Error in receiving Email to sbwp

Hi all,
I have an issue. There is a user who changed her e-mail i.d six months back. After which she changed her i.d ,she is not receiving the work items (e-mails)in her business work place. I find the roles are all fine and SMTP is also configured.
In SOST also there is no indication of the mail being sent to this user.
any suggestions please
Thanks&regards
Divya Venkatakrishnan

Hi,
Are you fetching the User id from SU01 or HR Master Data Infotype 0105 & subtype 0010.
If the Email id maintained, Check it is a Valid email id. i.e. Check in the Program @.*
If every thing fine, in the receiver type, you have to give 'U'.
Check this [program|https://wiki.sdn.sap.com/wiki/x/nYKdAw].
Regards,
Surjith

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Hi prases,
Check the configruation of your mail adapter. Hope this link helps,
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http://help.sap.com/saphelp_nw04/helpdata/en/14/80243b4a66ae0ce10000000a11402f/frameset.htm
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bhavesh

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http://support.apple.com/kb/TS3899
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http://support.apple.com/kb/TS3899
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Follow us on Twitter @VZWSupport

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Error in receiving Email to sbwp

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