Error in STMS - The TMS configuration is inconsistent
Hi gurus,
Yesterday I installed the SAP Solution Manager 7.0 SP14 with S.O. Win 2003 server and D.B. Oracle 10.2.0.4 version.
When I tried to configure the STMS I´m facing with a problem... the system send me a error "The TMS configuration is inconsistent" and when I open the error details it show me a information "tp configuration note completely distributed"... I search a lot to find a valid solution for this and I don´t have sucess, I don´t achieve a answer / suggest that solve this error...
Please give your suggestion to resolve this issue as snow as possible.
Thanks in advance
Best regards,
João Dimas - Portugal
Hi,
Please check the Note 1144208 - TMS Tendering: Inconsistent tendering template
Settings under the Transport Management System do follow the steps.
All the below settings has to be done in satellite system not solution manager
1. Define Transport Routes for System Landscape
Go to Transaction STMS
Choose Overview -> Systems.
Double-click each system.
The Display TMS Configuration: System <system ID> screen appears.
Select the Transport Tool tab page.
If the entry CTC does not appear in the Parameters column, enter it there, and then in the Value column, enter 1.
Save your entries.
Configure Transport Strategy
Go to Stms Transaction
Go to Menu Overview Transport Route
Doule click on Each System
In the Transport strategy group box, select Single transports
(since only Import Single and Import Project All are used).
In the Quality assurance group box, deselect Delivery after confirmation
1. Choose Continue.
Activate TMS Trusted Services
Go to Stms Transaction
Choose Overview -> Systems.
Choose Goto -> Transport domain.
In Management Tab
In Security Options group box
Click on Trusted Services Active
Go to QA Approval Procedure
You should not assign any QA approval system there
Save your Entries
Call Transaction STMS.
Choose Overview Systems. The system overview appears.
Choose SAP System Create Domain link.
The dialog box Request for Linking 2 Domains appears.
Enter the system name, host name and system number of the domain controller you want to link to, and then confirm your entries.
Your SAP System performs the following actions automatically:
o Generates the required RFC destinations.
o Sends the address data of the controller to the controller in the other domain.
You can now see that you have requested the domain link to the other domain in the system overview.
Click the Distribute and Activate TMS Configuration ICON on the Application Toolbar
After that Go to SAP System Check Connection Test, transport directory and transport tool
Check all once whether it is having inconsistency.
4.Check Configuration of Transport Domain
Log on to every domain controller that is connected to your transport landscape.
Call transaction STMS
Apart from the information "You are logged onto the domain controller", you should not be able to see other messages or warnings.
Generate RFC Destinations to Client 000
Call Transaction SMSY.
Go To Landscape Components
Go to your Satellite System
Click on the Domain Controller System
In the Right side Tab strip, Click on the Clients, Select 000 client Click on RFC generate Button
Give the User name for Read Access and Change Manager
Click the OK Button to Continue
Add Import Authorization to Operator/Administrator
Make sure that the operator and administrator users in client 000 of the target systems have the same name as their user in the Solution Manager system.
Assign import authorization to the operator and administrator users in client 000 of the target systems (SAP_CHANGEMAN_OPERATOR and SAP_CHANGEMAN_ADMIN roles).
Regards
Sreedhar Reddy
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I am getting a error msg that The TMS configuration is inconsistent
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Moderator message: a topic for "Netweaver Administrator", but please (re)search yourself before asking there.
Edited by: Thomas Zloch on Jul 15, 2010 12:52 PMWhat is the file type?
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The TMS configuration is inconsistent and The transport route configuration
Hi,
I logged on domain controller in STMS in QA. I can see the following in STMS as
" The TMS configuration is inconsistent
The transport route configuration is inconsistent"
Users were able to do transports and there were no issues.
Transport routes
DEV>QA>PRD
TST(which is not active)
Environment:
Oracle: 10.2.0.4.0
Windows NT
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Thanks and Regards
SatyaHi,
Everything is tick marked.
