Size:        2500 (   0.0 MB) System administration
Key:        4 Size:      523648 (   0.5 MB) statistic area
Key:        7 Size:       14838 (   0.0 MB) Update task administration
Key:        8 Size:    67108964 ( 64.0 MB) Paging buffer
Key:        9 Size:   134217828 ( 128.0 MB) Roll buffer
Key:       11 Size:      500000 (   0.5 MB) Factory calender buffer
Key:       12 Size:     6000000 (   5.7 MB) TemSe Char-Code convert Buf.
Key:       13 Size:   200500000 ( 191.2 MB) Alert Area
Key:       16 Size:       22400 (   0.0 MB) Semaphore activity monitoring
Key:       17 Size:     2672386 (   2.5 MB) Roll administration
Key:       30 Size:       37888 (   0.0 MB) Taskhandler runtime admin.
Key:       31 Size:     4806000 (   4.6 MB) Dispatcher request queue
Key:       33 Size:    39936000 ( 38.1 MB) Table buffer, part.buffering
Key:       34 Size:    20480000 ( 19.5 MB) Enqueue table
Key:       51 Size:     3200000 (   3.1 MB) Extended memory admin.
Key:       52 Size:       40000 (   0.0 MB) Message Server buffer
Key:       54 Size:    20488192 ( 19.5 MB) Export/Import buffer
Key:       55 Size:        8192 (   0.0 MB) Spool local printer+joblist
Key:       57 Size:     1048576 (   1.0 MB) Profilparameter in shared mem
Key:       58 Size:        4096 (   0.0 MB) Enqueue ID for reset
Key:       62 Size:    85983232 ( 82.0 MB) Memory pipes
Shared memories inside of pool 40
Key:        2 Size:    31168040 ( 29.7 MB) Disp. administration tables
Key:        3 Size:   114048000 ( 108.8 MB) Disp. communication areas
Key:        6 Size: 1064960000 (1015.6 MB) ABAP program buffer
Key:       14 Size:    28600000 ( 27.3 MB) Presentation buffer
Key:       19 Size:    90000000 ( 85.8 MB) Table-buffer
Key:       42 Size:    13920992 ( 13.3 MB) DB TTAB buffer
Key:       43 Size:    43422392 ( 41.4 MB) DB FTAB buffer
Key:       44 Size:     8606392 (   8.2 MB) DB IREC buffer
Key:       45 Size:     6558392 (   6.3 MB) DB short nametab buffer
Key:       46 Size:       20480 (   0.0 MB) DB sync table
Key:       47 Size:    13313024 ( 12.7 MB) DB CUA buffer
Key:       48 Size:      300000 (   0.3 MB) Number range buffer
Key:       49 Size:     3309932 (   3.2 MB) Spool admin (SpoolWP+DiaWP)
Shared memories outside of pools
Key:       18 Size:     1792100 (   1.7 MB) Paging adminitration
Key:       41 Size:    25010000 ( 23.9 MB) DB statistics buffer
Key:       63 Size:      409600 (   0.4 MB) ICMAN shared memory
Key:       64 Size:     4202496 (   4.0 MB) Online Text Repository Buf.
Key:       65 Size:     4202496 (   4.0 MB) Export/Import Shared Memory
Key:     1002 Size:      400000 (   0.4 MB) Performance monitoring V01.0
Key: 58900130 Size:        4096 (   0.0 MB) SCSA area
Nr of operating system shared memory segments: 9
Shared memory resource requirements estimated
================================================================
Nr of shared memory descriptors required for
Extended Memory Management (unnamed mapped file).: 64
Total Nr of shared segments required.....:         73
System-imposed number of shared memories.:       1000
Shared memory segment size required min..: 1472000000 (1403.8 MB)
System-imposed maximum segment size......: 35184372088832 (33554432.0 MB)
Swap space requirements estimated
================================================
Shared memory....................: 2050.4 MB
..in pool 10 608.1 MB,   99% used
..in pool 40 999.4 MB, 140% used !!
..not in pool:   34.4 MB
Processes........................: 716.8 MB
Extended Memory .................: 8192.0 MB
Total, minimum requirement.......: 10959.2 MB
Process local heaps, worst case..: 1907.3 MB
Total, worst case requirement....: 12866.5 MB
Errors detected..................:    1
Warnings detected................:    9
After checking the profile parameter I tried to run sapccm4x in /run directory but got the below error and I'm not able tomove further.
Pls have a look at these two and let me know what could I do to proceed further.
tqaadm@saptqa01:/usr/sap/TQA/SYS/exe/run 5> sapccm4x -R pf=/usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
INFO: CCMS agent sapccm4x working directory is /usr/sap/TQA/DVEBMGS30/log/sapccm4x
INFO: CCMS agent sapccm4x config file is /usr/sap/TQA/DVEBMGS30/log/sapccm4x/csmconf
INFO: Central Monitoring System is [SMP]. (found in config file)
      additional CENTRAL system y/[n] ?   :
INFO: found ini file /usr/sap/TQA/DVEBMGS30/log/sapccm4x/sapccmsr.ini.
INFO:
      CCMS version 20040229, 64 bit, multithreaded, Non-Unicode
      compiled at   Jun 28 2010
      systemid      324 (IBM RS/6000 with AIX)
      relno         6400
      patch text    patch collection 2010/1, OSS note 1304480
      patchno       335
INFO Runtime:
      running on    saptqa01 AIX 3 5 00069A8FD600
      running with profile   /usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
INFO profile parameters:
      alert/MONI_SEGM_SIZE = 200000000
      alert/TRACE          = 1
      SAPSYSTEM            = 30
      SAPSYSTEMNAME        = TQA
      SAPLOCALHOST         = saptqa01
      DIR_CCMS             = /usr/sap/ccms
      DIR_LOGGING          = /usr/sap/TQA/DVEBMGS30/log
      DIR_PERF             = /usr/sap/tmp
INFO:
      pid           4165682
INFO: Attached to Shared Memory Key 13 (size 200141728) in pool 10
INFO: Connected to Monitoring Segment [CCMS Monitoring Segment for application server saptqa01_TQA_30, created with version CCMS version 20040229, 64 bit single threaded, compiled at Oct 3 2008, kernel 6400_20020600_254, platform 324 (IBM RS/6000 with AIX)]
        segment status     ENABLED
        segment started at Tue Sep 14 09:35:56 2010
        segment version    20040229
ERROR: Shared Memory misconfiguration ==> can not monitor SAP application server saptqa01_TQA_30
       Dispatcher Admin Shared Memory (Key 01) and CCMS Shared Memory (Key 13) both in pool 10.
       Please change configuration with profile parameters
           ipc/shm_psize_01 = -<different pool nr>
       xor
           ipc/shm_psize_13 = -<different pool nr>
EXITING with code 1

