Error in Essbase shutdown

Hi all!!
i have a problem whit essbase server. please helpe me.
is this error in event view;
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 6/8/2010
Time: 01:00:13
User: N/A
Computer: VM-HYPERION
Description:
Application popup: ESSSVR.EXE - Application Error : The instruction at "0x7c82a774" referenced memory at "0xffffffff". The memory could not be "read".
Click on OK to terminate the program
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
PS. This server is new...
Xeon E5530
4Gb Ram
Tks.

This is in wrong Forum, please post it in Essbase Forum for better response:
Essbase
By the way is this repeatable error or one time?

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