Error in sales order when selecting a warranty item in configurator 'Please enter required information - Service Reference Type Code'
Error in sales order when selecting a warranty item in configurator 'Please enter required information - Service Reference Type Code'
Not able to book the sales order because of this issue
Order Management does not support the inclusion of optional service items in a configured Model BOM (see Support article #1296751.1 for more detail). Allowing for such would therefore require customization.
As you've found, there's no modeling restriction that prevents you from creating a Model BOM that includes optional service items, nor is there any problem with creating a Configurator Model for it. And required service items (such as a warranty item that is a required child of an optional BOM component) do not present a problem; they have nothing to do with Configurator, and would never appear as sub-lines in OM. The problem arises in OM, which requires that any service item be "associated" to the item it's "servicing". OM does not automatically make such an association with service sub-lines, even though it might be argued that an association may be inferred by the BOM structure (i.e., OM does not assume that an optional service sub-line is necessarily associated, from a service standpoint, with its BOM parent). OM customization is therefore required in order to hook any service item up to its corresponding product item. Many customers who configure service along with product have implemented such a customization.
(Another gap in such a solution that may be relevant to you is that for an included optional service item requiring recurring billing, Order Management does not create the requisite Service Contract. Customers have likewise developed customizations to address this, as well.)
As this is not specifically a Configurator matter (you could have created your order without using Configurator at all, and you would have experienced the exact same behavior), please do not take my explanation as being either authoritative or comprehensive (I am a Configurator expert, and only knowledgeable enough about Order Management to be dangerous). It would be advisable for you to seek more detailed information/recommendations from the Order Management forum.
Eogan
Similar Messages
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Please enter required information - Order Type
Hi,
In istore while clicking on the 'Place order' button i get the following error.
Error messages from Order Management
Please enter required information - Order Type
There is an error in order submission.
1.I haven't set the ASO Default Order Type at application(istore) and responsibility level(ibe_customer).
2.ASO: OM Defaulting is set to Yes at site,istore and IBE_CUSTOMER responsibilities. But in Default Sourcing Rules,there is no record for default order type.
If i set the profile option or create a record in with a default order type, I won't be able to change the order type in order management(because of the procesing constraints), once it is placed in istore.
The requirement is to default the transaction type(order type) based on the ship to address selected.How can i achieve this?
Thanks,
NithyaHi,
Run concurrent program Import orders and completed normal, but i got error and able to see in corrections .. 'Please enter required information - Line Type'Review the following documents and see if it helps.
Note: 371877.1 - Order Import Failing With 'Please enter required information - Line Type.'
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=371877.1
Note: 788860.1 - Retrobilling Order Creation Process Errors Out 'Please enter required information - Line type'
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=788860.1
when i tried to enter Line Type .. Goods in the tab page and validate... it is not accepting errored out.What is the error?
Regards,
Hussein -
Error in Modify a sales order, when we add the item in the sales order.
Each time when we try to modify a sales order, adding a new item.We get a dump and the changes are not saved in the Data base. Could you help on this??
Hi,
you need to work with
modify xvbap from xvbap_wa.
in report MV45AFZZ
If you modify VBAP itselve you can problems with db, cause entries with vbeln = blank can be created.
Regards
Nicole -
I am trying to create sales order;
While saving the sales order it throws up the following error:
"Version 0 is not defined for fiscal year 2007"
error message no:GP626
When I try to solve, the system is taking me the screen of "Tr.Code:OKEP"
Here in the screen of this transaction, I am unable to do navigate because sytem
is not allowing me to do
It throws up following error:
"Activation of the indicator is not permitted"
error message no: KT253
Pleas helpCheck the following thread
Re: Error in account assignment for item
Regards,
Gauravjit.
Reward points if solution is helpful. -
Gurus,
I am facing an error in sales order creation.