Please find the output.
Check Transport Directory 03/30/2011 08:34:16
QA1 CAL - Quality
Transport Directory
bin
sap2bksrv\sapmnt\trans\bin
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Read Test File
Delete Test File
buffer
sap2bksrv\sapmnt\trans\buffer
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Delete Test File
cofiles
sap2bksrv\sapmnt\trans\cofiles
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Delete Test File
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sap2bksrv\sapmnt\trans\data
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Delete Test File
log
sap2bksrv\sapmnt\trans\log
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Read Test File
Delete Test File
sapnames
sap2bksrv\sapmnt\trans\sapnames
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tmp
sap2bksrv\sapmnt\trans\tmp
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Thanks and Regards
Satya -
"An RFC error occurred in the TMS communications layer.
Hi all,
We are running SAP ECC 6 in SUSE Linux. I am trying to configutre the STMS by keeping my Developement server as a domain controller. But when i login to my Production server and try to add the server in TMS its throwing an error message.
"An RFC error occurred in the TMS communications layer.
Target system: DOM_CTL.(000)
Function: TMS_CFG_CREATE_A2D_REQUEST
RFC message:Error opening an RFC connection.
System response
The function terminates."
Procedure
Correct the error and execute the command again.
Any help would be greatly appreciable
Regards,
PradeepHi,
When I have had problem's like this before I have deleted the complete TMS configuration, then made sure the TMS RFC connections are deleted then re-installed the TMS as if it was a fresh install, this usually fixed these communication issues.
I did however have a problem with the TMS configuration if the Password Parameters indicating there must be a digit is configured. I removed this parameter configured TMS then set this parameter again.
Regards
Krishna -
Error by opening the Central configuration manager
Hi Gurus,
i have a problem with my system.
I installed Enteprise XI 3.0, Crystal, CR, Xcelsius.
By trying to install Live office i receive an error.
I open the Central configuration manager and received this:" The procedure entry pint? Can stack Dump@SLogger@CXLib400@SA_NXZ could not be located in the dynamic link library CXLIBW-4-0.dll"
I can´t start nor stop in CCM.
Do you have any solution?
Thank you for your input.
PatHello Gilo,
I recommend to post this query to the [BusinessObjects Enterprise Administration|BI Platform; forum.
This forum is dedicated to topics related to administration and configuration of BusinessObjects Enterprise, BusinessObjects Edge, and Crystal Reports Server.
It is monitored by qualified technicians and you will get a faster response there.
Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.
Best regards,
Falk -
Hi All,
I wa sin process to do support patch updation which throwed an error TP_CANNOT_CONNECT_SYSTEM.
I tried to configure STMS but it shows error like "The TMS configuration is inconsistent".When i click on Overview->System and try to distribute configuration to all system it shows me error as
Command TMS_PM_DISTRIBUTE_PROFILE
Service tp Profile Service
Start Online
Function TMS_PS_WRITE_PROFILE_TO_DISK
Message SET_CODEPAGE_FAILED
Could not start transport control program tp
Kindly Help....- check your tp path and RFC. If there is error like " Error when opening an RFC connection", then check the RFC connection in SM59
- check if user authorize to start tp command
- Please try to register the tp program in the gateway as detailed by SAP note 353597 and then check the radio button "Registered Server Program" in the destination CALLTP_XXX (TCP/IP Connection in SM59)
- secinfo.* file (note 110612)
Regards,
Vincent -
Error is STMS when import client from 2 different system
I have two system in same landscape, system 1 is production with system ID : SEP, system 2 is develop with system ID : SED (is Domain Controller),
system 1 & 2 in same domain with Domain Controller : DOMAIN_SED in STMS
And then, I exported client 800 on production system (system 1) with profile SAP_EXPA
and I have 3 request : KO00189.SEP ; KT00189.SEP ; KX00189.SEP (cofiles) and RO00189.SEP ; RT00189.SEP ; RX00189.SEP (data)
I copied 3 request above into system 3 (system 3 is different landscape with 2 system above and i setup system 3 at different location, so called backup system. System 3 is setup with system ID: SED and Domain Controller DOMAIN_SED too)
Then i imported client 800 into system 3
and i have an error in system 3 : System unknown in Transport Management System
Please help me ...
