Error in my iTunes
I updated my iTunes to version 10.5.0.142 yesterday. And what I get is:
my entire library become empty. Included songs, movies, purchased apps and more.
Can't sync my devices! I connect my iPod, but I can't sync! And the condition just like when you connect a device to a new computer!
Need to authorize my computer. Again. I authorized 3 times on a same computer!!!!!
I called Apple Care and they can't answer my question! I told them my library was empty after update, they said impossible! I said I authorized the same computer 3 times, the also said impossible!! And non-stop changging the topic to my iPod! Said my iPod's warranty is about to end, ask me to sign up a package to extant my warranty and bla bla bla!
Now I want solution for those problem. Can anyone help me?
I did a Google search for that error and couldn't find anything, however, I did find this.
Mac Mini Super Drive; 1GB RAM; 20" Cinema Display; Airport; Maxtor 250GB ext hd Mac OS X (10.4.4) iPod 60GB (video); iPod 60GB (colour); 4GB nano. Radio/remote.
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Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?
Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder. How can i fix this problem?
Anyone can help to advice how to solve this issue ?
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Can anyone help me with this problem. I tried updating the latest itunes and it caused an error MSVCR80.dll missing. I then tried fixing it after reading other people had the same problem and a solution was given about uninstaling itunes and the order in which to do that. I did that but now get the error "the files "itunes library.itl" cannot be read because it was created with a newer version of itunes. I see a solution has been given about this but I cannot find what is suggested to enable me to follow instructions. Can anyone please go through step by step (letting me know where I can find what is needed) to enable me to be able tio log into itues again. Thanks
Hi pussygalore,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
You may want to make sure that in the last step (reinstalling iTunes) that you are installing the latest/newest available version, and not attempting a reinstall from an older file.
Regards,
- Brenden -
Error on Desktop: iTunes unable to load data class information from sync services.
Error on Desktop; iTunes unable to load data class information from sync services.
Hi there Randall112,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/ts2690
-Griff W. -
Error on installing iTunes under Win 8
Error on installing iTunes under Win 8
I have recently upgraded to Win 8. When installing iTunes the following error shows:
"An error occurred during the installation of assembly 'Microsoft.VC80.CRT.type="win32",version"8.0.50727.4053.publicKeyToken="1fc8b3b 9a1e18e3b",processorArchitecture="amd64". Please refer to Help and Support for more information HRESULT:0x80073715.
I am running the ITunes x64 install. I have installed the V++ redistributable with no change in result.
I have subsequently downloaded and manually installed via the Apple Software update program iTunes. However this does not allow my iPad to be connected as it is not the x64 version.After spending an entire day on this issue, I figured out something that worked. After installing Windows 8 (64-bit) then Visual Studio 2012 (or 2013) then the latest 64-bit iTunes app, I got the 0x80073715 error.
What finally worked for me was:
1) Get all the Windows updates and hotfixes - especially the ones for Visual Studio.
2) Go to http://www.microsoft.com/en-us/download/details.aspx?id=14431 and download the "Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update"
3) Only install vcredist_x64.exe.
After running these steps, I was able to completely install iTunes on my Windows 8 64-bit instance.
Hope this helps. -
My itunes radio is not working on my microsoft computer. I downloaded the new itunes but it says there is an error in my itunes store. What do i do to fix the problem?
Try starting Aperture with the command and option keys held down. You'll get 3 options.
Try each, starting at the top, in order, checking after each to see if it fixes the issue. -
When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close. Sorry for the convenience." When I click to see the error, it reads "AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll" Why ? I am overly frustrated. Please help. Not exactly sure which operating system I have. It is a dell laptop with xp.
AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
ModVer: 8.0.50727.6195 Offset: 00026b72
AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
ModVer: 8.0.50727.6195 Offset: 00026b72Well I was able to successfully revert back to iTunes8. Here's my steps:
1. In Add/Remove Programs I deleted all Apple products (iTunes, QuickTime, Safari, Bonjour, etc.)
2. I then check C:\Program Files\ and made sure all folders were deleted (QuickTime, etc.)
3. I then ran a Registry Cleaner program to make sure all entries from Apple products were removed.
4. I then rebooted my PC
5. I then downloaded iTunes8.0.2 from here: http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes802forwindows.html
6. After it installed it said it could use my iTunes library file because it was created with a newer version. So I re-created my library by following these steps: http://support.apple.com/kb/HT1451
It took some time but iTunes is now back up and running. And I have all my playlists, etc. I haven't tried to sync anything yet. I'm just thrilled to have my iTunes back! -
When I connect my iphone4s to itunes on my laptop I get this error...itunes was unable to load data class info from sync serv
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
when I tried to update to the new version of Itunes - message box appears "APSDAEMON.EXE MSVCR80.DLL is missing". Then another box indicates "Error 7 (Windows error 126)". Itunes will not start. Can someone tell me what the problem is and how to fix?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
Error message when iTunes tries to start.
Whenever I try to start iTunes I get a send error report message. iTunes was working fine until I had to do a system restore, and then this problem started cropping up. I've tried reinstalling several times, and it doesn't seem to work.
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.) -
Itunes will not boot on Vista Ultimate- error message is Itunes cannot opperate w/o Apple Application Support
ITunes has been uninstalled and reinstalled numerous times, program files and Window files have been checked and deleted.
All I want to do is update my I4 IPhoneQuicktime doesn't open either and sends same error message
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I can't open my Itunes keep receiving error message- The iTunes Library.itl file cannot be found or created. The default location for this file is in the "i Tunes" folder in the "Music" folder. I have even tried removing and reinstalling iTunes and it still does work because I continue to receive this error message. Please Help!
Anyone can help to advice how to solve this issue ?
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Error -1202 in iTunes for Mac SOLVED with upgrade to Mountain Lion
I recently had lots of trouble with iTunes and error -1202; my summary to Apple support is excerpted below. Turns out the problem has gone away after updating my OS from Lion to Mountain Lion. I still don't know what -1202 is, but the problem's gone. Sympathies to those whose machines can't upgrade to Mountain Lion.
Here's what I wrote to Apple:
I'm having difficulty connecting to the iTunes Store. When I click on virtually any link in the store, a popup window comes up stating "We could not complete your iTunes store request. An unknown error occurred (-1202). There was an error in the iTunes Store. Please try again later."
I'm using a MacBook Air purchased new at the beginning of this year. OSX 10.7.5. I've had the same result trying to get at the Store with this machine from different sites (i.e. work and home). I'm able to use my wife's Mac (we share the same account on two machines) to access the store without difficulty. I can purchase something on her Mac and download it to my MacBook Air, but I can't make the purchase--or even navigate in the Store--with my machine. I've confirmed that the time on my machine is correct, and all the billing information for the account is up to date. I thought I'd wait to contact you until I had a chance to update iTunes, but the problem persists with iTunes 11. I've found many references to the -1202 error in the Apple website's discussion area, but none of them have solutions.
Then in follow up to Apple:
I am still having difficulties, and I think I've identified a larger issue. I can't use my machine to navigate the iTunes store with my Apple ID, and I can't use that same Apple ID to access the App Store, FaceTime, or photo ordering in iPhoto.
I mentioned in my first email to you that my wife's MacBook Pro uses the same Apple ID, and we can use her computer to do all of the functions that the other machine can't: I can get to FaceTime, the iTunes Store, the App Store, and photo ordering in iPhoto.
I also created a completely new Apple ID, which has been OK'd by the AppleID website, and it doesn't work on my machine, either.
To summarize: I know the Apple ID works, but there's something about my computer that isn't using it correctly.You can use the balance of a redeemed iTunes gift card to purchase Mountain Lion.
Keep in mind of any applicable taxes and or fees that may be added to the purchase price.
iTUNES STORE - MAC APP STORE -TERMS AND CONDITIONS -
Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help…
Many thanks.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
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