Error in owa when trying to log in

I am experiencing this error and am not sure what is going on with this. the log in page is presented fine but once you log in you get the following error. its is effecting all users on the OWA.
:-( something went wrong
Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk.
X-OWA-Error: ClientError;exMsg='jQuery' is undefined;file=https://exchange.renfrewhosp.com/owa/prem/15.0.995.34/scripts/boot.0.mouse.js:70
X-OWA-Version: 15.0.995.34
X-FEServer: EXCH01
X-BEServer: null
Date: 12/15/2014 1:19:36 PM
Fewer details...
<button class="refreshPageButton">refresh the page</button>
Devin Berard I.T Support Renfrew Victoria Hospital, Renfrew ON [email protected]

Hi Berardd,
I recommend you refer to the following thread's solution and check if any helps:
https://social.technet.microsoft.com/Forums/exchange/en-US/777b51ee-330d-43cc-a56e-4614d44aed7b/unable-to-access-owa-or-ecp-something-went-wrong-or-500-unexpected-error?forum=exchangesvrclients
Solution:
open the ADSI editor on the primary domain controller (start-->administrative tools-->ADSI edit), go to CN=Services --> CN=Microsoft Exchange --> CN=<Your Site Name> Right click CN=Client Access and click properties. Scroll
down to msExchCanaryData0. You have to click edit and copy the data from Data0, Data1 and Data2 (you may have more or less) to a notepad file. Then erase the data from those settings. Now log onto the CAS server and open IIS management.
Go to application pools and right click MSExchangeOWAAppPool and click Recycling. Then restart all of the mailbox servers.
Best regards,
Niko Cheng
TechNet Community Support

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