Thanks allhi Shanker !
after reset user TMSADM -> connection not change -> connection work OK
i tried it but error remaining
Information extra :
system 3 is a physical system with Domain Controller : DOMAIN_SED ****** SID : SED and extra setup a virtual system as SEP on system 3
I configured tranport route from SED to SEP, so error "System unknown in Transport Management System" no longer
but arise new error "Error occurred in SED TMS communication"
Information extra error "Error occurred in SED TMS communication" when import request :
Error occurred in SED TMS communication
Message no. XT149
Diagnosis
An error occurred in the TMS communication layer of the following SAP system:
System: SED.DOMAIN_SED(000)
Function: TMS_CC_READ_CCCFLOW_OF_TRKORR
Error: SERVICE_NOT_AVAILABLE ()
System Response
The function terminates.
Procedure
Check your transport control station configuration with transaction STMS.
thanks all
I hope error to solve soon ..... -
I am trying to update TMS confiuratuon of our QA system from transport domain controller and i am getting following message,
Please help,
No distribution processes active
Message no. XT072
Diagnosis
To distribute the TMS configuration to the individual systems, one process is started in the background for each system.
No process of this type is currently active.Thanks for your reply
Yes, I tried from 000 with DDIC, Here is detail information
Trans_DIR setting in instance profile is
Parameter val.:
$(SAPTRANSHOST)
Unsubstituted standard value:
$(SAPTRANSHOST)\sapmnt\trans
Substituted standard value:
wlapphr1\trans$\sapmnt\trans
( if I put
wlapphr1\trans or $(SAPTRANSHOST)\sapmnt\trans , it cannot recognize, I found in the domain controller
wlapphr1\trans is shared sepreretely , I donot know why
wlapphr1\trans is shared sepreretely and can be connect as
wlapphr1\trans$ from target )
I am wondering why it is showing Substituted standard value:
\wlapphr1\trans$\sapmnt\trans
In STMS setting TRANSDIR =
wlapphr1\trans ( as trans is shared seperately )
Here is the message when i check the TMS configuration of QA system from the Domain controller
This is tp version 340.16.41 (release 640, unicode enabled)
I am getting following error message while opening the transport Queue,
I have also checked the STMS , which looks fine, please help
E-
wlapphr1\trans$\sapmnt\trans\bin\TP_DOMAIN_HRP.PFL could not be
opened
EXIT
ERROR:
System : Parameter SAPEVTPATH not set. Batch jobs cannot be started.
Error in
wlapphr1\trans$\sapmnt\trans\bin\TP_DOMAIN_HRP.PFL: transdir
not set
tp returncode summary:
TOOLS: Highest return code of single steps was: 0
ERRORS: Highest tp internal error was: 0208 -
Error in Transporting the request
I am facing following error when I am transporting Z TABEL from DEV to QAS . Kindly guide me to resolve this problem.
ABAP Dictionary: Activation
Transport request : DEVK907230
System : QAS
tp path : tp
Version and release: 372.04.08 700
Program start============================================================
Mass Activation
=========================================================================
Process..................: SAPQA_13
User.....................: DDIC
Date, time...............: 23.01.2012, 11:22:56
Platform.................: CUSTOMER-QAS(700)/ORACLE/WindowsNT/SAPQA
Tool.....................: BATCH/RADMASG0
Log......................: F,
SAPQA\sapmnt\trans\tmp\DEVA907230.QAS
Program parameters:
Input Medium...............: Transp. Request DEVK907230
Activation Method..........: Inactv.