Error - Update Product Data in Solution Manager

Hello,
We are currently downloading the Enhancement Package 4 in SOLMAN via Maintenance Optimizer, however, after choosing the Technical Usages in step 2.1, it shows an error in step 2.2 (Select OS/DB Dependent Files):
Error : Update Product Data in Solution Manager
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Any information is highly appreciated. Thank you.

Hi Jaypee,
Check guide How-To Install EHP4- A practical guide. Solution of this problem is documented there. you can download it from http://service.sap.com/erp-ehp
Extract from this guide for this problem:
Make sure that you update the product data in SAP Solution Manager. This is described in SAP Note 1277035 which is referenced from the collective SAP Note 1122966. If you do not update the product data, you might get an error message after the stack calculation. The message text explains the problem in more detail.
Thanks
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Basic Strategy / Best Practices for System Monitoring with Solution Manager

I am very new to SAP and the Basis group at my company. I will be working on a project to identify the best practices of System and Service level monitoring using Solution Manager. I have read a good amount about SAP Solution Manager and the concept of monitoring but need to begin mapping out a monitoring strategy.
We currently utilize the RZ20 transaction and basic CCMS monitors such as watching for update errors, availability, short dumps, etc.. What else should be monitored in order to proactively find possible issues. Are there any best practices you all have found when implimenting Monitoring for new solutions added to the SAP landscape.... what are common things we would want to monitor over say ERP, CRM, SRM, etc?
Thanks in advance for any comments or suggestions!

