Error in file filename : Database Connector Error
Dears,
I face a problem from several days with one of my deployed reports to CMS.
The problem is the same reports run for some users and other users keeps to give them this error:
Error in file <filename>: Database Connector Error
Note: there is no filteration or any condition on users name and data resulted from this report is one for all users.
I tried everything, even i remove all objects from the report and keep only page headers it works.
But, if i readded any field from my DB object in crystal report the error appears again.
Please help, Thanks in advance.
Hello,
You are using the original release of Cr XI R2. This has likely been fixed after applying all Service Packs and Fix Packs.
You should update the BOE Servers also so before doing so please check with the BOE Administrator.
To get the BOE patches you have to log into Service Market Place. To get CR patches make sure you have your keycode saved and available.
Uninstall CR using the Add/Remove Programs in Control Panel and then use the Full version of CR XI R2 Service Pack 4 and you can then apply SP 6, if it requires SP 5 first please do so:
https://smpdl.sap-ag.de/~sapidp/012002523100011802732008E/crxir2_sp4_full_build.exe
https://smpdl.sap-ag.de/~sapidp/012002523100013876392008E/crxir2win_sp5.exe
https://smpdl.sap-ag.de/~sapidp/012002523100015859952009E/crxir2win_sp6.exe
We do recommend that BOE and CR be on the same patch level.
Thank you
Don
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Title: Inv Count Cars
Document Type: Crystal Report
Status Failed
External Destination: None
Owner: ABC~400/GSMITH
Server Used: ABSAP02.CrystalReportsJobServer
PID: 11240
Folder Path: Reports/
Remote Instance: No
Creation Time: 1/09/2011 14:59
Expiry: 1/09/2021 14:59
Start Time: 1/09/2011 14:59
End Time: 1/09/2011 14:59
Printer: None
Formats: Crystal Reports
Parameters: null; chrysler
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6. checked working dev report on production environment, failed
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13. checked new SIA with new Job Server, still same thing, failed
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15. SAP note raised (0000724225 2011)
16. BOBI Server Trace files nothing obvious
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Database connector error:Unexpected when connecting to salesforce in CR2008
ISSUE:: Unable to connect to salesforce in CR2008 as when he tries to select the table in the Database expert he gets an error 'Database connector error: Unexpected' however he is able to connect to salesforce and then select the tables using CR XI R2
Observed Behavior:
- The customer is able to connect to salesforce and then select the tables in CR XI R2 however when he tries to select the table through CR 2008 he gets an error 'Database connector error: Unexpected'.
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Expected Behavior:
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Steps to reproduce:
- Open Crystal Reports 2008 and then connect to salesforce with the credentials provided by the user i.e.
test.nussbaumer @cit.com.test
crystal2008
token: LxYbugxsVmGpRL1QOVIC2q0e '
This gives an error:
'Logon failed. Details: Unexpected Error; nested exception is java.net.UnknownHostException: www.salesforce.com
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test.nussbaumer @cit.com.test
crystal2008
token: LxYbugxsVmGpRL1QOVIC2q0e
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- He set up a new computer with only JDK 1.4 on it, using Windows XP Professional and received the same error. His comments:
( I don't believe that this has anything to do with the JDK version, but rather with the size of the metadata in SFDC. If I login as the administrator, I receive the error in CR2008. However, as mentioned before, if I login as a standard user I am able to use CR2008.)
We tried resetting the User Security token by follwoing the below steps(A security token is not needed for login as I am using a trusted network by SFDC):
Steps for Resetting a User Security Token:
1.) To reset your security token, click Setup | My Personal Information | Reset Security Token, and click the Reset Security Token button. The new security token is sent via email to the email address on your Salesforce user record.
2.) You will need to login by entering your username and then your password + security token (without the +).
- Modified the CRConfig.XML file for the proxy server settings and then tried connecting to pull up the tables however still gave the same error.
Configuration:
Windows XP Professional 5.1.2600 SP2 Build 2600
CRXIR2 - 11.5.9.1076
CR2008 - 12.0.0.683
J2SE Development Kit 1.5.0.60
He is using JDK 1.6 (file: jre1.6.0_05). He tried installing JDK 1.4 and pointing to the file: jre1.4.2_17 but had no success.