When I enter the material and qty and press enter, I am getting an error saying the Item category is not defined.
have anyone came across this error, kindly helpHI,
Generally item category is determined by the combination of
sales doc type + item cat grp +usage + high level itm cat(if any).
so check whether the above requirements are fulfilled i.e for the sales doc type (if customised) and item category (maintained in mat master sales org-2) are maintained in VOV4 or not.
Reward points if helpful.
regards,
gupta. -
Exclude condition from sales order when minimum vale not reached
Hello,
what would be the best way to exclude/include the freight cost condition from sales order when minimum order value is not reached?
Thanks and best regards
LHi,
If you want to be it should be automatically then follow what RAM KI suggested, but without much more work you want do it manually then do as suggested below
Use the field USAGE at header >> under Sales tab
Create table with combination of Sales orgz and usage fileld and generate table
Assign this generated table to access sequence which is used in your frieght condition
Configure two usages as FRIEGHT include and FRIEGHT Exclude
Maintain condition record for the frieght condition with above combination
Now when you create sales order go header level and select usage as you select usage system will pull values from condition record for frieght.
kapil -
Pricing Error on Sales order :Critical:
Hi all,
I'm creating a sales order, where in I'm getting Pricing Error.
Condition record is maintained for PR00 in USD
It is getting populated but showing red signal.
VPRS also showing Red signal. If I go in analysis of VPRS , it shows message exchage rate error. But Company code currency & document currency is same USD.
so It should not give this error.
But If I go to customer master & in sales area tab & maintain currency as USD, then there is no error in Sales order. All is fine.
But logically , system should not ask the exchage rate as Company code & document currency both are USD.
I expect some quick replies as we are now in impact analysis & on verge of go live next month.Thats what I mention in previous post that
Its a standard beheviour, Document currency is proposed/determined in sales order or billing doc on the bases of customer master record of the Sold-to Party.
And exchange rate for same currency is out of question.
Thats why, when maintain curreny in customer master (Sold-to Party), you don't get error.
As, system is able determine/propose a currency for document currency.
Further, what you can do is press F1 button on the following fie,lds for more clarification.
> Sales Order - Header - Sales Tab - Pricing & Statistics Section - Doc. Currency Field
> Customer Master - Sold-to Party - Sales Data - Sales Tab - Currency Field
I hope that clarifies.
Regards
JP -
Error in Sales order - Consumption account not found
Hi Gurus,
I am facing an error in Sales order - 'Consumption account not found'. The scenario is third party. In sales order, it says 'Consumption account not found'. the item category is TAS and scedule line category has general modification key 'VKA'. And as it is third party, thr is no movement type for the schedule line category. The valuation class of the material is 3334 (software services). I was thinking In OBYC, under GBB key, this combination of my val. grping code+ 3334 + VKA and relevant GLs shud exist.
But in my development client, i dont get any error for the same material. And in thr also, thr is no mention of entry like above combination in OBYC. So its making me think that its not config error. But its an issue of master data or GL data.
Please help me . This is critical.
-PrashantHi,
Your observation is perfectly write, the possible errors are
1. Check the combination of Account modifier of Purchase order account assignmnet or PR. Based on the modifier and check the relevent combination in OBYC
Valuation ClassAccount ModifierIf Groups is there + Transaction Event Key + Gl Accounts
2. If GL Account is available then check the GL Master through FS00 for validation of mandatory consumption is required and i feel there is no issue with material master.
Rewards if it helps
Regards
Goutham -
How to block a sales order when there is a free good item .
Hello Gurus ,
How to block a sales order when there is a free good item , only the authorised person should have authorisation to release those blocked Sales orders.
Reason - They want to have a track of free goods given to customer & to avoid the misusing things
Looking for your inputs
Thanks in advance
Regards
VenkatHi
I think you can try with Status Profile in BS02 define and assign for item category TANN.
In status profile you can block the delivery and also billing unless some changes the object status as released.
Just try and explore
regards
Prashanth -
Changes Allowed on the 3rd Party Sales Order when PO is created
Hello,
We have a requirement to change the Sales Order even if the PO is already created for teh 3rd party order. I am not sure which fields and what changes can we do if the PO is already created for the 3rd Party sales order.
