Error in Local Message System: RFC destination MB3AP1039 does not exist.

Error in Local Message System: RFC destination MB3AP1039 does not exist. Message was Not Created
Message no. BCOS088
Hi,
     When iam creating a message from any system from HELP-CREATE SUPPORT MESSAGE it is throwing the above error message. Actually i need to send this message to SAP solution Manager Service Desk.
Can anyone help me in resolving the above issue.
Thanks & Regards,
Mirza Kaleemulla Baig.

Dear friend
You have to of following option
1.Define Service Desk destination in the R/3 systems:
Note: for this you need to log in the R/3 system.
Create the RFC between the Solution manager and R/3 system (Login to the R/3 system)
2.a. Go to transaction SM30.
b. In table/view field, enter BCOS_CUST. Then press the Maintain Button. See example below:
c. Press the Continue button in the following screen:
d. You should see the following screen, no entries should be seen in the table. Press the New Entries button:
e. In the next screen, enter the following information:
In the RFC Destination you should point to your Solution Manager destination RFC.
0ss_msg   w   sm_bsmclnt_back    cust620     1.0
shailesh

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