Version 3 of the Crystal Reports for Salesforce.com driver
Sandbox environment
Edited by: Komal Prasad on Jun 26, 2008 5:28 PM
Edited by: Komal Prasad on Jun 26, 2008 5:29 PMPlease re-post if this is still an issue to the OnDemand Forum or purchase a case and have a dedicated support engineer work with you directly
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ReportClientDocument throws - Unexpected database connector error
Hi,
We are getting a weird exception in Websphere 6.1 server when we try to open a crystal report using ReportClientDocument object. It is throwing an unexpected database connector error when we try to change the datasource of the report. It would be great if some one can help us with the solution.
Code:
ReportClientDocument reportClientDocument = new ReportClientDocument();
reportClientDocument.open(REPORT_NAME, 0);
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ITable table = tables.getTable(0);
reportClientDocument.getDatabaseController().setDataSource(resultSet0, tableName0 , tableName0+"_ResultSet");
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Exception:
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[1/11/11 17:34:10:145 GMT+05:30] 00000037 SystemOut O Rowset restart: moveToStart true
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at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(SourceFile:1291)
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:661)
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:167)
at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(SourceFile:529)
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at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(SourceFile:525)
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(SourceFile:424)
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(SourceFile:352)
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There was a bug related to Unexpected Database Connector error that was resolved in the latest service pack release this February.
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Unexpected database connector error, when data sent from POJO.. Plz Help Me
Hi, Please Help me about this, I have started learning to develop a crystal report with java swing in crystal report integrated eclipse IDE 3.5 but when i am trying to send data from pojo to report file its giving error like "Unexpected database connector error" and Error code:-2147215349 Error code name:docNotReady.... please hlep me... i uploaded my program and the link to download my file is :
http://www.4shared.com/file/mz8O4iQi/SimplePojoReport.html
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thanks...Hell Ted Ueda,
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Regarding Database Connector Error
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soapenv:Server.generalException: Database Connector Error: ''
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Make sure you cross check:
1. The database connector used by the report is installed on all machines from which the report can be run.
2. The necessary database client software required by the database connector is installed and in the PATH environment system variable on all machines from which the report can be run.
-Anil -
BOE上一个很奇怪的问题(Database Connector Error)
BOE版本: XI3.1
OS: SUSE10
DB: SAP BW
情况是这样的: 安装BOE时, 用的是客户从Service Center上下载的临时的License, 在2010-1-12日到期.
安装完后在2009年12月底替换过一个临时的License, 是到2010-3-8日的. 客户这边由于公司采购流程的原因, 正式的license流程还没有走完,只好先用临时的license了.
现在问题出来了, 2010-1-12的早上, 包括测试的BOE系统和正式的BOE系统上的报表都同时无法再连接后台SAP BW了, 显示的错误为 Error in File ~tmp2fa55fbd87812b7.rpt: Database Connector Error, 所有报表都是同样的问题, 而且连基于SAP TABLE的报表也连不了了,错误提示是一样的.而在此之前,所有报表都是可以正常运行的.
这里顺便说一下, 在PC端, 用Crystal Reports 2008来连接SAP BW是正常的. 可以抓到数据.
不知道是不是license的影响导致这样的问题,请大家帮忙看看.
Error in File ~tmp2fa55fbd87812b7.rpt: Database Connector Error问题解决了, 是IK的license没有更新过来, 现在搞定了.
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Solution for "Database Connector Error: 'Unexpected'" issue
**NOTE -- reposting as the previous post became corrupted.
Some customers have encountered an issue in Crystal Reports when attempting to report from Salesforce.com data.
The problem looks like this. You are able to log in successfully to your Salesforce.com instance. However, when you attempt to expand your Salesforce.com connection, you get an error that states - Database Connector Error: 'Unexpected' - and you are unable to proceed.
This problem occurs because the JVM Heap Size setting for the Salesforce.com driver is not large enough to handle the number of objects (tables) in your Salesforce.com instance. This problem is easily resolved by increasing this setting and then restarting Crystal Reports.
The default CRConfig.xml path for CR 2008 is : C:\Program Files\Business Objects\Common\4.0\java
You will find the JVM setting in <DataDriverCommon> section.
<JVMMaxHeap>64000000</JVMMaxHeap>
<JVMMinHeap>32000000</JVMMinHeap>
It will vary as to how much you need to increase your heap size to access your Salesforce.com instance. If you change the JVMMaxHeap to 128000000 that should be sufficient for most users but you may need to increase it further.test
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