Error in sending email to users(outside sap)

Question

Hello experts,
We just transported my program to QAS server and I just tested it now if my program to send messages to emails outside works. Unfortunately, it doesn't. I am using FM SO_NEW_DOCUMENT_SEND_API1 and the sy-subrc = 2 whcih means document not sent. Also, there is window that popped up that says
Database error for <ADDR_PERS_COMP_COMM_GET> <0>
Again, thank you guys for all your help and take care!

Answer 1

Hi,
Check this
Sending mail To Standard SAP MAIL Box
http://www.sap-img.com/abap/sending-email-with-attachment.htm
SCOT settings
http://www.sap-img.com/basis/basis-faq.htm
Sending External email through SAP
http://www.geocities.com/mpioud/Z_EMAIL_ABAP_REPORT.html
http://www.sapdevelopment.co.uk/reporting/email/attach_xls.htm
http://www.sapdevelopment.co.uk/reporting/rep_spooltopdf.htm
http://www.sapdevelopment.co.uk/reporting/email/emailhome.htm\
http://www.sap-img.com/abap/sending-email-with-attachment.htm
Sample Code
Sending External email through SAP
What is the FM for sending the external email through SAP by attaching layout set  to it?
These are the FM for sending external email :-
SO_DOCUMENT_SEND_API1 
SAPoffice: Send new document with attachments via RFC 
SO_NEW_DOCUMENT_ATT_SEND_API1
(In 4.6C only, You can go to SE37 and click the documentation on how to use it. A sample program is provided there.)
SAPoffice: Send new document with attachments via RFC 
Note : If you are using FM SO_NEW_DOCUMENT_ATT_SEND_API1 then Export Parameter DOCUMENT_DATA-OBJ_DESCR contains the Subject. 
SO_NEW_DOCUMENT_SEND_API1 
SAPoffice: Send new document 
How to send a report to an external mail-id?
<b>
Try this sample code :-</b>
REPORT ZREPORT_TO_EMAIL NO STANDARD PAGE HEADING LINE-SIZE 200.
DATA : BEGIN OF ITAB OCCURS 0,
PERNR LIKE PA0001-PERNR,
ENAME LIKE PA0001-ENAME,
END OF ITAB.
DATA: message_content LIKE soli OCCURS 10 WITH HEADER LINE,
receiver_list LIKE soos1 OCCURS 5 WITH HEADER LINE,
packing_list LIKE soxpl OCCURS 2 WITH HEADER LINE,
listobject LIKE abaplist OCCURS 10,
compressed_attachment LIKE soli OCCURS 100 WITH HEADER LINE,
w_object_hd_change LIKE sood1,
compressed_size LIKE sy-index.
START-OF-SELECTION.
SELECT PERNR ENAME
INTO CORRESPONDING FIELDS OF TABLE ITAB
FROM PA0001
WHERE PERNR < 50.
LOOP AT ITAB.
WRITE :/02 SY-VLINE , ITAB-PERNR, 15 SY-VLINE , ITAB-ENAME, 50
SY-VLINE.
ENDLOOP.
Receivers
receiver_list-recextnam = '[email protected]'. "-->
EMAIL ADDRESS
RECEIVER_list-RECESC = 'E'. "<-
RECEIVER_list-SNDART = 'INT'."<-
RECEIVER_list-SNDPRI = '1'."<-
APPEND receiver_list.
General data
w_object_hd_change-objla = sy-langu.
w_object_hd_change-objnam = 'Object name'.
w_object_hd_change-objsns = 'P'.
Mail subject
w_object_hd_change-objdes = 'Message subject'.
Mail body
APPEND 'Message content' TO message_content.
Attachment
CALL FUNCTION 'SAVE_LIST'
EXPORTING
list_index = '0'
TABLES
listobject = listobject.
CALL FUNCTION 'TABLE_COMPRESS'
IMPORTING
compressed_size = compressed_size
TABLES
in = listobject
out = compressed_attachment.
DESCRIBE TABLE compressed_attachment.
CLEAR packing_list.
packing_list-transf_bin = 'X'.
packing_list-head_start = 0.
packing_list-head_num = 0.
