Error in license check - Error getting the hardware key
Hello,
I'm trying to run SAP NetWeaver 7.0 - Java and ABAP Trial Version on Linux - VMware Edition
but I still have a issue to log on, message : "error in license check"
I try everything I found in forums, I have tested the license, see the trace below.
I checked too files dev_w*
It seems there is a problem with server message
I checked in "dev_ms" file, but nothing has been wrote inside.
Please could you help ? maybe someone met the same issue and solved it.
Thanks
trc file: "dev_slic", trc level: 2, release: "700"
Test license for SAP SYSTEM: N4S
rdisp/mshost: n4shost
rdisp/msserv: sapmsN4S
MsIAttachEx: connect to n4shost / sapmsN4S
NiIInit: allocated nitab (2048 at 0xb72fa008)
NiHsLInit: alloc host/serv bufs (100/100 entries)
NiHsLGetNodeAddr: got hostname 'n4shost' from operation system
NiIGetNodeAddr: hostname 'n4shost' = addr 192.168.155.1
NiHsLGetServNo: got service name 'sapmsN4S' from operation system
NiIGetServNo: servicename 'sapmsN4S' = port 0E.11/3601
NiICreateHandle: hdl 0 state NI_INITIAL
NiIInitSocket: set default settings for new hdl 0 / sock 4 (I4; ST)
NiIBlockMode: set blockmode for hdl 0 FALSE
NiITraceByteOrder: CPU byte order: little endian, reverse network, low val .. high val
NiHsLGetServName: found port number 0E.11/3601 in cache
NiIGetServName: port 0E.11/3601 = servicename 'sapmsN4S'
***LOG Q0I=> NiPConnect2: connect (111: Connection refused) [nixxi.cpp 2769]
ERROR => NiPConnect2: SiPeekPendConn failed for hdl 0 / sock 4
"dev_slic" [noeol] 26L, 1378C 1,0-1 Top
dev_w8
M Wed Oct 19 11:46:48 2011
M ***LOG Q16=> ThGetMsHwId, DpMBufHwIdGet (HWID_PENDING) [thxxmbuf.c 512]
M *** ERROR => SlicLikeyGetHardwareKey: no hwid from MSG server: -1 [sliclikey.c 1250]
M *** ERROR => wlikey_check_webas: Error getting the hardware key. You might find some information in file "dev_ms" on the message server. [sliclikey.c 1269]
M ***LOG Q16=> ThGetMsHwId, DpMBufHwIdGet (HWID_PENDING) [thxxmbuf.c 512]
M *** ERROR => SlicKCheckLicense: did not get hwid from message server [slicch.c 306]
M *** ERROR => no hwid from msg-server received [likeyapi_w.c 2257]
M ***LOG Q16=> ThGetMsHwId, DpMBufHwIdGet (HWID_PENDING) [thxxmbuf.c 512]
M *** ERROR => SlicLikeyGetHardwareKey: no hwid from MSG server: -1 [sliclikey.c 1250]
M *** ERROR => wlikey_check_webas: Error getting the hardware key. You might find some information in file "dev_ms" on the message server. [sliclikey.c 1269]
M *** ERROR => ThCheckReqInfo: message send/receive failed [thxxhead.c 17124]
M
M Modeinfo for User T8/M0
M
M tm state = 2
M uid = 9
M term type = 0x2
M display = 0x0
M cpic_no = 0
M cpic_idx = -1
M usr = >SAPSYS <
M terminal = > <
M client = >000<
M conversation_ID = > <
M appc_tm_conv_idx = -1
M its_plugin = NO
M allowCreateMode = YES
M blockSoftCanel = NO
M session_id = >4E9DB1D2B02B3BF6E1000000C0A89B01<
M ext_session_id = >4E9DB1D2B02B3BF6E1000000C0A89B01<
M imode = 2
M mode state = 0x42
M mode clean_state = 1
M task_type = ZTTABTC
M lastThFc = THFCBTC
M lastAction = TH_IACT_NO_ACTION
M th_errno = 0
M rollout_reason = 0
M last_rollout_level = 7
M async_receives = 0
M cpic_receive = 0
M em handle = 2
M roll state = 2
M abap state = 2
M em state = 3
M eg state = 1
M spa state = 3
M enq state = 0
M softcancel = 0
M next hook = T-1/U-1/M255
M master hook = T-1/U-1/M255
M slave hook = T-1/U-1/M255
M debug_tid = 255
M debug_mode = 0
M mode type = 0x1
M debug = 0
M msg_count = 31
M tcode = > <
M client conversation_ID = > <
M server conversation_ID = > <
M lock = 0
M max enq infos = 0
M act enq infos = 0
M em_hyper_hdl = 0xa665a3b0
M plugin_info = NULL
M act_plugin_hdl = -1
M act_plugin_no = 0
M max_plugin_no = 0
M async_receives = 0
M vm = no VM
M
M *** ERROR => ThMBufFullRead: ThOpcodeToMsg [thxxmbuf.c 225]
M *** ERROR => ThMBufGet: ThMBufFullRead [thxxmbuf.c 183]
L *** ERROR => BtcEvtRaise: ThScheduler failed (target=, rc=4) [btcevt.c 223]
L *** ERROR => BtcEojRaise: BtcEvtRaise failed: jobname=BI_WRITE_PROT_TO_APPLLOG , jobcount=11414801, status=A [btcevt.c 52]
Hi,
As you are running a Trial version, I do not think HA/ASCS would be relevant for you.
As you found in the dev_ms trace, the port 3601 for message server is not accessible:
NiIGetServName: port 0E.11/3601 = servicename 'sapmsN4S'
***LOG Q0I=> NiPConnect2: connect (111: Connection refused) http://nixxi.cpp 2769
ERROR => NiPConnect2: SiPeekPendConn failed for hdl 0 / sock 4
Check via command netstat if the port 3601 is free for use. The hardware key is obtained from message server and since this port is not available, neither is the message server/the hardware key. Perhaps a VM restart could also help.
Regards,
Srikishan
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===================================================================
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Edited by: pranav kumar on Sep 7, 2009 2:19 PM>>The license is expired.should i reinstall the license or update the license.plz do the needful
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