Can you please guide me in pointing to the configuration or any user exit that we can control the field changes on the 3rd party sales order when teh PO is already created.
Thank you!
ChandrakantVenu,
FIRST ANSWER THE BELOW TWO QUESTIONS.
1. Did you understand what Shiva has mentioned?
He has clearly mentioned that you can change the PO qty and in standard it self the same PO changed qty will be reflected in Sales order schduline lines qty, and he also mentioned that if this is not happening then advised to refer the Note 1361281.
2. Did you read the note?
It says that It will occur if the sales order line item is part of the delivery group or if you have set the complete delivery indicator for the sales order. And it also advised to apply the program code to over come the issue.
Please note: before commenting others just check once in system then talk, don't just blindly through the ball, it will not have good results.
Before also mentioned the same, but you still repeating the same.
Sorry Moderators that i have mentioned some lines in the Note here.
thanks,
Srinu. -
What table where i can find the errors in Sales Order
hi,
what table where i can find the errors in Sales Order. here's my situations, I need to create a abap report of CRM sales order not replicated to R/3 and show what's the error. I can't find the actual error in CRMD_ORDDERADM_H and CRMD_ORDERADM_I. I also tried calling program "CRM_ORDER_READ" but the program doesn't display/returns error's on header and item level.
please help.
earl g. farenhi,
what i need is a table where i can find the sales transaction errors. I'm doing a abap report to list down sales transactions with error(s). I checked the table CRMD_ORDERADM_H and CRMD_ORDERADM_I but there's no field for transaction errors.
please help me find a table where I can link the tables above to get the specific errors for a sales transactions.
thanks alot. -
CRM - automated error monitoring tools to track errors in sales orders
could you please let me know whether we have any
automated error monitoring tools to track errors in sales orders
Thanks in advanceI wont recommend turning off cookies in production.
Turning off cookies was only from a Performance
Testing perspective, Not using cookies for a performance test but using them in production, sort of invalidates the test, since much of the issue I had was the testing tool waiting for data to be returned to the cookies so it could be used to move to the next page.
Partner Management uses all of them. I uses iStore for its external launch page, OA framework for its functionality, but then links to Sales online for Opportunities, and Quotes which I believe is AK framework. so you have a mixture of several
frameworks involved...... plus Discoverer Viewer... -
Variant Configuration Error in sales order
Hi,
Done the customization for variant. Raised sales order & selected the characteristics like colour--Red & engine--200cc for material & checked in item level condition its showing the 2 characteristic 100cc & 200cc engines but not the characteristics colours. Maintained condition record & condition type in pricing procedure.
I have 2 issues
1) In Sales Order I selected only characteristic engine 200cc & why it is showing another characteristic 150cc also in Item level conditions.
2) Why it is not showing the Colour characteristic Red in conditions.
Looking for the experts answer
Regards
PradeepHi,
Variant configuration is as per my knowledge its a case sensitive. Please maintain all the variants and character in CAPP letter and do the same during formula writing also.
During creation of Condition record maintain with CAPPs letter only.
Thanks,
Neo.
*Reword points if its helps. -
MB26 - Activate "Sales Order" as Selection Criteria
Dear friends ,
Is it possible to activate field "Sales order" as selection criteria ?
Best regards,
AleHi,
The field is already in the report.
What do you mean by activtion of field.
If you want to make it mandatory then you can create a variant and you can make sales order field as the required field.
Regards
k -
Why pop up is shown to ask for inputing sales order when using COR1
I want to create a process order with order type PI01, but pop up window is shown to ask for sales order when using COR1. I suppose there is something wrong with material master setting, but I've never set classification to this material.
Please help.Hi Nichole
Is the material assigned to any MRP group , if yes then check the config settings on t-code OPPR, if stg group is assigned. also check the matrial type to default MRP group assignment settings in SPRO>production>mrp>MRPgroup> Define MRP Group for Each Material Type.
regards
Prasad
reward if useful
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