Error in EPMA Server service and not starting.

Hello Gurus,
We are using Hyperion 11.1.2.1 and DB is SQL 2008;
Till yesterday all the services are running fine but suddenly we are facing below error; other services are starting but EPMA service is not starting and throwing error.
Service cannot be started. Hyperion.DimensionServer.Interface.Exceptions.EPMAServiceException: Cannot initialize the Session Manager. --->
Hyperion.CommonServices.Exceptions.DataAccessLayerException: To run the Dimension Server, both ALLOW_SNAPSHOT_ISOLATION and READ_COMMITTED_SNAPSHOT database settings must be set to 'ON'. Their values are currently 'OFF' and 'OFF' respectively.
Please consult the product documentation for details.
at Hyperion.DataAccessLayerCore.DataAccessLayer..ctor(NameValueCollection settings, String tablePrefix, String baseNamespace, String schemaVersion, Boolean onlyLoadKnownTables)
at Hyperion.DataAccessLayerCore.DataAccessLayer..ctor(NameValueCollection settings, String tablePrefix, String baseNamespace, String schemaVersion)
at
Thanks,
VA

Hello Mady,
We are using EPMA applications and Classic applications; unfortunately we haven't taken any backup's of these applications.
I heard from some one that by performing EPMA re-configuration there is a chance of loosing the applications. Only Classic applications can be restored.
Please let me know if my understanding is wrong and kindly suggest the next steps to restore the applications.
Currently we are able to login only to Shared Services only; we can login to Workspace/planning but unable to access the applications.
Thanks for your help in advance!
Thanks,
VA

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EPMA server service is not starting

Hi All,
I'm unable to open dimension library,calc manager because EPMA server service is not starting.When trying to start the service EPMA Administration Server Service I'm getting the following error-"The Hyperion EPMA Server service on Local Computer started and then stopped.Some services stop automatically if they are not in use by other services or programs"
And while opening the Dimension library in EPMA I'm getting the following error-"No connection could be made because the target machine actively refused it 127.0.0.1:5251
Code:
com.hyperion.awb.web.common.DimensionServiceException
Description:An error occured processing the results from the server.
Actor:none
Kindly ley me know what could be the issue and how I can resolve it.
Thanks

Hi,
When you try to start the service, you will get this error.
So, please look into the Windows Event viewer for the Error meassage.
You can look into the DimensionServer.log and DimensionServer-err.log file for the error msg which vivek suggested you.
path for error logs: C:\Oracle\Middleware\user_projects\epmsystem1\diagnostics\logs\epma
Regards,
mady

CF8 Application Server Service Will NOT Start

I ran into this error:
java.lang.OutOfMemoryError: Java heap space
and after researching it it seemed that I should up the max heap size on the Java/JVM page, so I increased my max heap size to 1044MB from 512, via the CF Administrator, I also added maxPermSize= 256m. Then I restarted the server, but the Application Server service will not start.
I opened home/runtim/bin/jvm.config and set the heap size to 1024, restart, service still wont start.
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Set the entire java.args equal to: -server -Xmx256m -Dsun.io.useCanonCaches=false -xx:MaxPermsize=128m -XX:+UseParallelGC -Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib -Dcoldfusion.classPath={application.home}/../lib/updates,{application.home}/../lib,{appli cation.home}/../gateway/lib/,{application.home}/../wwwroot/WEB-INF/flex/jars,{application. home}/../wwwroot/WEB-INF/cfform/jars
Restarted, still the services will not start.
Does anyone have any ideas?
The error I get when trying to start the services is:
Windows could not start the ColdFusion 8 Application Server on Local Computer. For more information, review the System Even Log. If this is a non-Microsoft service, contact the service vendor, and refore to service-specific error code 2.
Thanks!

Once you have ColdFusion running again this will bring you back to your initial problem:
java.lang.OutOfMemoryError: Java heap space
Suggest take a copy of your working JVM.CONFIG (so you have a backup) then add some debugging to the JVM Arguments eg:
# Arguments to VM
java.args=-server -Xmx512m -Dsun.io.useCanonCaches=false -XX:MaxPermSize=192m -XX:+UseParallelGC -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:+PrintHeapAtGC -verbose:gc -Xloggc:cfjvmGC.log -Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib -Dcoldfusion.classPath={application.home}/../lib/updates,{application.home}/../lib,{appli cation.home}/../gateway/lib/,{application.home}/../wwwroot/WEB-INF/flex/jars,{application. home}/../wwwroot/WEB-INF/cfform/jars
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HTH, Carl.

