"error in itunes store" message when trying to download

I just downloaded itunes for the first time and want to download some music but keep getting the message "unknown error occurred and error in itunes store" ...any help for me out there ?

Does this error happen on other computers with iTunes?
Does this error happen if you created a new user account and opened up iTunes and accessed the store?
What kind of Internet connection do you have?
Have you ever had iTunes on your computer before?
And are you using any Antivirus or Security Software?
A similar error you may get is
iTunes for Windows: Error -9812 when accessing the iTunes Store
http://docs.info.apple.com/article.html?artnum=301520

Similar Messages

  • TS1398 I have a good wifi connection but keep getting "cannot connect to store" message when trying to download movies or apps today. Always been fine in the past.

    As above (first time I've tried to use apple support. God it's a bloody palaver)

    There seems to be an issue with the iTunes store. There are quite a few posts with similar complaints, but I have not seen a statement from Apple.

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    i get an error message when trying to download apps from the app store.  "Safari can not oprn the page because the address is invalid"

    You can't use Safari to download iPad apps. Only use iTunes/App Store.
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  • I am getting this error message when trying to download itunes on windows 7 32 bit:  microsoft.vc80.crt.type="win32".version="8.0.907276195".publickeytoken="1p86369 ale18e36" Hresult: 0x800736fd

    I am getting this error message when trying to download itunes on windows 7 32 bit:  microsoft.vc80.crt.type="win32".version="8.0.907276195".publickeytoken="1p86369 ale18e36" Hresult: 0x800736fd
    Can someone please Help?

    I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
    I also found this in another post
    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

  • I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll

    I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
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  • We get error messages when trying to download in-app purchases on the iPad using an iTunes card.This worked on other ipads.  Just not this particular one.

    We get an error message when trying to download in-app purchases on the iPad using an iTunes card. This worked on other ipads.  Just not this particular one.
    We have tried deleting and re-installing the apps and attempting the in-app purchase again.  Still get error messages. Any suggestions?

    hello Mac.INXS, please [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from mozilla.org]] and then try logging into AMO again.

  • HT201272 Getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can

    Hi! I'm getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can u help? Thnx!

    Hey SDGardella,
    Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    "Error 499"
    This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
    Thanks,
    Matt M.

  • Error message when trying to download iCloud to my Vista PC

    I am getting the following error message when trying to download iCloud to my Vista PC. "Cannot download iCloudSetup.ext from supportdownload.apple.com. The connection with the server was reset.

    I would suggest you to run the fix it tool from the link mentioned below and then check if you can install the softwares.
    http://support.microsoft.com/mats/Program_Install_and_Uninstall (applicable only for 64 bit operating system)
    Also follow these steps before you proceed with the installation of ITunes.
    Download and install:
    Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update
    http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072 -9112bab119c2&displaylang=en#filelist
    Also, make sure that you have iTunes installer installed on your computer or else download and install it.
    Uninstall all iTunes software from Program and features.
    a)    Click Start button, click Control Panel, click Programs, and then click Programs and Features.
    b)    Select  the program, and then click Uninstall.
    c)    Uninstall or change a program
    http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program
    Also refer the link mentioned below
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923

  • I keep getting an error message when trying to download i tunes. It says it's looking for MSVCR80.dll and I find it on my computer so I don't know what else to do. Any suggestions?

    I keep getting an error message when trying to download itunes. It says it can't find "msvcr80.dll, but when I search for it on my computer it is there. My itunes was working just fine before I got the message to download the latest upgrade. I've not had any problems doing that before now, so don't really know what to do.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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  • HT6147 I keep getting a error message when trying to download the update. I have charged the iPad etc

    I keep getting an error message when trying to download iOS update 7.0.6. I have turned on & off. I have charged & tried connected & disconnected etc

    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
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