Error in local message system; message 008899000001 not complete, Message n

Hello All,
While configuring Solman Service Desk, after configuring basis configuration. I am getting following error while creating ticket from satellite system.
Error in local message system; message 008899000001 not complete
Message no. BCOS030
Thanks,
Piyush

Hi,
There were few threads in the past with the same issue, check [this one|ERROR when Trying to Create Support Message in Satillite system;.
Also [this thread|create support message;.
Regards
Naveen

Similar Messages

  • Error in local message system; message 009999000035 not complete

    Hello All.
    I have configured Service desk in SolMan 7.0 which has patch level 14 and also configured in Satellite systems. I am using SM_...._BACK RFC connection in BCOS_CUST table. The user used by SM_...._BACK have the following roles in SolMan
    SAP_SUPPDESK_CREATE,SAP_SV_FDB_NOTIF_BC_ADMIN
    and SAP_SV_FDB_NOTIF_BC_CREATE.
    However, when I try to create support message (Help --> Create support message) in satellite system, i am getting Error in local message system; message 009999000035 not complete.
    I have also checked for Product_ID parameter which is not existing.
    One important thing is, I can create support message in satellite system if I give SAP_ALL in that RFC user using in SM_...._BACK connection in SolMan.
    So, this shows clearly that it is an issue with role/authorization.
    Please suggest me !!
    Thanks in advance.
    Regards,
    Satish.

    Hmm not really. Profiles for the roles are also generated?
    Those roles/profiles should be sufficient to create support messages.
    Even though you assigned SAP_ALL and it worked afterwards I cannot imagine you got an auth. problem here anymore.
    When assigning SAP_ALL did you really assign SAP_ALL to the RFC user or did you assign another user (who got SAP_ALL auth.) to the RFC connection?
    The user who was logged on to the satellite system when the support messages have been created (with and without SAP_ALL assigned to the RFC user) has always been the same?
    Just to make sure: did you set NO_USER_CHECK = X in Sol Man tx: DNO_CUST04?

  • Service Desk: Error in local message system: You do not have authorization

    Hello experts,
    i'm configuring support desk scenario. I think all is fine, but, when i try to create a message from satellite (R3 46C) to my SOLMAN the following error appears:
    Error in local message system: You do not have authorization to create a notifica Message was not created. (Message no. B~ 088)
    The user i use to create the message has the following roles:
    SAP_SV_FDB_SUPPORT_LINE_ADMIN
    SAP_SV_FDB_SUPPORT_LINE_LEVEL1
    SAP_SV_FDB_SUPPORT_LINE_LEVEL2
    Z_RFC
    and SAP_ALL SAP_NEW profiles.
    Anyone knows where is the problem?
    Regards
    Carlos Calle

    Hi Carlos,
    Role that allows processing messages is SAP_SUPPDESK_PROCESS. However from what I have understand, once End User enters and submits the message, he/she cannot edit the message anymore. Probably an email will be generated to him/her to notified of the message creation and for futher updates. I think end user should not be required to logon to Solution Manager. Key User i.e. helpdesk or SAP support staff will process(edit/change) the message instead.
    If you want something else, I think you need to create a customise role maybe from SAP_SUPPDESK_DISPLAY or PROCESS and change the authorization values.
    The below note contains latest authorization info.
    Note 834534 - SAP Solution Manager roles in Release 4.0
    Experts,
    Correct me if I am wrong.
    Regards,
    Annie

  • Error in Local Message System: RFC destination MB3AP1039 does not exist.

    Error in Local Message System: RFC destination MB3AP1039 does not exist. Message was Not Created
    Message no. BCOS088
    Hi,
         When iam creating a message from any system from HELP-CREATE SUPPORT MESSAGE it is throwing the above error message. Actually i need to send this message to SAP solution Manager Service Desk.
    Can anyone help me in resolving the above issue.
    Thanks & Regards,
    Mirza Kaleemulla Baig.

