Error in service order!

Dear friends,
In the service order, expected value and my line item value in the PO are getting added up. wat could be the reason and the possible solution?
Regards

Hi,
These are the limits in the services.
So the expected value means u r expecting the some value might be + or - ,so that system allows at the time of ML81N service acceptance.
The actual value , u already know the value of the order.
Regards,
Andra.

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Runtime error in service order

Hi everyone,
When I try to create a service order I get the following runtime error.
Has anyone any idea how I can solve the problem?
Thanks in advance
Björn

Hi,
1. In the transaction su3, Please add the parameter "WCF_IGNORE_ENHANCEMT" and the values as 'A' and check. Then u will get to know that error is because of standard or some custom code.
2. Check by adjusting the view configuration, That exception looks like during the XML conversation. Just check the xml in the method IF_BSP_DLC_CONFIGURATION~GET_CONFIG_DATA.

Error In Service order Quotation while Creation Follow-up

Hello All,
       In facing an error while creating a follow-up in service order Quotation in CRM WEBUI .
Business Server Page (BSP) error
Error as Follow
What happened?
Calling the BSP page was terminated due to an error.
SAP Note
The following error text was processed in the system:
      Message E PRC_MESSAGES_EXT 320 cannot be processed in plugin mode HTTP
Exception Class     CX_SY_MESSAGE_IN_PLUGIN_MODE
Error Name
Program     CL_BSP_WD_VIEW_MANAGER========CP
Include     CL_BSP_WD_VIEW_MANAGER========CM002
ABAP Class     CL_BSP_WD_VIEW_MANAGER
Method     DO_REQUEST
Line     43
Long text     -
Error type: Exception
Your SAP Business Server Pages Team
Thanks in advace.
Regards,
Kiran Posanapalli.

Hello,
I don't have an answer for you but maybe this helps you in finding one
The message class PRC_MESSAGES_EXT is used for IPC error messages.
Maybe you have errors in some IPC java user-exits?
Hope this helps,
Kind regards,
Joost

Schedule parameter error in Service Order

*Hello*
*I have a problem. I have 4 (1000 to 4000) plants in my SAP ECC6.0. Now im configuring new plant which is (5000). I create notification in PM/CS and with refrence of this notification when im trying to create Service order system errors me this.*
*Scheduling parameters for maintenance order have not been entered*
*Message no. CT608*
*Diagnosis*
**No scheduling parameters have been entered for mainteance orders in Customizing plant 5000, order type SM04 and production scheduler . IF you do not enter the scheduling type no scheduling can be carried out.*
*Procedure*
*Enter scheduling parameters for maintenance orders.*
*execute function*
*i have checked in IMG that schedule parametrs are assigned to sm02 in existing 4 plants but not sm04. But in exsiting plants system allows me to create sm04 but not in new plant 5000. Im surprised that if scheduleing parameters are not assigned to sm04 then how system allows in existing plants to create sm04 and why not in new plant 5000?*
*Please help*

Hi,
Maintain schedule parameter BY T-CODE OPU7
Plant - 5000
Order - sm04
Prod scheduler - * (star)
Scheduling Type - forward
Automatic scheduling - Tickmark
Kapil
Edited by: Kapildev Farakte on Feb 2, 2010 3:08 PM

Factory calendar error in service order

Dear Guru's
could any body help me in solving the below issue.i created the service notification in iw51 after that i clicked the service order tab then system gives the pop up mesage in that i mentioned order type,planning plant,business area,main work center after that i got the below error.
Date 09.09.2011 is after the valid factory calendar period
Message no. IW432
Diagnosis
You entered a date for which the factory calendar was not maintained in your factory.
System Response
Processing will not be continued.
Procedure
Enter a valid date.
If you want to use the date rejected by the system as a valid date, you must maintain the factory calendar in your system with the help of the Customizing function:
Proceed
If you are not allowed to perform the function, contact your system administrator.
from which master data system is picking the Factory calendar.
how to solve the problem.
Thank you in advance.
suribabu.

Thanks to every body.i solved the problem.

