Error in opening Bank Site

HI,
Query 1:
I allowed Finance & Investment URL category. That to also when I'm trying to open bank site, it was not open. I checked Policy trace for that URL. I found following result.
<O/P Omitted>
User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3; Tablet PC 2.0)
URL Category: Finance & Investment
URL Check
WBRS Score: 0.0
Scanner "Webroot" Verdict (Request): Unknown
Policy Match
IronPort Data Security policy: None
Decryption policy: None
Routing policy: Global Routing Policy
Identity policy: Global Identity Policy
Access policy: None
Final Result
Request completed
Details: Request processing failed (some times it occur Err_Proxy_Auth )
Trace session complete
2nd Query, I define separate Identity for Domain and group user. Add define differante access policy for that. That to also as saw in above Policy trace it used global identity policy.
Thanks,
Dhaval Dikshit 

Hi..
i tried to trace the error..so, i tried to open the targets.xml in
/oracle/infs/sysman/emd
it gaves me "Permission Denied"
Plz help

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