    Dear friend
    You have to of following option
    1.Define Service Desk destination in the R/3 systems:
    Note: for this you need to log in the R/3 system.
    Create the RFC between the Solution manager and R/3 system (Login to the R/3 system)
    2.a. Go to transaction SM30.
    b. In table/view field, enter BCOS_CUST. Then press the Maintain Button. See example below:
    c. Press the Continue button in the following screen:
    d. You should see the following screen, no entries should be seen in the table. Press the New Entries button:
    e. In the next screen, enter the following information:
    In the RFC Destination you should point to your Solution Manager destination RFC.
    0ss_msg   w   sm_bsmclnt_back    cust620     1.0
    shailesh

  • Error in Local Message System: RFC destination 10.189.98.10 does not exist.

    Error in Local Message System: RFC destination 10.189.98.10 does not exist. Message was Not Created
    Message no. BCOS088
    Hi,
          When iam going inside the tcode SM30 in the satellite system and entering the destination ip of solution manager system and after that when iam creating a message from HELP-CREATE SUPPORT MESSAGE, then it is throwing the following error.
    Can anyone please help me in the above issue.
    Regards,
    Mirza Kaleemulla Baig.

    Hi Mirza,
    For the RFC destination don't enter the IP address,enter the RFC name,somthing like SM_SP1CLNT200_BACK which is maintained in sm59.
    Revert for any clarifications.
    Thanks and Regards,
    Avinash.

  • Error in Local Message System: Partner function RP is not defined

    Hi Team,
    I have configured Service Desk in solution manager 4.0 and When I create message from Development server I am able to see in Solution manager. Every thing works fine in Developement server.But in Quality i am not able to create mesage.
    I have maintained BCOS_CUST table and defind BACK RFC (SM_SRSCLNT100_BACK)in quality server but When I try to create mesage using Help--> Cretae Support message I am getting error message as " Error in Local Message System: Partner function RP is not defined for notificatio Message was Not Created"
    and not able to create message from Quality server.
    Please let me know solution to fix this isssue.
    Thanks in advance
    Regards
    Venu

    Hi Venu,
    This can be related to a configuration on table ( DNOC_USERCFGT ). You can use SM30 or go through IMG (
    SAP Solution Manager -> Scenario specific settings -> service desk -> Partner Determination Procedure -> Use of own partner functions )
    The parameter NO_USER_CHECK has to be set to 1 which means : No Existence Check for User.
    Other point you need to check is wheater the user you are logged on in the QAS has the external identification correctly maintained in the respective BP on the Solution Manager side.
    Regards,
    Valdecir

  • Error in Local Message System: Error when opening an RFC connection Message

    Hi Gurus,
    We are not able to create support messages in our ECC production system but it can created in Development and Quality. Support message created appears in solution manager system. ECC System displays error message as
    Error in Local Message System: Error when opening
    an RFC connection Message was Not Created
    I have checked RFC connection between ECC and Solution Manager which displays following message
    Logon     Connection Error
    Error Details     Error when opening an RFC connection
    Error Details     ERROR: partner "local:sapgw00' not reached
    Error Details     LOCATION: SAP-Gateway on host local / sapgw05
    Error Details     DETAIL: NiPConnect2
    Error Details     CALL: connect
    Error Details     COMPONENT: NI (network interface)
    Error Details     COUNTER: 40142
    Error Details     ERROR NUMBER: 10060
    Error Details     ERROR TEXT: WSAETIMEDOUT: Connection timed out
    Error Details     MODULE: nixxi.cpp
    Error Details     LINE: 2835
    Error Details     RETURN CODE: -10
    Error Details     SUBRC: 0
    Error Details     RELEASE: 701
    Error Details     TIME: Wed Jan 11 23:26:54 2012
    Error Details     VERSION: 38
    Kindly Help.....

