Error in fax out

Hi All,
While processing purchase orders, the fax output is going into following error log.
SX_OBJECT_CONVERT_OTF_PRT conversion from OTF to PS: termination in
C_RSPO_PROCESS DIALOG, return code 1
SX_FORMAT_CONVERT conversion from OTF to PS: termination in SX_OBJECT_CONVERT----S_PRT, return code
SX_GENERATE_NDR message cannot be processed as it cannot be converted.
Is this issue with the printer or the paper that is being used. This is related to some settings.
Info regarding this will be really helpful.
Thanking in Advance.
Regards,
Shahu

This was issue with the test environment....

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M1212nfMFP- canot received Fax and fax out

the fax not able to send or received fax.
when i try to fax out there is tone, but the receiving party also connecting then it drop off.
when incoming fax coming in we hear the tone but never a sucess fax in
i try to do the service fax status check, everything is pass.
not too sure which part of the set up when wrong, please assist
thank you

Hi @ivay ,
I understand that you are having issues sending and receiving faxes, but the fax test passed everything. I would like to help you resolve this issue.
Check these fax settings on the printer:
Go to setup, (wrench) fax setup menu,OK, fax receive setup, OK, private receive, OK, turn if off.
Go to setup, (wrench) fax setup menu,OK, all faxes, OK, error correction, OK, turn it off.
Go to setup, (wrench) fax setup menu,OK, all faxes, OK, fax speed, set it to medium.
Go to setup, (wrench) fax functions, clear saved faxes, OK to clear.
Go to setup, (wrench) fax setup, OK, fax receive setup, OK, answer mode, OK, make sure it is set to Auto.
Test the fax now.
If you are still having issues then go through the steps in this document. Cannot Send or Receive Faxes.
Please provide the following information so I can assist you better.
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using the 2 wire fax cable?
Do you have distinctive ring set up on the line?
Is there any voice mail set up?
Do you have a answering machine? (Where is it connected to?)
Where is the fax cable connected to? (modem, wall jack)
Is there a phone also connected the printer?
Are you using a filter?
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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TCP active open: Failed connect() Error: Connection timed out SMTP

Hi,
Messaging server version is,
./imsimta version
Sun Java(tm) System Messaging Server 6.2-6.01 (built Apr 3 2006)
libimta.so 6.2-6.01 (built 11:20:35, Apr 3 2006)
SunOS bglbbmr1-a-fixed 5.9 Generic_118558-28 sun4u sparc SUNW,Sun-Fire-V440
17-Dec-2008 10:47:40.08 1730.8e.741
tcp_local Q 4 [email protected] rfc822;[email protected] [email protected] /mta/queue/queue/tcp_local/013/ZUg0i1t9I0ZG~.00 <[email protected]>; TCP active open: Failed connect() Error: Connection timed out SMTP/xyz.my-domain.in
I have been getting this above error on my mail server from last
4-5 days. I am getting complaints from end users that the users can't
send any mails using Outlook but I did check with my test user I can
send mail by using webmail.
The Failed MX lookup Errors also getting in my logs the error detail given bellow.
17-Dec-2008 10:47:39.65 1730.91.737
tcp_local - Y TCP|0.0.0.0||209.85.143.114|25 SMTP/airtelmail.in/aspmx.l.google.com
17-Dec-2008 10:47:39.92 1754.41.255
tcp_notify - Y SMTP/infomedia18.in/infomedia18.in
17-Dec-2008 10:47:39.92 1754.41.256
tcp_notify Q 7 rfc822;[email protected] [email protected] /mta/queue/queue/tcp_notify/017/ZXg0i1t3U_ZoD.00 <[email protected]>; Failed MX lookup; try again later
17-Dec-2008 10:47:39.94 1754.41.257
tcp_notify Q 6 rfc822;[email protected] [email protected] /mta/queue/queue/tcp_notify/010/ZXg0i1t3U_ZoF.00 <0KBZ003MRGU7MQ30@my-domain> Failed MX lookup; try again later
I tried stopping and starting msg service using stop-msg and start-msg to sort out this above problem but no result. :(
When I do check the tcp_local queue it has been growing every day as well the tcp_notification queue also.
/opt/SUNWmsgsr/sbin/imsimta qm su
Messages
Channel Queued Size (Kb) Oldest
tcp_notify 10741 1080610.61 16 Dec, 00:59:24
tcp_local 8334 733849.31 15 Dec, 00:19:00
tcp_lmtpcn 0 0.00
tcp_be 0 0.00
reprocess 0 0.00
process 0 0.00
conversion 0 0.00
Totals 19075 1814459.92
This queues are increasing day by day.
One more thing is that I cant see a service/channel called CONVERSION running on my server when i do use this command.
ps -aef | grep conversion
root 6144 6000 0 11:14:28 pts/1 0:00 grep conversion
When i try to start it using imsimta qm utility, output shows as
qm.maint>; start conversion
QM-I-STARTED, channel was not stopped
qm.maint>;
Later I stopped and started conversion channel
qm.maint>; stop conversion
QM-I-STOPPED, channel stopped
qm.maint>; start conversion
QM-I-STARTED, channel started
qm.maint>;
I can see that on other servers the conversion channel is running and few msges are in queue. I do have other servers which running the same messaging server. But I am not getting why don't on this server. Where both servers having the same configuration.
Please, help me to sort out this issue.
Thanks in advance....
BSK