Chk Mode...................: T
Version to be activated....: M
Versions to be deleted.....: All versions are deleted
Lock Against Paral. Exec...: Shared
Independent Statistics Log.: being written
Parallel Mode..............: Switched on
..Resources................: 50% of Dialog Processes, Maximum 4 Processes
.Costs for Each Task.......: Minimum: 3.000, Maximum: 150.000
=========================================================================
LIMU TABD ZMA_SALE_ORDER: Object information could not be imported
No object to be deleted and activated exists
=========================================================================
Mass Activation
=========================================================================
Process..................: SAPQA_13
Return code..............: 12
Program runtime..........: < 1 sec.
Date, time...............: 23.01.2012, 11:22:56
Program end==============================================================
ABAP Dictionary: Activation
End date and time : 20120123112257
Ended with return code: ===> 12 <===I checked all the options and find following problems but before this I want to inform you that only this request is not transporting.
option 1
If this is the issue then why all other requests are transporting properly.
check STMS-System Overview -> Connection Test.
Error occurred in QAS TMS communication
Message no. XT149
Diagnosis
An error occurred in the TMS communication layer of the following SAP system:
System: QAS.DOMAIN_DEV(500)
Function: TMS_CI_PING
Error: USER_TMSADM_DENIED ()
option2
I changed the Table to its old and then transport it again but error is still exist.
option 3
In TCode SLOG I am unable to find any thing it shows no entries . plz guide me ho canI obtain log from SLOG
Plz reply as soon as possible -
Hi,
I'm in the process of installing solution manager. I've managed to run saprouter & to logon to sapnet. Now i'm having a hard time configurating the TMS.
My conf is the following Solution manager & SAProuter are both installed on the same machine. I want my solution manager to be the transport system.
I use STMS, then i get prompted for Description, transport domain name & description.
After fulfilling i can either save or do "other configuration" => there i'm asked a
-Target host :
-System number :
-User : TMSADM
Can i have some info about target host & system number : target host would be my solman installation so should i enter SOLUTIONMAN-SRV as target host & system number 00?
If i don't enter those information & continue with the basic entries, i
- Check the RFC connection : working fine
-In overview=>system when checking the Communication tab, in transport domain my controler is my solman system, but there is no backup or workflow engine : what should i enter?
In RFC Adress i have the user TMSADM , but no snc name : somehting to do here ? The snc active is unclickable : but i'm actually using SNC so should i change something ?
How to check if the TMS configuration is stored in the transport directory?
How to check the transport profile tp is generated ?
Can't access the worklist saying "Workflow not active" : some insights ?
In overview=> transport routes => Configuration => Standard configuration : i can't select "single system" but if i follow the SAP documentation i'm supposed to have a Single system configuration.
Hope you can help me !:Hi Blanchard,
As per your requirement you have to enter the following entries in the TMS Conf.
-Target host :<HOSTNAME of the TARGET SYSTEM>
-System number :<SYSTEM NUMBER OF THE TARGET SYSTEM>
-User : TMSADM<STANDARD USER>
Target Host and the System Number should be the System which you want to target,
i.e As you are Configuring TMS in Solman so your Target Host and the System number should be your ECC or SRM or whatever
Systems which are in Landscape.
The Path of the Transport Profile which is being generated is in E:\usr\sap\trans\bin--> TP_DOMAIN_SID.PFL
And If Any Doubts regarding this kindly go through the link.
[http://help.sap.com/printdocu/core/print40b/EN/pdf/bcctstms/bcctstms.pdf]
Hope this will help you out
Thanks & Regards
Ajitabh -
Hi All,
Our landscape is SCD (Dev) --> SCQ (Test) --> SCP (Prod), SCD being the domain controller.
We just installed SCQ. I configured STMS and replaced SCQ virtual system with actual system.