Errors CRM Service Order - ECC CO posting

We have created a SAP CRM Service Order ( Copy of SRVO) transaction in CRM 7.0, on release of the service order we are getting the following error .
An error occurred in system ZDEY240 during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
u2022     Errors in prerequisite object Transaction 8000000187 (Notification E IAOM 026)
u2022     Profit center for CRM integration not found (Notification E KECRMPCA 001)
u2022     Error occurred during determination of profit center (Notification E IAOM 039)
u2022     Error occurred during creation of internal order (Notification E IAOM 018)
If any one has a good idea on how to resolve this please let us know.
Posted by Piyush Gandhi
Mobile : 7176505770

Hi Chetan
Greetings
Thanks for your email.
Ref is made to the issue.
I am aware of the CRM - ECC CO integration configuration , we have performed all the settings, I was refering to the error log in particular
Which States:
An error occurred in system ZDEY240 during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
u2022     Errors in prerequisite object Transaction 8000000187 (Notification E IAOM 026)
u2022     Profit center for CRM integration not found (Notification E KECRMPCA 001)
u2022     Error occurred during determination of profit center (Notification E IAOM 039)
u2022     Error occurred during creation of internal order (Notification E IAOM 018)
If you noticed there are serval log associated with this error , If any one know exactly what would be the reson which caused this error logs. We have checked all profit center , ecc service materials , Org Data config and found to be OK. Still the error persists.
Need help to resolve this error.
Regards
Thanks
Piyush Gandhi

Error during Service Order creation

Hi,
I configure the Maintanance order for the plant and tried to create the Service ordeer for that Plant.
But system shows the Following Error Massage,
Field 'Additional Device Data' must still be filled
Can anybody guide me to proceed further on this
Thank You,
With Best Regards,
M.Suresh

Hi,
Thanks for your info PETEA.
Sorry Paul Meehan , I didn't see the field settings in OIAN properly last time.
There is a setting exist for field 'Additional data' as Mandatory. I removed this setting and tried to release the order and I succeeded.
Thanks Paul Meehan and PETEA for your Information.
M.Suresh

Unable to edit User Status in Service Order

Hi Experts,
There are several service orders with user status 'Open', whereas the system status is 'In Process'. The individual items are either set to Completed or are Released. I am unable to change the user status from 'Open', as there are no other options available in the dropdown list in edit mode. I even tried changing the status in CRMD_ORDER and was not able to do it. I checked the configuration for this and its perfectly fine. The status profile has been maintained properly.
I tried using FM CRM_STATUS_CHANGE_EXTERN and CRM_STATUS_CHANGE_EXTERN_OW for this purpose and it still did not work. Any help/tips to resolve this will be highly appreciated.
Thank you,
Nanda

Hi Nanda,
As per your last reply, for some Service Orders you are unable to change the Status. Can you have check whether those service Orders are error free?
Sometimes, when there are errors in service orders or in 1Orders you cannot change the status from In Process or Open even when you have released certain Items.
Hope this helps.
Thanks,
Samantak.

Restriction of user status in service order for billing due list

Dear CRM Experts,
I have configured status profile for service order as OPEN,INPROCESS and Completed and have assigned this to the service order transaction type.
Now once i save a service order without errors ,the system is automatically generating abilling document in billing due list TX:BEA_DL_01 even though the user status assigned to it is OPEN ,INPROCESS AND COMPLETED.
According to our client requirement ,a billing document has to be created in Billing due list if the User status assigned to it is COMPLETED only.
Please suggest the solution.
Bye,
Madhav

Hi Nanda,
As per your last reply, for some Service Orders you are unable to change the Status. Can you have check whether those service Orders are error free?
Sometimes, when there are errors in service orders or in 1Orders you cannot change the status from In Process or Open even when you have released certain Items.
Hope this helps.
Thanks,
Samantak.

Error in creating a Service Order in the transaction CRMD_ORDER

Hello,
We are trying to create a service order in CRM and it shows no errors on CRM side while it is processing and saving it. But after the save is complete, it returns a error from the connected R/3 side tht says "An error occurred in system D19CLNT100 during account assignment".
Any ideas as to how can this be corrected.
The details are as under:
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
Business partner with GUID 4459115E6EAB014100000000099A6565 does not exist (Notification E R11 124)
Business partner with GUID 4459115E6EAB014100000000099A6565 does not exist (Notification E R11 124)
Characteristic "Sold-to party" for business scenario "CRM Service" is missing (Notification E IAOM 007)
Characteristics for Controlling object have errors (Notification E IAOM 034)
Characteristic "Sold-to party" for business scenario "CRM Service" is missing (Notification E IAOM 007)
Characteristics for Controlling object have errors (Notification E IAOM 034)
The BP exists on both CRM and R/3 side in both tables CRMKUNNR and CRM_BUT_CUSTNO.
But probably some problem with Costing.
Any ideas are highly appreciated. Thanks.
Rgds
Priyanka