packing_list-body_start = 1.
packing_list-body_num = sy-tfill.
packing_list-objtp = 'ALI'.
packing_list-objnam = 'Object name'.
packing_list-objdes = 'Attachment description'.
packing_list-objlen = compressed_size.
APPEND packing_list.
CALL FUNCTION 'SO_OBJECT_SEND'
EXPORTING
object_hd_change = w_object_hd_change
object_type = 'RAW'
owner = sy-uname
TABLES
objcont = message_content
receivers = receiver_list
packing_list = packing_list
att_cont = compressed_attachment.
<b>
2nd Program</b>
REPORT ZSENDEXTERNAL.
DATA: OBJPACK LIKE SOPCKLSTI1 OCCURS 2 WITH HEADER LINE.
DATA: OBJHEAD LIKE SOLISTI1 OCCURS 1 WITH HEADER LINE.
DATA: OBJBIN LIKE SOLISTI1 OCCURS 10 WITH HEADER LINE.
DATA: OBJTXT LIKE SOLISTI1 OCCURS 10 WITH HEADER LINE.
DATA: RECLIST LIKE SOMLRECI1 OCCURS 5 WITH HEADER LINE.
DATA: DOC_CHNG LIKE SODOCCHGI1.
DATA: TAB_LINES LIKE SY-TABIX.
Creation of the document to be sent
File Name
DOC_CHNG-OBJ_NAME = 'SENDFILE'.
Mail Subject
DOC_CHNG-OBJ_DESCR = 'Send External Mail'.
Mail Contents
OBJTXT = 'Minimum bid : $250000'.
APPEND OBJTXT.
OBJTXT = 'A representation of the pictures up for auction'.
APPEND OBJTXT.
OBJTXT = 'was included as attachment.'.
APPEND OBJTXT.
DESCRIBE TABLE OBJTXT LINES TAB_LINES.
READ TABLE OBJTXT INDEX TAB_LINES.
DOC_CHNG-DOC_SIZE = ( TAB_LINES - 1 ) * 255 + STRLEN( OBJTXT ).
Creation of the entry for the compressed document
CLEAR OBJPACK-TRANSF_BIN.
OBJPACK-HEAD_START = 1.
OBJPACK-HEAD_NUM = 0.
OBJPACK-BODY_START = 1.
OBJPACK-BODY_NUM = TAB_LINES.
OBJPACK-DOC_TYPE = 'RAW'.
APPEND OBJPACK.
Creation of the document attachment
(Assume that the data in OBJBIN is in BMP format)
*OBJBIN = ' \O/ '. APPEND OBJBIN.
*OBJBIN = ' | '. APPEND OBJBIN.
*OBJBIN = ' / \ '. APPEND OBJBIN.
*DESCRIBE TABLE OBJBIN LINES TAB_LINES.
*OBJHEAD = 'PICTURE.BMP'.
*APPEND OBJHEAD.
Creation of the entry for the compressed attachment
*OBJPACK-TRANSF_BIN = 'X'.
*OBJPACK-HEAD_START = 1.
*OBJPACK-HEAD_NUM = 1.
*OBJPACK-BODY_START = 1.
*OBJPACK-BODY_NUM = TAB_LINES.
*OBJPACK-DOC_TYPE = 'BMP'.
*OBJPACK-OBJ_NAME = 'PICTURE'.
*OBJPACK-OBJ_DESCR = 'Representation of object 138'.
*OBJPACK-DOC_SIZE = TAB_LINES * 255.
*APPEND OBJPACK.
Completing the recipient list
RECLIST-RECEIVER = '[email protected]'.
RECLIST-REC_TYPE = 'U'.
APPEND RECLIST.
*RECLIST-RECEIVER = 'SAPUSERNAME'.
*RECLIST-REC_TYPE = 'P'.
*APPEND RECLIST.
Sending the document
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
DOCUMENT_DATA = DOC_CHNG
PUT_IN_OUTBOX = 'X'
TABLES
PACKING_LIST = OBJPACK
OBJECT_HEADER = OBJHEAD
CONTENTS_BIN = OBJBIN
CONTENTS_TXT = OBJTXT
RECEIVERS = RECLIST
EXCEPTIONS
TOO_MANY_RECEIVERS = 1
DOCUMENT_NOT_SENT = 2
OPERATION_NO_AUTHORIZATION = 4
OTHERS = 99.
CASE SY-SUBRC.
WHEN 0.
WRITE: / 'Result of the send process:'.
LOOP AT RECLIST.
WRITE: / RECLIST-RECEIVER(48), ':'.
IF RECLIST-RETRN_CODE = 0.
WRITE 'The document was sent'.
ELSE.
WRITE 'The document could not be sent'.
ENDIF.
ENDLOOP.
WHEN 1.
WRITE: / 'No authorization for sending to the specified number',
'of recipients'.
WHEN 2.
WRITE: / 'Document could not be sent to any recipient'.
WHEN 4.
WRITE: / 'No send authorization'.
WHEN OTHERS.
WRITE: / 'Error occurred while sending'.
ENDCASE.
Message was edited by: Manoj Gupta