Server service does not start, error 1075

"Could not start the Server service on Local Computer - Error 1075: The dependency service does not exist or has been marked for deletion"
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Srv]
"Type"=dword:00000002
"Start"=dword:00000003
"ErrorControl"=dword:00000001
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00,73,00,00,00
"DisplayName"="Srv"
"Group"="Network"
"Description"="Srv"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Srv\Security]
"Security"=hex:01,00,14,80,b8,00,00,00,c4,00,00,00,14,00,00,00,30,00,00,00,02,\
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01,01,00,00,00,00,00,05,12,00,00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Srv\Enum]
"0"="Root\\LEGACY_SRV\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT]
"Type"=dword:00000001
"Start"=dword:00000001
"ErrorControl"=dword:00000001
"Tag"=dword:00000005
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters]
"NbProvider"="_tcp"
"NameServerPort"=dword:00000089
"CacheTimeout"=dword:000927c0
"BcastNameQueryCount"=dword:00000003
"BcastQueryTimeout"=dword:000002ee
"NameSrvQueryCount"=dword:00000003
"NameSrvQueryTimeout"=dword:000005dc
"Size/Small/Medium/Large"=dword:00000001
"SessionKeepAlive"=dword:0036ee80
"TransportBindName"="\\Device\\"
"EnableLMHOSTS"=dword:00000001
"EnableProxy"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\Interfaces]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\Interfaces\Tcpip_{848835F4-37AA-42D9-A4E1-4AF2CDD01750}]
"NameServerList"=hex(7):00,00,00,00
"RASFlags"=dword:00000001
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\Interfaces\Tcpip_{C691C0B5-085A-45AA-96B5-5AC6D3755639}]
"NameServerList"=hex(7):00,00
"NetbiosOptions"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\Interfaces\Tcpip_{E834B4A8-771F-417B-83F9-9992B8ACACEB}]
"NameServerList"=hex(7):00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\Interfaces\Tcpip_{EB3D61AB-C0C8-4855-A7E8-BF88263720A1}]
"NameServerList"=hex(7):00,00
"NetbiosOptions"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Security]
"Security"=hex:01,00,14,80,e8,00,00,00,f4,00,00,00,14,00,00,00,30,00,00,00,02,\
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Enum]
"0"="Root\\LEGACY_NETBT\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
c:\windows\system32\drivers
srv.sys
5.2.3790.4832 (srv03_sp2_gdr.110217-0526)
mrxsmb.sys
5.2.3790.4883 (srv03_sp2_gdr.110706-0334)
rdbss.sys
5.2.3790.4671 (srv03_sp2_gdr.100224-1541)

Hi jenhwa,
Please run
sfc /scannow command to scan all protected system files. Any find?
In addition, please type
Regedit in RUN to open Registry Editor, then follow the path:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer
Please right-click the
DependOnService entry, and then click "Modify...".
In the Value data box, please check if just has
SamSSand
Srv services.
In addition, please check the System event log if find relevant errors.
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

EPMA Server service cann't started

Hi,
EPMA Server service cannot started on Win Server 2008 64bit. I configued EPM 11.1.2.2 via SQL Server 2008 R2.
I copied logs on windows event logs.
Have anybody any suggesstion?
Hyperion EPM Dimension Server Service Log
Service cannot be started. Hyperion.DimensionServer.Interface.Exceptions.EPMAServiceException: Cannot initialize the Session Manager. ---> Hyperion.CommonServices.Exceptions.SessionManagerException: Session Manager could not start because database connectivity could not be established. ---> System.Data.SqlClient.SqlException: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: TCP Provider, error: 0 - No connection could be made because the target machine actively refused it.)
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
--- End of inner exception stack trace ---
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
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EPMA Server Service Log
[EPMA Server Startup] ERROR SVR_ERR_PROCESSMGR_CANT_INIT_SESSIONMGR:Cannot initialize the Session Manager.Hyperion.DimensionServer.Interface.Exceptions.EPMAServiceException: Cannot initialize the Session Manager. ---> Hyperion.CommonServices.Exceptions.SessionManagerException: Session Manager could not start because database connectivity could not be established. ---> System.Data.SqlClient.SqlException: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: TCP Provider, error: 0 - No connection could be made because the target machine actively refused it.)
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
--- End of inner exception stack trace ---
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
at Hyperion.DimensionServer.SessionManager.SessionManager.Initialize(String configFileName, Boolean restorePastInstanceSessions, Boolean enableCaching)
--- End of inner exception stack trace ---
at Hyperion.DimensionServer.Service.Main.InitializeSessionManager()
at Hyperion.DimensionServer.Service.Main.Start()

Sravan Ganti wrote:
In the evnt viwer i can also see another error for the process manager service
Service cannot be started. Hyperion.DimensionServer.ProcessManager.Interface.ProcessManagerException: Cannot initialize the Session Manager. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 192.168.211.1:5255Have a read of the following doc in Oracle support to see if it helps - "EPMA Process Manager Service Not Starting [ID 1321419.1]"
Cheers
John
http://john-goodwin.blogspot.com/

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please suggest me how to approch to this problem.
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open
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Regards
Clas

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Keywords: Classic
User: N/A
Computer: hyperionepm
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7011</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-09-03T07:46:12.612304600Z" />
<EventRecordID>70587</EventRecordID>
<Correlation />
<Execution ProcessID="440" ThreadID="16540" />
<Channel>System</Channel>
<Computer>hyperionepm</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">Parallels Tools Service</Data>
</EventData>
</Event>

JMS Internal Error at Server Client Adapter!JMS Service is not started

Hi
Can any one tell me how to trouble shoot for following errors:
Failed to Create Connection! Reason: Response from the server could not be reached.
JMS Internal Error at Server Client Adapter!JMS Service is not started
The following hosts could not be reached 143:223:221:10:50310
We are trying to send the request from SONICMQ JMS to R/3 and trying to post the response to Sonic Queue. but we are facing some problems for JMS adapter .
but in JMS sender and receiver adapter i gave different IP and port for listen the SONIC queue. why it is showing in different IP here? this message got from logviewer.
regards
Rambarki...