Hello Priyanka,
I have the same problem by using Service Ticket in SAP CRM 5.0.
Did you already solved this issue? If so, can you please provide the solution!?
How can I activate and check the transfer log?
Thanks and regards
Alex

Error while creating service order in web ic 5.0

Hi All,
we are facing problem with service order in web ic 5.0.whenever we click on service order in navigation area it is throwing an error message as given below.
Note
The following error text was processed in the system RQ4 : No business transaction type was found
The error occurred on the application server pssapcmq_RQ4_01 and in the work process 0 .
The termination type was: ERROR_MESSAGE_STATE
The ABAP call stack was:
Module: %_HTTP_START of program SAPMHTTP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system RQ4 in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server pssapcmq_RQ4_01 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server pssapcmq_RQ4_01 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 370 -u: BEJAW1M -l: E -s: RQ4 -i: pssapcmq_RQ4_01 -w: 0 -d: 20080111 -t: 133612 -v: ERROR_MESSAGE_STATE -e: No business transaction type was found
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
Please help me
Regards
Madhav

Hello Madhav,
You have to maintain your 'business transaction profile' (SPRO->CRM->IC Web->Business Transaction->Define bus. trans. prof.) in the customizing and assign that profile to your IC WebClient profile (the one you assigned in the org. model)
In the business transaction profile you must make sure that at least one transaction type (e.g. ZSRV) is assigned as 'Dependent business transaction' and that entry is flagged as 'Service'.
Also make sure that that transaction type (ZSRV) has leading business transaction category 'Service process' (BUS2000116).
This should solve your problem!
Kind regards,
Joost

Error while changing Service Order in CRM

Hi,
After creating Service Order in CRM, i click on change mode, it shows the following error:
An error occurred in system ECC during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
Enter the business area (Notification E KO 136)
Characteristics for Controlling object have errors (Notification E IAOM 034)
What needs to check in R/3 to process this successfully to create an Internal Order in ECC referring this Service Order.
tnx in adv.
rgds,
balu

Hi Balu,
You can refer to the note 966289 which talks about this problem if a service order template is used.
Thanks
Abishek

Error while changing Service order through BAPI_ALM_ORDER_MAINTAIN.

Hi Frens,
I am facing problem while changing a service order .
I am changing the HEADER ( Planner group & Basic Finish date )   through
BAPI_ALM_ORDER_MAINTAIN.
lt_methods-refnumber = '000001'.
lt_methods-OBJECTTYPE = 'HEADER'.
lt_methods-METHOD = 'CHANGE'.
lt_methods-OBJECTKEY = l_aufnr.
append Lt_methods.
lt_methods-refnumber = '000001'.
lt_methods-OBJECTTYPE = ' '.
lt_methods-METHOD = 'SAVE'.
append lt_methods.
lt_header-orderid = l_aufnr.
lt_header-PLANGROUP = 'GE'.    " Hard coding for testing
lt_header-FINISH_DATE = '20081114'.
append lt_header.
lt_headerup-orderid = L_AUFNR.
lt_headerup-PLANGROUP = 'X'.
lt_headerup-FINISH_DATE = 'X'.
append LT_headerup.
CALL FUNCTION 'BAPI_ALM_ORDER_MAINTAIN'
    TABLES
      IT_METHODS   = LT_methods
      IT_HEADER    = LT_header
      IT_HEADER_UP = LT_headerup
      RETURN           = LT_return.
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
     EXPORTING
       wait = 'X'.
I am getting error No : IWO_BAPI2 ( 118 )" *Order 5001887 cannot be saved, since no operation is maintained."*

Hi Balu,
You can refer to the note 966289 which talks about this problem if a service order template is used.
Thanks
Abishek

Error while saving the service order "Error determining Local currency"

Hi Gurus,
I am facing a strange proble, while adding components to my service order. The system throws error " Error determining local currency: ER type 'M' date 05.11.2007 from SGD to RMB RC 4 ".
the customer is from singapore and am issuing the material from local plant (every where SGD is maintianed as the currency). We have maintained the exchange rate also between these currencies.
Can anybody throw some light on this issue????
Prase

Closed the thread...

Error while saving service order?

Dear SAPIENTS,
While saving service order system is throwing error in commitment check
message number CO634
can anybody tell where i need to check to resolve this problem?
Regards,
Kaushal Rai

hi
In FMAVCR01 you can see the amount avaialble for the fund center and commitment item combination ,
in the maintenance order itself from the menu Goto>Assignments>fund center
i think you are using the funds management where the system picks up the commitement item for the respective material in the order you specified ,kindly consult with your FICO person also
regards
thyagarajan

Error in service order!

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