Error in receiver Mail adapter: Client was not authenticated

Question

Hi.
My requirement is to send email via PI to an extermal mail address. I am trying to use the following configuation for the same.
Tramsport Protocol: SMTP
Message Protocol: XIPAYLOAD
URL: To get the value of URL, execute transaction SCOT in PI system. Double click on SMTP and get the Mail host from there (name). So the URL has been specified as smtp://name
Comfigure User authentication - Checked
User: My outlook email address
Password: My outlook email password
From:  My outlook email address
To: External address to which the email needs to be sent
Content encoding: base64
But the email is not getting sent. when I check the adapter engine I see the errors:
Mail: error occured: java.io.IOException: server not responding OK to MAIL FROM; 530 5.7.1 Client was not authenticated
Mail: error occured: com.sap.aii.af.lib.mp.module.ModuleException
MP: exception caught with cause com.sap.aii.af.sdk.xi.srt.BubbleException: Failed to call the endpoint  [null "null"]; nested exception caused by: java.io.IOException: server not responding OK to MAIL FROM; 530 5.7.1 Client was not authenticated
Adapter Framework caught exception: Failed to call the endpoint
Delivering the message to the application using connection Mail_http://sap.com/xi/XI/System failed, due to: com.sap.engine.interfaces.messaging.api.exception.MessagingException: com.sap.aii.af.sdk.xi.srt.BubbleException: Failed to call the endpoint  [null "null"]; nested exception caused by: java.io.IOException: server not responding OK to MAIL FROM; 530 5.7.1 Client was not authenticated.
Can anyone please suggest what changes are needed to make this work?
Any help is greatly appreciated.
Thanks.
Anuradha.

Answer 1

HI Anuradha,
Check the below link for receiver mail configuration and follow the steps accordingly.
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0a27c01-26b0-2c10-bd8a-94498efa7ff6?quicklink=index&overridelayout=true
Regards,
Naveen