Now, when I execute connection test (from TX STMS) in system SCQ by selecting SCD i.e. is STMS --> Systems overview I select SCD and execute connection test.
I get an error,
Command Start TMS_CI_START_LOCAL_SERVI
Service Communication Interface
Start Online
Function TMS_CI_START_LOCAL_SERVICE
Message SYSTEM_ACCESS_DENIED
As a result, my TMS config remains inconsistant.
The RFCs are working fine in both directions. When I execute same test from SCD to SCQ, by logging in to SCD, it works fine.
As soon as I configure STMS in SCQ and execute the connection test, a lot of dialog WPs get occupied by TMSADM user and keep updating TMSALOG table and selecting from TMSMCONF and TMSCSYS.
This also starts filling up the /usr/sap/SCQ/DVEBMGS00/data/stat file vigorously.
The contents of the TMSALOG table are,
00000003 SCQ 091814SCQTMS_CI_START_LOCAL_SERV DOMAIN_SCD SCQ 000 CI TMS_CI_START_LOCAL_SERVICE SYSTEM_ACCESS_DENIED E
00000004 SCQ 091814SCQTMS_ALT_LOG_EXCEPTION DOMAIN_SCD SCQ 000 ALT TMS_ALT_LOG_EXCEPTION OK
Already Tried,
1. Reconfiguring STMS in both SCQ and SCD.
2. Checking permissions of trans and other dirs and entries in hosts and services files on both SCQ and SCD.
3. Applying BASIS SP packs till 14.
4. Upgrading the SAP Kernel to 147.
Pls help.
Regards,
Kiran PolHi Khalid,
Thanks for your reply.
I have already maintained the FQDNs in hosts file and servers can ping each with both hostnames and IPs.
Also, the RFCs (created automatically during TMS config.) are working fine in both the direction.
But although my RFCs are working, I get this TMS_CI_START_LOCAL_SERVICE and SYSTEM_ACCESS_DENIED errors while I try to check system SCD (connection check, Trans dir check..etc) by logging in to SCQ.
However, the checks are successfull when I login to SCD (domain controller) and try to check SCQ.
Any more suggetions will be appriciated.
Regards,
Kiran -
Local TMS configuration inconsistent in sid
hi,
i am facing this problem while using tms
"Local TMS configuration inconsistent in sid"
can u pls help meat first, the TMS domain is running good.
I delete the TMS configuation in DEV client 000 before delete QAS system in this domain, and then i try to reconfig TMS domain in DEV, when i try to join QAS to the domain, I got the error message "Local TMS configuration inconsistent in QAS", details information:
=============================================================
System QAS Command TMS_MGR_CONFIGURE_CLIENT
Client 000 Service Communication Interface
User TMSADM Start Online
Date 2011-05-23 Function TMS_CI_START_SERVICE
Time 11:12:40 Message INVALID_LOCAL_CONF
Local TMS configuration inconsistent in QAS
tms_not configured
=============================================================
and i try to update and distrubut the domain configuation in Domain controller(DEV) according the online help, and I try to post installation both in DEV and QAS, but still no effected of all. -
Inconsistency/Incomplete Error in mass upload of Configuration
Hi All,
I will need your expert help on the issue I am facing in my project.
We have sales order items having more than 300 characteristics. So we have a small program which takes the sales order number, item number, characteristic name, and value from an xls sheet and update the configuration in sales order.
We also have lot of constraints, procedures, etc... in the profile of this item, due to which we dont get the configuration as Green always. In many cases, we get inconsistency or incompletion in the configuration.
However we are not able to read these reasons in the program. Reasons for inconsistency or incompletion are not feasible to read by the program as these are mostly coming from interpretation of rules by the VC engine.
Do we have a method for handling the following scenarios.
1. Even if configuration is incomplete or inconsistent, I want to update the VC values as provided in the xls sheet in the sales order and lock the configuration and save sales order.
