Error in RFC; 'Function module "/GRCPI/GRIA_USR_GET_DETAILS" not'

Background: I have setup my sandbox to do the End User Logon so that guest users can come in and create access requests. This was configured and tested and it was working.
Then, we connected the Active Directory system, and that is also working so that when I go in as an authenticated user (NOT END USER LOGON), and create an access request, the user data is pulled from Active Directory.
NOTE: First, we finished the EUL, then weeks later, we connected LDAP. Now I am reviewing and this happens.
So today, I start seeing this error that's in the subject line. I'm attaching a screenshot.
As the sandbox was configured and working, I haven't gone and changed anything except for the user data sources, which is pointing to LDAP.
I went and changed the user data sources back to what it was before, and I'm still seeing this error.
Not sure where to look because what info I have found appears to suggest a plug in version discrepancy.
We don't have the GRC plug in installed on the GRC system. (separate question - should we have it installed on the GRC system?)
So ... I need some help please - this one is eluding me.
Thank you.
Santosh

Hello Santosh,
The error message is mentioning that a plug-in function was not found. You will need to check if all connectors involved in your user data source (details) have the plug-in installed. This function module is only available in Plug-in add-on (GRCPINW).
I would check the system in the following order:
1 - Check the User data source details (connectors involved)
2 - Check whether the connectors have plug-in installed and if they have the minimum compatibility requirements (according to SAP note 1352498)
3 - Check the integration scenarios (1562760)
4 - If you need to configure LDAP for this matter, use SAP note 1584110
Hope I could help.
Fernando

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Error in RFC; 'Function module "/GRCPI/GRIA_USR_GET_DETAILS" not'

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