Error in Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Hello Everyone,
I am a regular user of I-tunes but recently i dont know why but I got some error in Launching I-tunes. So as recomonded by "Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7" section. I started removing the products. But after removing Quick time, I tried to remove Apple Software Update but while uninstalling it gave error that "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." and the uninstall rollbacks.
Please send me a feasible solution to this problem.
Thank You.
Uninstalling the iCloud control panel should allow you to do that folder deletion.
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My ipod touch 4g does not show in Windows 7 or itunes, I've removed and reinstalled Itunes. I've done a factory default, and I've changed out cables. The ipod shows connected but does not show.
Did you remove and reinstall all the Apple software by:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Run this to see if it helps determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if you have an iPod or computer problem'
Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
My computer stopped recognizing my 6th gen nano. I have un then reinstalled itunes as I was prompted. Still nothing. My account is up to date and my last purchase was a few weeks ago. Apple wants me to purchase @ 29.99 an opportunity to speak to a tech. Hoping someone out there can offer some assistance. Thanks.
Hi jim2744,
If you are having an issue with your iPod nano not appearing in iTunes when it is connected, I would suggest that you troubleshoot using the steps in this article -
iPod nano (6th generation) - iTunes Troubleshooting Assistant
Thanks for using Apple Support Communities.
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Brett L -
I have Windows XP on my dell desktop- I have uninstalled Itunes and reinstalled Itunes 10.2.5 - when the install finished i got the error 7 windows error 126 and the itunes won't open
I have uninstalled Itunes and reinstalled Itunes 10.2.5
Doublechecking. Did you just uninstall iTunes, and not the related software and components?
The 7 can be caused by damage to one of the other software components associated with iTunes (most commonly Apple Application Support). If that's what is afoot, a complete uninstall/reinstall may be of some assistance:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
following an update of itunes I keep getting the messageI "Please reinstall itunes. error 7 (windows error 5)." I Have uninstalled and reinstalled Itunes 10.7.0.21 and keep getting the same error message.
A complete uninstall/reinstall of iTunes and related software components is worth a try (7s can indicate trouble with other software components like Apple Application Support). See the following documents for instructions:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
... But if no joy there, let's check to see if there's a .NET issue underlying this:
iTunes for Windows: "Error 7" message when opening iTunes -
after I download Itunes, when trying to sync Ipod, message says "needs newer version of mobile support, uninstall Itunes, and reinstall Itunes, and the same process starts all over again. why is that?
Try removing and then reinstalling the Apple software using these instructions.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
The above containes a link for XP. Also. make sure you install the correct Apple software, It comes in 32 and 64 bit and you need the one that is the same as the computer OS -
I bought a new Ipod (5th generation). I am trying to sync it to my itunes. I tunes does not recognize my new ipod. It is registered. I was only able to download purchases I made from my old ipod. I cannot download my itunes library or any of the games I have purchased. I tried using the troubleshooting guide to no avail. The only thing I did not do was to uninstall and reinstall itunes. I did update it to the latest version. How can I get itunes to recognize my new ipod?
- You do have iTunes version 11 on the computer, right. Saying the latest is not sufficient.
- Have you tried everthing here:
iOS: Device not recognized in iTunes for Windows
- You should
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Your library/media will not be affected.
- Does the iPod charge? -
My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753) -
HT5654 itunes is telling me i need to uninstall and reinstall itunes... wont i lose all my stuff?
I got a new phone - trying to sync my old backed up info on my new phone but iTunes is giving me an error message that says "iTunes requires a newer version of Apple Mobile Device Support. Please uninstall both Apple Mobile Device Support and iTunes, then install iTunes again." I'm afraid if I uninstall, I'm going to lose all the information from my old phone and all my current iTunes info. Please help!!!!
Hello there nikkijay21.
The following Knowledge Base article will help not only with how to properly uninstall/reinstall iTunes, but has some good information that answers your question as well:
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Of particular note is the following:
Notes
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and aren't deleted by removing iTunes. While it's highly unlikely that you'll lose any contents of your iTunes Library when following these steps, it's always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, follow these steps.
These steps may take a significant amount of time to complete, depending on your system.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I just updated iTunes to the 11.1.4.62 (as the pop up directed me to) on my Windows 8 machine. As a result iTunes will no longer recognize my 5th generation Ipod Nano (yes two). I receive a pop up saying "Ipod has been detected but could not be identified properly" I've followed the recommendations seveal times: a) disconnected and reconnected. b) rebooted computer c) unistalled and reinstalled iTunes d) tried different cables e) tried different USB porst f) rebooted Ipod.... the window keeps popping up like a middle finger (you get the point)
iTUnes WILL however, recognize my 4th gen Nano and my 80gb Video (classic) without problem
Needless to say, I'm frustrated and ticked off over all of this wasted time.
Anyone solved this issue yet?
Any good suggestions?
Please advise
Kindest regards,c) unistalled and reinstalled iTunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
Since having a virus on my laptop I am unable to access my itunes. It is asking that I uninstall and reinstall. I am worried that as I cannot find my music already in the itunes library that if i do this reinstalling then connect my ipod that I will loose all the music on there already. I am not necessarily worried about it not being in the library. ANy ideas.
Hello Jenney Watts,
It sounds like you are wanting to re install iTunes but want to be sure of the location of your files before you do so. The following article will walk you through checking where the library is being stored:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
I would also recommend using the following article to consolidate your media to the iTunes library to keep them all in the same place.
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/ht1364
Then you can use this article to uninstall and then re install iTunes:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I have iTunes running on my Windows8 desktop for some while with no problems. Yesterday I purchased a song, deleted a free game app. and upgraded to the most current version of iTunes. This morning I could not pull up iTunes, so I retored my iTunes to a setting two (2) days ago. Now, as soon as I try to start iTunes I get a message stating: This version of iTunes has not been correctly localized for this language. Please run the Enclish version OK. So I hit the OK button and nothing happens. Please help.
Hi there GloriaNM,
You may want to try removing and reinstalling iTunes as an initial troubleshooting step. Take a look at the article below for more information.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
-Griff W. -
please help me. i pluged it into my computer in which i already have i tunes from an old ipod touch and the ipod wont come up in i tunes and its says on the ipod to connect to itunes. i have uninstalled and reinstalled itunes already and it didnt work. please help
Did you try to connect in recovery mode? http://support.apple.com/kb/HT1808
Did you make sure that Apple Mobile Device Service is still active on your computer? http://support.apple.com/kb/TS1567
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