Thanks Mr. Shane,
The server which is running conversion channel.
ps -eaf|grep conversion
mailserv 16824 8472 3 17:08:11 ? 0:48 /opt/SUNWmsgsr/lib/conversion
mailserv 28728 8472 0 17:17:30 ? 0:00 /opt/SUNWmsgsr/lib/conversion
root 1057 26387 0 17:18:12 pts/1 0:00 grep conversion
more /opt/SUNWmsgsr/config/conversions
in-channel=*; in-type=application; in-subtype=*; in-disposition=*;
parameter-symbol-0=NAME; parameter-copy-0=*;
dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
message-header-file=2; original-header-file=1;
override-header-file=1; override-option-file=1;
command="/opt/SUNWmsgsr/private/virusscan.sh"
in-channel=*; in-type=x-zip-compressed; in-subtype=*; in-disposition=*;
parameter-symbol-0=NAME; parameter-copy-0=*;
dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
message-header-file=2; original-header-file=1;
override-header-file=1; override-option-file=1;
command="/opt/SUNWmsgsr/private/virusscan.sh"
in-channel=*; in-type=image; in-subtype=*; in-disposition=*;
parameter-symbol-0=NAME; parameter-copy-0=*;
dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
message-header-file=2; original-header-file=1;
override-header-file=1; override-option-file=1;
command="/opt/SUNWmsgsr/private/virusscan.sh"
in-channel=*; in-type=audio; in-subtype=*; in-disposition=*;
parameter-symbol-0=NAME; parameter-copy-0=*;
dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
message-header-file=2; original-header-file=1;
override-header-file=1; override-option-file=1;
command="/opt/SUNWmsgsr/private/virusscan.sh"
in-channel=*; in-type=video; in-subtype=*; in-disposition=*;
parameter-symbol-0=NAME; parameter-copy-0=*;
dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
message-header-file=2; original-header-file=1;
override-header-file=1; override-option-file=1;
command="/opt/SUNWmsgsr/private/virusscan.sh"
Following entry from /opt/SUNWmsgsr/lib/config-templates/imta_tailor
IMTA_CONVERSION_FILE=<msg.RootPathUNIX>/config/conversions
The server which doesnt show running conversion channel
#more /opt/SUNWmsgsr/config/conversions
!in-channel=*; in-type=*; in-subtype=*; in-disposition=*;
! parameter-symbol-0=NAME; parameter-copy-0=*;
! dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
! message-header-file=2; original-header-file=1;
! override-header-file=1; override-option-file=1;
! command="/opt/SUNWmsgsr/private/virusscan.sh"
in-channel=*; in-type=application; in-subtype=*; in-disposition=*;
parameter-symbol-0=NAME; parameter-copy-0=*;
dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
message-header-file=2; original-header-file=1;
override-header-file=1; override-option-file=1;
command="/opt/SUNWmsgsr/private/virusscan.sh"
in-channel=*; in-type=x-zip-compressed; in-subtype=*; in-disposition=*;
parameter-symbol-0=NAME; parameter-copy-0=*;
dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
message-header-file=2; original-header-file=1;
override-header-file=1; override-option-file=1;
command="/opt/SUNWmsgsr/private/virusscan.sh"
in-channel=*; in-type=image; in-subtype=*; in-disposition=*;
parameter-symbol-0=NAME; parameter-copy-0=*;
dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
message-header-file=2; original-header-file=1;
override-header-file=1; override-option-file=1;
command="/opt/SUNWmsgsr/private/virusscan.sh"
in-channel=*; in-type=audio; in-subtype=*; in-disposition=*;
parameter-symbol-0=NAME; parameter-copy-0=*;
dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
message-header-file=2; original-header-file=1;
override-header-file=1; override-option-file=1;
command="/opt/SUNWmsgsr/private/virusscan.sh"
in-channel=*; in-type=video; in-subtype=*; in-disposition=*;
parameter-symbol-0=NAME; parameter-copy-0=*;
dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
message-header-file=2; original-header-file=1;
override-header-file=1; override-option-file=1;
command="/opt/SUNWmsgsr/private/virusscan.sh"
Following entry from /opt/SUNWmsgsr/lib/config-templates/imta_tailor
IMTA_CONVERSION_FILE=<msg.RootPathUNIX>/config/conversions
Is this above information u r asking?
As u wrote erlier, the conversion channel works some times and some times doesn't work.
Thanks lot...
BSKADAM

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Message was edited by:
Rob van Wijk
Way too slow ...

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