Error in namespace on web service response

Question

How does the namespace value get set in the exchangeDataResponse element in the SOAP response below? It's wrong and it's causing the error shown.
When I look at the SOAP message weblogic is sending back I see
<!--RESPONSE.................-->
<env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"
xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<env:Header>
</env:Header>
<env:Body env:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<m:exchangeDataResponse xmlns:m="http://partners.mcdata.com">
<result xsi:type="xsd:string"><exchangeDataResult>
     <status>ERROR</status>
     <message>XML failed validation:cvc-elt.1: Cannot find the declaration of element 'shippingResponse'. Column: 252 Line: 1</message>
</exchangeDataResult></result>
</m:exchangeDataResponse>
</env:Body>
</env:Envelope>
notice the namespace setting on the m:exchangeDataResponse element is http not https. Now look at this error message:
[java] java.rmi.RemoteException: Runtime exception; nested exception is:
[java] unexpected element name: expected={https://partners.mcdata.com/}exchangeDataResponse, actual={http://partners.mcdata.com}exchangeDataResponse
[java] at com.sun.xml.rpc.client.StreamingSender._handleRuntimeExceptionInSend(Ljava.lang.RuntimeException;)V(StreamingSender.java:248)
[java] at com.sun.xml.rpc.client.StreamingSender._send(Ljava.lang.String;Lcom.sun.xml.rpc.client.StreamingSenderState;)V(StreamingSender.java:230)
[java] at com.mcdata.websvc.riverbed.server.DataExchangerSoap_Stub.exchangeData(Ljava.lang.String;Ljava.lang.String;Ljava.lang.String;Ljava.lang.String;)Ljava.lang.String;(DataExchangerSoap_Stub.java:70)
[java] at jsp_compiled.__index._jspService(Ljavax.servlet.http.HttpServletRequest;Ljavax.servlet.http.HttpServletResponse;)V(__index.java:134)
[java] at weblogic.servlet.jsp.JspBase.service(Ljavax.servlet.ServletRequest;Ljavax.servlet.ServletResponse;)V(JspBase.java:33)
[java] at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run()Ljava.lang.Object;(ServletStubImpl.java:971)
The namespaces don't match, but I can't find anything in the code that is setting the namespace value for the response I'm sending you.

Answer 1

Peggy,
At what stage you get this error in ERM role usage sync job? This job operates as below -
1) based on Sync date provided it fetches roles assigned to all the users changed in given period from backend.
2) It then gets the tcode usage for users from RAR virsaccactionusage service
3) It fetches tcodes in a role and then calculates the usage information per role for each user.
Can you check and provide the job history? Also check if there is any dump on the backend system against which role usage sync is done. You can also verify if there is any error in RAR  Logs.
What support pack level are you at?
I remember getting similar error a while back. Not able to recollect exact fix, but above information should provide some hint.
With SP06 onwards ERM parameter "noOfUsersForUAR" is used to control user batch size for doing ERM role usage sync. Having a larger value for this parameter can sometime cause issues. You can check value for this parameter in vt_gbl_ermconfig table.
Regards,
Amol