Error in SMQ2 - SRM Server

Question

Hi,
I have done basic config steps in SRM & ECC as per SRM Config guide.
When i checked in SMQ2 in SRM system, for Queue - R3AI_DNL_CUST_PROD1, status is in SYSFAIL, on double clicking,i am getting the error as *Immport of material type into hierarchy TEST not p ossible (note 432339)
Message no. SR053*
Can anybody help me to resolve this issue ?
Regds,
CB

Answer 1

Hi,
In transaction COMM_PRAPPLCAT, you specify that the hierarchy specified in the error message is to be used for application 'Purchasing' (02). This means that the material groups would be created in this hierarchy. Delete this setting in Transaction COMM_PRAPPLCAT. If hierarchy R3MATCLASS already exists, assign hierarchy R3MATCLASS to application 'Purchasing'. Then the material groups are created in hierarchy R3MATCLASS.
If you want to import the material groups into the hierarchy specified in the error message, you can also keep this hierarchy assigned to application 'Purchasing' and deactivate the error message. Error message "Import of material types into hierarchy &1 not possible". You can do this in Customizing under 'Customer Relationship Management -> Master data -> Basic settings -> Define system message characteristics'.
Regards,
Nikhil