2. After saving sales order, I want the program to get the reasons for inconsistency (the inconsistency messages we see in the sales order) and present them at the end.
I will be grateful for any useful thoughts (programs used, technical inputs, alternative methods) on this.Navaneetha Krishnan,
The problem i see here is standard behaviour of not accepting incosistant data in configuration is obstacle. Which is preaty logical, ex, user want to assign a characterstic value which doesnt exist or which is not valid due to selection of another value for another characterstic. There can be many other reasons and examples.
My suggestion is break down your program 2 part , creation & error handling.
During creation read and record all the data in excel sheet into a internal table
process data line by line
for every sucess message delete the processed line
for every error record , copy the data in Z table which can be used later by error handling part
record error or inconsitance message generated in 2nd Z table
once trnsaction reaches last data line , show list of sales order created and a option to review inconsitance messages generated.
Run error handling trnsaction which looks into 2nd Z table and display list of inconsistnaces generated.
correct the error manualy and reprocess the data saved in 1st Z table
In VA01 or VA02 if there is inconsistance you can proceed furthe r, but check with your programer while using BAPI is it possible to save incomplete configuration , if he/she find a way , you can save this incomplete sales orderline item number in 1st Z table , which can later useful while error processing.
Its just a abbrupt thought , which hope can be useful for you while creating FS.
Thanks
Ritesh -
Getting the following error while creating a new configuration
Hi team,
I am trying to create configuration of my web dynpro application. When
I right click on my application and choose create/change configuration,
browser started. Now when I give a name ( e.g zabc) to it and choose the
function create, the following error occurs... Can you please give me
suggestion to overcome it
Error when processing your request
What has happened?
The URL https://gsdcb261.in.ibm.com:8443/sap/bc/webdynpro/sap/zims_issue/ was not called due to an error.
Note
The following error text was processed in the system SD4 : Screen output without connection to user.
The error occurred on the application server gsdcb261_SD4_01 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
SYSTEM-EXIT of program SAPLSKEY
Function: TADIR_OBJECT_CHECK of program SAPLSKEY
Function: CHECK_ACCESS_KEYS of program SAPLSKEY
Method: CHECK_TROBJ_BEFORE_EDIT of program CL_WD_CONFIGURATION_MODEL=====CP
Method: FILL_APPL_CONFIG_CONTEXT of program CL_WD_CONFIGURATION_MODEL=====CP
Method: UPDATE_APPLICATION_TREE of program /1BCWDY/0A4VPNTYZEA2W6Q9CMDX==CP
Method: IF_COMPONENTCONTROLLER~UPDATE_APPLICATION_TREE of program /1BCWDY/0A4VPNTYZEA2W6Q9CMDX==CP
Method: ONACTIONACTION of program /1BCWDY/0A4VPNTYZEA2W6Q9CMDX==CP
Method: ONACTIONACTION of program /1BCWDY/0A4VPNTYZEA2W6Q9CMDX==CP
Method: IF_WDR_VIEW_DELEGATE~WD_INVOKE_EVENT_HANDLER of program /1BCWDY/0A4VPNTYZEA2W6Q9CMDX==CP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SD4 in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server gsdcb261_SD4_01 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server gsdcb261_SD4_01 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-https -c: 100 -u: AGAURAV -l: E -s: SD4 -i: gsdcb261_SD4_01 -w: 0 -d: 20070426 -t: 200845 -v: RABAX_STATE -e: DYNPRO_SEND_IN_BACKGROUND
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework TeamHello Thomas,
I am sorry but I haven't check this forum in the last weeks because of lack of time. Thanks for your hint regarding a potential solution. Taking a look a the note I have some problem in "using" it.
This note contains a number of potential solutions regarding our problem.
