Error in Mass role import in Role Expert

Hi,
While configuring role expert, in mass role import ,I am able to import the bulk download file but its import is getting failed and error is "<b>File is in invalid format</b>"
If I alter the downloaded file, another error is generated saying "<b>Cannot write to Upload Directory
ursula\sap_temp\ROLEIMPORT or Directory does not exist.</b>
Please help me out!
Regards,
Anubha

Hi Michael,
I am not able to import the SAP roles properly.
I downloaded the roles from backend properly. But while importing them I am getting a list of backend roles and against each of them following message <b>Error in processing role infomation. Role not imported</b>.
What could be the possible mistake? I have set <b>Upload Directory</b> = ursula\sap_temp.
One more problem, while creating a new role I am able to reach successfully till the risk analysis phase. After that, as soon as I click on approval , i am getting message <b>Error in creating request</b>.
I suppose the control should go to Access Enforcer from here.I have already set AC Workflow URL for role approval in Configuration -> miscellaneous.
Thanks in advance!
Anubha

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    2010-04-08 09:10:54,772 [Thread-1507] DEBUG BackgroundJobHistoryDAO before inserting....[email protected]6f28[jobId=42,lastModifiedDate=Thu Apr 08 09:10:45 ART 2010,statusId=1,statusDesc=<null>,message=22805#_!ROLENAME#_!CO:RPTE_CO-LLAD : ]
    2010-04-08 09:10:54,772 [Thread-1507] DEBUG BackgroundJobHistoryDAO before inserting....[email protected]b79e[jobId=42,lastModifiedDate=Thu Apr 08 09:10:45 ART 2010,statusId=1,statusDesc=<null>,message=22805#_!ROLENAME#_!GL:VIRL_CTAS_CONTAB-ALL-CTRL : ]
    2010-04-08 09:10:54,772 [Thread-1507] DEBUG BackgroundJobHistoryDAO before inserting....[email protected]608b[jobId=42,lastModifiedDate=Thu Apr 08 09:10:45 ART 2010,statusId=1,statusDesc=<null>,message=22805#_!ROLENAME#_!TR:ADMR_DATOS_MTRO-G103 : ]
    2010-04-08 09:10:54,772 [Thread-1507] DEBUG BackgroundJobHistoryDAO before inserting....[email protected]b29c[jobId=42,lastModifiedDate=Thu Apr 08 09:10:45 ART 2010,statusId=1,statusDesc=<null>,message=22805#_!ROLENAME#_!GL:ANAL_VALU_MONETARIA-ALL : ]
    2010-04-08 09:10:54,772 [Thread-1507] DEBUG BackgroundJobHistoryDAO before inserting....[email protected]55c2[jobId=42,lastModifiedDate=Thu Apr 08 09:10:45 ART 2010,statusId=1,statusDesc=<null>,message=22805#_!ROLENAME#_!AR_SOL_ANTICIPO-I102 : ]
    2010-04-08 09:10:54,772 [Thread-1507] DEBUG BackgroundJobHistoryDAO before inserting....[email protected]8e78[jobId=42,lastModifiedDate=Thu Apr 08 09:10:45 ART 2010,statusId=1,statusDesc=<null>,message=22805#_!ROLENAME#_!Z_FI_TX_S_ALR_87012083 : ]
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