Hi Mike,
Did you try the following link ?
If not, it may be useful to some extent:
http://service.sap.com/bestpractices
---> Cross-Industry Packages ---> Best Practices for Solution Management
You have quite a few documents there - those on BPM may also cover Solution Monitoring aspects.
Best regards,
Srini
Edited by: Srinivasan Radhakrishnan on Jul 7, 2008 7:02 PM

Relationship between Solution Manager Diagnostic and CCMS

We are just now looking at Solution Manager Diagnostics and central monitoring in Solution Manager. One thing we are not clear on, and haven't seen anything definitive on, is the relationship between these and CCMS.
Any insight or link to documentation would be greatly appreciated.
Thanks!
Jeff Henke

Solution Manager Diagnostics is a diagnostic tool, not a real-time monitoring and alerting tool. CCMS is for real-time monitoring and alerting, and SMD does in fact get data from your CCMS agents, as well as from saposcol and Wily Introscope.
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Please refer note 826671. URL, https://service.sap.com/diagnostics gives you all the information about it.
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System Monitoring in Solution Manager 4.0

Hi all,
I want to set up system monitoring for landscape BW, ECC and SCM systems using Solution Manager 4.0 and am new to Sol Man.
So could anyone please help me with the steps.
Thanks in advance,
Sandeep.

Sandeep,
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3. Make sure the Solution Manager has the latest support packages applied.
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Weblogs Related to Solution Manager
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Error with CTC users at Solution Manager 7.1

Error during Inital Setup at Solution Manager 7.1
hello SAP Experts,
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I filled host, port and password, status of SLD server is green, then I clicked button 'Configure SLD Data Supplier...' I have get new window, to fill in passwords and options.
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After I click button 'next' an error occurred:
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All steps before the an error are finished sucessfully.
I looking for information at Google and SAP notes but can not find anything.
Please send any advices,
Best regards
SAPFan

Hello,
Please check my last reply to this very same issue in message:
RFC No Authority error
Best regards,
Guilherme

EP Monitoring in Solution Manager

Dear Experts,
I would like to create a monitoring system using our solution manager. Therefore i would like to know the ways of doing it. I also would like to know what can be monitored in Solution manager for EP(enterprise portal). If possible i would like to monitor from Server to Application level, meaning to say i would like to know all the components that can be monitored using SolMan such as CPU utilization , disk space availability and from application point of view, i would like to view /receive alert that can show number user locked in EP an so on.
Our EP is running on version 7.0 and on SP15.
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Ramesh

Hello Ramesh,
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Monitoring with the SAP Solution Manager
http://help.sap.com/saphelp_nw04/helpdata/en/1a/40f83ee0e66856e10000000a114084/frameset.htm
SAP How-to Guides
https://www.sdn.sap.com/irj/sdn/howtoguides#section4
SAP NetWeaver 7.0
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Edited by: Satish Arram on Oct 8, 2008 5:49 PM

Where do I set the polling frequency for Technical monitoring in Solution Manager 7.1 SP10 ??

Hi All,
I am customizing my technical monitoring templates and would like to know :
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2. Is it like each time our threshold is breached, it will send an alert irrespective of polling frequency ??
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Hi Javier,
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Roland

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Hi,
I am facing an issue in our Test landscape. One of our team member uninstalled solman system which was connected to all other system. CHarms was partly configured in it, so other technical team used to reach to solman for creating TR# and also release the TR from Solman. Now that the system was removed abruptly we are facing this issue and I have checked few things as below:
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Ashish

Hi
The issue is now resolved, this is how I did it.
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2) Filled the "Deactivate Project Lock" field with "X" then clicked EXECUTE.
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Ashish

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Hi
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Prince Jose

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I want the model question for the E2E 100(End to End Solution Manager Diagnostic). I need to apper in the certification. Can anybody provide me the model question for this certification or need a guidence for the preparation.............
very thankful to you.
regards,
shanti

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Error in Database monitoring in Solution Manager Diagnostic

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