Solution 1.) one could use the modification as described. Surprising to read that SAP is saying: do a modification to solve the problem. => this is only possible "manually" I am not sure If I will follow this approach
Solution 2.) Change the URL: This solution scenario I do not understand. The solution path is "very" short and not very instructive. This is the story:
You can do this by adding "_OLD" to the name of the application of the URL created for the configuration: Use "CONFIGURE_APPLICATION_OLD" instead of "CONFIGURE_APPLICATION"
and "CONFIGURE_COMPONENT_OLD" instead of "CONFIGURE_COMPONENT". If you want to use this function as your standard, you have to change the original application. To do this, set the parameter "OLD_TR" to "X".
This solution path is "to short". I do not get the "message" what to do.
Furthermore: Does that mean you have to use this peculiar solution any time durnig software development of webdynpro components using configurations? In my opinion yes. This is therefore only a "workaround solution" and nothing else.
And there can I find this parameter "old_tr" they are talking about?
Sap note 1060287 is the "same" kind (Symptom of this note:
If you use the configuration editor, there may be errors during transport handling or
DYNPRO_SEND_IN_BACKGROUND crashes.).
Here they are saying:
"Solution
A final solution will be provided for Release 7.0 BASIS Support Package 13."
So in SP13 there seems to be a solution (I haven't found up to now the corresponding note). But does that now mean I must implement the complete support package?
So I am sorry: No progress on my side up to now. May be you have had some success?
With best regards
Christoph -
The boot configuration data for your Pc is missing or contains errors: error code 0x000014c
Hello,
See if any body may help here... I get this blue screen:
RECOVERY
Your PC needs to be repaired:
The Boot Configuration Data for your PC is missing or contains errors.
file:\\EFI\Microsoft\Boot\BCD
Error code: 0xc000014c
You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a a disc or USB device), contact your system administrator or PC manufacturer.
Press Esc for UEFI Firmware Settings
First I was able to get into the option 11 and run the whole factory reset, i was so happy because I tought it will be easy.. but then after I did the factory reset.. I keep getting this blue screen. if I press ESC I get into this next screen:
F1 System Information
F2 System Diagnostics
F9 Boot Device Options
F10 BIOS Setup
F11 System Recovery
ENTER - Continue Startup.
this is what happen when I click any of this options:
F1 I get into the System Information with no problems, then I click <ESC> to continue and get back to the last screen... then I press F2 and super, I am able to run Memory Test and Hard Drive Check 100% with no problems in any of those, after I am done with my teste I press exit and I am back to the F1,F2, ETC menu... now I want to try F9, F10 or F11. bummer.. in this 3 options I get back to the blue screen described at the beggining of this post. (I already connect a USB with an boot loader, which works perfectly)
so I can't do anything, nothing at all!! crazzines.
So what I did to check why I can't get into the BIOS or at least to boot from my USB... I removed the botton cover of my laptop and removed the hard drive and that's how then I was or I am able to Log into the BIOS, - I did the changes to boot first from the USB and then from the HD and this is how I was able to boot from the USB - BUT If I connect back the Hard drive, I am not able to get into the BIOS or boot from the USB - so basically I am stuck in this blue screen and I can't boot from a USB if I have the HD connected.. I can't use any option.. no BIOS, nothing.. only if again, i disconnect the HD.
This is an:
HP ENVY TS Sleekbook 4
PRODUCT NUMBER D1A99UA#ABA
SYSTEM BOARD ID: 1894
Bios F.25
**** I though that by updating the BIOS I may be able to get help, nothing. What I did is, I removed the HD and then and boot from the USB and with a DOS command propmt I excecuted the Bios Update from F.21 to f.25... but again, when I installed the hard drive back, BUMMER, nothing I can't do nothing but this silly blue screen.
Any idea of what should I do?
Thanks in advance.
This question was solved.
View Solution.If you can't access BIOS with the hard disk connected, you certainly won't be able to boot to the usb recovery flashdrive. That is indicative of a failed hard disk.
Install a new hard disk and then boot to the recovery flashdrive.
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2015 Microsoft MVP - Windows Experience Consumer
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