Error in MSS HCM Processes and Forms Overview

Question

Hi all,
Currently we are working on ESS/MSS from NW 7.3 portal.
When i open HCM Processes and Forms Overview from MSS, it prompt me to change the password again and again.
And on some user HCM Processes and Forms Overview not shown properly.
Error while processing your query
What has happened?
The URL call http://<host name>:1080/sap/bc/webdynpro/sap/asr_pa_pd_processes_display was terminated because of an error.
Note
The following error occurred in system BEQ : Parameter has invalid value: Parameter TSTMP1 has invalid value 0 .
The error occurred on application server MUMSAP02_BEQ_00 and in work process 8 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: SUBTRACT of program CL_ABAP_TSTMP=================CP
Method: SUBTRACT_TIMESTAMPS of program CL_HRASR00_PROCESS_UTILITIES==CP
Method: GET_CURRENT_TIME_DATA of program CL_HRASR00_PROCESS_UTILITIES==CP
Method: START_TRACKING of program /1BCWDY/LA89BHH7CSECCUXGQD7Z==CP
Method: IF_COMPONENTCONTROLLER~START_TRACKING of program /1BCWDY/LA89BHH7CSECCUXGQD7Z==CP
Method: HANDLEDEFAULT of program /1BCWDY/LA89BHH7CSECCUXGQD7Z==CP
Method: HANDLEDEFAULT of program /1BCWDY/LA89BHH7CSECCUXGQD7Z==CP
Method: IF_WDR_VIEW_DELEGATE~WD_INVOKE_EVENT_HANDLER of program /1BCWDY/LA89BHH7CSECCUXGQD7Z==CP
Method: INVOKE_EVENTHANDLER of program CL_WDR_DELEGATING_IF_VIEW=====CP
Method: DISPLAY_TOPLEVEL_COMPONENT of program CL_WDR_CLIENT_COMPONENT=======CP
What can I do?
If the termination type is RABAX_STATE, you will find more information on the cause of termination in system BEQ in transaction ST22.
If the termination type is ABORT_MESSAGE_STATE, you will find more information on the cause of termination on the application server MUMSAP02_BEQ_00 in transaction SM21.
If the termination type is ERROR_MESSAGE_STATE, you can search for further information in the trace file for the work process 8 in transaction ST11 on the application server. MUMSAP02_BEQ_00 . You may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system adminmistrator.
Error Code: ICF-IE-http -c: 350 -u: ISHAJI -l: E -s: BEQ -i: MUMSAP02_BEQ_00 -w: 8 -d: 20130514 -t: 133514 -v: RABAX_STATE -e: UNCAUGHT_EXCEPTION -X: D4AE5218F8121ED2AF8DA00F61FBEAC0_D4AE5218F8121ED2AF8DA00F5D19EAC0_1 -x: 006DBCE20F7BF1E58AC0D4AE5218F812
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
Please suggest me the solution.
Regards,
Devendra

Answer 1

Dear Andrea,
I reset the password of backend user and gave sap_all and sap_new role.
Last time it prompt the screen in mss as to change the password. (See above screen shot).
But after reset the password...error showing instead of login screen in mss as below:
Error while processing your query
What has happened?
The URL call http://<host name>:1080/sap/bc/webdynpro/sap/asr_pa_pd_processes_display was terminated because of an error.
Note
The following error occurred in system BEQ : Parameter has invalid value: Parameter TSTMP1 has invalid value 0 .  
The error occurred on application server MUMSAP02_BEQ_00 and in work process 7 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: SUBTRACT of program CL_ABAP_TSTMP=================CP
Method: SUBTRACT_TIMESTAMPS of program CL_HRASR00_PROCESS_UTILITIES==CP
Method: GET_CURRENT_TIME_DATA of program CL_HRASR00_PROCESS_UTILITIES==CP
Method: START_TRACKING of program /1BCWDY/LA89BHH7CSECCUXGQD7Z==CP
Method: IF_COMPONENTCONTROLLER~START_TRACKING of program /1BCWDY/LA89BHH7CSECCUXGQD7Z==CP
Method: HANDLEDEFAULT of program /1BCWDY/LA89BHH7CSECCUXGQD7Z==CP
Method: HANDLEDEFAULT of program /1BCWDY/LA89BHH7CSECCUXGQD7Z==CP
Method: IF_WDR_VIEW_DELEGATE~WD_INVOKE_EVENT_HANDLER of program /1BCWDY/LA89BHH7CSECCUXGQD7Z==CP
Method: INVOKE_EVENTHANDLER of program CL_WDR_DELEGATING_IF_VIEW=====CP
Method: DISPLAY_TOPLEVEL_COMPONENT of program CL_WDR_CLIENT_COMPONENT=======CP
   What can I do?
If the termination type is RABAX_STATE, you will find more information on the cause of termination in system BEQ in transaction ST22.
If the termination type is ABORT_MESSAGE_STATE, you will find more information on the cause of termination on the application server MUMSAP02_BEQ_00 in transaction SM21.
If the termination type is ERROR_MESSAGE_STATE, you can search for further information in the trace file for the work process 7 in transaction ST11 on the application server. MUMSAP02_BEQ_00 . You may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system adminmistrator.
Error Code: ICF-IE-http -c: 350 -u: IKHASU -l: E -s: BEQ -i: MUMSAP02_BEQ_00 -w: 7 -d: 20130514 -t: 175940 -v: RABAX_STATE -e: UNCAUGHT_EXCEPTION -X: D4AE5218F8121ED2AF923E065A39EAC0_D4AE5218F8121ED2AF923E394271EAC0_1 -x: F091BCE2D132F1D58AC0D4AE5218F812
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
I checked log in ST22 as below
What happened?
    The exception 'CX_PARAMETER_INVALID_RANGE' was raised, but it was not caught
     anywhere along
    the call hierarchy.
    Since exceptions represent error situations and this error was not
    adequately responded to, the running ABAP program
     'CL_ABAP_TSTMP=================CP' has to be
    terminated.
Error analysis
    An exception occurred that is explained in detail below.
    The exception, which is assigned to class 'CX_PARAMETER_INVALID_RANGE', was not
     caught in
    procedure "SUBTRACT_TIMESTAMPS" "(METHOD)", nor was it propagated by a RAISING
     clause.
    Since the caller of the procedure could not have anticipated that the
    exception would occur, the current program is terminated.
    The reason for the exception is:
    Parameter has invalid value: Parameter TSTMP1 has invalid value 0.
Regards,
Devendra