    Hi
    Based on the instance number of the servers, you can determine the gateway to be used.
    IF your ECC instance number is , 01 then gateway would be , sapgw01 (in ECC system)
    So check and change the settings accordingly, in the RFC connection. Also check, if this entry sapgw01 is made in /etc/service file. Also check, in transaction smgw for gateway parameters.
    Hope this info helps,
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  • Error in Local Message System: No authorization to logon as trusted system

    Dear all,
    When I am posting the message in Production system which I have configured with my solution manager
    I am getting the error like "Error in Local Message System: No authorization to logon as trusted system. So trusted message can not be posted"
    I checked with SM59 which I created the RFC destination, in that i selected for both the system ie Solution manager as well Production system 'Trusted System=Y'
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    Regards
    Sudharshan

    Hi,
    please use the search function.
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  • Error in Local Message System

    i wanted to send the messages
    from solution manager menu help create support message , here I am
    facing the problem when i am creating the message in the menu
    HELP -> Create Syupport Message for your reference am attaching the
    screen shot.
    Error in Local Message System: Syntax program SAPLDNO_OW_SAP Message
    was Not Created"
    when i execute the Tcode NOTIF_CREATE message displaying that no RFC
    authorisataion for user s000****
    chers

    Hi,
    First off, this is a duplicate thread posted by gopal rao!! already two threads for this S000*** error exists.
    Please read the rules before posting.
    Secondly, I really wonder where the satellite system refers to S000***, S-Number!! accessing Solution Manager??!!
    I already replied to gopal rao in another thread saying that he has not done basic configuration.
    Follow the SPRO nodes in sequence to configure, It will solve your problem.
    Feel free to revert back.
    --Ragu

  • Error in local message system ( message no BCOS03O

    MY GURUS
    I AM NEW TO SAP AND SOLUTION MANAGER
    AM HAVING ISSUES CREATING MESSAGES FROM MY SATELLITE SYSTEM TO SOLUTION MANAGER I GET THIS ERROR MEAASGE = Error in local message system ( message no BCOS03O

    Hi
    This error occurs if you are not maintaining the BCOS_CUST table entry in your satellite system which comprises of back RFC to solution manager.
    if other settings like master data or BP creation done in solman this will resolve ur problem
    have  you done the required settings in solution manager for service desk setup.
    But in case if you have done any setup for service desk please visit below HOW TO guide
    https://websmp109.sap-ag.de/~sapdownload/011000358700000776062009E/Howto_ServiceDesk.pdf
    Regards
    Prakhar
    Edited by: Prakhar Saxena on Jun 10, 2011 10:32 AM

  • Error BCOS088 "Error in local message system: Error while allocation..."

    Hello,
    I getting an error while creating a support message with "help->create support message".
    The message number is BCOS088 "Error in local message system: Error while allocation: Overwrite a protected Message xxx not create."
    I read a lot of threads about errors while creation of support message, but nothing helps.
    Here are the facts:
    - The error occurs on SolMan 4.0 system (sap basis rel. 7.0, SP15).
    - BCOS_CUST: OSS_MSG | W | NONE | CUST620 | 1.0
    - authorization trace without error
    - DNO_CUST04: NO_USER_CHECK = X
    So there is no authorization error, because of no RFC destination and successfully authorization trace.
    What could be the reason of this error?
    Thank you for answers, Tina

    Hi Tina,
    internal number range used for ABA Messages/Basis Notifications should match the external number range used for service desk messages.
    For ABA messages:
    Goto tx: DNO_CUST01 -> SLF1 -> Details
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    Number ranges for this object are defined via tx: DNO_NOTIF
    For Service Desk Messages (Support Message SLFN):
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    Number ranges for this object are defined via tx: CRMC_NR_RA_SERVICE
    Number range 01 (internal) of ABA message should match number range 02 (external) of Support Message.
    You may use other ranges but you should make sure they match.
    Hope this helps.

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    Here is a link for your review
    http://help.sap.com/saphelp_nw04/helpdata/en/d2/296d4353d446758671cb065d6f3b6a/content.htm

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