Rambarki,
What is the error displayed on the Adapter Monitoring pages?
Generally the correct error descriptions for connectivity issues are found on adapter monitoring UI than any other.
Other possible reasons could be :
<i>JMS Service is not started
The following hosts could not be reached 143:223:221:10:50310</i> This might be issue with your network settings i.e. XI server is unable to reach the specified IP on specified port.
Regards,
Amol

After change port for TCPIP PORT for default SQL Server instance (MSSQLSERVER), sql service and sql agent service did not started again

Hi
-when i install default instance MSSQLSERVER i added a domain account as a service account,
- when i change port for TCPIP PORT , and after sql service and sql agent service did not started again.
it thrown error
The SQL Server (MSSQLSERVER) service failed to start due to the following error:
The service did not start due to a logon failure.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
but when i add domain\sqservice account in administrators group these services started,
1) here why this change behavior happened
2i changed the port 1500
adil

HI
the sql instance service is running with domain/sqlservice account ,
- i stopped the sql service service
- when i start it not started again and i found below error message
Domain and account: MOJPORTAL\spsqlservice
This service account does not have the required user right "Log on as a service."
User Action
Assign "Log on as a service" to the service account on this computer. You can use Local Security Settings (Secpol.msc) to do this.
If this computer is a node in a cluster, check that this user right is assigned to the Cluster service account on all nodes in the cluster.
If you have already assigned this user right to the service account, and the user right appears to be removed,
check with your domain administrator to find out if a Group Policy object associated with this node might be removing the right.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7041</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2015-04-24T17:12:58.326973300Z" />
<EventRecordID>2177</EventRecordID>
<Correlation />
<Execution ProcessID="520" ThreadID="4044" />
<Channel>System</Channel>
<Computer>PORTALSQL1.mojportal.com</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">MSSQL$xSQL</Data>
<Data Name="param2">xxxL\spsqlservice</Data>
</EventData>
</Event>
adil

Error message saying this device cannot be used because Apple mobile device service is not started. What does this mean and how do I start service....had these devices for over a year now??

When I tried to sync my iphone 4 and ipad in iturnes, an error message popped up saying this device cannot be used because Apple Mobile Device service is not started! What does that mean and how do I start service? I've had these devices for over a year and update and sync regularly and have never seen this message before!

I got that message yesterday. I'm new at this so don't know if this is the correct solution but it worked for me. I reset my iPod by holding the 2 buttons down until the apple appears AND I restarted my computer. After that everything worked.

I just tried to connect and sync my iTouch (4G) to iTunes and I got an error message that said :This iPod can'be used because Apple Mobile Device service is not started". I tried searching my PC for the program and no luck. Any suggestions?

I just tried to connect and sync my iTouch 4G to iTunes and got this error message: " This iPod can't be used because Apple Mobile Device service is not started". I just did the upgrade fo Safari and iCloud. Any suggestions?
Thanks!
Dan Farrell

I corrected the link in the previous post you responded to, but here is the correct link again.
http://support.apple.com/kb/ts1567
B-rockt

I plug my i-phone 3gs into i-tunes on my laptop and get this error: This -iPhone cannot be used because the Apple Mobile Device service is not started

I plug my I-Phone 3gs into iTunes on my laptop and this error comes up : :This iPhone cannot be used because the Apple Mobile Device service is not started". Its doing this on my phone and my wives, both 3gs's. Is there a setting in i-tunes somewhere? I just finally got I-tunes downloaded on my computer after a corrupt file problem

See http://support.apple.com/kb/TS1567.

After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

Please follow this article:
http://support.apple.com/kb/TS1567
it should help
let me know

Bought my wife an iphone for xmas. when i connect to itunes i get an error message saying apple mobile device service is not started. my iphone and kids apple devices all work fine. set wife up on a seperate account. whats the deal?

Bought wife an iPhne 4s for xmas. when i connect to itunes i get a message that says iPhone cannot be used because the Apple moible device service is not started. my iPhone and kids apple devices work fine but are on a seperate account. whats the deal?

Not sure why only one particular phone is having this problem but this article will help you check and restart it if it's in fact not started: http://support.apple.com/kb/ts1567. Even if it is running, suggest you stop and restart it.

Error in EPMA Server service and not starting.

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